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Thomas Moloney Insurance

5.0 (1 review)
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5 years ago

Helpful 3
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St Johns Insurance Agency

St Johns Insurance Agency

(4 reviews)

I have never attempted to make a claim my entire life. But we had two straight line winds during…read morehurricane season that lifted much of the entire roof (shingles), and St. John's was swift and direct about timelines and coverages. When I moved here, they were touted as the best in the area "if" you could get them to cover you. They came through on my claim for the roof replacement, and I will be with them for as long as they will have me for a client. I want everyone to know that St. John's gets 5-stars for listening to our concerns, urgency to get the roof evaluated to not incur further damages, and receive a coverage check to install the new one within in 1 week. Everyone was extremely courteous, respectful, compassionate, kind and helpful throughout the entire ordeal. We are a grateful family.

After more than a decade with this agency, I'm ready to leave. Once a great, independent group of…read moretalented and helpful people, they've recently sold out to a statewide syndicate based in Destin. The reliable folks I've dealt with here are gone. What I get now are a boatload of excuses about why it takes weeks to get attention to a simple issue. "We're just so overstaffed, I can't get to your problem more quickly." That's what I hear when they fail to call back as promised and I have to chase them. Fortunately, there are plenty of other choices. I suggest you explore them if you're looking to do more than write and mail premium checks and never need quality service.

Thomas Moloney Insurance - insurance - Updated May 2026

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