I found the Thomas Moloney insurance company roughly 2 years ago, after a large namebrand insurance…read morecompany raised my rates by roughly 40% without so much as a courtesy call. Mr. Moloney always goes above and beyond - he researches not only the best rates but the strongest insurance company to use as well. Think about it, you always want to save money, but what if the insurance company you're going with doesn't have much money in the bank? Then if there's a disaster you may never see your money. No one had ever explained it to me before Mr. Moloney. I sent him an email on a Saturday afternoon with a question and he responded within an hour - something that was very unexpected to me as I was sure he would respond to me the following Monday. I feel that my insurance needs are met, I am always treated as a valued customer, and I value the services provided.

I'm new to Florida. They showed me exactly what I needed and handled it as quickly as it could be…read moredone. One wonderful experience.

Kemberlee Beaty is absolutely wonderful! She is knowledgeable, compassionate and extremely…read moreresponsive to her clients.

Total scam. We were loyal customers of this Brightway Insurance location for several years. They…read morehiked our premium to $7,200 this year. After researching we learned that a wind mitigation inspection could help us qualify for discounts. So we paid for and got the inspection and submitted it. Instead of a discount they sent us a revised premium notice of $7,800. We got on the phone and within 20 minutes found better coverage with a lower deductible through Kin Insurance with a $5,700 premium. Stay away from the thiefs at Brightway.

I have used Brightway Insurance PVB for a little over ten years after they were recommended to me…read more I've used them to obtain homeowners insurance and an umbrella policy. Recently I contacted them to research auto insurance options after my existing policy greatly increased. Chris Huebener, who's been my point of contact the entire time, quickly researched options and recommended I stay with my existing insurer as it was the lowest price. I was very impressed they didn't try to steer me to another insurer just for a potential commission. I highly recommend Brightway for researching the best insurance options for you. You won't regret it!

Brooke provided flawless assistance in picking the right insurance plan for me and my family.read more

from the moment, Emily answered the phone her friendly upbeat response made me calmer. She went…read moreabove and beyond in customer service to help me. I would like to say this is the exception, but it is the norm for Edie Williams office. every time I have called have helped me with such a caring attitude. Emily, for going the extra mile and helping me.

This agency is very unresponsive. They do not return phone calls or texts, and make no effort to…read morehelp the customer resolve issues. I was very disappointed as we had State Farm insurance in Connecticut for years with exceptional service. I cannot recommend this agency.

I called the AAA after calling and was informed to come in. When I arrived I was met by a very…read moreinhospitable agent. She was very rude and I accommodating. Told us to come back in 3 hours but apologized for the misinformation. We left very disappointed. I sent her an email advised Ms. Hidalgo what I needed. Never got a response. I called again the number I had called earlier and asked to be put through their other office in Deerwood Parkway. I was transferred to a non- working number. There seems to be many issues, lack of customer service and confusion. I have used this service for years, gone on tours before that were great. Not sure what has happened to their management and accountability. But it made for a very negative experience for my husband and I who took time to drive to their office.

I switched my car insurance and needed an inspection before the coverage went into effect. So, I…read morestopped by the AAA office in Ponte Vedra for the inspection. I was greeted within one minute of arriving. I was checked in and told someone would be with me soon. He also pointed out the Florida travel brochures and the snacks in the waiting area. I picked up a few brochures and headed to the snack counter. Pulled out a bottle of water from the fridge and a bag of Doritos. By the time I sat down someone came to assist me. We went outside and she performed the inspection on my car. The entire process took less than ten minutes. My AAA insurance agent, Cigale Bichard-Utley, saved me money on my car insurance. I would recommend using this office and my agent for your car and home rental insurance.