I have had nothing but great experiences with Ricci Insurance Group in the six years I've been a…read moreclient. Most recently, Ashley Napolitano proactively worked to find us a lower premium on our homeowners insurance before we could even think to ask. Kudos to Ashley and the whole team at Ricci Insurance Group!

I've used Ricci insurance now for over 6 years. Started as auto, then in 2021 I became a real…read moreestate investor and brought them that business. They have moved beyond just great insurance team, to crucial part of my strategy and network. I couldn't give a higher recommendation for a team that: - knows their role as experts - is extremely responsive - really really cares about the relationship

After I had a really bad experience with another insurance company (several failures to follow…read morethrough and an incident suggesting fraud was "ok"), I reached out to Collier Insurance. I cannot emphasize how refreshing it is to work with an agency that puts integrity first. I appreciated the knowledge of the market and the commitment to help. The service was fantastic. If you need insurance, Collier Insurance is a solid option and I highly recommend this company.

I hardly write reviews but Janie is just hands down amazing. She really goes above and beyond…read moretrying to find the best insurer at the best price for you. She is very knowledgeable about the Florida insurance market and really takes the time to explain everything to you from which company will insure this kind of wiring, plumbing or roof to I know a guy that can help you fix that. I highly recommend her!

I gave them two stars because at least someone did call me. Unfortunately, I was driving at the…read moretime so I couldn't give him the VIN numbers of my four cars and other information he needed for a quote. I asked him to send me an email with his needed information so I could get it for him at my first opportunity. No email. I sent an email to follow up with them .... crickets. Business must be good to alienate prospective customers.

Amazing team! Professional, diligent and all about their clients. Highly recommended!read more

My agent, Nathan Flom, helped me easily transition from an insurance company I have been with for…read more25 years, saving me significantly on my annual premiums. I came to Geico because adding my 16-year-old son was going to add almost $3,000 per year with my previous company. Now I'm saving money and once I add him, I'll barely pay more than what I was paying. Plus I switched my homeowners policy for another 50% savings there with an additional discount for bundling. Let me just say that any money you have in a subscriber's savings account is nothing compared to the savings I now have. Much better deal to be with Geico.

Quotes 2600 for a Home insurance, then few weeks later received an invoice for 1100 additional with…read moreno explanation. They doesn't respond emails, phone calls. Very bad experience !!

So, I have had no issues with the insurance itself. Yet. I have been with State Farm for almost a…read moreyear for auto insurance, and they are cheaper than all the others. I have not filed a claim yet, so I can't speak to that. However, I have had nothing but issues with the Kim Lego agency, both personally and professionally. Personally, when I signed up for auto insurance, Raquel Gonzalez helped me. Raquel said she was going to "bundle my insurance" to save me money but did not explain it. I ended up with auto, renters, and life insurance that I did not need. I canceled the rest as soon as I realized what she had done and only kept the auto insurance I had requested. I was confused because a third party kept calling me to get my health info, and I did not know why. So, selling extra products is unethical, but I let it go. Professionally, I have had my 02-15 life, health, and annuity insurance license for almost a year, and I applied to the Kim Lego agency just to see how different agencies operated. Maybe I would find something I liked better than where I am at. Who knows? I had a screening interview with someone named Kristina Leonard ( who is not mentioned on the "team page" of the agency website). When I asked who she was and how she was affiliated with Kim Lego Agency, she sounded offended and replied that she was "Kim's executive assistant." She rudely asked me why I wanted to work there, how much I wanted to make annually, and if I could commit to a 9-5 schedule. That's it. I answered her questions, although when I told her, that salary depends on how the salary/commission structure works, but I would like to make as much as possible, she rudely snapped, "What? You can't give me a number of how much you want to make each year?" She was 6 minutes late for a 15-minute phone screen that lasted less than two minutes, and I was not allowed to ask any questions. The next day I received a generic email about how "we have chosen to go forward with other candidates." I am not sure why I was rejected when having my license already puts me ahead of a lot of candidates. I believe Kristina simply did not like me because I asked who she was and tried to ask questions about the position during her phone screen. She was rude, short, and not pleasant at all. After reading some of these reviews, I see that no one else seems to have met Kim Lego. Is she even real? The bottom line is to go with State Farm but pick a different agency.

Switched from another agent to this one. Overall great service from Kim's team. Haven't spoken to…read moreKim personally.

Jolita Ray and her team are exceptional!!! I trust them with all my insurance needs. I have used…read moretheir services for years. Very professional, friendly, knowledgeable and responsive! They are very helpful and you will get the best rate they can find every time. Give them a call!

Jolita and her staff is just wonderful! Always ready to help and explain should any question…read morearises. It is not easy to find an agent devoted to the customers at extant she does. I wish all the best to Jolita and her team!

If you want top drawer service then call Deb and her team as they will take excellent care of you.read more

From the owner: As a Personal Financial Representative in Jacksonville, I know many local families. My knowledge…read moreand understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals. One of the things I like best about working with Allstate is the variety of products and services I can offer my customers. More than insurance, I can offer a variety of solutions to address their financial needs - such as saving for a child's education or retirement. As a small business owner, I understand the importance of building a solid foundation for the future and developing long-lasting customer relationships. That's why I'm committed to offering you the same level of service I'd expect from my own business dealings. When you leave my office, I hope you'll feel confident, informed,

On 9/17/19 I got a flat tire on the side of the highway around 9p.m. I was unable to get the lug…read morenuts off to change the tire myself. So, I called roadside and was assured they would send a tow truck right away as well as the police to block off the lane as it was on a bend and we weren't visible until you were right up on us. After 3 hours of Kemper telling us police and tow truck were on the way, I demanded to speak to a supervisor. I spoke to supervisor Moses and was told "I guess nobody feels like changing a tire" and that roadside would not be coming. We had no other choice but to leave the car on the side of the highway, get a hotel and wait until morning to see if someone felt like changing a tire then. The next morning we called roadside again, were hung up on 2 different times and it took over an hour before they dispatched a tow truck driver. I have tried to get in touch with customer service since then and no one will call me back. I spoke to my insurance broker, Mike Heasty's staff to have them follow-up with customer service as I had devoted enough time to this matter without results and, after multiple phone calls as well as an email, no one from his office will return my calls/email. I am still in shock that Kemper's roadside gets to pick and choose when they help their customers who are stranded on the side of the highway in the middle of the night.