I have had nothing but great experiences with Ricci Insurance Group in the six years I've been a…read moreclient. Most recently, Ashley Napolitano proactively worked to find us a lower premium on our homeowners insurance before we could even think to ask. Kudos to Ashley and the whole team at Ricci Insurance Group!

I've used Ricci insurance now for over 6 years. Started as auto, then in 2021 I became a real…read moreestate investor and brought them that business. They have moved beyond just great insurance team, to crucial part of my strategy and network. I couldn't give a higher recommendation for a team that: - knows their role as experts - is extremely responsive - really really cares about the relationship

So, I have had no issues with the insurance itself. Yet. I have been with State Farm for almost a…read moreyear for auto insurance, and they are cheaper than all the others. I have not filed a claim yet, so I can't speak to that. However, I have had nothing but issues with the Kim Lego agency, both personally and professionally. Personally, when I signed up for auto insurance, Raquel Gonzalez helped me. Raquel said she was going to "bundle my insurance" to save me money but did not explain it. I ended up with auto, renters, and life insurance that I did not need. I canceled the rest as soon as I realized what she had done and only kept the auto insurance I had requested. I was confused because a third party kept calling me to get my health info, and I did not know why. So, selling extra products is unethical, but I let it go. Professionally, I have had my 02-15 life, health, and annuity insurance license for almost a year, and I applied to the Kim Lego agency just to see how different agencies operated. Maybe I would find something I liked better than where I am at. Who knows? I had a screening interview with someone named Kristina Leonard ( who is not mentioned on the "team page" of the agency website). When I asked who she was and how she was affiliated with Kim Lego Agency, she sounded offended and replied that she was "Kim's executive assistant." She rudely asked me why I wanted to work there, how much I wanted to make annually, and if I could commit to a 9-5 schedule. That's it. I answered her questions, although when I told her, that salary depends on how the salary/commission structure works, but I would like to make as much as possible, she rudely snapped, "What? You can't give me a number of how much you want to make each year?" She was 6 minutes late for a 15-minute phone screen that lasted less than two minutes, and I was not allowed to ask any questions. The next day I received a generic email about how "we have chosen to go forward with other candidates." I am not sure why I was rejected when having my license already puts me ahead of a lot of candidates. I believe Kristina simply did not like me because I asked who she was and tried to ask questions about the position during her phone screen. She was rude, short, and not pleasant at all. After reading some of these reviews, I see that no one else seems to have met Kim Lego. Is she even real? The bottom line is to go with State Farm but pick a different agency.

Switched from another agent to this one. Overall great service from Kim's team. Haven't spoken to…read moreKim personally.

Filed a claim with Fortegra because our living room furniture is falling apart causing back pain…read morewhile sitting on it. A repairman finally came by and said it needs repairing. He ordered parts & they arrived. He canceled on "day of" stating he had an accident. two months later he no-showed, no call. Twice we made plans to be here and they no showed. They refuse to replace & only offer to come by again. OUR time is valuable too. Replace this Bad ok furniture! Badcock in Roanoke, AL sold us this furniture & pushed this warranty!

Conchita Brown didn't respond to any of my calls or answer any of my emailed questions. She…read morebasically took the time to tell me my claim was denied. I didn't have a claim. My apartment complex made one without telling me and I could THEIR claims bogus and dishonest. Conchita Brown, Conchita Brown- ​​​​ Claims Adjuster, Property O 904.593.3096 License(s) FL: W701439 fortegra.com Headquarters ‑ U.S. 10751 Deerwood Park Blvd, Suite 200 ​Jacksonville, FL 32256 - made the situation worst by not taking the time to be responsive and clear. Do better, this is why people find insurance companies to be disgusting!

If you want top drawer service then call Deb and her team as they will take excellent care of you.read more

From the owner: As a Personal Financial Representative in Jacksonville, I know many local families. My knowledge…read moreand understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals. One of the things I like best about working with Allstate is the variety of products and services I can offer my customers. More than insurance, I can offer a variety of solutions to address their financial needs - such as saving for a child's education or retirement. As a small business owner, I understand the importance of building a solid foundation for the future and developing long-lasting customer relationships. That's why I'm committed to offering you the same level of service I'd expect from my own business dealings. When you leave my office, I hope you'll feel confident, informed,

Scott Jr is very knowledgeable and took the time to get to know me and help me decide on the right…read morepolicies for my situation. He also took the time to explain everything to me. Everyone in this office is friendly and accommodating. I would highly recommend Scott Jr and Scott Sr. They are great!

Scott is great. When I started researching insurance companies I was overwhelmed. Scott and his…read moreteam took the time to sit down with me and explain the nuances. I've been with them now for over 3 years and wouldn't change my decision. In simple terms they have a great product, they provide incredible service, and are down right honest people. As my life continues to change I keep them posted and they help me plan long term. I highly recommend Scott and his great team!

I went to a class to learn about things that will affect my life as I age. I was very impressed and…read moreinterested in what they had to teach us. Then they fed us dinner from an Italian restaurant. The food was good. It seems that they truly are interested in helping me make very important decisions in my life. Thank you very much. Pros: learning my options for the future. Two class speakers were very good. Cons: I hate Orange Park. It took me an hour to get there. Traffic is terrible. Recommend? Absolutely

I needed help with my Medicare and Bill Green was there to help me through it. (Thanks Bill!) After…read moremy meeting with him I had a meeting with their Financial Advisor, Justin Nichols. I can't say enough about how I thought I was in a good place financially, but he was able to save me several several thousand in fees, and took the time to make me understand what he was thinking. It was impressive!! He found another 401k that I thought was lost, and put them into an account that has been kicking ass. I wish my wife and I would have talked to him sooner.... We would have retired on a beach somewhere a few years ago. Overall, Bill is the mad scientist of Medicare, and Mr. Justin has quite a talent for investments. I see now why they have over 400 straight 5-star reviews. Highly recommend!!!!

Great service and an honest experience. I myself have my home insurance with We Insure. Peter is an…read moreawesome guy. Really looks out for me and explained my insurance, both the good and the bad. Was so happy to get someone knowledgeable about Insurance in Florida. Give him a try, I am sure you will be impressed.

Highly recommend editing with this agent and team!…read more Getting in an accident is certainly not a pleasant experience but the team at John Crowell Allstate made it as painless as possible. They helped through the entire process and bent over backwards to make sure everything was sorted out before I had to head out of town on vacation. Things got a little tangled with the claim but they repeatedly reassured me not to worry, it would all be handled. They were accessible and promptly responded to every question and request. I hope I never have to speak with them again to file another claim, but at least I know they have me covered if anything does go wrong.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Jacksonville. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Jacksonville residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want help to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Jacksonville today.

I have my cargo and GL with Jax City and if you want somebody who's prompt and that understands…read morewhat your looking for then this is the best place Brandy and Leah have been helping me for years and they're always quick to respond and me having a business there are always some new regulations and I know it would be hard if they were not to go above and beyond to help me They're always busy but seems like they can do so much at once I highly recommend them to everybody Brandy and Leah I can't thank you enough and I always tell you that

After particularly horrible insurance experience a friend recommended Leah to me and I absolutely…read morelove her and Brandy. They are patient with my lack of computer skills and are always responsive to my inquires. For example,as hurricane Irma headed towards us I asked Leah to send electronic home insurance information and even though I am sure they were swamped I had my response in 24 hrs. I have moved my auto to them as well and could not be happier. If you want great customer service this is the place for you.