I have had nothing but great experiences with Ricci Insurance Group in the six years I've been a…read moreclient. Most recently, Ashley Napolitano proactively worked to find us a lower premium on our homeowners insurance before we could even think to ask. Kudos to Ashley and the whole team at Ricci Insurance Group!

I've used Ricci insurance now for over 6 years. Started as auto, then in 2021 I became a real…read moreestate investor and brought them that business. They have moved beyond just great insurance team, to crucial part of my strategy and network. I couldn't give a higher recommendation for a team that: - knows their role as experts - is extremely responsive - really really cares about the relationship

Angela King and her staff are simply the best! I'm very happy to have my car insurance with her…read moreoffice and they are great in everything they do.Highly recomended.Allstate shoud be proud to have pure gold in their company!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Saint Augustine, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more. I'm proud to work with a financially sound and stable company like Allstate. They've been protecting families and their assets for over 80 years. I'm committed to helping you protect not only what you have today, but to also prepare for tomorrow. I can help you understand how insurance is a part of your "safety net" and a cornerstone to your financial security. Together, we'll work to evaluate your coverages and select flexible payment options that work for you.

I've been with USAA for 20 years until today. Israel Vargas was very professional and informative…read more He found a policy with better coverage and way cheaper than the one I had with USAA. Also, he even answered my emails after working hours. Thank you very much for your help and dedication. Estuve con USAA por 20 años hasta hoy. Israel Vargas fue muy profesional e informativo. El encontró una póliza con mejor cobertura y mucha más económica que la que tenía con USAA. También respondió mis mensajes fuera de horas laborables. Muchas gracias por tu ayuda y dedicación.

Quick and helpful. Called and was able to be premium rate for home owners from prior quote…read moreelsewhere. Highly recommend.

I am a customer of Brightway and we had a little hiccup with my policy, but they handled it…read moreprofessionally and with sincerity so I look forward to using them in the future

1 hour on hold just to speak to a customer service rep. Every. Single. Time.read more

It is always great dealing with my agent, Chris, as he always has time to answer my questions about…read moremy coverage. We work together well to come up with the best plan for me at costs that are fair.

Fantastic customer service from Brooke at the Time Murphy State Farm office. If you need…read moreinformation about insurance, talk to Brooke! She was so professional, positive, and knows her stuff!

Found this place online. John and his team have been an amazing resource and take good care of me…read more I quickly moved my all my needs to John after such a good experience with finding good auto coverage. Each year when renewal comes around the team reaches out and provides a bunch of options for potential changes. Would highly recommend.

Under Investigation. Lacks competence, knowledge and thouroughness. Under reports details of…read morepremiums and cost me thousands of dollars. DO NOT USE​

Allyson did wonderful and did everything she could to beat the price of my old insurance. 10/10…read morewould recommend

Don is always patient, willing to talk through any questions, and really gives personal service. My…read morefamily has been with him now for 5 years for Automotive, Homeowners, Life Insurance, and have even had CD's.

I moved here from out of state and needed a new insurance company. They are competitive and…read moreprofessional in every way.

When I first purchased my latest home in 2020 the folks at this office were super friendly and…read morehelpful, but after initially buying crappy insurance from SafePort (now SageSure) the friendliness and helpfulness went away. If you call their number it transfers you to their call center in a foreign country, which is super unhelpful. If you email the agent with urgent needs or questions you can expect a long wait until you hear back. Now that my home is on the market with an open lawsuit claim against the insurance company they wrote me a policy for I am excited to be done with Brightway soon. You get what you pay for!

So, I have had no issues with the insurance itself. Yet. I have been with State Farm for almost a…read moreyear for auto insurance, and they are cheaper than all the others. I have not filed a claim yet, so I can't speak to that. However, I have had nothing but issues with the Kim Lego agency, both personally and professionally. Personally, when I signed up for auto insurance, Raquel Gonzalez helped me. Raquel said she was going to "bundle my insurance" to save me money but did not explain it. I ended up with auto, renters, and life insurance that I did not need. I canceled the rest as soon as I realized what she had done and only kept the auto insurance I had requested. I was confused because a third party kept calling me to get my health info, and I did not know why. So, selling extra products is unethical, but I let it go. Professionally, I have had my 02-15 life, health, and annuity insurance license for almost a year, and I applied to the Kim Lego agency just to see how different agencies operated. Maybe I would find something I liked better than where I am at. Who knows? I had a screening interview with someone named Kristina Leonard ( who is not mentioned on the "team page" of the agency website). When I asked who she was and how she was affiliated with Kim Lego Agency, she sounded offended and replied that she was "Kim's executive assistant." She rudely asked me why I wanted to work there, how much I wanted to make annually, and if I could commit to a 9-5 schedule. That's it. I answered her questions, although when I told her, that salary depends on how the salary/commission structure works, but I would like to make as much as possible, she rudely snapped, "What? You can't give me a number of how much you want to make each year?" She was 6 minutes late for a 15-minute phone screen that lasted less than two minutes, and I was not allowed to ask any questions. The next day I received a generic email about how "we have chosen to go forward with other candidates." I am not sure why I was rejected when having my license already puts me ahead of a lot of candidates. I believe Kristina simply did not like me because I asked who she was and tried to ask questions about the position during her phone screen. She was rude, short, and not pleasant at all. After reading some of these reviews, I see that no one else seems to have met Kim Lego. Is she even real? The bottom line is to go with State Farm but pick a different agency.

Switched from another agent to this one. Overall great service from Kim's team. Haven't spoken to…read moreKim personally.

It required at least 1 star, they deserve zero. Ron Hilton owner, is rude, unknowedgeable,…read moreunhelpful. Emails, voice mails, text messages go unanswered. My subject line in an email become "Still in business". I have never had such poor service from an agent in my life, nor one so unequivocally ignorant of what is going on. I wouldn't recommentd them to anyone for any amount of money.

I love working with Leslie, she is always there for me when I need help with my insurance needs.read more