My agent, Nathan Flom, helped me easily transition from an insurance company I have been with for…read more25 years, saving me significantly on my annual premiums. I came to Geico because adding my 16-year-old son was going to add almost $3,000 per year with my previous company. Now I'm saving money and once I add him, I'll barely pay more than what I was paying. Plus I switched my homeowners policy for another 50% savings there with an additional discount for bundling. Let me just say that any money you have in a subscriber's savings account is nothing compared to the savings I now have. Much better deal to be with Geico.

Quotes 2600 for a Home insurance, then few weeks later received an invoice for 1100 additional with…read moreno explanation. They doesn't respond emails, phone calls. Very bad experience !!

Just wanting to leave a realistic review. They handled our flood claim, though it was a little…read morechoppy (a lot due to the pandemic). It wasn't the largest of claims, but we found out today that they dropped us. They paid our claim, and our repairs are finished. And finally we have our home back in order. We're now shopping for a new carrier and expect that our premium will go up based on our claim history, which is okay. I understand they are in the business of risk. Actually not too upset, a little thankful that we get to go somewhere else because I'm not sure how Stillwater would have handled a major loss. What's interesting is if they raised our premium, we would likely have been okay with it. So if you're looking to never make a claim, then Stillwater may be the carrier for you.

I would leave no stars if possible. More than just slow,…read morethey made no effort at all to reach out. In the two months of waiting, I have had to call them multiple times for info. At the end of two months, we were told they "lost the diary" so when I called, they said, oh, yours must have been one of the lost ones. NICE. Only to say it was denied because we didn't call them first. We had a water leak, walls damaged, floor damaged, of course I called a plumber first! Are you kidding me? Never once received a reply to our email or from the third party who fixed it. "We are not obligated to respond to them" was the answer. That is NOT customer service, that is ZERO Stars. Never once reached out for more info, NOTHING. Why are we paying them money to only Deny a simple water leak? Unacceptable.

Mr. Hank Cartagena has been a great help in helping me with applying for Home Insurance…read more He is very efficient, professional and understanding. He does his job in a timely manner with you understanding everything to accommodate your needs. He is an asset to Brightway Insurance Company. Your truly, Charlene Brooks

I am really uncomfortable with Brightway. Background: I purchased a property in the area and needed…read moreinsurance. Another company on the list of potentials from the Realtor was taking a longer time to quote. When a family member recommended Brightway for their service, I gave them a call. The problems began after agreeing to the quote. In the process of signing the documents, I discovered the policy had stipulations that conflicted with what I asked for. I let the agent know I was only getting the policy to close the purchase and expected to make a change. When it was time to requote, the agent sent significantly disparate quotes that 1) did not reflect information I had specifically provided and 2) again had stipulations that didn't mirror how I wanted to use the property. When I questioned the agent, she indicated the insurance company "wouldn't know if I didn't tell them." Seriously? Isn't that fraud? I just could not engage further under these circumstances.

Neal Bacon from this office always provides great customer service for all of our insurance needs…read more He is very personable and helful no matter what the situation happens to be. Thanks Neal and Sam!

We needed Renter's insurance as we are moving to the Jacksonville area, the Sam Maimone Agency was…read morehighly rated and is SO WELL DESERVING of a 5-Star rating! Not only is the staff, and Brittany, knowledgeable, they are caring and friendly as well. If you're looking for an Agency that actually cares about their customers, CALL THIS AGENCY!

I've always been a Do-It-Yourself kind of gal, from basic projects to searching for the best…read moreinsurance deals. But sometimes, you gotta suck it up, and admit that it's OK to ask for help. And when you do that, this is the place to come to seeking help! I've been a loyal client (?) of this place for two years now, for the service, professionalism, and most of all, advice. I've always felt like they have my best interests, they've always helped me pick out the best plan for my needs. I've had my fair share of pebbles along the way, but I've gone back over and over to this place, and even recommended it to my friends.

From the owner: We are always happy to help!…read more Since 1954, three generations of our family have served the Health and Life insurance needs of the Jacksonville community. We are experts in Health Insurance, Life Insurance, Group Health/Employer Benefits & Dental/Vision. We offer both Affordable Care Act and Private Company Health Insurance plans. We also are experts in establishing Company Benefits for your employees, which helps retain good help. If you have questions, please feel free to contact us 904-374-3795. We are ALWAYS happy to help!

I have my cargo and GL with Jax City and if you want somebody who's prompt and that understands…read morewhat your looking for then this is the best place Brandy and Leah have been helping me for years and they're always quick to respond and me having a business there are always some new regulations and I know it would be hard if they were not to go above and beyond to help me They're always busy but seems like they can do so much at once I highly recommend them to everybody Brandy and Leah I can't thank you enough and I always tell you that

After particularly horrible insurance experience a friend recommended Leah to me and I absolutely…read morelove her and Brandy. They are patient with my lack of computer skills and are always responsive to my inquires. For example,as hurricane Irma headed towards us I asked Leah to send electronic home insurance information and even though I am sure they were swamped I had my response in 24 hrs. I have moved my auto to them as well and could not be happier. If you want great customer service this is the place for you.

So, I have had no issues with the insurance itself. Yet. I have been with State Farm for almost a…read moreyear for auto insurance, and they are cheaper than all the others. I have not filed a claim yet, so I can't speak to that. However, I have had nothing but issues with the Kim Lego agency, both personally and professionally. Personally, when I signed up for auto insurance, Raquel Gonzalez helped me. Raquel said she was going to "bundle my insurance" to save me money but did not explain it. I ended up with auto, renters, and life insurance that I did not need. I canceled the rest as soon as I realized what she had done and only kept the auto insurance I had requested. I was confused because a third party kept calling me to get my health info, and I did not know why. So, selling extra products is unethical, but I let it go. Professionally, I have had my 02-15 life, health, and annuity insurance license for almost a year, and I applied to the Kim Lego agency just to see how different agencies operated. Maybe I would find something I liked better than where I am at. Who knows? I had a screening interview with someone named Kristina Leonard ( who is not mentioned on the "team page" of the agency website). When I asked who she was and how she was affiliated with Kim Lego Agency, she sounded offended and replied that she was "Kim's executive assistant." She rudely asked me why I wanted to work there, how much I wanted to make annually, and if I could commit to a 9-5 schedule. That's it. I answered her questions, although when I told her, that salary depends on how the salary/commission structure works, but I would like to make as much as possible, she rudely snapped, "What? You can't give me a number of how much you want to make each year?" She was 6 minutes late for a 15-minute phone screen that lasted less than two minutes, and I was not allowed to ask any questions. The next day I received a generic email about how "we have chosen to go forward with other candidates." I am not sure why I was rejected when having my license already puts me ahead of a lot of candidates. I believe Kristina simply did not like me because I asked who she was and tried to ask questions about the position during her phone screen. She was rude, short, and not pleasant at all. After reading some of these reviews, I see that no one else seems to have met Kim Lego. Is she even real? The bottom line is to go with State Farm but pick a different agency.

Switched from another agent to this one. Overall great service from Kim's team. Haven't spoken to…read moreKim personally.

Wellington and staff are very profession and friendly! I would definitely recommend them!read more

From the owner: FL-L098737 Our mission is to establish long-lasting relationships with State Farm customers by…read moreproviding outstanding customer service. Our goal is to inform, create, and cover customers with clarification on how to insure and reassure that their insurance and financial services needs are satisfied. We are here to help with your auto, home, and life insurance needs in Jacksonville and throughout Florida.

I would not recommend using this group as they can be very deceptive in trying to get you to bundle…read moreauto and home insurance by making you to believe you have home insurance through them and then a couple weeks later after you have switched saying their underwriters did not approve the home insurance. They do not have good communication, especially the team lead, Ashleigh Sluder.

Great staff!!! I was impressed by the way I was treated, I will be conducting business with them…read morefrom here on out.