Mr. Hank Cartagena has been a great help in helping me with applying for Home Insurance. He is very efficient, professional and understanding. He does his job in a timely manner with you understanding everything to accommodate your needs. He is an asset to Brightway Insurance Company. Your truly, Charlene Brooks read more

I am really uncomfortable with Brightway. Background: I purchased a property in the area and needed insurance. Another company on the list of potentials from the Realtor was taking a longer time to quote. When a family member recommended Brightway for their service, I gave them a call. The problems began after agreeing to the quote. In the process of signing the documents, I discovered the policy had stipulations that conflicted with what I asked for. I let the agent know I was only getting the policy to close the purchase and expected to make a change. When it was time to requote, the agent sent significantly disparate quotes that 1) did not reflect information I had specifically provided and 2) again had stipulations that didn't mirror how I wanted to use the property. When I questioned the agent, she indicated the insurance company "wouldn't know if I didn't tell them." Seriously? Isn't that fraud? I just could not engage further under these circumstances. read more

Jalishia is very knowledgeable and kind. She did a great job helping me get better rates on car insurance. She even emailed me literature on other services. I'm well pleased. read more

After experiencing major headaches regarding home owners insurance over the past 2 decades, I'm so grateful our bank recommended Brightway Insurance. Everyone here has been so helpful. I live in Riverside in an 87 year old home, but they knew what to do and who to call. They handled the whole process with ease and I never had to grab an ibuprofen. They return calls promptly and professionally and never gave me a problem working with the actual insurance agency, mortgage company, or my bank. I highly recommend them. read more

We use Brightway insurance for all of our insurance needs. It makes a difference when you can go see your agent and work though all of the "stuff" that the insurance companies throw at you. Daniel Miller is one of the best agents I have ever found and he is always available to give you options. His staff is top notice and Sara, the lady who runs the office, is amazing in her ability to resolve problems. I would recommend them to all looking for Auto, Life, Home, Motorcycle, Boat or other type of insurance need. read more

Brightway Insurance - Awesome place for insurance! - Home & Rental Insurance Near Me - Jacksonville, Florida

Until recently I was quite happy with Brightway. Now when I needed them, one of the terms in the contract excluded me from coverage. When addressing the problem, I was only informed that no insurance would cover old plumbing. However I specifically had asked about any issues of non-coverage for that property and was told, it would be all within standards of the industry. I am extremely disappointed and will change my insurance agent;. read more

Best Agent in town. Always available for customer questions and concerns. Excellent customer service.

I contacted Brightway Insurance to review my current coverages. Both my properties are older and in Historic districts and not everyone is keen to insure them. They found me excellent homeowners and auto with increased coverage and overall saved me around $1,200.00 annually. I wish I had done this sooner. And now if there is ever a need to file a claim, I can make just one call. Perfect! Thanks Brightway Team. read more

I have worked with Daniel Miller for years as a client as well as industry colleague. Daniel is professional and always puts his clients interests first. Its very helpful that Brightway has so many carriers and a offer a variety of coverages. read more

Daniel Miller and his team at Brightway Insurance have been nothing less than amazing!!! Daniel helped us find exactly what coverage we needed for our new but historic home and went even further; he checked up on me during our move (as I was moving our household by myself, while my husband started his new job) and would be ready with countless recommendations for anything we needed in Jacksonville! What other insurance company would care so much for their clients?! We are thrilled with our experience and will continue to use Brightway for all our insurance needs! read more

Daniel is very professional, friendly and always eager to answer all my questions regarding insurance. Also he and his staff research and find me the best rates for my insurance needs. read more

Daniel Miller is so thoughtful and caring. He really values his customers. Thank you for always listening and giving awesome advice.