I've used Ricci insurance now for over 6 years. Started as auto, then in 2021 I became a real…read moreestate investor and brought them that business. They have moved beyond just great insurance team, to crucial part of my strategy and network. I couldn't give a higher recommendation for a team that: - knows their role as experts - is extremely responsive - really really cares about the relationship

I have had nothing but great experiences with Ricci Insurance Group in the six years I've been a…read moreclient. Most recently, Ashley Napolitano proactively worked to find us a lower premium on our homeowners insurance before we could even think to ask. Kudos to Ashley and the whole team at Ricci Insurance Group!

I am new to the area and was an quoted extremely high premium for my auto insurance. Fortunately,…read moreI read the great reviews of Jane Collier and contacted her. The great reviews were right on! I could not imagine getting any better service from any insurance agent- NEVER had such a wonderful experience!!

After I had a really bad experience with another insurance company (several failures to follow…read morethrough and an incident suggesting fraud was "ok"), I reached out to Collier Insurance. I cannot emphasize how refreshing it is to work with an agency that puts integrity first. I appreciated the knowledge of the market and the commitment to help. The service was fantastic. If you need insurance, Collier Insurance is a solid option and I highly recommend this company.

Mr. Hank Cartagena has been a great help in helping me with applying for Home Insurance…read more He is very efficient, professional and understanding. He does his job in a timely manner with you understanding everything to accommodate your needs. He is an asset to Brightway Insurance Company. Your truly, Charlene Brooks

I am really uncomfortable with Brightway. Background: I purchased a property in the area and needed…read moreinsurance. Another company on the list of potentials from the Realtor was taking a longer time to quote. When a family member recommended Brightway for their service, I gave them a call. The problems began after agreeing to the quote. In the process of signing the documents, I discovered the policy had stipulations that conflicted with what I asked for. I let the agent know I was only getting the policy to close the purchase and expected to make a change. When it was time to requote, the agent sent significantly disparate quotes that 1) did not reflect information I had specifically provided and 2) again had stipulations that didn't mirror how I wanted to use the property. When I questioned the agent, she indicated the insurance company "wouldn't know if I didn't tell them." Seriously? Isn't that fraud? I just could not engage further under these circumstances.

I was moving out of my home and having renters move in, so I needed a new insurance policy…read more Unhappy with my current agent, Brightway was recommended to me, and I am so pleased with the results. I was going on a 3-week overseas vacation, so I was in a time crunch. Within a couple of hours (on my last day in the states), Joe had a quote for me with significant savings. After a quick phone call at the airport I could rest easy knowing that I chose the right agent. I came back, met with him, and in one hour I had my home insured for renters. Joe took the time to do everything right, and met my every need. I wish I had went with Brightway earlier - I can't recommend them enough.

I've been interacting with Justin Thompson at this agency for years on behalf of my mother for her…read morehome insurance policy and have been so happy I recently contacted Justin for a policy for my own first home purchase. He got back to me same day with all the info I requested as well as provided my lender the info they needed same day. I will continue to recommend this brightway agent to my friends and colleagues. Thank you Justin for exceeding my expectations again!

If you need an insurance agent that cares and KNOWS the insurance business inside and out, as well…read moreas relative legislation, Cam is the one to go to! He is so genuine and ready to help, even with questions for friends living in other states that need to make changes because of a death in the family! Thank you, Cam, for all your great advice and taking the time to educate your customers!

I have been doing business with Cam Anderson for nearly 40 years. I trust his knowledge and rely…read moreextensively on his wisdom regarding all things insurance. At heart, he is a teacher who loves to explain and help others understand the legalese and minute details of insurance policies, and of what he believes is best for his clients. He has been the most excellent of agents I have ever dealt with, and that has been quite a few, being in my mid seventies. I consider him a highly appreciated, reliable and trustworthy friend who will only give the advice that he applies to his self and beloved family. Most sincerely, Lance Rossier

Kathy will pretend to care as well as her number of assistants, Katie in particular. However, they…read morerecommended her friend's 'company' for my glass claim, who not only put in the wrong glass for my car but broke my rear view mirror assembly, which was very expensive due to the camera and sensors required for my luxury car. This doesn't even include all the mistakes they made because the glass did not fit my car, which was proven when I took a picture of the part number and called the glass company. They not only refused to replace the mirror or the glass, but the owner called and screamed, swore and insulted me then proceeded to say 'I don't care about you or your car, find someone else to fix it' then said they would just call Kathy (on their speed dial) and have her cancel it. Needless to say, I'm stuck with covering the $1165 for replacing the mirror and had to do a new claim for the glass replacement. I got a new agent and had to start all over again - all the while my windshield is leaking water from the horrible job T&C Auto Glass did as I listen to the alerts from my car from the lack of calibration for the sensors and camera because the glass does not match up so it could not be sealed. She could have fixed this by calling and reporting her friends but chose not to so I'm still dealing with this over a month later. Be careful who you trust.

Kieran helped us so well!!! we got everything we need, and it was super simple, so glad to get…read morecovered and not have to think about it anymore.

This is the most wonderful insurance brokerage and Agency in all of Jacksonville. Any compasses…read moremarvelously talented and professional courteous personnel who know their stuff. They can do anything and they can do it quickly and they are very helpful the rates are fantastic they cannot be beat. They are the best people in town to get insurance from for your home or your auto and they have great connections and can secure any kind of insurance you need fast and inexpensively. I had the pleasure of working with one of the agents there a lead agent Nital Patel. She assessed by problem quickly figured out exactly what my needs were tale of the policy through a great deal of work without a single complaint and came up with a fantastic rate to solve my problem perfectly. Everyone at the agency is like that they are all wonderful people I recommend them highly and without reservation

Once upon a time I worked with Paul Lalonde, the agent, in Jacksonville, FL at an insurance…read morecompany. He left the company and went to become an agent. Working in insurance I know that you have a few choices when it comes to obtaining insurance: through an agency (such as Indi Financial) or direct (through a website). Outside of being on my parents' policies as a teenager, I'd always had direct insurance. When I was looking for a cheaper rate a coworker suggested going to Paul to see what he could do. I actually ended up staying with the company I already had (Travelers) but switched my policy over to Paul's care. I had an accident and it was really nice dealing with someone like Paul (think of the agent as a mediator between you and an insurance company). He really wants the best for his customers and it was really nice having someone explain the stuff I didn't know (I may work in insurance but claims is not my forte). When the time came Paul helped me switch my insurance to a new carrier in a nice smooth transition and helped me save money. He's no longer my agent because I moved to Texas but really recommend him. He's very knowledgable and very friendly and you can trust him with your insurance needs and questions.