Our 1 st time in this store and the guy who worked there was so kind and knowledgeable, that he…read moremade our 1st impression great! Explained everything. The store has absolutely every kind and style of tiles you can imagine. The prices are little bit higher than at the other places, but at least you know you can buy everything you imagine (tiles) here.

This is a huge, brand new tile shop located in a new strip mall. This is the same strip mall…read morehousing the newish Texas Roadhouse and Buona Beef. They have an impressive selection and classy showroom, and the staff is welcoming. The first tile I picked up was artsy and so was the price - $180/ft2! Huh?, it looked like the decimal was misplaced! But the point is there is quite a wide range of products for you to look at here.

We met Jim at Kitchen Village after seeing the great kitchen they did for our neighbor. They did…read moreour kitchen design (great ideas) and helped us every step of the way (included our powder room too). The ideas kept coming and the choices became easier and easier with the guidance. Our satisfaction has always been first and foremost. We could not be happier! We are grateful for all of the time and energy that Jim and all of his staff/contractors gave us. With their direction and hand holding we truly have the kitchen of our dreams!

Don't even bother! I called asking to get a quote via email due to pandemic. We are finalizing…read moreremodel of our three apartment buildings and we knew exactly what we want "shaker style cabinets in white". A man that answered the phone said that "they don't do quotes via email" even thought I explained that I have the layout of cabinets and measurements which is 90% of his work that's done. Pathetic and clearly way behind in what's going on in today's world. I am gladly taking my business elsewhere.

Overall great experience working with Steve and Newline. It's great to have a one-stop shop for all…read morebathroom finishes, and their prices are competitive considering the extra value they provide with design support and working directly with the contractors for installation, etc. It was good to have that extra help when doing a large bathroom remodel.

Mehmet was great to work with and we love our new Bertch kitchen cabinets! Yelp seems to…read moreselectively filter reviews, so trust the Google ratings.

Poor customer service. I had home projects and money ready to spend with this business but…read moreapparently they don't need it and would rather ghost their customers than communicate professionally. 2 months ago I requested a home quote, they responded immediately and I had a project manager at my house with 2 days. She came over and took measurements and we discussed the projects I wanted completed. She was in my house for 1.5 hours! I sent her follow up emails with multiple pictures and design ideas I wanted to incorporate. She said she would follow up within 2 weeks. Now, 2 months later- nothing. I have sent follow up emails to the PM, called the PMs cell phone as well as the main business number leaving voicemails. No return calls or emails. Even a short message saying they are too busy to take on new projects would have been well received. Why even come over to my house to NOT give me a quote or follow up with me again?? Will not be working with this company or recommending them to anyone.

Jessica hit it out of the park! We have lived in seven homes, including houses, condo and townhome…read more We have remodeled and refreshed kitchens and bathrooms in many of them. This was the best design and the best design collaboration ever. Jessica listened to us and turned our ideas into something better! We know someone in the real estate business who recently shared that our kitchen is by far the best kitchen in the condo building, and he has been in many units. Our kitchen remodel turned into a kitchen, dining, and family room remodel. Walls were opened up and closets removed or reduced in size. The space was much more open, modern and beautiful! The mix of white and darker cabinets, of tile and accent tile, of appliances, and of lighting made it stunning! As with many remodel projects, and we have had many, there are sometimes surprises along the way. Jessica adapted quickly. In the end, even the owner stopped by as well to make sure we were fully satisfied. We cannot ask for more integrity in people. Reflecting back, we realize that we were blessed with a game-changing remodel at a very reasonable price. We had an opportunity to stop by their updated showroom recently and noticed a beautiful painting in one of the displays. We learned that it was done by one of their designers. This is a very talented team! We not only recommend Prestige as a design and construction firm, we recommend them as people who can make a difference in your home and in your life.

I'm really happy to have worked with Fusion Home…read more I recently purchased a new home and was looking to purchase a pantry that matched by existing cabinets. I was easily able to communicate with Marianna via email. She answered all of my questions, matched the cabinet perfectly, & even held the cabinet for a week and a half longer than planned when I was sick. I'm looking forward to working with them as I take on my projects in my new home!

Walked in and no one acknowledged me or my husband. It was a very odd customer service experience…read moreto say the least. There was 2 female employees right in front, but it was as if they purposely avoided making any eye contact. Not a single hello, even as we walked through the entire place and passed another female employee on the sales floor. Too bad... we were interested in a few items, but I'm a big advocate for providing incredible service and I did not want to make any purchases in a place that didn't make any friendly efforts. No surprise even upon walking out we didn't get a goodbye or even a stare because I watching to see if they were going to say anything to us and nothing.

We were having a hard time finding what we needed. I called and got a lovely woman on the phone who…read morehelped me that day! I just received the shipment and it's perfect! Way to give superior customer service! Thank you.

They have hard to find product, esp. faucets and their shipping is super quick, the online and…read morephone customer service was off the charts good. I've become used to crappy cust service these days, but this, in the USA, Company was great. I was able to actually speak to a human over the phone and he was beyond helpful with information on my Brizo faucet, shipping and a return. Highly recommend. Trustworthy.

We were so discouraged, after searching Home Depot, Lowes, Menards and Studio 41, we got lucky and…read morefound Hausrack and we're so glad we did. Not only did we find a beautiful solid wood 72" double bowl vanity with a marble top with brass drawer pulls at Hausrack, we found it in Black! It is absolutely stunning, and the price was fantastic. It cost us much less than every other store we checked. We're recommending Hausrack to all of our family and friends and we'll be back when we do our next renovation. We found what we wanted and also found a friend. Thank you, Baha, for the great service.

From the owner: Hausrack provides kitchen cabinets, bathroom vanities, and countertops to the Elk Grove Village, IL…read morearea.

We met with Jed from Envy in March, 2025. He was prompt and we had a good back and forth about the…read moreproject. A complete remodel of a bathroom that had last been updated in the 1960s. He provided a detailed quote that was in line with the price other companies provided. We went with another company for two reasons. 1. We wanted to work with a company that provided assistance with choosing finishes. Envy had no such person. 2. The sales rep from the company that we ultimately went with really looked at the job. We got the impression that he was really, really looking at OUR bathroom remodel. He asked questions and brought up issues that no other sales rep brought up.

3 years ago this company turned a 2 week bathroom remodel into a 3 month disaster. Now, 3 years…read morelater, the $600 medicine cabinet fell off the wall and damaged the $300 faucet and $250 vanity top Out short list: Wrong shower door received and installed - received a discount but still bang my head on the short door Carpet burned by careless use of drying lamp Tiles not cleaned properly after installation Corner shelves in shower not level Medicine cabinet mounted to drywall - no drywall anchor, no stud attachment This company's work quality was a complete failure and over priced.