I hired Davan to make marble tops for a dresser and two nightstands. Davan made and installed the…read moretops and they are beautiful - it looks like I bought a brand new bedroom set. And, everyone I dealt with at the company were as nice as could be. I very much recommend Davan.

Davan installed our new quartz countertops on 08/27/2025 after shopping around for several months…read more We ended up selecting quartz countertops from MSI. Some helpful hints based on our experience: 1. A big countertop dealer like MSI, located in Elk Grove Village, has a very large showroom where you can see the full countertop slabs. We had some preferences based on the web site pictures and the little quartz samples, but ended up selecting a different slab once we were in the showroom. You really want to see the full countertop slabs before your decision is finalized. 2. We were really disappointed with the Home Depot service, which is The Countertop Factory - Midwest. There was an extremely hard sell visit to our house and a take-it-or-leave it price. 3. Many quartz countertop installation services want you to select quartz they already have in stock. Davan let us shop around and we selected an MSI countetop, which MSI already had in stock. Our job therefore proceeded quickly from final slab selection to installation (less than two weeks). 4. I was unnecessarily nervous about our kitchen tile backsplash when our old formica countertops were replaced with new quartz countertops. We wanted to retain the old kitchen backsplash. That was not a problem and the installation occurred smoothly.

I had an excellent experience with GMD Chicago from start to finish. Andrew was very responsive,…read moreprofessional, and easy to work with. The whole process was straightforward, the pricing was very fair, and communication was always clear. The countertop looks fantastic and the installation was handled professionally. Everything went smoothly, and I'm extremely happy with the final result. It's not always easy to find a company that combines great pricing, quality work, and excellent customer service, but GMD delivered on all three. I would absolutely recommend GMD Chicago to anyone looking for countertops. I'll definitely use them again in the future. Highly recommended!

We had GMD Chicago install new countertops in both our kitchen and bathroom, and we couldn't be…read morehappier with how they turned out! The countertops look beautiful and the entire process was quick and smooth. Recommend GMD Chicago to anyone looking for beautiful, high-quality countertops.

IYKYK but I was in full stress mode after falling in love with a quartz counter I saw on line…read more Only one place said they had it in stock and I was very concerned about keeping the full kitchen reno moving along. Spoke to Irene Lopez and went down the next day. She showed me my "chosen" Terrazura and also had another slab she thought would work. Both slabs looked great with my flooring, cabinet and paint colors. I went with the Terrazura and everything continued to go smoothly through installation. I'm beyond thrilled with my new kitchen and love my quartz. Highly recommend Factory Plaza! And big thanks to Irene for seeing my vision and Alex for a flawless installation. I've forgotten the name of the gentleman who measured but he made a suggestion to add a strip of the quartz behind my stove and it made the whole look so custom. So highly recommend!

They chose the easy way out, then ghosted me. Lazy fabrication and zero accountability…read more I am writing this because, as a small business owner, I am disgusted by the lack of professionalism from Factory Plaza. I have been ignored by Jose and the management team for over a week despite my repeated attempts to resolve a botched installation. I grew up the granddaughter of a Stone Mason; I know quality work, and I know when a company is taking shortcuts. I specifically chose my stone because I was told it would NOT require a seam. Later in the process, the story changed. It became clear they simply didn't want to deal with the labor-intensive task of maneuvering a large slab into place--a job that might have required a minor wall repair but would have resulted in the superior finish I paid for. I only begrudgingly agreed to a seam because they promised it would be executed perfectly. My original fears were justified: it was a disaster. The issues: * Poor Craftsmanship: The seam is recessed and uneven. It is a functional defect that collects debris and requires constant scrubbing. * Lack of Effort: While I understand vein matching is difficult, there was clearly no attempt at a professional transition here. It stands out like a sore eye. * Dismissive Management: After a failed "repair" (just smeared epoxy), the stone manager told me "nothing more can be done." In an era of digital fabrication, that is a flat-out lie. I would never dream of treating my own clients with this level of neglect. If the check has cleared, Factory Plaza is finished with you. The only reason I am giving two stars instead of one is because the kitchen island turned out well and Gina in the front office was a sweetheart who went above and beyond to try and remedy the situation. It's a shame the owners and management don't share her work ethic. They desperately need professional development in customer service and quality control. Factory Plaza: I am still waiting for a senior technician to contact me to fix this under warranty. My next step is a formal complaint with the BBB.They chose the easy way out, then ghosted me. Lazy fabrication and zero accountability. I am writing this because, as a small business owner, I am disgusted by the lack of professionalism from Factory Plaza. I have been ignored by Jose and the management team for over a week despite my repeated attempts to resolve a botched installation. I grew up the granddaughter of a Stone Mason; I know quality work, and I know when a company is taking shortcuts. I specifically chose my stone because I was told it would NOT require a seam. Later in the process, the story changed. It became clear they simply didn't want to deal with the labor-intensive task of maneuvering a large slab into place--a job that might have required a minor wall repair but would have resulted in the superior finish I paid for. I only begrudgingly agreed to a seam because they promised it would be executed perfectly. My original fears were justified: it was a disaster. The issues: * Poor Craftsmanship: The seam is recessed and uneven. It is a functional defect that collects debris and requires constant scrubbing. * Lack of Effort: While I understand vein matching is difficult, there was clearly no attempt at a professional transition here. It stands out like a sore eye. * Dismissive Management: After a failed "repair" (just smeared epoxy), the stone manager told me "nothing more can be done." In an era of digital fabrication, that is a flat-out lie. * Unacceptable Communication: Untimely and inconsistent responses. I'm having to reach out to them again and again and again waiting usually almost a full business week if I receive a response at all. As a business owner and full time mom, my time is valuable. I don't appreciate them wasting mine. * Lack of Transparency: It was never mentioned to me during the process that they would not be caulking the counter to the wall. When I brought it up, it was brushed aside as something in their lengthy contract. I would never dream of treating my own clients with this level of neglect. If the check has cleared, Factory Plaza is finished with you. The only reason I am giving two stars instead of one is because the kitchen island turned out well and Gina in the front office was a sweetheart who went above and beyond to try and remedy the situation. It's a shame the owners and management don't share her work ethic. They desperately need professional development in customer service and quality control. Factory Plaza: I am still waiting for a senior technician to contact me to fix this under warranty. My next step is a formal complaint with the BBB.

Jeff and Emelia, thank you! I'm pretty darn particular when it comes to any of my home remodel…read moreprojects, but they did a fantastic job utilizing my full slab of quartzite to add countertops to three different basement rooms. 8 months later, I still smiling, and the countertops still look brand new. Communication and timing was excellent!

Had some granite repair work that needed to be completed before listing a house. It took a while…read moreto get on the schedule but was WELL worth the wait. Our technician was outstanding and as I shared with management, "came out better than I could have ever hoped for."

We had been in the market for new countertops for a few weeks and had started to process with a big…read morename stone company in the north shore. But after many unanswered emails and phone calls to them, we became frustrated and decided to look for another company. I did a Yelp search and sent messages to 5 different businesses. Dejan was the first person to respond (7 minutes after I sent the initial message - talk about responsive!!!) I can confidently say that DK Stone's prices are the best in the market after comparing them amongst the other 4 competitors. The best part is that everyone else had told me that I would need to buy at least 2 slabs for the dimensions of our countertop. I asked Dejan how many slabs we would need and he said ONE SLAB for both island countertop and stovetop countertop!! He was able to calculate a configuration that would get everything done with minimal waste - this was huge in terms of cost. He had his guys come out to measure 5 days later and the counter tops were installed a couple of weeks after that. Everything was perfect, they were so efficient. Okay so now you have an idea of their work but what about service? Someone had accidentally taken our garbage disposal ring when they were cleaning up after the job so we couldn't get the disposal installed - we reached out to Dejan and he had someone drop it off. He could have easily ghosted us since the job was done but he was still just as responsive. We seriously cannot recommend DK Stone enough - we are so impressed and after being let down by so many other companies this was the breath of fresh air we needed.

One day turnaround from time contacting them. Installer was in and out within hour and did a…read moreperfect job reattaching my drop kitchen sink. Reasonably priced.

We purchased quartz countertops from Art Granite almost 7 years ago and they did an excellent job…read more Five plus stars for sure. Well we needed their help with a new dishwasher that needed to be screwed into the quartz rather than the sides of the cabinet. Abt installed the dishwasher and due to a vent under the peninsula could not push the dw back far enough so it would have to be secured from the top and they wisely would not drill into the quartz. We called Anna at Art Granite and asked for help and of course Art was ready to help us out. He got the job done and for a very reasonable honest charge. If you need countertops and are thinking not interested in any big box stores, think Art Granite in Schaumburg, they go all over and are the most honest and professional anywhere!!! Highly recommended!!

We stopped in on my lunch break to look at countertops for our bathroom with no understanding of…read morethe process or frame of reference. We were able to speak with Anna, who was very friendly and straightforward, look at samples, get an approximate quote based on the measurements we brought, and get back home with time to spare on my lunch hour. I was surprised with how simple it all was, and the price seemed reasonable. We called back and scheduled the in home measurement the same day, booked the service, and had it installed about a week later. On the day they did the installation, I had removed the previous sink but couldn't get it outside by myself. Art, the installer, helped me carry it down when he arrived, and was able to install the new counter and sink in less than an hour. Overall, a pretty easy and reasonably priced process. I'll likely go back to them when I replace my half bath and kitchen counters.

Marek (pronounced Mark) and his worker just left my house. I mean literally just left and I was so…read moreexcited to write this post, I just couldn't wait. We found Granite Crafters through a friend and their kitchen looked great so I gave them a call. We are doing some minor remodeling in our house and counters were a must. We had ceramic tiles on the counters before. Very 80's and very hard to clean. Whoever thought that grout on a food prep area was a good idea is not smart but I digress. We ended up getting kitchen counters and then asked about doing two vanities as well. At the granite yard there were scrap pieces they wouldn't sell to us but he said he had some at his shop that could work and they did. Our bathroom went from builder grade to amazing in two hours. Marek was prompt at calling me back. That's a must with contractors for me. We went to the granite yard to pick out our granite on a Saturday and he was able to install it a week and a half later. That's with fabrication and everything. He said they would be here between 1 and 2 and they were here at 1:15. Being on time is also a must. I have dealt with contractors that didn't call me back for days, didn't call me back at all and my personal favorite, lost his notes and wanting to come back to remeasure a month later. No thanks. We are in the very north suburbs and he still came on time. The selection of granite is enormous, the work is impeccable and the price is unbeatable. I did my homework and couldn't be happier that I went with them! Marek is very knowledgeable and super helpful. He answered all of my questions and there were lots. Do yourselves a favor and go with Granite Crafters.

This was a great experience, in less then two weeks from picking our slab we have great new…read morecountertops. It looks great and everyone from the measure to installers were safe in our home and professional. We will be back for future projects and highly recommend them.

Natalia was outstanding, and the countertop was exactly what I was looking for. They went above and…read morebeyond to help and finish my project quickly in time to put my house on the market. Will use them again for the new house!

Henry and his crew were very responsive to my needs and they have done an excellent job of…read moreinstalling the vanity quartz counter top for us.

Great and helpful service. We didn't have a huge job but they treated us like an important…read morecustomer just the same. Pricing was great as well as good quality service.

From the owner: We dedicate time and energy to each customer as they deserve it, we like to help them achieve their…read moredream kitchens, bathrooms, chimneys, outdoor table, etc. You won’t be disappointed!!

I live in a 1 story coach house, a studio really, where space is at a premium. The high-end faucet…read moreon my island in the middle of the space looked cool but wasn't particularly functional. Worse, it rose 14 inches from the counter, directly in the sightline between my bed and the TV projection screen, which are at opposite ends of the space. I found a replacement faucet that, when not in use, telescopes down into the sink cabinet so I would no longer have to peer around the faucet to read the captions on the screen. But it required another hole for the mixer as the original was a one-hole faucet. The countertop is Dekton porcelain manufactured material, designed to survive a nuclear bomb, so I needed someone with the equipment to drill a new hole and not crack the countertop. Clearly a small job, I was worried no one would care about my TV viewing habits enough to offer to do it. Victor was super-fast to respond, was reasonably priced, called me the morning he said he would with a time window, then showed up on time. It took all of 5 minutes and for good measure, he helped me remove the old faucet that I had half-uninstalled but got stuck. He also cleaned up. I had procrastinated for 8 months - this faucet has been sitting boxed under my sofa since December, so it is embarrassing how easy this ended up being. Great crew and great team!

From the owner: Looking to update your kitchen, bathroom, fireplace, bar area, outside grill space or anywhere you…read morewould like to added Quartz, Granite, Porcelain ect.. We are the people for the job! With over 15+ years of exprience. We offer free estimates, costume designs, professionalism and complete costumer satisfaction! We do all kinds of edge work and a beautifully completed job every time! Give us a call or text at 224 441 8417 to start your project today!