I hired Davan to make marble tops for a dresser and two nightstands. Davan made and installed the…read moretops and they are beautiful - it looks like I bought a brand new bedroom set. And, everyone I dealt with at the company were as nice as could be. I very much recommend Davan.

Davan installed our new quartz countertops on 08/27/2025 after shopping around for several months…read more We ended up selecting quartz countertops from MSI. Some helpful hints based on our experience: 1. A big countertop dealer like MSI, located in Elk Grove Village, has a very large showroom where you can see the full countertop slabs. We had some preferences based on the web site pictures and the little quartz samples, but ended up selecting a different slab once we were in the showroom. You really want to see the full countertop slabs before your decision is finalized. 2. We were really disappointed with the Home Depot service, which is The Countertop Factory - Midwest. There was an extremely hard sell visit to our house and a take-it-or-leave it price. 3. Many quartz countertop installation services want you to select quartz they already have in stock. Davan let us shop around and we selected an MSI countetop, which MSI already had in stock. Our job therefore proceeded quickly from final slab selection to installation (less than two weeks). 4. I was unnecessarily nervous about our kitchen tile backsplash when our old formica countertops were replaced with new quartz countertops. We wanted to retain the old kitchen backsplash. That was not a problem and the installation occurred smoothly.

We had GMD Chicago install new countertops in both our kitchen and bathroom, and we couldn't be…read morehappier with how they turned out! The countertops look beautiful and the entire process was quick and smooth. Recommend GMD Chicago to anyone looking for beautiful, high-quality countertops.

We had an excellent experience with GMD Quartz for our kitchen renovation countertops. Andrew, the…read moreowner, was extremely professional and his communication was outstanding from start to finish. His measurements were precise and he was very helpful in guiding us through the entire process. Their showroom has a great selection of quartz slabs, and I really appreciated being able to take samples home so I could see how they looked in our space before making a final decision. We had beautiful waterfall countertops installed in our kitchen as well as vanity tops with backsplash, and the installation team did a phenomenal job. They were very professional, meticulous, and paid attention to every detail during the installation. Thank you to Andrew and his team. This is a wonderful family business and we are extremely happy with the results. If you're looking for high-quality quartz countertops and waterfall installations in the Chicago area, I highly recommend GMD Quartz.

They chose the easy way out, then ghosted me. Lazy fabrication and zero accountability…read more I am writing this because, as a small business owner, I am disgusted by the lack of professionalism from Factory Plaza. I have been ignored by Jose and the management team for over a week despite my repeated attempts to resolve a botched installation. I grew up the granddaughter of a Stone Mason; I know quality work, and I know when a company is taking shortcuts. I specifically chose my stone because I was told it would NOT require a seam. Later in the process, the story changed. It became clear they simply didn't want to deal with the labor-intensive task of maneuvering a large slab into place--a job that might have required a minor wall repair but would have resulted in the superior finish I paid for. I only begrudgingly agreed to a seam because they promised it would be executed perfectly. My original fears were justified: it was a disaster. The issues: * Poor Craftsmanship: The seam is recessed and uneven. It is a functional defect that collects debris and requires constant scrubbing. * Lack of Effort: While I understand vein matching is difficult, there was clearly no attempt at a professional transition here. It stands out like a sore eye. * Dismissive Management: After a failed "repair" (just smeared epoxy), the stone manager told me "nothing more can be done." In an era of digital fabrication, that is a flat-out lie. I would never dream of treating my own clients with this level of neglect. If the check has cleared, Factory Plaza is finished with you. The only reason I am giving two stars instead of one is because the kitchen island turned out well and Gina in the front office was a sweetheart who went above and beyond to try and remedy the situation. It's a shame the owners and management don't share her work ethic. They desperately need professional development in customer service and quality control. Factory Plaza: I am still waiting for a senior technician to contact me to fix this under warranty. My next step is a formal complaint with the BBB.They chose the easy way out, then ghosted me. Lazy fabrication and zero accountability. I am writing this because, as a small business owner, I am disgusted by the lack of professionalism from Factory Plaza. I have been ignored by Jose and the management team for over a week despite my repeated attempts to resolve a botched installation. I grew up the granddaughter of a Stone Mason; I know quality work, and I know when a company is taking shortcuts. I specifically chose my stone because I was told it would NOT require a seam. Later in the process, the story changed. It became clear they simply didn't want to deal with the labor-intensive task of maneuvering a large slab into place--a job that might have required a minor wall repair but would have resulted in the superior finish I paid for. I only begrudgingly agreed to a seam because they promised it would be executed perfectly. My original fears were justified: it was a disaster. The issues: * Poor Craftsmanship: The seam is recessed and uneven. It is a functional defect that collects debris and requires constant scrubbing. * Lack of Effort: While I understand vein matching is difficult, there was clearly no attempt at a professional transition here. It stands out like a sore eye. * Dismissive Management: After a failed "repair" (just smeared epoxy), the stone manager told me "nothing more can be done." In an era of digital fabrication, that is a flat-out lie. * Unacceptable Communication: Untimely and inconsistent responses. I'm having to reach out to them again and again and again waiting usually almost a full business week if I receive a response at all. As a business owner and full time mom, my time is valuable. I don't appreciate them wasting mine. * Lack of Transparency: It was never mentioned to me during the process that they would not be caulking the counter to the wall. When I brought it up, it was brushed aside as something in their lengthy contract. I would never dream of treating my own clients with this level of neglect. If the check has cleared, Factory Plaza is finished with you. The only reason I am giving two stars instead of one is because the kitchen island turned out well and Gina in the front office was a sweetheart who went above and beyond to try and remedy the situation. It's a shame the owners and management don't share her work ethic. They desperately need professional development in customer service and quality control. Factory Plaza: I am still waiting for a senior technician to contact me to fix this under warranty. My next step is a formal complaint with the BBB.

IYKYK but I was in full stress mode after falling in love with a quartz counter I saw on line…read more Only one place said they had it in stock and I was very concerned about keeping the full kitchen reno moving along. Spoke to Irene Lopez and went down the next day. She showed me my "chosen" Terrazura and also had another slab she thought would work. Both slabs looked great with my flooring, cabinet and paint colors. I went with the Terrazura and everything continued to go smoothly through installation. I'm beyond thrilled with my new kitchen and love my quartz. Highly recommend Factory Plaza! And big thanks to Irene for seeing my vision and Alex for a flawless installation. I've forgotten the name of the gentleman who measured but he made a suggestion to add a strip of the quartz behind my stove and it made the whole look so custom. So highly recommend!

Jeff and Emelia, thank you! I'm pretty darn particular when it comes to any of my home remodel…read moreprojects, but they did a fantastic job utilizing my full slab of quartzite to add countertops to three different basement rooms. 8 months later, I still smiling, and the countertops still look brand new. Communication and timing was excellent!

Had some granite repair work that needed to be completed before listing a house. It took a while…read moreto get on the schedule but was WELL worth the wait. Our technician was outstanding and as I shared with management, "came out better than I could have ever hoped for."

One day turnaround from time contacting them. Installer was in and out within hour and did a…read moreperfect job reattaching my drop kitchen sink. Reasonably priced.

Dan is incredibly kind and professional! He came out on very short notice to confirm the…read moreauthenticity of my quartz countertop and even shared helpful tips on how to keep it clean--all at no charge. It's rare to find business owners who are this generous and genuine. Thank you, Dan--keep up the great work!

We purchased quartz countertops from Art Granite almost 7 years ago and they did an excellent job…read more Five plus stars for sure. Well we needed their help with a new dishwasher that needed to be screwed into the quartz rather than the sides of the cabinet. Abt installed the dishwasher and due to a vent under the peninsula could not push the dw back far enough so it would have to be secured from the top and they wisely would not drill into the quartz. We called Anna at Art Granite and asked for help and of course Art was ready to help us out. He got the job done and for a very reasonable honest charge. If you need countertops and are thinking not interested in any big box stores, think Art Granite in Schaumburg, they go all over and are the most honest and professional anywhere!!! Highly recommended!!

Anna and Art were a pleasure to work with. We needed about 60sf of counter for our kitchen and…read moreAnna recommended many suppliers to check out. We selected our quartz and it was installed within a week. Art's workmanship was flawless and we couldn't be happier with it! I wouldn't hesitate to recommend Art Granite Countertops to my friends and family.

This was a great experience, in less then two weeks from picking our slab we have great new…read morecountertops. It looks great and everyone from the measure to installers were safe in our home and professional. We will be back for future projects and highly recommend them.

Amazing work! Wife and I are truly blown away with our new quartz countertops and steel sink…read more Strong communication and very reliable. Marek is more than a pleasure to work with. He and his team have a no nonsense, get things done kind of attitude. Showed up to the job on time the day of installation and was in and out in under two hours. Extremely happy. Will use again!

Henry and his crew were very responsive to my needs and they have done an excellent job of…read moreinstalling the vanity quartz counter top for us.

Natalia was outstanding, and the countertop was exactly what I was looking for. They went above and…read morebeyond to help and finish my project quickly in time to put my house on the market. Will use them again for the new house!

Great and helpful service. We didn't have a huge job but they treated us like an important…read morecustomer just the same. Pricing was great as well as good quality service.

From the owner: We dedicate time and energy to each customer as they deserve it, we like to help them achieve their…read moredream kitchens, bathrooms, chimneys, outdoor table, etc. You won’t be disappointed!!

I live in a 1 story coach house, a studio really, where space is at a premium. The high-end faucet…read moreon my island in the middle of the space looked cool but wasn't particularly functional. Worse, it rose 14 inches from the counter, directly in the sightline between my bed and the TV projection screen, which are at opposite ends of the space. I found a replacement faucet that, when not in use, telescopes down into the sink cabinet so I would no longer have to peer around the faucet to read the captions on the screen. But it required another hole for the mixer as the original was a one-hole faucet. The countertop is Dekton porcelain manufactured material, designed to survive a nuclear bomb, so I needed someone with the equipment to drill a new hole and not crack the countertop. Clearly a small job, I was worried no one would care about my TV viewing habits enough to offer to do it. Victor was super-fast to respond, was reasonably priced, called me the morning he said he would with a time window, then showed up on time. It took all of 5 minutes and for good measure, he helped me remove the old faucet that I had half-uninstalled but got stuck. He also cleaned up. I had procrastinated for 8 months - this faucet has been sitting boxed under my sofa since December, so it is embarrassing how easy this ended up being. Great crew and great team!

From the owner: Looking to update your kitchen, bathroom, fireplace, bar area, outside grill space or anywhere you…read morewould like to added Quartz, Granite, Porcelain ect.. We are the people for the job! With over 15+ years of exprience. We offer free estimates, costume designs, professionalism and complete costumer satisfaction! We do all kinds of edge work and a beautifully completed job every time! Give us a call or text at 224 441 8417 to start your project today!