They were friendly, engaging and professional. Also, Ariel was understanding and flexible in…read moremeeting our needs. Note: We had two bathroom countertops made. Finally, we plan on working with them on our primary bathroom and kitchen.

Great to work with. I would definitely go back to these folks. Thanks guys,, our counters are…read morebeautiful

The countertops are beautiful BUT they ruined my kitchen faucet and didn't tell me so when the…read moreplumber came to reinstall, I had to buy one he had on his truck. Had I known, had the installers told me, i could have run out to get one for hundreds less before the plumber came. Halil said he would look into it and has never reached back out. Again, very nice quartz countertops, but the install left a lot to be desired.

We have beautiful countertops. Chaz of Countertops Depot came out and took precise measurements of…read moreour kitchen. We talked about the fact that I truly did not want to have a seam in our new quartz counters. Chaz went the extra mile and was able to make that work with the size that we needed. I could not thank him enough. He was honestly concerned about our happiness with the work, and attentive to wants and needs. I highly recommend working with Chaz and Countertops Depot. We couldn't be happier. The counters really transformed our kitchen. Thank you Chaz.

This wasn't the cheapest place we found for quartz cuts for our bathroom renovation but it was…read moredefinitely on the lower side. Given how professional they were, the fact that they were more knowledgeable than most of the people we met, and also very efficient and reliable, I believe that this place was the best quartz fabricator for the money. Best value, I should say. They have higher end remnants in the back usually as well such as Caesarstone. I've attached a photo of one of the perfect, beautifully machined ledge cuts that their fabricator Daniel made for us.

What started as a positive experience was ruined after final installation of my backsplash. With a…read moresmall kitchen I choose to install quartz on my counters and backsplash to really create a statement. Granite Selection had sent over their template for the seams prior to cutting and insisted they were necessary behind my sink and I agreed to the alignment they provided. However the installation was completely off on the veining of the quartz behind my sink and did not match what they showed in the template for approval. I have called 10+ times to have them fix this as my kitchen is small and it does not look right. I have only been able to talk to the business owner Paul once and he has constantly ignored me. Beware - they require a check up front and if you have any issues they will ignore you and happily keep your money. I couldn't be more disappointed in their lack of responsibility and care for a paying customer.

Amazing work and customer service! Installation handled very professional !…read more Customer service was patient with me trying to match Island to the existing countertop . Great prices! Definitely 5+

I was looking for a specific blue counter. Andrew had a sample, gave me a quote far better than 3…read moreothers, delivered the thresholds himself enable a timely glass measure and tile start, and did a wonderful installation. Great product, pricing, and service! You can't do better than that. The only downside is I had to buy an entire slab, since the item is rare. I'm still debating my use for the rest because it's beautiful!

Davan installed our new quartz countertops on 08/27/2025 after shopping around for several months…read more We ended up selecting quartz countertops from MSI. Some helpful hints based on our experience: 1. A big countertop dealer like MSI, located in Elk Grove Village, has a very large showroom where you can see the full countertop slabs. We had some preferences based on the web site pictures and the little quartz samples, but ended up selecting a different slab once we were in the showroom. You really want to see the full countertop slabs before your decision is finalized. 2. We were really disappointed with the Home Depot service, which is The Countertop Factory - Midwest. There was an extremely hard sell visit to our house and a take-it-or-leave it price. 3. Many quartz countertop installation services want you to select quartz they already have in stock. Davan let us shop around and we selected an MSI countetop, which MSI already had in stock. Our job therefore proceeded quickly from final slab selection to installation (less than two weeks). 4. I was unnecessarily nervous about our kitchen tile backsplash when our old formica countertops were replaced with new quartz countertops. We wanted to retain the old kitchen backsplash. That was not a problem and the installation occurred smoothly.

Second time using these guys, will never use anyone else, even if you paid me! Didn't think it was…read morepossible to be passionate about countertops, I was wrong. These guys are on another level of passion, accuracy, communication and quality. It's hard to explain in this little box, but I've never seen countertops measured, installed and work communicated on such an incredible level. Stop your search, you won't find anyone better. Their prices are super reasonable too and when you think about the level of service you get with Davan, it's a bargain!

Had some granite repair work that needed to be completed before listing a house. It took a while…read moreto get on the schedule but was WELL worth the wait. Our technician was outstanding and as I shared with management, "came out better than I could have ever hoped for."

The team was very professional, delivered excellent work, and went to great lengths to to ensure…read moreeverything was done to a high standard. Friendly and respectful, good value, and left everything clean. Would def use again.

Desiring to update our kitchen with new quartz countertops, we found this source through Yelp. The…read morecrew that came out to do the work was punctual, pleasant and professional. They completed the job in approximately 5 1/2 hours including cleanup. Their craftsmanship was superb, and yes, we are very pleased with our new countertops. Not so our communication with Artistic's sales rep. She was outwardly friendly and polite, but it typically took her several days to respond to messages. Her confusion about some of our questions made us wonder whether she understood much about fabrication and installation. Also, we found her guidance to be misleading. She convinced us to replace our old overmount porcelain sink with a new stainless steel undermount sink. Which might have been okay, except my Missus made a point of saying that she wanted enough space between the sink and backsplash to accommodate two accessory trays. Not only did we end up with a smaller sink but also less counter space than before! In retrospect, a rectangular sink (though more costly) would have been a better choice than what was installed. Since we were past the point of no return, we asked if they would at least move the soap dispenser to provide more usable space. To make a long story short, nearly 4 months following our initial visit to their showroom, a worker finally came out to make the adjustment. He assured us he would return the next week to complete the job by filling in the original hole with a like material. We never heard from him again and there has been no response to our text messages.

I'd NEVER recommend this company. There were so many other companies in this location that we…read morecould have gone to... but fate or misfortune brought us here. We contracted to have Uba Tuba installed throughout our kitchen. They finally installed the countertops at the end of '23. As the installers were finishing up, a guy showed up to inspect their work. We engaged in conversation while the crew of (2) finished the work. I specifically asked him about the durability and care of the stone, to which he confidently replied that it was practically indestructible - no need for cutting board or trivet, you could probably hammer on it and its not going to harm it. .. Anyways, we spoke for a while. Seemed to be a nice guy, even stated if anything happens he'll come out right away... Well, just as soon as they left, we noticed a substantial mark on one of the counter segments. I looked like a grinder scrape, probably 6-8" long. It was initially hard to notice because they appear to use an oil-based solution to glam it up upon completion. We immediately contacted the guy who came at the end and he said he'd notify the installer to return to repair the damage. One of them returned within an hour and did what looked like an attempt to polish it out. After working on it for like an hour, apparently, he thought it looked finished, so he polished it up again with the oily stuff and told us to wait an hour or two. Unfortunately, after several hours, the area, which originally has these grinding scores, now had an even bigger damage from the attempted polishing, and the section had this hazy glaze about 2" wider than before. We contacted the same man to tell him about the issue and he said not to worry because they'd just come back another day and replace the whole piece, which is about 5'. He told my husband to set it up with Smytha, at the Artistic office. Weeks turned into months, as my husband kept leaving messages requesting a call back. and no one following up. Finally, March 9, 2024, I called the office and spoke directly to Smytha. She told me they'd schedule the replacement but were so busy, but she'd call me back the next week to get it on schedule. After not hearing from them by mid-week, I called again. They scheduled for 3/22/24 but had an issue with some machine and had to reschedule. They finally returned on 3/26/24. So, the foreman guy and one other installer show up. They replace the damaged slab and leave. After they are gone, I take a look at the piece they replaced and notice that the piece on this section is a noticeable difference from what was installed for the rest of the kitchen. The first had a majority of blacks and grey, the new section was black and BROWNS, with very little grey. I suppose out of frustration, we didn't call them. I feel foolish because we had no reason to feel like we shouldn't "bother" them with this. But really, they are the supposed experts. The guy we spoke to claimed like 20 yrs with is company. I'm sure they knew it wasn't a match, but just wanted to get us off their backs. I swear, I also noticed a chip on the edge of the island across from the area being serviced which I do not believe was there before they arrived. But again, I say nothing....Ok, so it's been not even a year. I'm still having trouble accepting that the pieces are a different design because they are such large sections and they are not placed far enough away from each other not to notice, so, yes, I am triggered about it when I think about it, especially anytime guest are over. And, that "durability" that we were assured that the counters had? Well, after only ONE time, I've learned this wasn't true either. I am really disappointed having chose this company.

After paying this firm a hefty $10k+, we found our custom-made cabinets ruined…read more Note: before the installation, we did have them come over for on-site inspection and measurements. Our designer complained to the principal Gary, and asked for a fix. Gary sounded like this is usual practice for them. Here is a copy paste of his email: "the blocking set in place to secure the sinks ( the size of sink / cabinet size did not allow space for the standard clips) This is all concealed to the underside of the countertops and we have done them in this fashion for the same reasons. They are not visible much like the underside of an "unfinished sink bowl" Is there something else that is preferred?? The blocking we use allows the sinks to be removed if ever needed and if we put the brackets on before setting tops the cabinets would have to be notched and the top removed completely to remove the sink. When you ask to "fix" do you prefer we use smaller blocking?"

Michele @ Superb Surfaces & Design did an outstanding job in the selection, arrangement, and…read moreinstallation of our kitchen, kitchen island, bathroom and laundry room countertops. Her attention to detail and her exceptional customer service throughout the process were top notch. Highly Recommend Michele!

I live in a 1 story coach house, a studio really, where space is at a premium. The high-end faucet…read moreon my island in the middle of the space looked cool but wasn't particularly functional. Worse, it rose 14 inches from the counter, directly in the sightline between my bed and the TV projection screen, which are at opposite ends of the space. I found a replacement faucet that, when not in use, telescopes down into the sink cabinet so I would no longer have to peer around the faucet to read the captions on the screen. But it required another hole for the mixer as the original was a one-hole faucet. The countertop is Dekton porcelain manufactured material, designed to survive a nuclear bomb, so I needed someone with the equipment to drill a new hole and not crack the countertop. Clearly a small job, I was worried no one would care about my TV viewing habits enough to offer to do it. Victor was super-fast to respond, was reasonably priced, called me the morning he said he would with a time window, then showed up on time. It took all of 5 minutes and for good measure, he helped me remove the old faucet that I had half-uninstalled but got stuck. He also cleaned up. I had procrastinated for 8 months - this faucet has been sitting boxed under my sofa since December, so it is embarrassing how easy this ended up being. Great crew and great team!

From the owner: Looking to update your kitchen, bathroom, fireplace, bar area, outside grill space or anywhere you…read morewould like to added Quartz, Granite, Porcelain ect.. We are the people for the job! With over 15+ years of exprience. We offer free estimates, costume designs, professionalism and complete costumer satisfaction! We do all kinds of edge work and a beautifully completed job every time! Give us a call or text at 224 441 8417 to start your project today!

DO NOT USE - POOR WORKMANSHIP AND DISHONEST! We have had the WORST experience with Ultimate Stone…read more They are unprofessional and do not stand behind their poor quality. They also lie - they cancelled our 2nd install the day before and said it was due to Covid. When we asked for photos of the counters to prove they were ready, they admitted they lied and were actually out of town in FL.

Installer drilled one hole in counter top for vanity. Should have been 3, when company was…read morenotified, the installer promptly returned. He then spent 4" screaming at me that it was all my fault, that I told him it only needed one hole, that unless I admitted it was my fault he wasn't going to fix the issue. I was at my daughter's house and had no idea of what needed to be done, nor did the installer ask me any questions except where was the bathroom when he first arrived. Being harassed and abused by an employee is not a way to run a business. Worse, once I contacted Ultimate Stone regarding the issue, they never returned my call even though the Project Manager said she would pass it on to the owner. Customer service is severely lacking at this company.