I've read through the existing reviews and feel I need to make a few comments…read more This company sells cabinets wholesale and only to contractors and other resellers; this means their target buyer knows what he/she wants and doesn't need or even want hand holding. End customers coming here expecting on-the-spot customer service and attention, or even Home Depot 'warehouse customer service' are looking in the wrong place. This is not a retail location. Dollar-for-dollar the cabinets are much better than what you can get at the big box stores. The cases are made from plywood on all sides (versus composition board for most off-the-shelf cabinets), have sturdier drawer glides, and have better hinges. Yes, they're made in China. So are your Apple iPhones. As a contractor, this is just the type of place I'm looking for. Phone in an order based on their catalog, pay with credit card over the phone, and get delivery in a few days for a reasonable price.

Let's cut the BS. I opened an account thinking this company would be sweet. WRONG. Did one job with…read morethis supplier and come to find after customer complaints that their center panel is made of plywood!!! Don't be a fool. SAVE YOUR REPUTATION versus a few hundred dollars and go down the street to National Kitchen and get a real maple/wood cabinet for a fair price. The reps down there actually get things done and come to find out their prices have not increased in five years. Our companies rep is AJ. Fantastic company to build a partnership with. I'd just call and say you want to work with them and open an account.

Very helpful! Order tile through work, they were not hesitate to help load it, they made sure the…read morecar would handle the weight before leaving and the tile looks amazing. I will update later tonight with pictures. They look amazing and made sure the tile was right before loading it and let me see it as well. If you are a business or contractor i 100% recommend using daltile for you business needs. Even the people at the desk are personal, friendly, and informative. Thank you thank you thank you for making my bathroom dreams come true!!!! When I order again for a client I will not hesitate to choose them for the clients project.

Unfortunately, "0" stars is not an option…read more.. Came here, per the recommendation of our contractor, because of their selection available. Called the day prior to understand their process and if an appointment is needed, which was confirmed is not. We went to specifically select tile, but was open to view counter material in stock and if we liked something else from what we already picked somewhere else. Walking in, the woman at the front desk "greeting" you, doesn't look up or at you when speaking, rambles off where to find which kind of tile, while continue working on whatever engaged her more than potential customers. We came prepared with cabinet samples and ideas and started browsing around for nearly 15 minutes. Not once, did anyone come by to ask if we need help finding anything or if we have questions. I went to the front desk to inquire about a tile I liked on their website to see if they have it in-store to view. Again, the front desk representative, continued working on whatever was more important, without looking at me, and "explained" where I could find it. When I repeated the location back to her, she spoke over her shoulder without making eye contact, and said "It's somewhere between the 3rd and 4th rack; just look, you'll see it." We decided in that moment, that we'd prefer to NOT buy tile here. To the Management - the people you employ, represent you and your company. Either, training is lacking, or your employees do not value your customers in the same way you do. To the Front Desk employee - when you have a job, that is customer-facing, you need to be engaging and actually look them in the eye when speaking to them. If you do not feel comfortable doing so, you are in the wrong position, and need to apply for something that's at a desk, where you only interact with a computer.

Since I have worked with Great Northern in the past, I decided to contact them again for my master…read morebath. Much to my delight I discovered they offer room layouts and plumbing as part of their services. I worked with Amy again and she was most knowledgeable and helpful in putting everything together. Amy also sent me the drawings for my new bath and that was really awesome to see. How nice to now know that Great Northern is not just an on-line store with great experience, but they are a full service kitchen and bath facility as well. I will definitely be using them again for any future projects!

We were having a hard time finding what we needed. I called and got a lovely woman on the phone who…read morehelped me that day! I just received the shipment and it's perfect! Way to give superior customer service! Thank you.

David was patient, helpful & found a quartz that well outshined our prior choice…read more Once we selected a slab: measure & installation was very quick. Also happy w/tile Installer recommendation. Order To completion of all was 5 days (they could have done faster if we were ready). LOVE our Kitchen now!! Owners Rahm & Smitha we're very accomidating.

Desiring to update our kitchen with new quartz countertops, we found this source through Yelp. The…read morecrew that came out to do the work was punctual, pleasant and professional. They completed the job in approximately 5 1/2 hours including cleanup. Their craftsmanship was superb, and yes, we are very pleased with our new countertops. Not so our communication with Artistic's sales rep. She was outwardly friendly and polite, but it typically took her several days to respond to messages. Her confusion about some of our questions made us wonder whether she understood much about fabrication and installation. Also, we found her guidance to be misleading. She convinced us to replace our old overmount porcelain sink with a new stainless steel undermount sink. Which might have been okay, except my Missus made a point of saying that she wanted enough space between the sink and backsplash to accommodate two accessory trays. Not only did we end up with a smaller sink but also less counter space than before! In retrospect, a rectangular sink (though more costly) would have been a better choice than what was installed. Since we were past the point of no return, we asked if they would at least move the soap dispenser to provide more usable space. To make a long story short, nearly 4 months following our initial visit to their showroom, a worker finally came out to make the adjustment. He assured us he would return the next week to complete the job by filling in the original hole with a like material. We never heard from him again and there has been no response to our text messages.

We were so discouraged, after searching Home Depot, Lowes, Menards and Studio 41, we got lucky and…read morefound Hausrack and we're so glad we did. Not only did we find a beautiful solid wood 72" double bowl vanity with a marble top with brass drawer pulls at Hausrack, we found it in Black! It is absolutely stunning, and the price was fantastic. It cost us much less than every other store we checked. We're recommending Hausrack to all of our family and friends and we'll be back when we do our next renovation. We found what we wanted and also found a friend. Thank you, Baha, for the great service.

From the owner: Hausrack provides kitchen cabinets, bathroom vanities, and countertops to the Elk Grove Village, IL…read morearea.

I was looking for someone to make a custom unit for audio/tv in our living room after inviting 3…read moredifferent companies and asking for a quote with my design they told me that my design is unreal to do I was hopeless and LMC suppose to be last try. During consultation they said that my design is no problem for them and they need 3 weeks to make it! You can image how happy I was. They updated me every week on project status sending pictures of it. On the delivery day the installation went smoothly and tidy and it looks great!

LMC Cabinetry did a fantastic job with the custom cabinets and shelves in or living room. They got…read moreback to me exactly when they said they would and were spot on with their timing. They were very accommodating with our schedules. The final product turned out exactly as we pictured. They were very tidy and cleaned up everything at the end of the job. And to top it off they are very reasonably priced. I would definitely recommend LMC.

I purchased cabinets two months ago. Measurements were conducted by your employee (Christopher…read moreKazior, Elk Grove location). He drew up plans with the correct measurements and we placed our order. Delivery was fine, but upon installing we were short approximately 6 inches. From the end of the last cabinet to the wall is a six inch gap. I contacted Christopher who then sent again the initial set of plans. When I again explained my cabinets were a different size he sent another set of plans and said these were what we ordered. When I told him that's not what we agreed upon, he sent a third set of plans and said my contractor installed them incorrectly. Since email conversation was not solving the problem I came into the store. Christopher was extremely rude and left in the middle of our conversation.

I have now used them for a second rehabbed house as well and they still prove to be the least…read moreexpensive cabinets out there. (The employee that was difficult to work with in my other review was replaced, so no more issues there.) The cabinets, even though inexpensive, still feature the soft close option and a decent amount of cabinet front options. I leave it at 4 stars because I worry the strength of the drawer bottoms...we are keeping the kitchen empty until we sell, so I haven't been able to test them out with heavy dishes, but hopefully they will hold up for the next owner. Also these cabinets don't have the sides pre-finished so you get skins to install. The skins that were given were extremely warped and even laying them flat for a week with heavy items on top did not flatten them out. My contractor still installed them and had to use strong adhesive to help hold them on. I did have some clips missing again on the drawers and had to return something, but there was no problem with getting that resolved. What is great though, is they offer a discount if you buy cabinets and countertops together and the kitchen sinks are included with the counter purchase. They also sell drawer pulls/knobs and faucets. Their showroom is always changing to keep up with the trending styles. Their lead time is quick, so if you are in a rush to get your project done, check them out. The granite installations were very professional and they were quick. I ended up getting a waterfall edge on the peninsula and it turned out great! This second kitchen is done and now just ordered the master bath vanity. Can't wait to see it in place!

Excellent service I had Marisuz as my designer and my delivery man. He also goes by Mario. He is…read moreexcellent everything was quick and easy. No hassles. Excellent service all around. I would highly recommend them. Wish I met them when I did my kitchen cabinets - cabinets to go was the worst company to work with and quality is awful, took over 8 months to get anything. Which is why for my next house and future renovations I will work with Rock Counter. Thank you for excellent service.

The product from Kohler itself is solid and I am very pleased. Unfortunately, the installation by…read moreHome Forever Baths was riddled with issues. During installation they broke a towel ring in my bathroom and wouldn't admit to doing so nor did anything about it. If the issues stopped there, it wouldn't have been ok but they didn't. I discovered after the first use that there was a leak coming through my ceiling below the new shower into my master closet. Upon sending out their plumber he discovered the drain wasn't properly installed, causing the leak. I then discovered the bezel around the faucet handle could be spun as it wasn't tightened down and the caulking around the outside of the new unit was horrible. They sent our a worker to address the bezel, caulking and to patch my closet ceiling. The bezel and caulking were addressed fine but the next morning the completed ceiling patch had cracked and started to peal. It looked worse than when they started. They again sent a worker out to address the patching who completed the work but didn't sand any of the edges, showing exactly were the join compound was applied - horrible. So he reapplied another coat of joint compound but it was the end of the day on Friday and needed to let it dry. Over the weekend I finished the job myself so I could put everything back into my walk-in master closet. Although the installation was riddled with errors and highly frustrating, the job was eventually finished (with help from myself) and I do have a working shower. I spoke with the GM, Sam, at length who apologized and owned the mistakes and disappointing installation experience. In the end, they did make everything right.

I requested a consultation for a guest bathroom remodel, and Jake came to explain options. I…read morementioned that I was the primary decision-maker and breadwinner. Despite that he kept asking for my husband to be involved in the meeting who was not available due to work. When I told him that our budget was less than 60,000 he stated that he did not want to waste either of our time and left abruptly. It seemed that he did not take me seriously likely because I am a woman. I found his approach disrespectful. I kept getting multiple calls and texts from Kohler after that. I would not recommend Jake or renuity bath to anybody.

I spoke to to 2 "phone message takers" 3 weeks ago with no call back from anyone. Thanks for the…read moresneak peek to coming attractions and saving me time and $! Find a better company that takes pride in customer service as well as design and execution!

We started with OHI during covid. Read someone's comment about OHI on a post on social media. Since…read moreI never heard of them and we wanted our kitchen gutted we reached out to them. We liked what we heard and the vision they gave. Jeff P was our project manager and Dove was our decorator. We love our kitchen and they were great to work with. In fact, we loved the kitchen so much that we hired them to gut our family room and redo that the following year. PERFECTION! Chris Hilgers was our Project Manager (great guy) and Dove was back with us on this project. So, now that those 2 rooms were new and amazing, the flooring in the living/dining room needed to be the same and the carpet on the stairs and upstairs landing needed to be replaced to match. So, a year later we started that project and we were fortunate to work with Tammy and Sean. Tammy got everything ordered and Sean (so personable) implemented everything to again-PERFECTION! The one thing that stands out with this place are the workers. Every single person we dealt with was great. From the kitchen remodel-Jeff P, Dove, Will, Chris G, Tommy etc, to the family room- Chris H, Dove, Tommy, Will, Chris G and then to our Living/Dining/Stairs-Sean, and Tammy they worked hard to please us. John, the owner, got us started on each project, which was a nice touch. I hope I didn't forget anyone! So, if you are thinking of remodeling, OHI should be on your list of consideration. You won't be disappointed. Thank you.