As a contractor, I've built and installed several brands of cabinets in this class. These cabinets…read moreoffer the best bang for your buck and are above average in quality. The bad reviews can be misleading--they come unassembled and are built on-site, so poor assembly can make even high-quality cabinets seem cheap. I've built dozens of kitchens using various brands and found that most cabinets from China are similar in quality, though their assembly instructions are often terrible. Personally, I've found J&K cabinets to be better overall than their competitors, and they remain my go-to choice. For example, a customer of mine spent $8,500 on cabinets from Lowe's (on sale), while I purchased the same cabinets from J&K for $2,300.

Cabinet quality is average to poor. But customer service is horrible. I came into their showroom to…read moreask a question about the hinges but Eddy was rude and unhelpful, making clear he was not interested in helping me. DO NOT allow your builder to use J&K product.

Unfortunately, "0" stars is not an option…read more.. Came here, per the recommendation of our contractor, because of their selection available. Called the day prior to understand their process and if an appointment is needed, which was confirmed is not. We went to specifically select tile, but was open to view counter material in stock and if we liked something else from what we already picked somewhere else. Walking in, the woman at the front desk "greeting" you, doesn't look up or at you when speaking, rambles off where to find which kind of tile, while continue working on whatever engaged her more than potential customers. We came prepared with cabinet samples and ideas and started browsing around for nearly 15 minutes. Not once, did anyone come by to ask if we need help finding anything or if we have questions. I went to the front desk to inquire about a tile I liked on their website to see if they have it in-store to view. Again, the front desk representative, continued working on whatever was more important, without looking at me, and "explained" where I could find it. When I repeated the location back to her, she spoke over her shoulder without making eye contact, and said "It's somewhere between the 3rd and 4th rack; just look, you'll see it." We decided in that moment, that we'd prefer to NOT buy tile here. To the Management - the people you employ, represent you and your company. Either, training is lacking, or your employees do not value your customers in the same way you do. To the Front Desk employee - when you have a job, that is customer-facing, you need to be engaging and actually look them in the eye when speaking to them. If you do not feel comfortable doing so, you are in the wrong position, and need to apply for something that's at a desk, where you only interact with a computer.

Been here a couple of times to pick up tile and materials for work. Very convenient location in Elk…read moreGrove Village just off of 83 on Pratt. The girls in will call were very friendly and helpful. I used the bathroom and it is extremely clean, smelled good, and is beautifully tiled. The guys in the warehouse were friendly and picked my order very fast. They also have quality products. We use Daltile products on a lot of our jobs and they are quality tiles and they also have a huge selection. DalTile has you covered for all you tile needs from tile, mortar, grout, and even tools.

We were having a hard time finding what we needed. I called and got a lovely woman on the phone who…read morehelped me that day! I just received the shipment and it's perfect! Way to give superior customer service! Thank you.

They have hard to find product, esp. faucets and their shipping is super quick, the online and…read morephone customer service was off the charts good. I've become used to crappy cust service these days, but this, in the USA, Company was great. I was able to actually speak to a human over the phone and he was beyond helpful with information on my Brizo faucet, shipping and a return. Highly recommend. Trustworthy.

Desiring to update our kitchen with new quartz countertops, we found this source through Yelp. The…read morecrew that came out to do the work was punctual, pleasant and professional. They completed the job in approximately 5 1/2 hours including cleanup. Their craftsmanship was superb, and yes, we are very pleased with our new countertops. Not so our communication with Artistic's sales rep. She was outwardly friendly and polite, but it typically took her several days to respond to messages. Her confusion about some of our questions made us wonder whether she understood much about fabrication and installation. Also, we found her guidance to be misleading. She convinced us to replace our old overmount porcelain sink with a new stainless steel undermount sink. Which might have been okay, except my Missus made a point of saying that she wanted enough space between the sink and backsplash to accommodate two accessory trays. Not only did we end up with a smaller sink but also less counter space than before! In retrospect, a rectangular sink (though more costly) would have been a better choice than what was installed. Since we were past the point of no return, we asked if they would at least move the soap dispenser to provide more usable space. To make a long story short, nearly 4 months following our initial visit to their showroom, a worker finally came out to make the adjustment. He assured us he would return the next week to complete the job by filling in the original hole with a like material. We never heard from him again and there has been no response to our text messages.

I'd NEVER recommend this company. There were so many other companies in this location that we…read morecould have gone to... but fate or misfortune brought us here. We contracted to have Uba Tuba installed throughout our kitchen. They finally installed the countertops at the end of '23. As the installers were finishing up, a guy showed up to inspect their work. We engaged in conversation while the crew of (2) finished the work. I specifically asked him about the durability and care of the stone, to which he confidently replied that it was practically indestructible - no need for cutting board or trivet, you could probably hammer on it and its not going to harm it. .. Anyways, we spoke for a while. Seemed to be a nice guy, even stated if anything happens he'll come out right away... Well, just as soon as they left, we noticed a substantial mark on one of the counter segments. I looked like a grinder scrape, probably 6-8" long. It was initially hard to notice because they appear to use an oil-based solution to glam it up upon completion. We immediately contacted the guy who came at the end and he said he'd notify the installer to return to repair the damage. One of them returned within an hour and did what looked like an attempt to polish it out. After working on it for like an hour, apparently, he thought it looked finished, so he polished it up again with the oily stuff and told us to wait an hour or two. Unfortunately, after several hours, the area, which originally has these grinding scores, now had an even bigger damage from the attempted polishing, and the section had this hazy glaze about 2" wider than before. We contacted the same man to tell him about the issue and he said not to worry because they'd just come back another day and replace the whole piece, which is about 5'. He told my husband to set it up with Smytha, at the Artistic office. Weeks turned into months, as my husband kept leaving messages requesting a call back. and no one following up. Finally, March 9, 2024, I called the office and spoke directly to Smytha. She told me they'd schedule the replacement but were so busy, but she'd call me back the next week to get it on schedule. After not hearing from them by mid-week, I called again. They scheduled for 3/22/24 but had an issue with some machine and had to reschedule. They finally returned on 3/26/24. So, the foreman guy and one other installer show up. They replace the damaged slab and leave. After they are gone, I take a look at the piece they replaced and notice that the piece on this section is a noticeable difference from what was installed for the rest of the kitchen. The first had a majority of blacks and grey, the new section was black and BROWNS, with very little grey. I suppose out of frustration, we didn't call them. I feel foolish because we had no reason to feel like we shouldn't "bother" them with this. But really, they are the supposed experts. The guy we spoke to claimed like 20 yrs with is company. I'm sure they knew it wasn't a match, but just wanted to get us off their backs. I swear, I also noticed a chip on the edge of the island across from the area being serviced which I do not believe was there before they arrived. But again, I say nothing....Ok, so it's been not even a year. I'm still having trouble accepting that the pieces are a different design because they are such large sections and they are not placed far enough away from each other not to notice, so, yes, I am triggered about it when I think about it, especially anytime guest are over. And, that "durability" that we were assured that the counters had? Well, after only ONE time, I've learned this wasn't true either. I am really disappointed having chose this company.

We were so discouraged, after searching Home Depot, Lowes, Menards and Studio 41, we got lucky and…read morefound Hausrack and we're so glad we did. Not only did we find a beautiful solid wood 72" double bowl vanity with a marble top with brass drawer pulls at Hausrack, we found it in Black! It is absolutely stunning, and the price was fantastic. It cost us much less than every other store we checked. We're recommending Hausrack to all of our family and friends and we'll be back when we do our next renovation. We found what we wanted and also found a friend. Thank you, Baha, for the great service.

From the owner: We are a home improvement store in Elk Grove Village, IL. Visit our showroom and find your…read moreinspiration. Discover new products, design tips & more with our fall lookbook. Our featured products include bathroom vanities, bathtubs, toilets, sinks, mirrors, faucets, accessories and more products for your home.

I was looking for someone to make a custom unit for audio/tv in our living room after inviting 3…read moredifferent companies and asking for a quote with my design they told me that my design is unreal to do I was hopeless and LMC suppose to be last try. During consultation they said that my design is no problem for them and they need 3 weeks to make it! You can image how happy I was. They updated me every week on project status sending pictures of it. On the delivery day the installation went smoothly and tidy and it looks great!

LMC Cabinetry did a fantastic job with the custom cabinets and shelves in or living room. They got…read moreback to me exactly when they said they would and were spot on with their timing. They were very accommodating with our schedules. The final product turned out exactly as we pictured. They were very tidy and cleaned up everything at the end of the job. And to top it off they are very reasonably priced. I would definitely recommend LMC.

I purchased cabinets two months ago. Measurements were conducted by your employee (Christopher…read moreKazior, Elk Grove location). He drew up plans with the correct measurements and we placed our order. Delivery was fine, but upon installing we were short approximately 6 inches. From the end of the last cabinet to the wall is a six inch gap. I contacted Christopher who then sent again the initial set of plans. When I again explained my cabinets were a different size he sent another set of plans and said these were what we ordered. When I told him that's not what we agreed upon, he sent a third set of plans and said my contractor installed them incorrectly. Since email conversation was not solving the problem I came into the store. Christopher was extremely rude and left in the middle of our conversation.

Excellent service I had Marisuz as my designer and my delivery man. He also goes by Mario. He is…read moreexcellent everything was quick and easy. No hassles. Excellent service all around. I would highly recommend them. Wish I met them when I did my kitchen cabinets - cabinets to go was the worst company to work with and quality is awful, took over 8 months to get anything. Which is why for my next house and future renovations I will work with Rock Counter. Thank you for excellent service.

I am long time customer of Rock Counter, Elk Grove Village location. This place used to be better…read morein customer service and price. I recently bought kitchen cabinet and firs of all price was shady as moment I said this price is not realistic they decrease by few $$ and then sells guy did not even pay attention to design and delivered wrong cabinet. I have been keep calling and emailing them and no accountability nor they cares. All and all stay away from this place. price is higher than Menards and worst customer service.

I had a claw foot bathtub to shower conversion in my bathroom. Dec 2025. I could not be happier…read morewith the product & service. It is a Kohler luxstone wall set, terrific quality. The array of Kohler shower heads & grab bars is great. I chose brushed Nickle. The install was a two day job. Very clean workers & cleanup to the house. They were skilled workmen. I interviewed 9 companies & I liked the price & selection of Kohler the best. Their price is competitive with other companies but for better products. I would recommend this company to everyone. It is part of the Kohler family, so great guarantees for products & services.

If you're looking to have your bathroom remodeled we highly recommend Renuity Bath of Chicago in…read moreBensenville IL! My husband and I had a LuxStone by Koehler shower system installed and we absolutely love it! This was the best home improvement we've made in our home and our experience from start to finish with Renuity Bath of Chicago was exceptional and better than we could have ever imagined! To start off with, our salesman, Isi, helped us design and order the shower of our dreams while working with our budget. The installers, Rito and Tony and John are the most exceptional in their field! From demo to install, their quality work is of the highest caliber with great attention to detail--plus they were so nice and friendly and professional and respectful. Their excellent plumber, Scott, is equally amazing and gifted and did an incredible job on installing all of the pipes and plumbing and fixtures in the shower! Our project manager, Shane, is so nice and was with us every step of the way ensuring the job was completed to our satisfaction. And Alisha in the office was wonderful with setting up install times and reminders and sending us information on how to best take care of the shower and keeping it clean going forward. We had the LuxStone by Koehler Calacatta Crema walls installed, with a regular shower and handheld shower attachment, a rain shower, and 3 body sprays, plus grab bars and shelving installed and love every single feature! The shower door is beautiful too and designed to protect from leaking. We also love the lifetime warranty we received! We couldn't be happier with this purchase and home improvement and Renuity Bath of Chicago in Bensenville IL! They are truly the best contractors we've ever worked with and we highly recommend them to everyone! Thank you so very much for everything!!

I spoke to to 2 "phone message takers" 3 weeks ago with no call back from anyone. Thanks for the…read moresneak peek to coming attractions and saving me time and $! Find a better company that takes pride in customer service as well as design and execution!

We started with OHI during covid. Read someone's comment about OHI on a post on social media. Since…read moreI never heard of them and we wanted our kitchen gutted we reached out to them. We liked what we heard and the vision they gave. Jeff P was our project manager and Dove was our decorator. We love our kitchen and they were great to work with. In fact, we loved the kitchen so much that we hired them to gut our family room and redo that the following year. PERFECTION! Chris Hilgers was our Project Manager (great guy) and Dove was back with us on this project. So, now that those 2 rooms were new and amazing, the flooring in the living/dining room needed to be the same and the carpet on the stairs and upstairs landing needed to be replaced to match. So, a year later we started that project and we were fortunate to work with Tammy and Sean. Tammy got everything ordered and Sean (so personable) implemented everything to again-PERFECTION! The one thing that stands out with this place are the workers. Every single person we dealt with was great. From the kitchen remodel-Jeff P, Dove, Will, Chris G, Tommy etc, to the family room- Chris H, Dove, Tommy, Will, Chris G and then to our Living/Dining/Stairs-Sean, and Tammy they worked hard to please us. John, the owner, got us started on each project, which was a nice touch. I hope I didn't forget anyone! So, if you are thinking of remodeling, OHI should be on your list of consideration. You won't be disappointed. Thank you.