Hadn't been here since around the time I moved to Colorado back in the late 2000s. I remember it being kind of flavorless back then but I had been in a cheesesteak mood lately so I found myself returning.
First off, the place is kind of odd. It looks like a smaller kind of hole in the wall but for whatever reason the charm isn't there. I'm not sure why but the vibes were off the second I walked in.
The service at the counter was taking awhile but I noticed that they had a self service station where you place your order through a computer. I opted for that. It was a good option for when the line was long and gives the option to easily customize.
I ordered two pepper cheesesteaks one regular and one large. I added something called Delphia sauce to mine (the large). I also ordered one kid's cheesesteak. I added a large fry to order because...why not?
After ordering I realized that I didn't know what came on the kid's cheesesteak and if it came with onions. Couldn't find mention of what came on it so I asked the counter folks. They said "you didn't order a kid's cheesesteak"...
What?
I checked my receipt and I did. I showed them the receipt and they said, "oh okay I guess we never got your order. We can throw onions on the kid cheesesteak for you"
Alright, sounds good. I waited a good long while after that maybe 15 minutes or more. They were somewhat busy so I guess it made sense.
I get my food and I check the bag quickly (I'm a dad so...I check all my orders now). I see two wrapped sandwiches, a bag of fries, and small box which I assumed was my large fry. Right away I notice that compared to other places I get cheesesteaks, these puppies looked small. I assumed I had gotten the regular and kids.
I walked up to the counter and said I was missing a sandwich. They came over and looked in the bag and said "no, you have the large and regular and the kids in the box". Okay...that is one small cheesesteak to fit in a box that size.
I opened the box while I was there and the kids cheesesteak was served on WHITE SLICED SANDWICH BREAD. This was not mentioned anywhere on the menu. Also, it looked to be about an ice cream scoop worth of meat in the middle of the bread. Hey, the onions are there though.
Listen, I know I may be preaching to the choir on Yelp here but...food it's important to my family and I. My daughter is 8 and well within the ages to benefit from a kid's menu but she is not dumb. She knows what a cheesesteak should be. In fact, she wanted cheesesteaks this night. Just because she is a kid doesn't mean she wants that. She wants a normal cheesesteak on a hoagie roll. Why do white bread?
Anyway, I didn't complain to the employees or demand a swap out. I guess this order was on me, so I just ordered my daughter a new sandwich, a regular size, and waited another 10 minutes.
The food was mid and bland still. Won't be returning. read more