Update! Something different has happened. I think they got some new staff, maybe a new floor manager? Perhaps, but it's also possible that the store is just more put together during the weekdays. Usually the place is a complete mess, but there was a surprising new more organized look. There were also more employees around, which didn't make sense, I feel like there should be more employees during the busy times, like the weekend perhaps. Still true that it always takes a long time to do pricing and stuff like that as their little handheld devices seem to only work properly half the time. I've been here on several occasions, and now writing this review, I'm kind of glad I have it another chance. Anyway, I've only ever seen like 2 employees in the dressing room, which seems like quite the set up for burglary, but it's not my store. If anything I'd recommend the order online and pick it up, but lately they've been offering free shipping to the home address. On this occasion I returned something that didn't fit properly that I bought online, simple and quick! The guy really knew what he was doing. On my way out I got some jewelry I liked, there was one worker at the register, she was having a struggle with a customer, which wasn't her fault, but it was not being handled well. I waited over 10, pushing 15 minutes. I think that was ridiculous. Anyway, still questioning if I want to go back anytime soon. But improvements have been made. read more

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Love the customer service got greeted as soon as we came inside. Restroom are super clean and smell like perfume. The store is clean as well easy to look through and organized and have a lot in stock in each selection. There clearance is amazing as well. Definitely will be bringing my family back as well. Shout out to the cashier for wishing us happy holidays. read more

Good selection and fast check out. They had a sale on girls jeans with a lot of options

old navy is literally the most spectacular place I've ever ever been. The customer service there makes me excited to be alive. the best casher Tyler was the kindest sweetest person and honestly he needs a raise. the selection of clothes are so nice. and the value is actually really good. They have a great price. read more

Old Navy - Women's Clothing Near Me - Sandy, Utah

I'm decidedly un-prosey today, so below I will list some observations about this Old Navy. Ready? Begin. - Lately it seems like the clearance racks are not so crazy as they had once been. On occasion the ladies side gets a littly unruly, but for the fellas it's not so bad. - Lately it seems like the clearance racks are kinda sucky. Not so much on the ladies side, but definitely on the fellas side. - Great for staples like tees, v's, long sleeves, and hoodies. - Dunno what the deal is with the middle of the store. I like the man stuff on one side, woman stuff on the other, kids in the back... but the middle of the store seems like no man's land with PJs or graphic tees or scarves or whatever they didn't have room for somewhere else. They're all just fine, but don't follow a logical layout. - Weird parking situation with a corner store like this. Park RIGHT in front, or across the street, or just by Target and walk down. It's fine, but just weird. - If you don't find what you want here, you have South Towne mall right there for all your shopping fun. read more

Old Navy - Women's Clothing Near Me - Sandy, Utah

Poor signage and organization. All sale items were mixed with regular priced items. Staff was rude and unhelpful.

It's easy to start comparing Old Navy to some of the other 'discount' clothing retailers, but in many respects, they stand out on their own and I would say the term 'affordable' would actually be more appropriate, combined with their own more unique brands of many items you don't get at those other places. Really I see Old Navy as trying to set itself apart and sit somewhere between the discount/clearance stores and the more expensive and fashionable mall stores - and since I'm a guy you know I really know what I'm talking about here! :P Well since I fear that has convinced no one, what I will say is this is a good store for your everyday clothing items, things like T-Shirts, Jeans, Hoodies etc. They have some pretty good stuff at fairly reasonable prices. Sure there are places you can get similar things cheaper, but I've found Old Navy products to be pretty hard wearing and durable which makes the slightly higher price worth it, plus if you do peruse the clearance items sometimes you might just get lucky and find a real deal. I've always found the service good at Old Navy, and have always liked how they brand themselves as an American store (despite the fact everyone knows most the stuff is not made in the USA, but I'll not begin a rant on that subject here since I can say that about pretty much every clothing store). I do have to say, I do like to get myself one of the American Flag t-shirts they bring out annually. I don't know how long they've done that for, but what I can say is when I've got one it's lasted a good long time, and you can look really patriotic into the bargain. You can't really complain at that can you? read more

They had a tidy and organized store throughout! I was specifically there to buy high rise jeans, and I quickly found an entire section of high rise skinny jeans. I bought some and they are super good quality, sturdy fabrics, nice color, perfect fit. read more

I use to shop here all the time when I had more patients to go through the clothes. A lot of the clothing is unorganized. I prefer to shop online. This trip I was returning some pants I had purchased online. The store did not care the ones I had purchased, so I was on the hunt for some new ones. the selection of sizes was limited. I definitely prefer ordering online and returning at the store to save the hassle of digging and hunting through clothes here. read more

This was the messiest old navy I have ever been to. Nothing was folded or organized it was difficult to find any of the same thing in different sizes. The customer service wasn't great either. It almost seems as if no one has a personality - or they just hate their job. I never seen one of them smile once or even a thank you when I finished checking out. The only reason it has a two stars is for the two clearance items I managed to find shuffling through the mess. Hopefully they can get it together and take pride in their store. read more

Another not great old navy experience. They are returning each item one by one and I've been standing for much too long already today. Why can't every store do returns like target! Officially never again! (Unless I need to buy the 18-24 month sized pants...someone tell me PLEASE who else sells 18-24 month size :) it's been 15 minutes again... read more

I come here sometimes for the childrens clothes. I don't recommend the adult clothes unless you are short. If I buy anything for myself from ON, I have to order the "tall" size online, and even those barely make the cut length-wize. (I'm 5'9''--not freakishly tall.). But today I went to Target next door & picked up shorts and a tank for my daughter and spent $18. Came to ON immediately after and got an even cuter pair of shorts and an even cuter tank for $13. This location is nice. Not too crowded typically. read more

I like being able to find a $6 tshirt as much as the next guy but I'd rather spend $12 if it means the shirt will actually last. I've bought a lot of clothing items from Old Navy over the years and it definitely seems like the clothes wear out long before their time. So, sure, it's cheap but this is another instance of you get what you pay for. read more

Their carts are straight up dangerous for children, which is the only reason you would need a cart in old navy. My daughter simply leaned forward and the clip popped right open and she nearly fell out head first. I was 3 steps away and had to dive over to catch her. They're also insanely rickety and feel like they could collapse at any second. And it seems they have a total of 4 of these garbage carts? Seriously, I've seen better carts being pushed around by homeless people. The store itself is also kind of run-down and is also very messy on a regular basis, even right up front where you get your first impression of the store. I doubt Gap, Inc is really hurting for cash badly enough to keep a store like this in such a bad way. I'd say they're in need of some new management, to say the least. read more

It wasn't even a very busy day (at least when I was there), but this store is/was a mess. Nothing in the right place, clothes on the dirty floor, and a staff that seemed a bit frazzled. Maybe i just missed the sale of the century, but I have seen stores look better after Black Friday openings... read more

Overall, a frustrating shopping experience. This store is such a mess! I went at 10:00am and they were stocking product and had so many boxes and rolling shelves everywhere I couldn't maneuver my shopping cart around. Prices on clothes were marked unclearly (racks or tables with clothes on them that rang up as full price instead of the sale price which was listed on the sign of the table or rack they were located). I ended up not buying half of what I put in my cart because it rang up as more expensive than I had anticipated. I had difficulty finding a specific size Jean for my daughter and despite my 2 year old crying during the 10 mins I searched, not one employee asked if I needed any help. And the store was not busy at all. Im a frequent Old Navy shopper. Very un-impressed with this location. read more

DO NOT GET A CARD FROM THEM HERE IS WHY. This company is appalling. I got one of their store cards in January and I made a purchase of $33.31 then in February I get a bill for the $33.31. Since my parents have Alzheimer's disease and I am the only one of my siblings who lives close so I have to handle their finances and their care needless to say I was a few days late on my bill to Old Navy bill but I did pay it in full. The next thing I know I get another bill telling me that I have been given a late fee of $35.00 + $1.06 dollar interest fee. Then they sent me another bill that slammed anther fee for not paying the fee. So long story short after paying my original purchase I end up with fees on top of fees for up to $70.00+. When I tried to call customer service to get help I was disconnected 3 times and I was set to the wrong department 2 times. Finally I get on the phone by the 6th call and I am told that for a brand new card customer there is nothing they can do for me I even talk to a supervisor and neither the representative or the supervisor were helpful or sympathetic. This is the kind of service you can expect from Old Navy. read more