Katya at Men's Wearhouse truly set the bar sky high for customer service. From the moment we met…read moreher, she brought the warmest energy and made what could have been an overwhelming tuxedo rental process feel smooth, clear, and honestly enjoyable. She went completely above and beyond walking us through every detail of the tuxedo game for my parents' 50th wedding anniversary. Not only was she incredibly knowledgeable, but she balanced being personable and professional in a way that made us feel like we were doing business with family, even though it was our very first time meeting her. Katya, you genuinely took our breath away with your kindness and the level of care you put into helping us. The entire drive home, all we could talk about was what a genuinely good human you are. That kind of service sticks with people. Please never change. Keep spreading your sunshine because it truly makes a difference.

I attempted to return an item that was sold to me without a tag at the time of purchase. Despite…read morethe item being in its original, unworn, and unwashed condition, the store manager refused the return under "sole discretion," claiming the item was worn simply because the tag was missing. When I reached out to customer relations, I was told that corporations cannot overrule a store manager's discretion regarding "worn" returns, and that without a tag, it is automatically considered worn. This creates an impossible situation for the customer: I am being penalized for the store's initial failure to provide a tag on a brand-new item. As a business owner myself, I value the "90-day satisfaction guarantee" that Men's Wearhouse markets so heavily. However, this experience suggests that the guarantee is subject to arbitrary store-level decisions that contradict the actual condition of the merchandise.. Avoid this store.

The staff was incredibly helpful and made the whole process easy and enjoyable without ever feeling…read morepushy. They have a really nice selection of western clothing, and everything felt thoughtfully chosen and good quality. On top of that, the prices are very reasonable for what you're getting. They have classics and a lot of variety. I can truly say they care about their customers and take pride in their shop.

Went there for the first time today, my older son wanted a felt Tejana hat for his birthday. Bro…read moredidn't have the size my son needed, so we ultimately purchased him a nice pair of boots. I cannot say enough about this store!! They have a very good selection of western wear; boots, hats, shirts, jeans, belts. He's got it all. And the pricing - is INCREDIBLY reasonable. Super fair pricing, for quality clothing, boots, hats. The owner/manager is very friendly, we ended up talking and laughing for quite some time. Great customer service, like next-level friendly and helpful. The pricing is VERY fair and reasonable. So much so, that later this week, I'm going back to buy a hat and some more clothing. I even finally scored another proper gabán (aka "poncho") for hunting season. This store is the real deal & the guys who work there make it even better. Hit these guys up for great prices on quality gear.

This is the Norstrom rack located in Pacific Common , just across from Target …read more It is nice to have the Norstrom rack so that we don't have to drive far to go to the San Jose store . This location has a lot of merchandise, organized and friendly staffs . They have 2-3 cashiers but the line moved slow because of many customers and the popularity . Now it is closer to Mother's Day and they have some pretty cotton tote bags for $15 and some perfume for $35 . A section with many Kate spade purses are on sale for 75 % off . I like to come early on the weekday morning so that I don't have to wait for a fitting room . All the merchandises are restore nicely in the morning. Enjoy my shopping at this Norstrom rack. It is very convenient for me to pick up my on line item here and do not need to drive to Palo Alto or west San Jose.

It's been awhile since I have been to this location. I found a pair of shoes, dress, and bra. All…read moreon clearance. Not bad of a deal. Store is clean. It wasn't too crowded this evening. Value is good and service is fine.

Thanks to marisol for the great service helped me get in and out. Good selection of clothes.read more

Marisol is super helpful and super sweet! She was patient and helped my buddy put a cool little…read moreoutfit together and even threw in a free white tee bc he made a decent size purchase. They have really cool pieces. A lot of ppl sleep on this place but it's always a good choice if you don't feel like dealing with the time spent going to the mall.

Review #961 Posted on 10.30.25…read more I've came here recently a lot, as it's got fair pricing for clothes, and being it's at NewPark Mall, it's never busy or packed. Most recently I stopped by on Monday & Tuesday of this week. The kids & men's stuff is downstairs, then women's stuff upstairs. They've got fair deals on shirts, sweats, hoodies, pants, underwear, and other stuff too. H&M's quality of their materials I like as well. As long as their pricing stays fair, I'll keep coming by.

the tall girl with curly hair will follow you around and act like she's " busy " lol, was trying to…read moreshop around the store and swore she followed me and acted like she was putting clothes away. It was uncomfortable AF, definitely takes her job to serious lmao.

Located in random office park, looks very small when enter but bigger warehouse space in back…read morethat's crammed with stuff. Place is definitely not wheelchair accessible, very narrow aisles. Known to sell Costco returns (saw some shampoo that's been partially used). They carry clothing new with tags(mostly women?), lights, kitchen stuff, household things, faucets, squishmallows, pillows, suitcase, air fryers. Prices overall is lower than retail (sign said 20% off for clothing) but definitely not like 50% off. I didn't find anything I wanted but will keep in mind next time need to do some white elephant shopping. Pretty chilly inside so dress warm if it's cold out. Lots of security cameras everywhere.

This is such a hidden gem in the bay!…read more This place is small and stacked with discounted stuff everywhere! You'll need some patience to rummage through the stuff to find deals. The people working here are all super friendly and helpful. There's all sorts of stuff here and the selection depends. It varies! I'm not 100% sure but lots of their stuff appears to be from Costco?? Maybe Costco returns?? 20% off their clothing items are made it a deal for me and I was able to snag two jackets at discounted price. They have their own small parking lot.

I did a bunch of shopping for Christmas and well the deals were on fire all over the place…read moreincluding Old Navy. I saw some really cute Disney sleep shorts and for only $5 I couldn't say no but I didn't have enough for their default free shipping so I hoped that an Old Navy nearby would have it so I could just pick up. Thank goodness Old Navy at Pacific Commons had it. L O C A T I O N Old Navy is located west of 880. In the area right next to the freeway. It's near Sephora and Coldstone. There is a lot of parking in this shopping area so it's not hard to find parking. They also have designated 5-10 minute pick up only spots which I utilized when I came in. I N S I D E It does smell funky in here. Not sure what it is but it's funky. I walked in and went directly to the line for the registers as I didn't know how else to pick up an order. It said there's a designated spot. I saw a sign but not really a place to line up. S E R V I C E I did wait a bit in line as there wasn't many folks shopping the day I stopped by. It was a weekday. When I finally got to a register, I pulled up the order bar code from the email I received and they found my order and I went out right away. I did have to come back to return my order and again, I went on a weekday and although 3 registers were open, they were all busy with complicated transactions or returns. After I finally get up there to do my return, I didn't have a bar code but they were able to find my order on my account and easily did my return. That part didn't take too long. O V E R A L L Old Navy is a place I used to shop a lot as a teenager due to the deals. I find myself not gravitating to it as often as other stores but when I see a deal and cute items, I will shop here. It was easy to order online and do a store pick up. Unfortuantely wait times can vary and can cause an easy 5 minute stop to become 15-20 minutes. Again not too bad but wish it could be faster. I will definitely utilize this store in the future due to the proximity and the easy parking, but unlikely to often shop here.

Visited this store yesterday and came out as an extremely happy customer only because of the…read morecustomer service at the checkout counter. Lola did everything to resolve all queries . She was extremely polite and patient. She also put in extra effort to call up another store . She also looked into the stock in the current store and found another trouser with the same size , but a different color. Not only this, she maintained her composure while she was training a new customer associate. Kudos and best wishes to this young lady !

One of my Favorite places to shop. There are Items that are almost 90% Off of regular prices. Go…read moretry it!

If you're looking for literally anything on a budget, this place has it! From head to toe, bedroom…read moreto office/school supplies, collectors items, theyve got it all. They have good sales like the 4/$10 scrubs often but you cant combine it with their instore entire purchase discount. Thinga do go fast and they rotate inventory often so if you see something, get it then or it will be gone at that price forever! Its a warehouse so its pretty big, enployees dont walk around alot but you can easily find them at the front registers if you ever need help.

I would highly recommend! It was a wonderful experience and Aradhana was very patient and kind. I…read morewas truly grateful for her service and was able to purchase a few outfits.

I highly recommend! I needed a super last minute wedding guest lehenga. I contacted Aradhana on a…read moreTuesday that I was flying in Thursday from out of town and needed a lehenga for a wedding on Saturday. She scheduled me for Thursday afternoon just in case the outfit needed tailoring, and I was able to find a beautiful lehenga that fit me and was in my budget in ~30min. She has an extensive collection of outfits of different styles, colours, and extremely inclusive sizing. She didn't try to upsell me at all when I told her I'd prefer the least expensive tier of lehengas she had and showed me only outfits within my budget. She let me try on multiple outfits, showed me exactly how to pin the scarf and sent me home with the necessary pins. If anyone needs a lehenga either with time to spare or last minute, I highly recomend Aradhana!

Two stars: one for the cute stuff and the fact that I know how to get here…read more This location seems to be getting worse and worse though every time I come here and is slowly becoming my least favorite location. I don't know why I still come here. Last time I bought something, went to self checkout, and found out the security alarm was still on when I got home, even after I thought someone removed everything. This wasn't the first time it happened at this location. To avoid coming here again, that time I went to a different location to have the alarm taken off and had no issue. I really don't see the point of self checkout at this location as others said. It provides no benefit here and is not that much faster, as you still have to go to another counter to get alarms, security tags and whatever the hell else removed. Plus they want proof of receipt/checking your items here. Today, I figured I'll give it another chance, but when I tried to pay with the cashier to try and avoid any mishaps, the lady says they don't have any bags. I was thinking like what the hell? You're a store, how can you not have bags? I told her I didn't want the item any longer and walked out. This was the last and final straw. Too bad, I'll have to stick with other locations. This location doesn't seem to care about helping customers or doing their job properly.

0 stars: Rude & disrespectful employees…read more I had a really disappointing experience here due to poor customer service. The employees lacked basic manners--no "excuse me," no acknowledgment, nothing. In the women's shoe section, one employee was aggressively sorting shoes, making the environment feel uncomfortable. What really bothered me was another employee who, instead of politely asking to pass, forcefully pushed my cart against me while I was standing in the aisle still all the way towards the end of the aisle. There was this couple who witnessed what happened. It felt intentional and very disrespectful. She was very aggressive and rude towards me for no reason. Overall, the staff came across as rude and unprofessional. I would not recommend coming here based on this experience.