Honestly was thinking the vehicle was looking for had already been sold - so when Gus sent me a…read moretxtmsg to come down & look at it I was thinking what -that little truck hasn't already been sold and gone. Told Gus was driving from Cheyenne WY down to COSPGS Nissan to work out a deal but if it didn't then I'd swing by - well COSPGS Nissan, no blame on Sales Rep Ramona she was cool - but the dealership promised to have the trade for my vehicle reading the next morning - of course - it wasn't, so I headed to Denver to see Gus and his little truck. What a couple of characters Gus the Owner and Luis the mechanic - we chatted for a few minutes - checked out the 4WD and the engine and heck yeah - let's write it up. Since I was in Cheyenne WY, they charged a bit extra to come up that night and bring it up on a trailer. We had a good time and went out to eat after we made the deal - unloaded the truck off the trailer and wrote the check. The old truck I bought has had no surprises - runs like Gus indicated it would and am totally satisfied with the vehicle and their way of doing business is like the old days when could trust folks & their word!

After stumbling upon an advertisement for a red Saab 9000 Aero, I immediately inquired and within…read moreno time Gus (Owner) got back to me and expressed all details about the car. As an out of state buyer, I was concerned about purchasing a car sight unseen. I was provided with photos and a walk around video that truly showed the condition of the car. Communication with Gus was timely and professional and the buying experience was the easiest I've been through. Transport was set-up and all I had to do was wait and pick it up at delivery in my home state . The description of the car and it's condition were accurate and detailed and I would not hesitate to get another car from here. Gus and Pr1me Auto are enthusiasts and care about their cars. I would 10/10 recommend.

It's been a month since we purchased an SUV from this location and we absolutely love our purchase…read more From scheduling our appointment, to a very short and brief period of paperwork, we walked off the lot with our new baby on four wheels! We have already traveled near and far with our new vehicle and got a follow up call from Mason, our customer service rep. Nick, and his team polished our car and also made our interaction quick and easy. We did have to drive another location to complete paperwork, however, the distance was only 4 mins away.

I bought two vehicles from this dealership in 2020 everything was great! Except for the cars. They…read moreoffer a two month 2,000 mile warranty which is great! And you would think for a dealership with a service dept on site they would diagnose and correct all of the problems before they sell the vehicles, but they don't. They either patch them up and hope you don't notice for two months or I have the worst luck in the world. The vehicle I bought myself ended up being in the shop for at least a month after I discovered it's issue. Thank God I found it a week before my warranty was up or I would have been on the hook for the $5,000 it cost to fix the problem. But it didn't come without a fight. It took the dealership two attempts to fix the vehicle. The first time they fixed the wrong thing, and when I told them I was still having the same issue they told me they weren't going to fix it. We eventually got on the same page and they took my vehicle for another two weeks and finally repaired it. For that I'm grateful. But now the vehicle I bought my grandmother had the check engine light come on. Mechanic comes out to give it a tune up and finds the spark plugs are covered in oil. Boom! It needs a new valve seals. My mechanic says "it looks like it's been this way for quite some time". I bought the car less than a year ago. Unfortunately the warranty has expired on this vehicle. So I'm on the hook for this one. I'm not saying don't buy a vehicle from this dealership. But I am telling you to take your car to a mechanic as soon as you drive it off of the lot to find any issues before your warranty expires. Because from my experience it doesn't seem to me like their service department has their customers best interests at heart.

Working with Macy at H M Brown was the best car-buying experience I've ever had…read more I found a few cars I liked on the site, and Macy brought them all to my house for test drives. I handled the financing from home too--filled out a quick form online and heard back within hours with a rate lower than anything I'd found shopping around myself. Once we found the car I wanted (a 2024 Mazda in perfect condition), wrapping everything up was incredibly easy. No hidden fees like you get at other dealers. The only time I had to visit their location was to pick up my car and sign a couple papers. This was my first time buying from H M Brown, but now I'm a customer for life.

Extremely disappointing experience with HM Brown Automotive…read more I was purchasing a vehicle through another dealership that had confirmed the vehicle was available in HM Brown's inventory. HM Brown was aware that the other dealership had a buyer for the vehicle and was proceeding with the sale. The next day, when the dealership contacted HM Brown to arrange transportation, they were told that HM Brown had sold the vehicle to someone else. To be clear, this wasn't simply a situation where a vehicle happened to sell before we could buy it. HM Brown knew there was an active transaction involving the vehicle and another dealership, yet chose to sell it out from under that transaction. I understand that dealerships want to sell vehicles, but I also expect businesses to operate with integrity and honor their commitments. This experience made it very clear that I could not trust HM Brown Automotive to do so. I would not recommend this dealership, and based on this experience, I would be very hesitant to do business with them in the future.

These are untrustworthy people.} I paid the asking price for a car plus a $400 "dealer fee" and…read morereceived a firm promise from AJ that it would be detailed before pickup four days later.} When I arrived to pick up the car, it had not even been washed. Omar, the owner, was dealing with two other customers, and another customer was waiting for Adian for paperwork, so I said I'd be back. I suspect Carmart is perpetually understaffed.} When I returned and pointed out the dirty windows, filthy climate controls, fingerprints on the woodwork, roughness in the paint, and more, Omar offered to wipe the controls. When I declined and again requested the promised detail, he began cursing, insisting the car did not need detailing even though his brother AJ had promised it.} Omar's next move was to start calling the police before even asking me to leave.} Listening to him, I knew the obscene speech was well practiced and that he had treated many like this before. Look carefully at the dates on the reviews. These are bad folks.

They want over $21,000 for a Lexus that has nearly 80k miles AND frame damage/salvage title. Nope.read more

After going to several dealerships and being jerked around time and time again I finally went to…read moreAuto Trek. Thank you Juan for making the process easy, fast and hassle free. I was seen right away without having to wait to be served. I love the preowned car I purchased! Gave me a great deal for well below my budget. Finance manger gave me a great deal on a warranty that gives me peace of mind in my decision. 100/100 would recommend these guys to my friends and loved ones.

I bought my suv in November of 2024 and was never checked out as when I went back to work in…read moreJanuary and drive everyday there was everything wrong with it and had to spend $4,500 out pocket to get it running and offered money back or turn the car in I had to pay for Diagnostics Remove replace Valuable vale timing chain Remove spark plugs 3-Part Air Inductions service Intake boot and PCV valve hose Remove Replace valve cover gasket and replace timing chain. The Timing chain was shaving metals into oil pan and high Milie oil change. I have called about my tire sensor and there answer is put air in the tire and still light is still on and my back brakes need replaced and no answer when I called. I will never ever buy from auto trex in my lifetime horrible serivce and customer services. Juan Brito was my sales rep and never try to help get money back or ask what happened to my car 3/328-3350 this very sad auto trex has poor quality cars and poor customer service. NEVER BUY FROM auto trex

I have never seen a dealership that helps out their customers as much as this dealership. There is…read moreno run arounds or surprises. Everything is up front and super honest. Any questions or concerns they are happy to answer. They are on top of everything and are super fast. Great amazing people.

Ali was extremely helpful and this place has great customer service. Everything was a smooth…read moreprocess I left with a better car than I was initially looking for. All the cars are in really good condition I would definitely recommend this place to anyone looking for used cars

Absolutely love these guys! They made sure we were walked through the whole car buying process &…read morewere honest, reliable, super responsive, professional and absolutely great guys in general. Looked at the car a few days ago that my partner was interested in, had a GREAT sticker price for a 2009 car with only 80k miles on it! These guys also pay out of pocket every month to ensure ALL of their vehicles have the FULL car fax! So you don't even pay anything when looking up the VIN online! They are VERY truthful car sellers & have been in business for years, definitely can see why they are so successful.... Honest guys who keep YOUR best interest in mind with the cars they put their money into with the ones on their lots. Awesome guys who drove the car to the mechanics for us upon our request to ensure their was nothing under the hood to be concerned about after purchase. They even got our battery replaced so it was brand new & they offer a FREE emissions test as long as you take it in within 5 business days.

Brad made the deal a pleasure. Nice car good price. I'm very happy.read more

Eric C. The car's…read moresalesman was great . He worked with me in my situation. Was a lifesaver really needed a working vehicle sooner than later. Had the Vehicle a month so far so good.

They sell lemons here I grantee your car will break down or have problems within the year . Oh and…read morewarranty hopefully you check how many miles cause they will sell you a car that's over the miles of covering anything .