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    DriveTime

    2.1 (66 reviews)
    Closed 11:00 am - 8:00 pm
    Updated 1 month ago

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    Reviews With Photos

    My new Kia Sorento, thanks DriveTime!!
    Alexis L.

    Had the best experience here ! DriveTime made its very easy process to buy a car I was so shocked ! & for $600 down you can't beat that !! Amazing rates & they are willing to work within your budget! Would definitely recommend anyone looking to buy or trade in their car to look here!!

    My new keys!

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    8 months ago

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    6 months ago

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    9 months ago

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    6 months ago

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    8 months ago

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    11 months ago

    Amazing work, Danny explained everything perfect and answered all my questions. Thank you so much!

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    2 years ago

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    Mario S.

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    1 year ago

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    5 years ago

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    4 years ago

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    2 years ago

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    Mario S.

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    7 years ago

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    2 years ago

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    Mario S.

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    3 years ago

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    Mario S.

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    7 years ago

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    7 years ago

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    Matthew K.

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    3 years ago

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    3 years ago

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    7 years ago

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    5 years ago

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    Mario S.

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    6 years ago

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    5 years ago

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    Mario S.

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    6 years ago

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    8 years ago

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    11 years ago

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    Matthew K.

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    11 years ago

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    Matthew K.

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    10 years ago

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    14 years ago

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    3 years ago

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    Mario S.

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    11 years ago

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    10 years ago

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    6 years ago

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    Mario S.

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    10 years ago

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    11 years ago

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    8 years ago

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    7 years ago

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    Matthew K.

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    9 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - DriveTime

    Review Highlights - DriveTime

    Just a simple Front Wheel Drive Fusion that was just fine for California.

    Mentioned in 2 reviews

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    Emich Automotive - 500% Growth in the past 12 Months

    Emich Automotive

    (38 reviews)

    Southeast

    ABSOLUTELY THE WORST service center i have ever been to. Their so called mechanics if thats what…read moreyou want to call them but I prefer a joke and now refer to them as emich NO KNOWLEDGE kia. They will take parts off your car and put them on other people's cats then tell you that a rock must've knocked the part off. They will lie about your car being fixed, then of course deny any wrong doing when your car is in worse condition after being serviced there. They then removed all the freon from my car anf said my a/c was fixed and when I confronted them and told them I was tired of the lies, they said they were offended (apparently cause the truth HURTS!) and they then told me I could take my car elsewhere to get what they messed up fixed. They tried to lie about it and let me tell you its coming to an end. I will not lay back and not do anything! Im going to be their worst nightmare or one of many. How do you like me now you dumb ignorant, incompetent of a joke who sells cars that they are clueless about and cant even fix there brand of cars!! You guys are a disgrace and a joke!! And guess what joke is on you!!

    Starting on May 30, we purchased a used 2021 Jeep Wrangler 4xe from Emich Kia. My family and I have…read morepurchased around 20 vehicles over the past 25 years, and I would place this experience toward the bottom when ranking that warm & fuzzy feeling you get when purchasing a vehicle. Communication was poor - there have been surprises every step of the way, starting with after we put down the $2,500 deposit when we learned that there was only 1 key fob. I responded with "really?" and I expected them to replace the key fob at their cost. Instead, I get a tersely worded SMS from Ryan the general manager saying "It's a used car and the price is the price we agreed to with the equipment that it has. [Sales rep] never told you that it has 2 keys." I said fair enough and thanked them for being up front about the missing key fob. So then a couple of days later, they FedEx the paperwork with some sort of weekday-only shipping where the packages only move during weekdays. It was nice that they pre-paid for the return FedExing with the same M-F service. So I fill out the paperwork, get some page notarized and mail 2 checks for the remaining balance after the $2,500 deposit. It took about 3 or 4 days after the checks cleared our banks for their finance department to release the vehicle. We were out of town while this happened. I called for the 3rd or so time to check to see when the vehicle would be shipped to us, and I learned a few things, like: 1) the car was shipped earlier that day 2) there's a crack in the front windshield (which Emich Kia said they would pay to replace) and 3) they forgot to put the vehicle charging cable in the car before they hastily shipped it and that they would M-F FedEx it to us. Well then on June 17, we received the car and learned that they did not charge the battery. re-wash the car or fill the gas tank before they shipped it. These are not must-dos, and as the GM would say the price did not include washing, charging or filling the gas tank. Nor does the price we paid cover the missing wheel key. They did do some things right. For example, they originally quoted the cost for shipping from Denver to Houston at $750, but apparently Tom the sales manager got a lower rate of $650, which was the only pleasant surprise. I will say that Duston the sales rep and Tom his sales manager were pleasant to work with despite their lack of attention to detail. The dealership also provided an extensive Carfax report and good details of some pre-sale inspections & repairs they did. So all in all, it feels like the used car team at Emich Kia are disorganized and don't really value the customer experience nearly as much as the 15 or so other dealerships we've purchased vehicles from over the past 3 decades. But it sounds like it's not Tom or Duston's fault that their customers don't get that great feeling when purchasing a pre-owned vehicle from Emich Kia. Rather, it's their management's desire to squeeze every dollar out of every deal is the reason is why customer satisfaction takes a back seat to their bottom line. So again, not a great experience and not as bad as it could have been. That said, I'll make sure to post updates if we find anything else that doesn't meet our expectations, including if they make some attempt to do anything extra not included in the price paid for the vehicle. *these concerns have already been bought to the attention of the dealership, so while the dealership might be "disappointed to hear that my experience was not a positive one," I don't need to reach out and give the dealership another "opportunity to address [my] concerns." I don't need to "reach out to us directly at (303) 757-7751 when [I] have a chance" because I've already done so.

    Automotive Search

    Automotive Search

    (10 reviews)

    Southeast

    "Most stress free car buying experience I have had!"…read more Both by in-laws and my brother in-law have purchased vehicles from Phil and have had fantastic experiences. My wife and I were looking for Suburban to cater to our 3 growing boys and Phil drove us to a lot where we could check some out. We didn't find some that day but Phil took it upon himself to go back to the lot later that week as their were more cars that were being shipped in. Based off the feedback he got from us he was able to select a Suburban that was absolutely perfect for our family at a very fair price. Overall Phil was fantastic and my wife couldn't be more happier ( happy wife-happy life ). I look forward to doing business with Phil again in the near future! Joey Flores

    I came across Automotive Search while looking online for a "new used"full size pickup. They had a…read moreGMC Sierra SLT in their inventory that appeared to meet my requirements so I went to their lot to check it out. The vehicle I went to see did meet my needs and the low mileage and like new condition exceeded my expectations. But the real value in my visit was the experience Automotive Search, and specifically Gretchen Born delivered. Gretchen was friendly, welcoming, knowledgeable and focused on what I wanted not only from a vehicle but from the service they strive to deliver. The transaction was simple, thorough and efficient, and their attention to detail and prep of the vehicle for delivery was very complete. Looked like a brand new car. I highly recommend Gretchen and Automotive Search and will use them in the future.

    DriveTime - usedcardealers - Updated May 2026

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