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    Old Dominion Freight Line

    1.0 (1 review)

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    11 years ago

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    5-Star Movers

    5-Star Movers

    4.0
    (15 reviews)

    Professional and friendly service. Great crew. My move went smoothly and all my possessions…read morearrived safely. A+

    This was a terrible experience. they sent a guy out to do a work through to review the things I…read moreneeded moved and give me a quote. After being showed the materials to be moved, he didn't make any notes about the items to be moved, yet he gave me a quote. and I agreed on the price. When I talked with the owner Nick about the method of payment, he absolutely refused to accept a cashier's check. He was concerned about the check bouncing. I had to explain to him how cashier's checks worked. On the day of the move, they showed up in a Uhaul, one guy was late, and two of the 3 guys showed up smelling of alcohol. I walked them through the items that we had agreed that were to be moved. They told me that they were on a two hour schedule and some of my things would not be moved. Explained that I was simply paying to have my things moved, I didn't have control over how smart they worked. They called their owner Nick who was extremely unprofessional, apparently the young man who gave me the quote had mistakenly failed to list many of my items. (remember he didn't write anything down during the walk through and had just made up an incomplete list. Even though he had not been present during the walk through, and have not seen for himself what the items to be moved, he swore his employee had not made a mistake,. I tried to reason with him,but he would not relent. I was only going to get 2 hours of work regardless of how fast his crew worked. Well, what kind of work do you think you might get from workers who are inebriated? These guys worked like zombies for two hours and of course didn't get the job completely done, and I was left with a house full of furniture. Nick showed up to view the proceedings, and only made matters worse. Zero people skills. Unwilling to take responsibility for his mistakes. No concern for customer satisfaction. All he was concerned about was getting his money. Because I needed to move right away, I was forced to hire them again to come back the the next day to complete the job. Two guys showed up. One of them screamed like a little girl when he saw a spider in the basement. He immediately got on the phone to ask Nick to cancel the job. Nick wanted the money, so he told the guy over the phone to go back to work. I had to get a broom to scare away the spider (which by the way, I never saw) before he would go back to work. Later, he called Nick again because he thought he saw a mouse turd on the coffee table. I had to use my finger to show him it was just ash. This would have been funny if it wasn't happening to me. Save yourself from this comedy-drama train wreck. Find a more reputable company.

    AAA Movers Minneapolis MN

    AAA Movers Minneapolis MN

    1.8
    (28 reviews)

    Hard working, professional, nice guys. Really we're a great help to me both times I had them move…read moreme.

    Worst movers EVER. Listen to me when I say DO NOT hire AAA Movers. I dealt with a guy by the name…read moreof Scott. He was very pleasant and called me several times to make sure I got the quote, if I had questions and eventually he matched our lowest bid from Matt's Moving. In hindsight I wish I had gone with Matt's Moving. I had a couple of friends that recently paid less than 1k to move a 5 bedroom house. I was quotes $1100 from Matt's Moving and Scott from AAA told me they could do it for $1100-$1600. I asked why the $1600, and he said he didn't think it would take that long and that it would be closer to the $1100. All they had to do was pick up my stuff from an inside storage facility. My unit was 10'x25', but I only filled 10'x20'. I moved all of my stuff without breaking anything in 3hrs to this facility back in the summer. My 18 yr old son helped the 3 guys from AAA. He ended up carrying more than half our belongings to the truck while the 3 guys sat on their phones, drank Gatorade and took their sweet ole' time. The moved like sloths. The longer they take the more money they get because you pay by the hour. They wrap ever piece of furniture with plastic and/or furniture pads and tape them up like mummy's. So on the bright side your furniture is well protected, but it is totally overkill. So keep that in mind, they will wrap everything and take their sweet ole time doing it. So I would recommend getting your own furniture pads and wrapping it yourself. one hour of the movers labor would more than pay for your supplies and then some. 4.5 hours later they finally finished loading the truck, but they couldn't get everything, so my son had to pack his car. why...because they bring all of this crap in their truck including a 4'x4'x4' box filled with their supplies...so keep that in mind too. They even left even more of their supplies at storage facility of which I got a nasty call from telling me they were going to charge me for all the stuff they left behind. AAA didn't sweep out my unit, my son did that too while they sat on the truck. Clearly one of the guys never had done this before because he was totally lost. Then the came to my house...nope...they went for lunch. Even though I told them not too. When they finally arrived at my home I only had them bring a few items in the house...about 5 things total and decided to do the rest myself. But they unpacked all of the rest into my garage. But did they do it neatly...nope! They placed furniture and boxes all over, I had to move stuff just to get the furniture out, it was a mess. SO I called AAA and asked what they were going to do about these lazy, worthless movers and very unprofessional workers they sent. They told me they never got a call like this before but from reading the other reviews here it appears this is a common experience. They charged my almost $1600. Then the following day they charged me another $260...I was livid! Worst experience, and the absolutely worse movers. Just so you understand my stuff came from a 2 bedroom 1600sf townhome...so you can see it wasn't even even close to moving a 5 bedroom house...and I moved it out of my townhome and into the facility in 3 hrs. When they finally left they took almost 8hrs...and didn't move hardly anything into my new home. And yes they broke something, and did they clean it up...nope...my son did! They absolutely suck, stay away from AAA movers! Update: SO below is the owners response. Did he address his slow movers, or how long they took, which wasn't part of the initial quote, nor the conversations that I had with the booker, which is that he thought they could do it for $1100. Nor did he address how they broke my stuff and didn't reimburse me for it, or clean it up. Class act is all I can say. Clearly read reviews of this company on legitimate sites. Not their site or their Facebook page where I'm assuming the reviews are fake. But look here, Reddit, and several other review sites...which is other people with similar experiences. BOTTOM LINE...THEY ARE NOT GOOD...PERIOD! That is all you need to know!

    Old Dominion Freight Line - movers - Updated August 2026

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