I've now been here 4 times to have things taken in. Twice the quality was just ok....Both of those times the items were still a little big on me when I tried them on at home. Shame on me for not trying them on in the store when picking up and shame on me for not taking them back and requesting the work to be done over.
The other 2 times I've gone to OK Custom Dressmaking and Alteration, the shop-owner flat out said "no", he could not fix the item. Today's declined work was a riding coat, which really is no different than a double vented men's suit coat. It's essentially a double vented, three button blazer with flap pockets at the hip. It's not ridiculously large on me, but still a little loose. It maybe needs to be taken in one size...not multiple sizes.
The man in the store said he could not do it because there are pockets in the front. WTF? Soooo, you mean to tell me no one ever, in the history of alterations, was able to alter a men's or women's suit coat to a smaller size??? That seems unlikely. The one other time they refused to do the work, I took the item elsewhere and it was completed satisfactorily, with no resistance and no rework needed.
I have another friend who experienced the same attitude at OK. He had some men's pants they said "no" to working on. He also took the pants to another alterations place and got them back fixed perfectly.
Not sure if OK Alterations just does so well that they don't need the work, or if they're just plain inept, but I will not be trying them again. read more