Can't even begin to say the amazing five-star experience I received from Imparali!! I had found…read moreImparali through Yelp and so glad I did because Matt Imparali and his dad are absolute gems!! A long-time Houston family planted in Houston and have been in business for prob over forty years or so! Father and son business and I came to them to have some jewel appliqué embellished jeans hemmed because I'm a petite 5'1 girly and it's hard to find jeans that fit! I called them on Easter weekend and they were about to close shop early for the holiday weekend but I caught them right before closing and they agreed to stay open just long enough for me to get there and drop off the jeans. I arrived and Mr. Imparali (their dad) stayed after just to measure my hem and then the tune around time was quick! Just a few days later we picked up the jeans and they even expedited it for us. Excellent customer service, above and beyond, and precise, dependable work on the hem! I'd highly recommend them and use them in the future! Just the sweetest family honestly!

Awesome service! My Jacket was ready when they said it would be and the work was amazing!read more

The owner, Cuong, told me they can clean silk, I dropped off a $1000 silk top and this cleaner…read moreabsolutely destroyed it. It was returned dull, rough, and crunchy. The silk top is irreparable. He apologized and said he'd reimburse me if I brought the receipt so I did, and then he refused to do so. Do not bring anything of value here. I'm beyond disappointed.

Great spot for a last minute bridesmaid dress hemming. Was able to drop off and pick up in ~36…read morehours, but I bet a 24-hour turnaround could also be possible given how efficiently they work. I have brought work pants here in the past and gotten them hemmed too. Pricing is a little pricier than I'd expected, hence the four stars, but everything else is great.

I've gotten a bunch of dresses tailored and hemmed and they've always done a great job here. This…read morepast time I was on a time crunch and she was able to alter my dress in one week and it turned out great! Would definitely recommend!

The quality of the work is not great and also the prices have increased and provided are not…read moreconsistent.

There is no one better than Martin and if anyone says that there is that they have not been to…read moreMartin's. There are people who like to complain, but they like to complain all the time because they have an expectation of what something should be as opposed to the most it can be. That is their own personal failings. Martin has flawlessly corrected, altered and updated my clothes for years. I have tailored countless items. I have had Martin's recreate custom-made suits all the way down after I lost considerable weight. They are an amazing place to do business with.

Absolutely terrible customer service…read more I called to ask how long it would take to alter a pair of pants. I was told they wouldn't be ready until Tuesday the 21st, which was about a week away. I replied, "Next week? Oh, no thank you." Instead of simply ending the call professionally, the employee snapped, "You didn't even tell me what you needed," and then hung up on me. I called back and said, "If you had asked, I would have been able to tell you." Her response was, "Well then, what do you need?" At that point, I told her, "You know what? I don't even need this. Thanks." I've never experienced customer service like this. Whether you're a small business or a large one, treating potential customers with impatience, attitude, and hanging up on them is completely unacceptable. If you're too busy to take on new work, there are professional ways to communicate that. Respect costs nothing. Based on this interaction alone, I won't be returning, and I can't recommend this business to anyone looking for courteous or professional service

*****Update**** I took my pants back to be sewn because they…read morewere not done correctly the first time. The older male, I'm assuming he's the owner said to me "well maybe it's your body that's crooked" I could not believe he had the audacity to blame me and not accept accountability for his actions. I said "no maybe it's your hands because you actually didn't do the work correctly". I picked my pants up about a week later and he didn't greet me much less wanted to make eye contact with me. I will never have anything altered at this establishment ever again. ************************************ Just noticed the items they sewed are uneven. Now I have to go back. This is very inconvenient for me. Not to mention it's coming undone. Ugh! I'll be back soon.

Do not bring your suits here. Went in to get a suit tailored. When getting the suit sleeves taken…read morecare of I told them I wanted some cuff to show. With suits and showing cuff that is between a 1/4-1/2 inch. When I picked up the jacket I addressed the concern of the suit sleeves being taken up too much. The response I received was "you said you wanted cuff to show" and "it's normal" followed by him walking away. Now I am left with a suit where the whole cuff is showing past the suit sleeves.

When I arrived to pick up my dress, alterations were partially completed (the zipper area was…read moreloosened and now fit, but the straps were not touched). They asked me to leave the dress to finish, but I needed to get it to the steaming place. I gave them an hour to complete it as that was as long as the dry cleaners was open to steam it. I put the dress on 30 minutes before my pre ceremony pictures to find the second set of alterations were still not correct and the dress was too loose. 15 minutes later, the dress ripped at the zipper that was fixed at Amy's alterations. This had to be fixed on the spot with a home hem gun as the wedding has to go on. I later had to be cut out of the dress since it was no longer together by a zipper. I get back from a honeymoon and call to find out what I need to do for a partial refund and am told I needed to call immediately when this happened to tell them and they could have came to me to fix it (keep in mind this was 15 minutes before pictures and 5 hours away from Amy). When I explained this, he said I should have called anyway ( because I was thinking to call the place minutes before getting married). He proceeded to tell me that I did not pick up the dress the day I did because he would have been working, that i probably didn't even get the dress altered at Amy's because they make sure weddings and specials events are done right, and the person who zipped me up at the event messed up the zipper. Keep in mind he did not even ask my name to check for the order because "they don't keep records passed two weeks". I will never go back because the work was not done right, expensive, and was not cared for as a customer.

Alteration was fine but charged $55 to simply hem a basic dress. A simple straight hem to the…read morebottom, took about 1 inch off. Nothing complicated. Will not return.

The parking lot for this tailoring business is pretty tough to navigate, but Nhu is extremely…read moretalented fast and helpful. She thoughtfully had me try on my clothes so she could measure it exactly, discussed options, was forthright about pricing, and returned the item quickly. I would come back!! Nhu doesnt call when she's done-- I think she expects you to remember and come back to pic up your item, just fyi.

Nhu is an absolutely wonderful tailor and an even better human being. She was very patient in…read moresuggesting alterations and did not try to add things that weren't necessary. She was communicative and I love how my dress turned out! Would recommend coming here!

Did a great job quickly tailoring a suite jacket for me shortening the sleeves and removing the…read moreshoulder pads. Truly was quick. Maybe in the shop 5 minutes and my sizing is was perfect. Maybe about $75 for the alterations and I will be back for a few more items

Meticulous expert tailoring! The staff is welcoming and courteous. You won't regret going here.read more

Natalie did a wonderful job helping me with my suit. I'm so grateful I was able to find someone…read morethat was able to handle my alterations so quickly

Excellent customer service and amazing quality! They were friendly, professional, and paid close…read moreattention to every detail. My alterations were completed on time and fit perfectly. The craftsmanship is outstanding, and you can tell they really care about their customers. I highly recommend Memorial Tailors to anyone looking for reliable, high-quality tailoring and alterations. Natalie was more than helpful. I'll definitely be coming back!

If you want miracles performed on your clothes, this is the place to go! I'm a messy eater and…read moredrinker (don't judge me), and they're basically like Houdini when it comes to making stains disappear. I honestly don't know how they do it. Turnaround is always quick, about 24 hours, and the staff are incredibly friendly. Parking is easy, which is always a bonus. The value is outstanding, especially compared to Tide Cleaners. I love supporting a great mom-and-pop business, and they'll definitely have my business for another 50 years!

10/10! I took a dress here for dry cleaning and they had it ready in less than 24 hours and right…read moreunder $20. Excellent service, friendly staff. I'll definitely be back and highly recommend them.