Purchased beautiful gas logs from Farrell's. They ordered them and installed them. They look…read moregreat!! Good value, good customer service . I am a satisfied customer.

Tom was so kind and helpful. He knew exactly what was wrong and advised us of the best solution…read more Our fireplace now works great and is beautiful! We highly recommend Farrell's Fireside!

I have been doing business with the warm hearth fireside store for well over 15 years. Debbie…read moreprovides amazing customer service and is so knowledgeable and helpful. In the past, I have purchased beautiful fireplace tools, screens, gas log sets and equipment for not only my indoor fireplaces but outdoor ones as well. I recently needed to replace my fireplace surround, and Debbie put me in touch with an independent contractor who installed the finished product. It turned out great, except after a few uses. I noticed there was some paint damage to the powder coating. Because it's under warranty, Debbie has been so helpful & has served as the conduit with the company who made this custom surround and has arranged for it to be uninstalled and sent back so the paint can be repaired at no cost to me. This is amazing! I cannot recommend this business highly enough. They will meet any and all fireplace needs, as well as grilling & BBQ equipment. Such a gem to have in La Mesa.

Very satisfied with the cast iron stove I purchased from the Las Mesa store. Carla was kind,…read moreinformative, and professional.

I called Best Appliance Service on a Saturday when my washing machine stopped working. I was…read moresurprised when Vlad responded immediately and came out the same day. He was upfront, honest, and transparent from the very first conversation about costs. I hate dealing with home repairs because so many companies take advantage of women, but that was not the case with Best Appliance Service. Vlad spent over an hour diagnosing the issue and could have easily pushed a costly repair. Instead, he recommended just buying a brand new washer based on what it would cost for him to fix it. He even fixed my microwave door, charged only the diagnostic fee, and followed up by sending links to washer recommendations. Finding a trustworthy business in 2026 is rare, but Vlad was honest, kind, and professional. He communicated clearly and truly went above and beyond. I will absolutely use Best Appliance Service again for any appliance repairs in the future.

Amazing communication, clear and upfront without automatic forms as part of the initial response…read more Timely and professional, took his time to diagnose the issue, review the diagrams and get the parts. Reasonable rates and explained the repair in detail. Give them your trusted business.

Kyle has now provided inspections for both our new home and our old home. Both times he provided…read moresuperior service - he helped educate us on the kind of chimneys we have and what to monitor for, as well as the conditions of our logs. He checked for gas leaks around the fireplace with a simple sensor that would beep irregularly if gas was detected. He also took helpful photos of any problematic areas so we could see it for ourselves and keep for our records. And a bonus, while we were chatting he gently swept and reorganized our fireplace so make it look so tidy! Definitely no upsell during any of this. Just a kind and competent human being trying to make this world a safer place. THANK YOU SO MUCH SWEDE!

I called Swede after noticing the many 5-star Yelp reviews. Terri returned my call and spent far…read moremore time discussing my options than I had anticipated. She pulled up my house from street view, and we talked about the specifics of my non-functioning fire place and chimney. I was very impressed with not only her thorough knowledge of the mechanics of fire places (she immediately understood my problem) but in the lack of a "hard sell" that many service providers seem to push. Terri even referred me to another company to get a quote on one of the repair options that Swede does not offer. This was so that I could get a very clear idea of what I was looking at, both cost-wise and service-wise. Do not hesitate to use Swede. Five enthusiastic stars for customer service. This is the way all small, family-owed businesses should be run!

Totally recommend Kleen Sweep! Scheduling was simple, and then Matt did amazing work. He was…read moreincredibly thorough. Our fireplace feels super clean and revived after the holidays. He told us a few things we didn't know about our fireplace, too. I'll definitely be calling him every time! Highly recommend if you want thorough and meticulous work only in your home. :)

Matt was punctual, courteous, very organized, methodical and thorough. He did a fantastic job…read morecleaning years of soot from our fireplace and didn't leave any trace of the process behind. He did a detailed evaluation of both defects and the highlights of the condition of our fire box and chimney, as well as offering recommendations and referrals for the minor corrections we need. Overall provided a fantastic service. I would recommend him without any reservations.

First of all, This review is based on help they offered not their actual work. I called him in…read moresearch of someone who could help me with my brick and mortor chimney that has structural issues. While they do not offer the type of service they required, they were very polite and spent some timme listening to me on the phone, then directed me to someone who is a specialist in the field. I can't fully explain how helpful this was. I would certainly be contacting them back if I need any of the services they do offer in the future.

Burnie's crew arrived this morning and due to all the rain, they could not do the chimney…read moreinspection and cleaning but mentioned they may be able to get back later today. They called and were able to come back and do the inspection and chimney cleaning. They were very thorough and explained everything they needed to do. Ended up ordering new gas logs and pan to replace the current set up. Punctual, efficient and respectful service! Highly recommend this company and will use them for my annual inspection. Thanks for the great service

Our contractor used them for the installation of our Mahm fireplace. They were in and out in no…read moretime and were conscientious of keeping the dust down to a minimum. John the Owner came out the day before to make sure his guys would have everything they needed. Couldn't be happier.

Even though they didn't actually help me they referred me to Arizona tile for what I needed. Nice…read moreguys

After a different fireplace repair company charged us $70 to show up and say they wouldn't even…read moretouch our older gas fireplace, we were put in touch with Marco of SBG through the good folks at The Warm Hearth in La Mesa. He not only was very familiar with our unit and had the parts on hand, he was able to squeeze us in on CHRISTMAS EVE. Upfront pricing, only fixed what was necessary, and it now runs like new. It's hard to find excellent customer service and expertise these days and I couldn't possibly recommend this company any more highly.

Great job!! Install went quick and they did a great job! Very friendly and professional! Gave us…read moretips on how to keep the glass clean - very happy customer! Would definitely recommend them - very happy with the price, very reasonable! Thank you !

Highly recommend All About Fire to service any fireplace issues. George came out as scheduled and…read morespent a great deal of time looking at all components of my gas fireplace. He was knowledgeable and so friendly. He was able to fix all my issues. Very happy with this company.

All right. George is the man. I'm confident in saying we now have a Gas/Grill/Fireplace guy…read more Friendly and knowledgeable. Methodical expert installation and explanation regarding our new grill. No hidden fees and the job was done for what was quoted. Will definitely recommend.

Great experience with Innovation Gas Fireplace. I called this morning because I needed someone to…read morecheck a gas fireplace in a rental property and was worried it might not even be working since I hadn't looked at it in years. They were able to schedule a technician (Shawn) to come out within about 3 hours, which was incredibly helpful. Shawn arrived on time and was very kind and professional. He carefully inspected everything, explained what was going on with the fireplace, and ended up reinstalling a new remote and receiver to replace the broken one. He also took the time to walk me through how the system works and what I should do going forward to maintain it, which I really appreciated since I had zero experience with this unit. Overall it was fast, professional service and a huge relief to get the fireplace working again. Highly recommend!

I had been searching for someone to make my gas fireplace more user friendly…read more Called IGF and was instantly given a couple great options that could work for me. I chose the remote on and off- which is so easy! I highly recommend it if you have fear of lighting a fire like me. Emailed them photos of my fireplace and a couple weeks later I'm a happy customer. They got my taken care of quickly and within my schedule. I appreciate that they're a local family business too. Highly recommend them for expertise and professionalism. Will now be calling them out annually to keep our fireplace tuned up. Thanks guys!