PECO is the UN-company: Unfair, Unreasonable and Unresponsive and should change their corp name to…read moreThe Un-service Co. We are on PECO's auto payment program and unfortunately we just reviewed the Feb to March 2026. statement. (See attached bar chart of kwhr power consumption). Note that PECO billed us for consuming an additional 500 kwhr more than my Feb 2025 bill. Also note that many months our total household power consumption is around 500 kwhr. We have propane gas heat and propane cloths dryer and our only electrical appliance is an electric oven-range. How can we use more power in Feb than during the summer months when we use our air. conditioner? We called customer service PECO three.-(3) different times to file a complaint and obtain additional information. Unfortunately PECO did not send us the requested information and just ignored our request. PECO is the UN-company: Unfair, Unreasonable & Unresponsive

Terrible. Ignoring my apartment buildings outage reports for over 3 days. No updates or anything.read more

Ran out of oil during the snow storm. Mistake on our part. Googled emergency oil delivery, and…read moreAmerican Energy Supply came up. Called the number listed and a very helpful woman named Tina picked up! Did not realize I had an account with them. She updated my info, processed my order and was so friendly! Was able to order oil and get confirmation that the driver would be here in an hour. I appreciated the prompt service and would highly recommend this company!

My family has been using American Energy for years. They are reliable, friendly, fair, and very…read morequick! We recently had a big problem with our AC, and despite the heat wave they handled it quickly and with ease. Bonus: everyone we've spoken with at this company is friendly, courteous, and willing to help. Highly recommend! Update: they now offer "the smart gauge" which we have. With a few clicks oil delivery is scheduled. Very convenient!

My tank ran empty. My fault. I called on a Sunday night and someone actually answered. Truck was…read moreat my house at 7:30AM the next morning. I've been using them for the past few years. They are always quick to deliver and the price isn't bad at all. They offer 100 and 150 gallon deliveries. Thank you for your quick service!

We ran out of fuel on this freezing cold night and called a few oil heat companies but none of them…read morewould come out. We couldn't wait until morning because we have a 2 year old son. I called a buddy of mine who repairs oil heaters and he recommended I call Clark from Allstate Fuel Oil. Clark came out within the hour, pumped the fuel then ignited our heater. Their rates were very reasonable. Allstate will be our new oil heat company.

I spoke to a real person. Brenda, I believe. She was US based and an absolute rockstar. This was…read moreinfinitely better than my previous experience. Those foreign-based call centers reading off scripts with zero technical training are a disgrace. High more people like Brenda. She knew what she was doing and was a lovely, lovely lady.

Signed up for FiOS online. They scheduled an installation appointment. The trenching crew showed…read moreup unannounced to bury the FiOS conduit and were about to put it on the wrong side of my house. I told the guys where the conduit should go, and even though my Spanish isn't good, they followed my directions. Two days later, the installation guy arrived during the scheduled installation window. I had already routed conduit inside of my house, so it was an easy install, and we used my router. Three days later 811 showed up and spray painted my property; was glad the conduit guys didn't cut through buried utilities 5 days prior. Apparently only one of three of the tasks went to plan. Part of the pricing deal was that I had to sign up for the Verizon Visa card. I did that online and set up the mandatory auto payment. Couple days later my wireless bill was automatically paid by the Visa card, and a couple days after that I started to get all kinds of system generated emails that my Verizon auto pay had failed. I got a cryptic email from the bank that the auto payment was declined so I went online to the bank and they had no record of any payment being declined. I then called the bank and basically was tortured by the AI assistant that did nothing more than waste my time next I contacted Verizon FiOS. They said everything was fine. Days later more emails auto payment could not be completed. Payment was due so I went online and I manually paid following the FiOS link sent me. That sent me to the Wireless payment program and my payment was posted to the Wireless account (after triple checking this I was not able to pay directly to FiOS on the Verizon website using the Fios make payment button) Days after more system generated emails and more time online and more time trying to get through the useless AI assistant on the phone I finally spoke to a person and explain the situation. They said they would transfer the payment from Wireless to FiOS and there should be no further problem. 10 days later more system generated email. My account was overdue. They would shut off my service. I went back online. saw the payment still sitting on my Wireless account and called FiOS ...fought the AI assistant eventually got a hold of a human. This guy sounded like he could only talk about the Fios part of my "Verizon One" account. Explained to him what happened. He said I need to contact the bank. I told him I'd already contacted the bank. On hold, he did a little more research. On and off hold (one hour and six minutes) later the he says the Verizon card from Visa on my account had an entirely different card number and expiration date than the one the bank issued me. I told him that that was a system generated mistake as I had never entered a credit card or expiration date WHEN AUTOMATICALLY CREATING MY ACCOUNT ON THEIR WEBSITE...THEIR SYSTEM HAD A BUG THAT THEY NEED TO INVESTIGATE since it had nothing to do with me and it could be happening to other customers. he said he talked to his manager (now at about an hour and 20 on the phone) and hadn't heard of this happening before. DID YOU CREATE A SYSTEM REMEDY TICKET? Says I. UUUH says he. I feel like I'm teaching a pig to sing. I'm wasting my time and annoying the pig. I then said you guys need to credit my account for this service mishap. more time on hold. they credited the first month service and manually entered my correct Verizon credit card. Then asked me if I would like to be transferred to Wireless to see what was happening with that payment transfer that I asked for 10 days ago. I told him I was exhausted and had to get back to work. Later in the day went online and saw the manual payment was still on the Wireless account and that I was still overdue on the Fios "one account" so I went ahead and I made another payment hoping that this time it would credit the proper account. I feel like I knew more than the Verizon reps did about their own system and that trying to explain to them what they need to do to fix it was falling on deaf ears. I did not sign up to spend over four hours of my personal time fixing their junk website and I still don't know whether or not this next billing cycle will go smoothly. FFS verizon!

Signed up on December 3, 2015. The energy coop refers to Superior Oil…read more Superior promised, but did not deliver oil on Dec, Jan 5 & Jan 7. Spoke with Jules of the Energy coop on 1-5-16, "I'll send an email."

From the owner: Choose 100% wind & solar, 100% renewable natural gas, or affordable home heating oil from The…read moreEnergy Co-op, a PA member-owned nonprofit for 40+ years. No tricks or gimmicks. Renewable energy you can trust.

These are scam artists. Without going into a lot of details, they ripped us off over $1000 so far…read more Even though we cancelled our account, it takes 1-2 billing cycles for Commonwealth Edison to stop them from charging us. They burdened us with about 12 cents per kWh, where ComEd would have charged is just over 7 cents per kWh. I have left five different requests for Joe Colia to call me, who is supposedly the COO, but, [sounds of crickets]. They offered to "give"(?) us $500, a small fraction of the amount they ripped us off. I will be contacting CBS 2 Investigates so they can have their 15 minutes of fame.

Do not sign up with this electric supplier. They are con artists. They will double your electric…read morerate as soon as they are able. I also plan to contact the public utility commission and the BBB to file a complaint. Why are companies that operate like this permitted to do business in the state of Pa? One star is way too generous, but it is the lowest rating yelp has. Again, Buyer Beware.

Title: Urgent Safety Issue Ignored by PPL…read more I reported a serious electrical safety hazard to PPL last night at 9:09 p.m. -- a broken grounding and support cable from the main line to my home. The line is now sagging lower each hour, and I fear it may completely fail soon. Despite explaining that this is a life-safety issue -- not just a power outage -- PPL told me I am "not a priority" because I'm the only home affected in my area. Meanwhile, I've had to shut off power after seeing smoke from outlets caused by power surges. I can't even let my dogs outside for fear the line could come down. On top of that, we're losing all of our food, which we just received from the food bank, and I'm currently out of work due to the federal shutdown. This situation is unacceptable. A single home should still matter when there's an obvious electrical hazard and fire risk. I'm asking PPL to take this seriously and dispatch a crew immediately before someone gets hurt.

Worst customer service ever! Called on July 16, 2026; asking how to get Bill in my name; my…read morepartner, (boyfriend) passed away in May, the man I talked with at PPL kept calling me an occupant. The call ended with nothing resolved. I was paying the bill every month, but not in my name. What a doofus!

Mark and his son were fan-freakin-tastic! It's was difficult finding a heating guy to come out to…read morefix my boiler, hot water and radiators! I couldn't have ask for a better team. You added great value to this home.

Mark and his son are great guys! They did an amazing job putting together a tub with a friend of…read moretheirs for me. Always early, always professional, always fair and willing to fix any misunderstandings that came up right away. Will definitely be recommending Mark to anyone I know that needs plumbing work. Thank you so much!

I waited 1hr and 35 minutes for a representative only to transferred to another dept and their hold…read moretime was 1.5 hrs. the same happened last week. All I wanted was to be added to elderly mom's account which can't be done online. No service, inexcusable

I wasn't sure which PS&G location to review. I'm in Trenton - all the PSE&G locations appear to…read morebe in North Jersey. A few months back, I came home and all the lights (and A/C!!!) in my house were out. I was informed I was the only customer in the area with the problem, so it wasn't a grid based power outage. I texted an electrician who was on his way, but in the meantime, Cliff from PSE&G came out, checked out the breaker box, determined it was an outside problem, blocked off the street, and went up in the cherry picker on both sides of the street and made adjustments. Problem solved! Something similar happened about two months later (it must have been because I didn't write this review the first time), and we went through the same rigamarole. Cliff came out again, and saved the day again. I don't know his last name, but there can't be too many Cliffs who come out to Trenton. I'm truly grateful that he went the extra mile to solve my problem.

Heather the supervisor for the Havertown pa post office is pretty cool and professional. I am…read morehaving an issue regarding finding my package that was mailed to a customer and she was helping me out and navigating the hectic and busy environment that was taking place in the background. Although you can tell it was busy she gave me personal attention and addressed my needs.

I want to say how much we absolutely love our mail carrier Patti!! She is the best mail carrier we…read morehave had ever at our business in all the years we have been in business which is 21 years. We have had so many different carriers over the years and she has the BEST personality!! She is so prompt and answers any questions we have. She helps us to understand the differences in our return mail that we don't understand and the little things we need to know when mailing certain things out. Shes so knowledgeable about her job. The entire building here loves her from the other businesses as we have mentioned to each other how we like her. We always can count on her at the same time to be here so we know when to have our mail ready. She never mixes up any mail like other carriers have. She has shared the personal touches from her homes she delivers too with very quick info on how much she enjoys her route and the personal touch she has with the homes and very quick cute stories of the people. You can tell she enjoys the route and her customers. I hope that she gets recognized for the great job she does and the great personality she brings to the office when she stops in. You have a quick, knowledgeable, very kind bubbly, fun, personable (which is is important), professional employee that I really wanted to make sure to recognize for her very hard work. Others could lead by her example of what matters to your customers. The one thing I forgot to mention that has been important to our office is that even though we dont have mail for the day she always stops by to see if we have outgoing mail. Old offices before wouldn't do that and its important to us as we will have outgoing mail that cant sit here if someone skips coming in when we don't have mail. So the fact that Patti does that is actually important and stands out to us. We want to thank Patti for her little things that matter and the personal touch she brings to her customers.