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    Schagringas Company

    3.0 (2 reviews)

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    8 months ago

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    Philadelphia Gas Works

    Philadelphia Gas Works

    1.3
    (50 reviews)

    High rates. Slow responses…read more Extremely poor customer service. Usually cannot be reached by phone to change your address because their phone maze keeps disconnecting you. When I called their main office for help they accused me of being at fault even though it was their phone system that was screwy. I finally got through after dozens of tries. A horrible company but the only game in town. No competition so no incentive to improve.

    Billing is a clusterf***. I was two weeks late for one payment and rather then send me a notice and…read moremaybe add a small late fee, I got a shut-off notice for the following week with a huge bill "to pay off my budget bill" account, and I was immediately ousted from budget billing. I paid it, because I didn't want my gas off, and was in the process of writing them a nasty letter when I got a phone call the next day to say, "oops, sorry, our mistake. We never should have sent that and your gas won't be turned off and we will reinstate budget billing immediately," only to then be charged even slightly more with budget billing because they didn't count my large payment as spreading out over budget billing months. They "zeroed" my account and restarted budget billing from zero based on previous 12 month history, which means that I am now pre-paying for my winter gas. I literally paid $600 and don't get a financial break on subsequent months. What a goddamn f up. Never should have made that mistake in the first place.

    Sharp Energy

    Sharp Energy

    3.0
    (2 reviews)

    I wish there was a zero star. The sales person came to inspect before filling the tanks and advised…read moreme to replace the piers. Charged me $75 for no reason and asked for $1300 to replace the pier. Suburban came and filled the tank and the tank didn't need any change.

    We've been leasing a 500 gallon propane tank for years. Along with the lease came the Higher…read morepropane costs. Long story short...we finally were able to Purchase the tank from our propane company. Sharp energy was referred to me by a couple of friends. So I gave them a call. I had the pleasure of meeting Richard S. who came out to assess the tank and send us a quote. During his assessment he discovered the tank did not meet industry standards. Fortunately I did not purchase the tank at that point and was able to get the problem solved before I "Bought it" as part of the purchase. Our propane company came out quickly to resolve the issue. A recheck by Sharp found it was still not correct, again our company came out to address it again and again it failed. Richard sent a Sharp tech out who identified a bad grounding site, cleaned it up, retested and this time passed in flying colors! If Sharp is willing to do this before I'm a customer? I can't wait to be one!!! The cost savings is almost staggering between what we were paying vs Sharps pricing. I've got nothing bad to say about our current propane company, they've always been responsive and friendly, but it's nice to know Sharp Energy is too at a lot less money!

    Schagringas Company - naturalgassuppliers - Updated August 2026

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