I called Mike Mason because my husband broke the interior guts of our toilet while attempting to…read morefix a loose handle. He came out quickly and replaced everything for $295. Is that expensive? I have no idea, but the toilet is working fine now. While he was here for the toilet repair I had Mike give me a quote for a water-powered sump-pump backup. I was prepared to pay whatever the cost and have no idea (again) if the $1750 I paid for it was "a good price," but the job is done and the peace of mind I now have is worth the cost of installation. Mike is fast to respond, local, and follows-through on his promises. All the work was done promptly and I wouldn't hesitate to use Mike again in the future.

Overall, great contractor. Quality of work was really good, same with the customer service and…read morepricing! Little slow to respond at times but nothing to be concerned about. Work performed was replacing all the copper in my house with pex and replacing a hose bibb.

Impeccable customer service. Very knowledgeable. Arrived promptly for appointment and resolved the…read moreissue quickly. Highly recommended!

Mike is wonderful: dependable, personable, reliable, and competent - the type of professionalism…read moreyou don't get to see much these days. He installed a water heater and saved me thousands by advising me against digging up my finished basement and bathroom to install a french drain for which a "big-name" company provided me with a whopper of a quote. He cleaned out my outside drain and checked my sump pump, charging me a minimal price for both. I will absolutely call My Plumber again for any & all my plumbing, HVAC needs.

I called Kevin because our laundry room sink was terribly clogged. To my surprise, Kevin had a…read moresudden opening and he came right out within 15 minutes! They got the pipes cleared out quickly and thoroughly, and charged a very low price. We have had a plumber for years but over time the company has become unreliable. We are very happy to have found ourselves a new plumber! Now for the best part: my wife is transgender and if I'm not home, home service can be frightening and fraught. You never know what someone will do when confronted with a trans person. Kevin and crew were respectful and kind, didn't try to price gouge, and were friendly! I just can't say enough good about Kevin and VinKo plumbing.

Yes, he did amazing work. I would hire him back anytime. Prices are reasonable and he did not play…read morearound. He just did the job and left.

I hired them to do an annual sewer line cleaning and evaluation. Communication was very fast and…read moreclear. We discussed in detail the situation and my concerns and they outlined exactly what the service plan and cost would be. We scheduled for only a few days later and they arrived on-time and ready to go. The work was completed quickly and I was given detailed information and advice for how to best ensure my system continues to function properly. I not only recommend them but will definitely be hiring them again.

If I could give more stars, I seriously would! A family member had an emergency. Tuan reached out…read moreto me then offered to reach out to my family member. He then booked an appointment. He came on time, explained the problem and fixed it at an affordable rate! Tuan had great communication, and was so pleasant! He even sent me an updated text to let me know my family members job was complete! How great is that?! Drains R Us/Tuan is now OUR preferred plumber! I cannot say enough about the professionalism and kindness that was given! Thanks again, Tuan :)

Kit is amazing. HIGHLY recommend. We have used him 4x now. Once at a rental property we owned to…read morefix a leak under a sink. 3x at another home - installed a new sink/faucet; fixed 2 toilets; and most recently came out on a Sunday in less then 2 hours to unthaw a frozen pipe due to artic blast in Feb. He is nice, polite, knowledgeable, practical and really fair pricing. Easy to pay/Venmo, etc.

Kit is very thorough and polite. He contacted me to fix my garbage disposal. He gave a flat rate of…read more$350 to replace and he came in and fixed it with that rate. He didn't ask for more money and he did his work quietly and very carefully. He told me to take a photo of the product so I can register it for warranty. Kit is great and I strongly recommend hiring him!

AMAZING. These guys are EXPERTS. Had an emergency flood from a big leak in our old back flow valve…read more Called Aqua and they were here FIRST THING the next morning (life savers) with the exact part we needed. They had seen the video we sent so they picked up the part beforehand; no need to run out and purchase. They take care of pulling the necessary permit for us and file it online with the City. Finished this big job in one hour! Water again! Superb and knowledgeable service, we love you Trevor and Don. Excellent work. Also thank you to Casey for putting us at the head of the line since we had to shut off all the water to stop the flood!

Very professional fair price to be honest and the plumbers were in and out and to be honest we do…read moreneed some work done on our house and they gave it to us straight! We are looking into other options for our house as well! We just can't keep paying out-of-pocket like this even though the price was fair. Everyone else could've charged us a lot of money and believe me I looked around. The plumbers Anthony and Trevor were very professional and honest about our house ! after a while ... You can't keep doing patch up jobs on older models homes !!!! But we were able to get something done. So I'm thankful for that right now . Now the real work begins!!!

Always answers or calls right back, Easy to work with and calm when i was stressed in an…read moreemergency. Great prices for work. When we were having a plumbing issue they were the only ones to respond and did mot gauge us. We are costumers for life

Quicker turnaround and most professional contractor I've used! Super sweet dispatch…read more Thanks for everything

Warren at Boss Plumbing & Heating offered an unparalleled customer service experience. I had an…read moreissue with the kitchen sink and he was able to diagnose, articulate the issue, and fix the problem in a kind/professional manner. He responded swiftly to texts and was at my home within the hour after the initial inquiry. Quality work and valuable advice for how to maintain the plumbing in the home. I'll be choosing Boss for all my Plumbing and Heating needs moving forward.

Beware! You will…read moreonly get a phone number as a message. After you call and tell them your issue , you're asked to send photos to see if they're interested in your job. Just expect they don't really want to help unless they feel it's worth it for them to make as much cash as possible.