Best, longest lasting mani ever!…read more I had my first mani here and this will be the only place I come from now on. I do a SNS powered nail manicure. The place I went to before, my nails would always start lifting after 3 weeks. I am 3 weeks on and no problems from my 90s Nails manicure. I thought that was just what powered nails did after so long. I wish I could remember the ladies name but I definitely recommend. Ladies, it's not okay for your nail color to start lifting or peel off.

i always leave feeling very satisfied with the work they do. would 100% recommend for anyone…read morelooking to get a mani or pedi. staff is always friendly and inviting!

This was the worst nail experience that I have ever had. I have been to so many nail salons and…read morethis is the first time that they charged me for basic cuticle cleaning. I wanted gel with a design and she didn't even cut my cuticle and dead skin I had to asked her and she said $10 more dollars. I left once she semi cut my cuticles. I will never come back here again.

Affordable and down to earth nail salon! My favorite place to get a pedicure in the Cincy area. The…read morenail techs are great and skilled and especially good with exfoliating in their pedicures--Ive never had such good callus removal from a standard pedicure. The vibe is casual but clean and homey. You can usually walk right in without an appointment. Definitely recommended.

They have more colors of shellac than I have ever seen! Hundreds!!!…read more I have been going here for years, and I am always happy with my nails. Patrick and Meggie and the entire staff are extremely friendly and provide great customer service. I travel a lot so I have been to several other throughout the years, but I always try and wait because they are the absolute best. I get manicures (shellac) and pedis, but the offer waxing and other services also. They often have walking appointments without a wait and are very accommodating and have fit me in when I have been pressed for time before big events. There salon is more on the upscale end. The most upscale I have been to in the area. The decor and fixtures are all high quality which adds to the ambiance. The pedicure bowls are very clean. They unwrap all the utensils in front of you from sterile bags. They are very aggressive about cleanliness. The bathroom is even very nice with real towels to dry your hands. They offer several price points for the pedicures and several different time frames as well. The express fits nicely into my busy schedule. It gets the job done but i am in and out. The royal is the priciest and my favorite if I want to relax. I like the hot stones the hotter the better! It also includes a mask and paraffin. The water is always as hot as you want it, and no matter how busy they are they never run out. They do a great job of clipping your nails even if you have ingrown nails. I never get the cheese grater looking thing done in my heels. That scares me, but you can opt out. I think a lot of people do. The shellac last so long. I have had my current shellac in almost 4 weeks and just got a chip! Once you go shellac you never go back! They remove the old shellac for a small fee. Unlike other salons they don't file your nails super thin. They do them however you want. Rounded or squared. Long or short. Most recently I had a design done for a themed event and everyone loved them! The glitter selection is pretty impressive. They even have mood shellac which would be fun for kids. The customer service is excellent. I had a couple nails chip one time after the first couple of days. (I've had them done for years now and that's bound to happen at some point just the nature of the business. Sometimes the product just fails.) I didn't have time to make it back in right away but when I stopped in the following week They fixed me up the next day no charge. Great customer service!!! Especially after a full week, I expected to pay. It was a lovely surprise. They are always doing a little extra to make sure your nails are perfect! Also, it is a small local business so remember to pay in cash so they don't have to pay the credit card processing fees :)

1 Star I'm extremely…read moredisappointed with my experience at this salon, especially because I have been a loyal customer for more than 10 years. I've gone here for everything from my wedding nails to birthday nails and so many occasions in between. This was also my husband's go-to place when he wanted to buy me gift cards. I've supported this salon for years and genuinely wanted to continue being a customer. I actually had a previous experience here that I was unhappy with, but because of how long I had been going to the salon, I decided to give them one more chance. Unfortunately, I deeply regret that decision after this experience. This particular appointment was especially important to me. As a mom, I rarely get time to myself, so I actually hired a babysitter specifically so I could have some much-needed time to relax and be pampered. Instead, I left the salon extremely upset and in tears over the way my pedicure turned out. There were multiple attempts to fix the issue by Tracy, who did my service, spending more than 20 minutes trying to correct my toes. I even asked the manager/Don to fix it, but instead he just stood there translating. Unfortunately, even after those attempts, I was still unhappy with the final result. I left in tears because no one even apologized to me the entire time I was there and Tracy huffed and puffed the entire time she was "fixing" the problem. She literally made two of my nails longer than they were with nail polish. Like, what? I reached out afterward because I was genuinely upset and hoped the salon would make the situation right. I was offered another opportunity to come back and have it fixed, but after already having multiple attempts made to correct the problem, I was not comfortable returning for another attempt. I requested a refund instead, but my request was refused. Don told me to return to have it FIXED AGAIN. Let me just hire another babysitter. What hurts the most is not simply that the service didn't turn out the way I expected. It's the way the situation was handled afterward. After more than a decade of being a customer, I expected my concerns to be taken seriously and for the salon to work with me toward a fair resolution. I gave this salon another chance after a previous disappointing experience, and unfortunately, this was the final straw for me. After more than 10 years of loyalty, I never expected to leave feeling this disappointed and unheard. I will not be returning, and I sincerely hope management takes this feedback seriously. Customers--especially longtime customers--should feel valued and respected when something goes wrong.

People are so kind! Remember previous convo! Always pleasant and fun!!! Helpful in recommending…read morethings when I have had an issue other than nails! Highly recommend!

Staff was friendly but I asked for shorter almond and I was told that it wouldn't look very good…read morewith my hands. I explained that I appreciate that but I want them shorter. He did not go shorter. In the end they were too long and I did not appreciate being told no when I'm the only paying over $60 for my nails. Walked out of there with nail polish on my skin and a cut around my cuticle. Got my nails done by another salon today and they told me that the tech did not seal my acrylics correct and there was mold.

My regular place wasn't open and i needed a mani pedi. This was farther from me but the places near…read moreme had awful reviews. There were 3 people working.. man, woman and young guy. I wpndered if it was a family operation. The young guy did my feet and he was fantastic. Very gentle. Usually pedis hurt a bit since i Usually on verge of ingrown toenail. This guy did the usual but was so careful. Might have found a new fav place. The lady did my mani. She was also good but not as gentle. Plus she totally cuticle shamed me. She fussed at me about my cuticle and pointed out the cuticle remains on her towel. Lol never been fussed at in a manicure.

I love it here! Short wait times, kind staff and great work. I've had two pedicures here now and I…read morewill be back.

Fast service and good work on the nails the price is average the area of working on nails look…read moreclean

This is terrible the bails weren't right they were bumpy and huge and absolutely terrible the place…read morewas cramped and not good

an excellent job on my gel manicure! came a day later because i chipped it accidentally and they…read morefixed the nail free of charge! excellent service, would recommend.

sunny was my nail tech very rude and did a terrible job on my feet NEVER again ! she didnt use any…read morething on my feet and charged me 62 dollars!! I will spread the word about this establishment!!

Yes. T was great. He enjoyed talking. He's a natural. I would ask for him. He was gentle but nice…read morefirm on the massage with out too much pressure.

I've tried them several times.... Leo, Tony, Simon, Tom and Julie. I've been there at least five…read moreor six times and still haven't found anyone that will spend the time to give a good mani/pedi with the end results of pampered cuticles and filed smooth nails. I wanted to like them. But I'm really tired of nails that are sharp on the edges and you can literally feel them scratching the sheets at night. I cringe.... Have I lost my mind .... I keep going back feeling crazy every time. No more. I'll drive to Hixson to my ole standby. I've been going to them for almost 20 years. Just hoping to find someone closer to home But it's not worth it.