Zmana is by far the best security company. Prompt, Attentive , Efficient, great products. Company…read moreowner Kevin has always been knowledgeable and proactive. Carly's (manager), customer care is always prompt and responsive. Technician David, professional and diligent.

Outstanding Home Security System - Total Peace of Mind…read more I've been incredibly impressed with this home security system from day one. Setup was straightforward, the equipment feels high-quality and durable, and the entire system just works exactly how you'd hope it would. The app is intuitive and easy to use, whether you're checking in while away or managing settings at home. What really stands out is the reliability. Alerts are fast and accurate, and the system provides a strong sense of safety without constant false alarms or glitches. Customer support has also been excellent--responsive, knowledgeable, and genuinely helpful, which makes a huge difference when it comes to something as important as home security. Overall, this system delivers exactly what you want: peace of mind. It's dependable, user-friendly, and clearly designed with real people in mind. I would confidently recommend it to anyone looking for a trustworthy, high-quality home security solution.

RJ, Patrick and Roger were so great to work with! The cameras and the NVR with the monitor work…read moregreat and they installed my wired doorbell cam that I bought at no extra charge since they were doing everything that same day. They really have gone above and beyond to make sure we were completely happy and satisfied for what we paid for. I highly recommend them to my friends and family!

Great cameras and very reliable. Infrared works well at night. I liked the 8 cameras initially and…read moreprofessionally installed that I decided to add 2 more cameras so that I could get all areas covered around my property. I decided to get a larger monitor so I bought a 42 inch TV to get e better view. The mobile app is very user friendly and I am able to allow a family member to have access to my camera as well. bell. Sometimes it's hard to contact them.

Jim and his team were fantastic. They programmed my existing system into their services without…read morepushing new equipment, and everything worked smoothly. When I later upgraded to new sensors, they came back to reprogram those quickly. They're professional, friendly, and clearly experienced. Onsite, they explained in detail how the screen sensors, hardwired system, and wireless components all work together, which gave me a solid understanding of the setup. Service has always been prompt and easy to schedule. Thus far we've had excellent service from Jim and the crew, and I highly recommend Security Alarm Shop.

Best shop and services hands down I been going to these guys for years now and have never been…read moredisappointed

Gisele at the Blue Shield Elderly Independence Division truly deserves a glowing commendation for…read moreher remarkable professionalism and compassion. Her assistance in choosing a 24/7 fall‑detection watch for my 98‑year‑old father with dementia was exceptional in every way. Gisele devoted a full 2hours to carefully walking me through every feature and service option. She clearly explained that the watch continuously monitors for hard falls and sends instant alerts, even if my father cannot reach a phone, and that it operates reliably day and night to provide constant protection. She also emphasized that emergency notifications go directly to family members so there is no delay or uncertainty when something goes wrong. Gisele aslo thoroughly demonstrated the GPS location tracking and heart‑rate monitoring, which are absolutely critical for my father, who can wander and is unable to reliably state where he is. Knowing we can see his real‑time location, monitor his heart rate, and that he can contact his children or 911 in an emergency gives our entire family tremendous peace of mind. Gisele repeatedly reassured me that this system is designed to safeguard him and keep us fully informed. What impressed me most was Gisele's warmth and empathy. She never rushed the conversation, answered every question in plain languageI could understand, and always spoke about my father with deep respect. She transformed what had been a stressful and emotional decision into one that now feels confident and secure. Because of Gisele's dedication, I am convinced my father is far better protected, and our family can finally rest easier knowing we have the right watch and support in place.

Yes, very recommended! When you visit a company like Blue Shield security, you never know what to…read moreexpect little. Could you imagine that it was amazing and had wonderful service and great people?

Not to take away from the hard-working employees at Aloha Alarm, but the account manager "C" really…read moresucks!!...I've been trying to stop my alarm service since December, since we're moving. No response, left multiple messages with customer service, spoke to a rep 2 days ago in the service dept, always the same answer, "C" is not in today, but when she comes in she'll call you back, and we'll also let another manager "J" know as well. Meaningless dribble...no calls after leaving multiple messages from anyone. Something tells me something is "going on" (management issues, financial issues, etc.) at that company, and not in a good way. When they don't respond to customers and in effect leave decision making to one person, who chooses to either not show up to work or is too "busy" to even return calls to customers, something is definitely wrong. Maybe they need to replace her or the entire management. Customers are not being serviced properly. Next step for me is to reach out to the State DCCA to file a complaint. If you feel you're not being treated fairly I suggest you do the same. Some action has to be taken to wake these people up or else it will remain the same. Me, I'm outta here with these guys, we had service for years but seems current management is sub-par and not taking care of customers. Watch for more reviews, if the negative trend continues, it's telling you something is really going on. Good Luck in the New Year!

Great alarm company we've been customers for over 5 years no complaints great customer service.read more

Russell of DAT is AMAZING and if you ever need a new alarm system, I definitely recommend giving…read morehim a call! I initially called Russell only to inquire about installing cameras at my home and after helping me purchase an awesome camera system that was on sale, he asked if I wanted to upgrade my 6-year old alarm system. Any sales representative would not spend countless hours talking to or texting their client from 8 am to 9 pm on Saturday and Sunday, but that's exactly what Russell did because I had so many questions about his system. After finding out that my company's "new" service call price was $200 for a minimum of 1 hour, it was a no brainer for me to switch to DAT when they offer $59 service calls and lifetime warranty on standard parts. A big mahalo also to Eddie who installed both the cameras and alarm system. Eddie took the time to point out exactly where the cameras should be placed so we could get the maximum coverage for our home. Eddie's workmanship is the best I've ever seen! I am so fortunate to have found Russell of DAT to protect my home. Mahalo Russell!!!

I had a very weird interaction with Russ - but is what came of it that honestly shows this business…read moreis legit and so very professional. I had just moved into our new home, unfortunately my husband wasn't home, I was in my pjs half asleep at 8 pm. And a gentleman rings my doorbell. While I found it odd, he initially explained he was in the neighborhood for another client and it didn't workout, the conversation was okay but then Russ was speaking very fast and for many reasons that evening I felt slightly pushed. I think I just started being nervous of being alone and slightly sketched out as I began thinking like who does business door to door that late? So I signed a contract to get the conversation over with. Fast forward 24 hours later I couldn't stop thinking of the interaction and regretted not having done my research and feeling more like it was our choice. Thus, I texted Russ and explained my feelings. What a relief and honestly amazing experience to have a businessman so kindly respond understanding completely and apologizing. I sincerely respect that level of professionalism and tact more than anything. He cancelled the contract without penalty and understood where I was coming from. As if that wasn't enough he stopped by our home post conversation to deliver orchids to our family as an apology. I'm beyond impress with this level of care.

This local company has serviced my family for over twenty years. I sincerely appreciate the service…read moreand attention this Company and it's people always provide. Just wanted to do a shout out for the company and their first responders. Thank you

I was almost hit by one of their drivers, in the intersection when I had the right of way. Driver…read moreswitched from the right lane to the left lane and made a fingergun at me. I called the company and police, the company hasnt contacted me at all but the very next day in the morning I see the driver in a different vehicle with a different license plate number. This company could care less about KEEPING HAWAII SAFE.

We would like to extend our thanks and appreciation to Stephany for assisting us in regaining…read moremobile connectivity to our camera system (8Apr26). Stephany was very professional and patient in reviewing our problem over the telephone. She guided us through the troubleshoot and was able to resolve the problem. We definitely lacked the technical knowledge but were not treated differently. We have always been pleased with Cam Security's customer/technical support since the installation of our system in 2016.

Dejalynn and the Wonderful Staff of Cam Security are always Professional. Positive. Proficient…read more Practical. Patient and Polite ! I always feel a Sense of Security with their Service and Feel Safe.

Excellent work from local owner. Quick, clean and timely, will recommend to folks need assistance…read more McShane mounting provided excellent service at reasonable price!

I highly recommend Mr. McShane for any TV and soundbar mounting needs. Scheduling was simple and…read morehassle-free, and the entire installation process was smooth and professional. As a small business owner with over 8 years of experience and countless mounting projects under his belt, Mr. McShane came fully prepared with all the right tools and equipment. He not only completed the job efficiently but also provided expert advice on the ideal placement of the TV, proper height and distance from the seating area, and optimal angles for the sound system to maximize sound quality. His attention to detail made all the difference. I had consulted with a few other services, but quickly realized they lacked Mr. McShane's level of expertise. Some even suggested using improper mounting anchors and offered suspiciously low prices, which concerned me about the quality of their work.Mr. McShane's pricing is fair and well worth it for the peace of mind and craftsmanship you get. He was punctual, easy to communicate with, and clearly takes pride in delivering a lasting, professional installation. I will definitely be hiring him again for additional projects, including mounting two new fans and a light. Five stars -- highly recommend!

In all honesty it took about a month to get the whole system set up from the consultation to the…read morefull complete system. I was notified by the sales team that the job was unusually late and would take approximately 12 hours so there would need two people to install it. Fast forward a couple of weeks, one guy shows up at 8am, telling me that another person was supposed to help him with the job. I had to do something at 5pm and asked the guy if he could come back. When I called ADT to reschedule, I was directed to the mainland operators and then connected through to the local reps and told them that was informed there was only one guy who showed up. The lady on the line told me "your job is supposed to take 11.5 hours and we don't send two people unless the jobs is more than 12 hours." She also asked that I drop everything I was doing (i.e., my jobs) in the middle of my work day to run home so that the technician could complete the job, or wait three more weeks to have him install the rest of the system and get it fully operational. This is not the service I was asking for. Considering I checked with the technician if he was available on a different date, and indicated he had open slots available way before three weeks. They need to work on the way they communicate internally and to better service the customers. If the components on the system were not set up already, I would have cancelled all services and hired a different company. Based on my experience, their technicians are overworked, and the company failed to provide adequate personnel to complete the jobs. Additionally, what happened to the idea that companies should accommodate their customers? Requiring the customer to drop everything and be ready in an hour after a phone call in the middle of a work day is absurd. Based on my communications with coordinating the installation and set up, they gave the impression that the customer must cater to the company and make everything suitable to the company's timeline.

THE WORST SERVICE IMAGINABLE!!!! I own a business in…read moreHonolulu and regrettably chose ADT for security service. It's been an absolute nightmare ever since. My system has never worked properly and ADT DID NOT honor their 6-month money back guarantee. The only way to terminate my contract is to agree to cancellation charges which amounts to paying the balance of the three year contract...for a system and service that is horrible. They don't even deserve 1 star. AVOID ADT AT ALL COSTS.