I cannot recommend this company enough. We were traveling to Yellowstone in a brand new rental car when it started having transmission issues. We were stranded for 12 hours with three kids. After more phone calls than I can count and hours on the phone or on hold with the rental company fighting with them they called Ogden Towing to pick up a new car for us at the Salt Lake airport, bring it to us and then return the other rental back to the airport. We were told the car would be ready and waiting when they got there. By this time it was the middle of the night. Tom got to the airport and began experiencing the same run around from the rental company we'd been dealing with. He and Sam at the companies dispatch advocated and fought with the rental car company on our behalf to get the car. Tom then drove 3 hours back at 1 o'clock in the morning to get us the car. They stayed in contact with us the entire time and were professional and treated us like a member of their own family. I only wish I knew people in UT so that I could sing their praises and send business their way! You have a very grateful family and have restored our faith in people! Thank you Ogden Towing! read more

My car was disabled and I was really upset. After talking to the Acura road side assistant Link feature I was totally frustrated. Horrible service I was disconnected 3 times. I finally got a phone number from Jody Wilkinson and a tow truck was dispatched to come and tow the car to the dealership. They said the tow truck would be there in about an hour. In 15 minutes I got a phone call from Josh W and he said he would be there in 15 minutes. He got the information of our location and took the time to talk to me and calm me down and reassure me that he would take care of me . Josh W gave superior customer service and should be recognized for his efforts. He was extremely professional, friendly, kind and efficient. I was so grateful that I met Josh. I will never forget him. I offered him a tip and he would not take it. He said no and that you will need it. He is truly an excellent employee of your company. Jean Dalebout read more

I want to give a huge shout-out and thank you to Romey, the AAA technician who came out to help me. He went above and beyond to make sure I was taken care of and didn't just do the bare minimum. Romey helped me get my spare tire off when I was having trouble with it, and he was extremely patient, professional, and willing to help. I truly appreciate the extra effort he put in and the way he treated me throughout the whole experience. When you're stuck dealing with a car problem, having someone like Romey show up can make a stressful situation so much easier. He genuinely cared about helping me and made sure I was taken care of before leaving. AAA should absolutely recognize employees like Romey. He provided the kind of service that makes you feel like someone actually has your back. Thank you, Romey, for going above and beyond -- I truly appreciate everything you did for me! read more

I had my truck break down and had called multiple companies explaining to them I had a trailer hooked up to it. because of the hitch on it alot of companies said they couldn't tow it ogden towing said yes and sent their driver John G to tow it. While it was being towed by John the tire on my truck got popped by the tow truck making a rough day for me worse. Most companies would have said "tough luck" and left me high and dry, but john with ogden towing took it upon himself to not only make it right but make sure I got exactly what I needed to get my truck ready for the road after its repaired, replacing the tires and setting me up with an appointment at a tire shop. If we could have more people like John in this world everyone's bad days would be turned around! read more

This review is for BrondonMalindez who is awesome! He answered an AAA call - my vehicle would not start. He was very thorough and helpful, explaining to me (an old lady) everything he was doing to try and figure out what was wrong with my car. Three other men had said that it was the battery or alternator but Brandon tested my car and said that it was neither. He had to leave for another call but returned and helped me get my car to a mechanic who fixed my problem - it was a sensor! It is obvious that he wants to assist people in trouble and that he loves his job. I was totally satisfied with his performance and abilities! read more

They gave me a 30-45 minute window of when the tow truck would come to my house for a tow to the mechanic. Brandon was there in 15-20 minutes. Funny thing is the last time I called them from another side of town, the same driver came. He was personable, professional and helpful. He has a pic of his daughter in the truck, such a cutie. He proudly bragged her birthday, what she weighed and how tall she was. Not only good at his job, but a proud father. Not that that has anything to do with their business but a place that employs young people with integrity is a great reflection, imo of a good company. Oh and reasonably priced too. read more

My tire blew out with no warning less than an hour into a 12 hour road trip. Jesse showed up within 20 minutes and was so incredibly friendly and kind! He towed us to the auto shop we had requested, and upon realizing that shop didn't have tires, offered to tow us to a different shop that he was familiar with to guarantee we would get the repairs we needed. I seriously cannot recommend his service enough, he was absolutely incredible. Thank you so much Jesse, you've made our holidays exponentially better! read more

Brandon Melendez, with Ogden Auto Towing was sent out to help after I called Auto Club on November 10, 2025. I waited for Auto Club to send out a survey but never received one. A few distraction and several days later I remembered I want to thank Brandon for his expert help in replacing my tire with my spare tire which I'm sure was difficult because it hadn't been moved for 12 years. I appreciated his kindness in answering my questions and getting me back on the road. Janis D. read more

I recently had a flat tire in my driveway and called AAA. They sent Brandon Melendez from Ogden Auto Towing. The estimated time of arrival was 45 minutes to and hour and he showed up within 20 minutes. He changed the tire in record time and showed me the large screw which had flattened the tire. He was swift, professional and very efficient, and courteous. Because of his fast and professional work, I made it to work without a problem. Great service! Highly recommended. read more

Other day my car just gave out. In the middle of the freeway . Called theses guys and the guy that came out . Was the most amazing guy. He was so sweet and kind to me and my daughter. He was nice. I extremely recommend this place. They took Care of my car and helped get me and my daughter home. I can't remember his name . But he was super sweet. The price was not bad. And they was there fast after we called them. First time ever being towed and this went super good. Thank you read more

Dangerous aggressive driver. Seems to be generating business by trying to run people off the road. Misuse of load lights to intentionally blind drivers behind them while driving down the road without a car on the bed. It's not like he left them on by accident he was tuning them on then off while driving to be a dick. Not to mention running the hazard lights while not even in the service of hauling a car or sitting on the side of the highway. read more

Brandon and Zac were fabulous! Both of our vehicles were vandalized over the weekend and they were very patient and understanding of our emotions as we were handling our insurance information on the phone. We drove with Brandon to discount tires and he also gave us an excellent referral to Les Schwab tires, as we needed specialized tires for one of the vehicles. These guys are number one and definitely gets an A++. Thank you again! read more

While traveling from Virginia a tractor trailer threw something thru passenger window. it was on Friday night and Safelite couldn't replace until Tuesday morning in Williams AZ. I called to request crash wrap for the window so we could continue our trip. They sent Navarro out. He did a great job for us. He was very helpful and even checked on how it was holding as we drove. I highly recommend this company and especially Navarro. read more

We are so grateful for Brandon's help. I don't know how he was able to load our dead truck from a busy area, navigate rush-hour traffic on a HOLIDAY weekend, and then get the truck unloaded (uphill) into a small covered parking area. It was a remarkable feat of skill! He is an exceptionally talented and wonderfully kind person who made a really terrible situation, not so bad. Sincerely, J Shepherd read more

BEST SERVICE I HAVE RECEIVED. The driver got out to me in 15 minutes and was very polite. He was very professional, and I felt very safe with him and well as letting him tow my car. My car was taken back to their shop and I was able to go look at my car at my convenience. The service was great from the dispatcher to the driver to the manager of the shop. I would recommend this company to anyone I know! read more

My car broke down unexpectedly (is there any other way?) on the freeway. I put in the request online and Tom showed up within 10 minutes! He was extremely courteous and expressed concern for my well being. The truck was clean and well maintained. Tom towed the car to our desired location and dropped the car swiftly. The way Tom treated me and my car was exceptional. Highly recommend Ogden Auto. read more

This is the second time we've used Ogden Towing within about a month, and this time Tito was the man on the job. I'm not sure where Ogden keeps finding these guys--Tito was awesome! It wasn't an easy tow because of the type of car, but he made sure it was done right. He even helped us push it up onto our steep driveway when he dropped it off. Very friendly, very patient, total professional. read more

If your in a pinch you can count on these guys to show up fast with a smile and great service to get you taken care of. Tito was the name of the tow truck driver who helped me out today. He was kind and very understanding. Not only did he get me taken care of, but he had us smiling by the end. We need more people like Tito in this crazy world of ours. #customerservicedoesexist! read more

Grizzly Adams and Jon got us out of a fickle car situation today. Grizz turned our day around! Was feeling pretty defeated after my second AAA request of the day but he put a smile on my face with the first call! Thankful for both of these stellar gentlemen for helping us out today. Knowledgeable, patient, kind and helpful. Oh, and great company - best tow ride I've ever had :) read more