Let Jerad breath life back into your computer systems…read more Clean out the gunk. Securely wipe your hard drive, so you can safely pass it on or recycle. Desk tops, lap tops and anything connected that can be repaired or upgraded. Very helpful no charge to evaluate your situation. I had a laptop with a dead screen and was using with a monitor for years. Brought it in, a $60 part and 40 minutes later back on the road. A lot cheaper than another whole screen or lap top that I needed to replace the portability. So if you have a system sitting in the closet. Dig it out and bring it in. Maybe Empire can get your system like a Phoenix, anew.

I went in today to purchase a new AC adapter for my laptop and the person I was working with was…read moreawesome(I wish I knew his name to give him credit here)He wanted to make sure the adapter worked with my computer and didn't want me to go home and try it out and have to come back. I've been having problems with my computer on top of that, he made some minor fixes and now my computer is running great! Thanks so much for your help!!

Samuel took great care of me and my computer. What really impressed me was his willingness to take…read moretime to answer all my questions thoroughly both before and after repair. Great service and VERY reasonable price. Thanks Samuel!! Doug Doeing Emily Ln. Lockport

I have been taking my taking my 2012 HP computer to JB Computers for the last 5 years, William has…read morerepaired the exterior of my laptop (hinges, etc) , updated software, removed viruses etc... everything to keep my dinosaur laptop functioning!!! For 2 years William has told me "Sharon you need a new computer". This year I listened.....William transferred everything over from my old laptop to the new DELL installed new Office programs, configured my files/desktop so I am not pulling my hair out. I have had nothing but positive results and the best customer service from JB Computer and William. Thank you William and JB Computers for saving my sanity and my laptops!!!! Sharon Stashak

I've always had an excellent experience when working with JB Computer. They are very knowledgeable…read moreand fair. You can trust them to get the job done quickly and for a reasonable price. Excellent customer service!

As an old employee of my tech USA let me tell you the facts about this place. Im not able to see…read morethis place from a customer point of view because I wouldn't bring something here if it was the last place on earth. But life working at my tech USA is nothing short of horrible. Not saying this due to the customers that came in. But it's due to those i worked for. The Corporate of my tech USA is single handedly THE WORSE Corporate I have ever had the displeasure of working for. At 1st it was the best job I have ever had. Then slowly it be came the worst. The start to things is that Corporate was in charge of ordering all parts for repairs that needed to be done. Which worked fine, for a while..... After a short time it seemed no stores were getting any parts for any repairs. This lasted about two months till we heard about the stores in Virginia ordering their own parts, so we started to do the same. Then out of the blue we stopped using direct deposit and the checks were mailed to our stores each payday. However starting in about November the checks were always late by a few days and from what I heard from one of the employees that still works there They still are. Ladies and gentlemen I'll warn you DO NOT take your stuff to ANY my tech USA. I loved working here and working on and repairing things but those that run this business are running it into the ground and they will be out of business sooner or later. My store was closed down about a month ago along with a few other stores. Most stores did not even get a heads up about their store's closig. Don't support a business that does not care about the employees!

L. G. is the best. I really enjoyed doing business with…read morehim. He talked to me not down to me. I understood everything he was going to do. Price was much less than I expected for all the work he did. He didn't try to sell me anything above what I needed. An all around honest guy who wants to resolve your computer issues.

LG computers has been my go to for the last decade. They provide the best IT services and…read moreconsulting. I have used them for both my business and home. Lee is responsive, professional, and very knowledgeable. If you need any IT services this is the place to call!

Like many of us I have run into my fair share of computer problems. From the blue screen of death…read moreto operating system not found to cracked screens. I came to Empire PC because my old laptop would no longer work and I wanted to recover old photographs from my hard drive. The young gentleman who owns the place was amicable and seemed like he knew what he was talking about. It turns out that only did he seem like he knew what he was talking about, he really did know because he was able to successfully recover all of my old photographs from a hard drive that wouldn't function properly! I have to say that I was extremely happy with the service I received,Everything was explained to me in complete detail, and the service was completed in a timely matter. I also had my computer screen which was cracked fixed and repaired here. The costs are relatively affordable, much less than I had anticipated. If you or someone you know has run into an issue with their PC I highly recommend that you give this place a chance to earn your business.

Great customer service and work done by Patrick. Very friendly, knowledgable, and honest personnel…read morehere. This is the place to take any computer when it is nonfunctional. Along with drop-off service, they also offer in-home service and remote troubleshooting. Prices are very fair. Definitely recommend!

This is the worst company I've ever dealt with. The employees are incompetent and are so rude. I…read morewas told my bill would be $170 and it's been $230 for 3 months and I've been in this store 3 times to meet with Tiffany and she didn't show any of the times I had an appt with her. I finally got it resolved over chat in the app and it took 20 mins. Tiffany hasn't helped me at all in 3 months even though she said she would. The corporate office may wanna go check on this store, they are awful to deal with.

Please do not come here. Awful customer service, takes no responsibility for any of there wrong…read moredoings. Will give you nothing but misleading or false information just to make a sale. They don't have the customer best interest at all. Don't fall for the promotions like I did, because they really are too good to be true. I'm stuck with a tablet I didn't even want originally and $20 service fee after I was told by the sales rep it was free of charge and no monthly fee when I switched over to t mobile. I went back to the store to have this correct and was told it made no different to bill by the manager after there is clear as day a $20 service fee added to my bill for the tablet. I have the magnet military plan for one line it is $75 a month or $70 with autopay and with $20 service fee for the tablet it makes about $95. The manger told me I am not paying the $20 fee and the bill would be about $95 either way, that sales rep is very good at his job and gave me the best deal, there was no cheaper plan for me available. Which was a lie, there was a better option I just wasn't given that. You can go on the t mobile website and see the highest magenta military plan is only $85 and the one below that is $75. I even spoke to customer care after I left the store for second time that day just to confirm I wasn't misunderstanding my bill and they confirmed my bill would only $75 or $70 with autopay without $20 added service for the tablet and I was correct. I spoke with them before I went into the store and they encouraged me to go in person to see to speak with the manager and see what could be done on there end which was a complete waste of time. I wish I never switched over to t mobile and stay with my previously phone company and phone plan. It is shame that they allow employees to operate like that and finagle and deceive customers like that just to make a sale.

I had requested a PC diagnostic as I had been experiencing issues for a week with the PC randomly…read morepowering down. Eventually I realized it wasn't any sort of power surge. It was something more. After trying to troubleshoot for a month I realized I couldn't figure it out and took it to C&H PC. They were able to take the PC in without any issues before they switched offices. I waited about a week before hearing back about the diagnostic. It was then when I was told that the issue is my motherboard. So here we go $280 on a new motherboard through Amazon for next day delivery. I go ahead and call at 8:50AM to ask if it's a convenient time to drop off the PC. They said yes. I go to their office but it turns out they had moved into their new location. The representative I spoke with on the phone failed to mention this crucial information. Therefore forcing me to not be able to drop off the part until practically their closing time. I drop off the motherboard and it is installed. The next day I get a call stating that it had fried my fan controller. I go on the hunt and find what I believe is the correct one as I don't have my PC in front of me. I email them to verify the part, and they respond saying it's the correct one. Well low and behold. The next day the part comes in that they told me they matched with my part and it was not the correct one. There goes another $60. We find the right part after I spend my thirty minute lunch break standing in their office at the counter. So here we go another $60 to have it shipped from Corsair's factory in California. Fast forward a week it gets here. I take it to the repair place and they hook up the fan controller to my fans, unplug the AIO. Launch the PC and all the other fans work. That is when they realized this entire time the issue was the AIO shorting out my fan controller. So all I needed was a new AIO. Not the $280 motherboard. Not the incorrect $60 fan controller. Not the correct $60 fan controller that wasn't needed. Not to mention the $112 labor for the motherboard replacement that wasn't required. At that point I realized I was dealing with an unprofessional business who didn't take me serious and saw their opportunity for a money grab. I picked up my PC after paying $121.50 and am going to figure this out on my own as C&H PC is highly unreliable in diagnosing and resolving PC issues. Horrible customer service, with a very negative attitude over the phone. Let alone the practical extortion I might say. Making me pay $112 labor for something my PC never needed. Not to mention I got my PC back and my old parts that are still functional. For them to not even include the power cable for my PC. So now I have to go back to this business. During their unaccommodating work hours of 8:30AM-4:30PM M-F which is when everyone else is working and cannot go in. Not to mention no weekends whatsoever. To be able to get my PC power cable for my power supply if they haven't somehow misplaced that item. I am absolutely baffled by this business and how they treat their customers. Especially being the only PC repair place locally accessible with a decent diagnostic fee.

C&H PC has always corrected my laptop problems in a timely manner and reasonable costs. Twice they…read morehave corrected my problems when I brought it in while I waited with no charge. I would not consider taking it to anyone else. I have never had to take it back for the same problem because they did not corrected it properly. I highly recommend them. Laurie

Shawna helped to troubleshoot the problem we were having with our iPhones free of charge. Not a…read morehuge problem really but since we are not tech savvy, we could not figure it out. Saved us a trip to the Galeria Mall Apple Store! We will definitely return for purchasing any Apple product and servicing needs in the future.

They were fast, efficient and very cost effective in their work on my Mac laptop. It's was 3 years…read moreago and now that I'm in need of booking them again, I decided that I should've reviewed them in the first place. Best place for Mac repair in the area!

This store isn't just ideal - it's perfect! They sell anything you can ever imagine for your…read moreoffice. They have some really unusual products too. When I was doing business with a European organization, I needed to get my hands on A4 paper. Where can you find A4 paper in America? Apparently, right here in good ol' Lockport, NY! They also have #5 solid brass brads and washers. You will not believe how difficult it is to find the proper size brads. So not only do they have hard to find items, they can also order you anything. It's remarkable! It's so great having a store you can depend on. I definitely recommend Ideal Office Products Inc. for all your office needs!