Needed Fax service [Roseville CA] I needed to use a fax service and I don't have access to a fax machine from my work since I am currently on leave of absence and I didn't own one at home. I called around our local postal stores and home office supply stores. Office Depot seemed to be the most reasonably priced. I had 3 pages to fax and an employee helped me through the process. He was very nice and patient. Rate was reasonable. First page was free and $2 thereafter. Other employees in the store I came in contact with were also nice and greeted me. The Fax machines were in the same area as the TSA Precheck enrollment/renewal service. Overall satisfied with the experience. It's very rare I visit an office supply store. It was my first time at this location. Review #4035 read more

This review is for Randy alone Randy....you are AMAZING!!! 11/10 customer service. Extremely polite, very professional, patient, and kind. I will come back to this location just to talk to him. Thank you for putting some light into my day today. Don't stop being you Randy, you da man! read more

Randy keeps the print service section running flawlessly. Big shout out to him for executing my request insanely well at a great price. Print quality itself is nice and will work perfectly for what I have in mind. read more

Office Depot - Office Equipment Near Me - Roseville, California

"What an amazing experience I had at this Office Depot location today! As a business owner myself, I truly appreciate great customer service and communication. I walked in this morning and was greeted so well by the employees--it's exactly how I strive to treat my own customers, and I'm a big believer in treating people the way you want to be treated. A huge shoutout to Megan, who went above and beyond to help me today. She was incredibly knowledgeable, knew exactly what I needed, and got the job done perfectly. She deserves more than a 5-star rating! I was so impressed that I even rewarded the staff with some pizza from my own restaurant. Thanks again for the top-notch service!" read more

Very quiet low-key score needed some blueprint remade. I attended too very quickly good price and they did everything to make my print as visible as possible so I really appreciate it. The manager in charge ability to do the best he could. thank you. I'll be back. read more

Office Depot - Office Equipment Near Me - Roseville, California

While the world debates digital productivity tools and cloud platforms, the Office Depot continues selling pens, folders, and staplers. And people keep buying them. Perhaps the simplest solutions remain surprisingly effective. read more

Office supply stores are rarely exciting, but the Office Depot does its job well. I needed printer ink and expected the usual confusion of finding the correct cartridge. Instead, the shelves were clearly labeled and a staff member pointed me in the right direction immediately. Efficient and straightforward. read more

Went in for a print job. Did 16 black and white sheets for 3.50. I don't have a printer and found they were conveniently open until 8pm. Supervisor is super friendly and his staff answered my questions with ease when I walked in. I will choose this business for future print jobs and try to come during the day as they have decent restaurant choices next door. Thank you for your help and friendly service. Keep it up. read more

Office Depot in Roseville is simple and efficient. Clean aisles. Clear labels. Found ink cartridges and notebooks quickly. The checkout process was fast. Staff answered questions politely. Straightforward experience. read more

Rude cashier and coworker laughing behind my back after asking a question about a certain cable I wanted to purchase. Every time I go there I regret it. read more

It's been so long since I forced to buy something at an actual storefront for anything office or computer related since everything is online. I went to this store after I ate some food with friends. It's like a blast from the past.This store did have everything from software,to paper goods,to office phones, desk chairs and even ground coffee. The selection were slim when it came to choices and brands. It's sad that stores are closing yes,but they can't compete with online prices and choices. The store was close to empty as well maybe one other person in this giant store.. Definitely way more employee than customers..I hope stores can do something soon or they will al close..:( read more

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They have 9mm, 7mm and 5mm lead and the erasers to fit many mechanical pencils. Most places have no 9mm lead and Pentel erasers.

I needed a new laptop after mine crashed. Reo helped me to pick one out and made sure it has all the programs I needed. Reo went above and beyond to provide great customer service. He takes a lot of pride in his work and it was greatly appreciated! I highly recommend! read more

The store manager Randy is awesome. If your looking for anything "office", go see Randy. His customer service is incredible. Lance W read more

Office Depot in Roseville is wonderful! They are incredibly helpful and the manager is always around to make sure the shoppers are well taken care of. The tech department is especially great! Randy is so knowledgeable and has taken excellent care of us and our computers! We are so grateful to have found him! read more

9/9/2019: My brother, Albert bought me an Office Depot gift card which I have used, since February 2019 religiously. So far, I have used the gift card making B&W copies, purchased office supplies, and now, I need a wireless mouse for my panel TV. Happily, I must announce: I paid $22.00 on sale for Logitech's smooth operating, wireless mouse; $17.00 was subtracted from $36.00 normal price! Wow~I'm extremely elated purchasing this mouse due to its ergonomic usage. Typically, I have discovered mouses aren't always ergonomically friendly whereas the Logitech mouse I recently purchased didn't constrict my wrist's movement: Obviously, it's key avoiding the hazardous occupation of carpel tunnel syndrome while using computers and/or laptops, i.e., choosing the correct peripherals will save your body from repetitive motions and harmful disabilities! read more

Office Depot - 9/4/2019: I paid $22.00 on sale-$17.00 subtracted from $36.00! - Office Equipment Near Me - Roseville, California

Have forgotten about this place since the downtown location closed. Was I. Search of an office chair... the Costco ones was not comfortable. So we came and found one and they even price match. The gentleman that helped us was super nice and provided great service!!! read more

Get your office supplies here they have everything and the staff is knowledgeable. Good prices. read more

I know I did this store a review either Here or on Google. That time I was treated right and had a great sales person Mercedes. Last time I went there I was helped by a tall Stupid troll. But really it wasn't all his fault. See my picture I was doing a pick up order and had started doing that and noticed that when you pick it up you're supposed to have a 10 off 30 coupon attached...the other times I didn't need anything When I didn't see the coupon, so didn't ask about it but this time I thought I'd stock up on coffee. I went in to get my order and the coupon wasn't there so I asked about it and he pulled one out of the drawer... Then he told me that it wasn't good yet, so I asked if I could take it with me And use it when it was good and he said no...I chatted with somebody online and they sent me another coupon To use online... I couldn't get it to work as this has happened many times in the past. I ended ordering another order of coffee To be delivered to my house when it was on sale... That went smoothly. Then about a week ago I got some coupons again in mail and I try to order and the coupon said they weren't valid. They try to make it tricky with o's and zeros I tried at least seven times. That was my final straw... You guys are lucky to have customers you're in such a shitty area. I feel like I'm gonna get mugged when I go there anyway. So I just had a fantastic order from Staples very easy to use and they have great reorder prices for coffee if it's on auto refill. Got my coffee in about two days perfectly packaged so FU Office Depot. And I will be selling my stock. read more

Office Depot - Picture of Email when my order was ready showing they were gonna give me a coupon for 10 off 30! - Office Equipment Near Me - Roseville, California

Great customer service. Always have what I need in stock. Tip: use your Safe CU debit card and get a discount!!

I received good customer service at the Roseville Office Depot. Employees were attentive and helpful. I also received a prompt email from the store General Manager in response to an issue I had that the store had no control over. His email was understanding and professional. It's great to be able to shop from an actual store location. These are challenging times, but we need to remember that things are going to get better in time. read more

I placed an order online and tried to call several times to cancel it but no one would pick up the three times I called. So today I went up there to cancel it in person and man that place is nasty looking, outdated, customer service is crappy, no one nice. I dealt with a manager and she didn't even seem friendly at all. Reminded me why I haven't been back in five years. Definitely will not give them my business read more

I went to Office Depot to look at some chairs. They had a small selection however, I got distracted by the backpacks. They had a lot different brands of backpacks and they had my favorite, Fortnite backpack. read more

Office Depot - Cool backpacks - Office Equipment Near Me - Roseville, California

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Placed a print order yesterday for my women veterans organization for pick up at store. Called this morning and was told it would be ready at 2pm. Arrived at 2 and they had not even started on it! Of course manager was at lunch. It's now 3:01 still waiting here. Not a good use of time especially during COVID as why I placed online and for pick up. read more

Exceptional Customer Service. Friendly, knowledgeable staff. Don't let the drab store and location prevent you from coming in to get great service. read more

No one in line up front one employee at the scan and print and she's more interested in gossiping with her customer friend. Didn't get a name lady with glasses read more

The printing service here was great! I originally went to staples since it's closer but had issues with my print and getting help there. I put in an order for this store and it was ready first thing the next day (WAY before the eta). There was a small issue with my print but Victor was able to fix it within a few minutes! He was kind, professional and made a night and day difference for me on my print project! I will be taking all of my future print work here, it's worth the drive! read more

One more reason to dislike office depot. The website says they have an item in stock.they don't. So apparently the scam is to advertise a product at a great price, not have it and plan to have customer pay more than double what a similar product could be purchased for online. Last time I'll try to do business with office depot. read more

On the last shopping day before Christmas: The item I wanted was not on sales floor, even though website indicated it was in stock. I asked for assistance and the staff at this location went above and beyond locating the item. This holiday season has been complicated and the stellar service receive was much appreciated. I found awesome gifts for my niece at a great price. read more

Every staff member is very helpful. They go above and beyond to help find the right supplies, save you money, etc. I've really enjoyed my last few visits here. read more

I really needed a banner printed out same day and I didn't even have a design made , but as soon as I walked into the store, Smith took care of everything. He allowed me to use the in-store computer because I was not able to access the website to make my banner on my phone. He even gave me a 30% discount. The banner came out beautifully and I will definitely be shopping here more. read more

Great store! I did not even realize this store was there. Supplies generally ordered on line but, I found the best deal there on a file cabinet and it was quicker to pick it up then have it delivered. Randy and Andres greeted me with a smile and delivered great customer service! I will be shopping there more frequently as they also offer curbside service! read more

I have struggles with ordering online; however, I went into the store the gentleman that helped me was proficient, and very sensitive to my disability (he took me to a couch to wait for him) and because I am a bit worried about COVID he made sure after I signed paperwork to have sanitizer provided. He loaded my car (it was over 100 degrees out); also he assisted with me obtaining a service to put my two drawer vertical file cabinet together at home. I used Apollo and my appointment was within a week (unheard of these days) the gentleman arrived promptly he did a very good methodical job of putting the furniture together; he was knowledgeable he didnt leave a mess, he was very respectful and wore mask and booties. I was very impressed and please would certainly use them again. Will post photo later read more

The Husband and I came to this Office Depot location because he was looking for a bunch of those colored garage sale dot stickers for work and this location was the most convenient. The shopping center doesn't have any big stores that would draw a bunch of cars and traffic (it's next to a Goodwill and a few small restaurants) so the large parking lot is always very empty. The whole shopping center is super super dated and needs a face lift outside and a remodel inside because it feels like I have traveled back in time. We weren't helped by any employees on our visit except for the cashier (even though the place was dead) but we were able to find the dots we were looking for after a small search. They had multiple colors and sizes so it was a nice selection. The store is a little smaller than your average office supply store but still carries everything that you need. Everything was organized, easy to find and looked to be mostly in stock. We also purchased some pens ($10 for 3?!) and hightailed it out of there. I would come back again if in the area and needed something. read more

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My review is based upon the phone experience I just had. The store did not have the exact calendar I'm looking for, but the customer service associate was a solid help. He gave me the current item number (changes every year, thanks Blue Sky, not), the Office Depot number, and let me know the Madison Avenue store had a couple. I called the Madison Avenue store and the gal there was friendly and grabbed it off the shelf to hold it for me to pick up! This is customer service as it should be. Takes a few minutes and saves me more than a gallon of gas and an hour of my time! I find this kind of customer service extremely important so that everyone can do their part to be efficient and not wasteful. read more

Came here for a printer. The employee who helped me was superb. I forgot his name, but he walked me through the details of the printers and actually knew what he was talking about. He hooked up a printer for me and let me try it out, and when I wasn't pleased with the results he showed me a different one. Superb service! Don't remember his name but I think he was a Filipino guy. Anyways, very happy! read more

I'd love to provide a positive review, however my experience at Office Depot was less than stellar. As we walked into the store there was a large sign that advised if you downloaded the Office Depot app, you would received 25%off your order for copies. We then went to the copier section and downloaded the app In hopes of taking advantage of this special. As we stood there, there were two people ahead of us and two people working behind the counter. After 45 minutes of waiting in the line, one employee left, and the only remaining clerk took a 10 min phone call PRIOR to assisting the huge line waiting for assistance. The reason I have an issue with this is that the clerk never addressed the line, people were holding boxes in their hands for like 40mins, and none of the other 5 employees in the building even bothered to assist us. Once we were helped, I asked Stan (clerk) if he could make copies for us so I could take advantage of the coupon as the self serve printer doesn't allow this. . He then advised, our order would take too long (photocopying about 100 pages) and that if we wanted our copies immediately, we would need to use the self serve copier, which also did not allow for use of the coupon. How does that make sense?!? Anyway, after we served ourselves, the line finally cleared and Stan asked if we needed help. Yes Stan, I did. Like over an hour ago?!?! Anyway, he must have felt bad, because he took our receipt afterward and gave us 20% off after the fact, instead of 25% off that was posted on the sign. My complaint: 1.) store is rundown. A lot of the equipment seemed to be broken. 2.) The employees (besides Stan) weren't very helpful to customers or even Stan. 3.) Stan advised this is par for the course. He stated he's usually the only one working copies section on the weekend and it gets very backed up. 4.) customer service is lacking as well as their efficiency. read more

No customer service I wandered down every aisle in the store looking for printer cleaner sheets for 20 minutes with out any contact from store personnel. I got to the register was repeatedly asked for a telephone number to which I said "No" to repeatedly.I only made a purchase of $11.30 paid with cash three $5 bills that had to be verified as legitimate currency. Who money launders or counterfeits $5 bill then spends 75% of cash tendered to walk out the store with $3.70 it was insulting, a waste of my time and customers in line behind me. I would give you that if I bought $11.30 worth of merchandise and paid with $100 bill but with three $5 bill get the heck out here that ridiculousness. I will either go to Staples or any other office products store than this one or any other OfficeDepot/Max. Epic failure and with the amount of foot traffic through this store that I saw you cannot afford to lose customers or reputation. read more

Didn't have what I went in for (tall desk chair) but honestly searching around I knew it was a long shot. Did have a Google Mini which I have been looking for another of and everyone seems to be out. What I really liked was that when you walked in there was a greater making sure everyone was wearing a mask and at checkout the cashier was cleaning the card machine after every use, and she was super friendly! Rare to find nowadays. Thank you :) read more

Dear Office Depot, your store is boring and understaffed. The printer is broken and I've waited for 10 minutes to get some help. I need to get back to work now, but no one seems to care. I guess I'll just wait around all day while your three employees help other customers. read more