Jake was absolutely fantastic to work with. Professional, knowledgeable, and genuinely cared about making sure everything was done right. He went above and beyond, communicated clearly throughout the entire process, and made everything easy from start to finish. If you're looking for someone reliable, honest, and dedicated to delivering great results, I highly recommend Jake. I'll definitely be working with him again in the future. Thank you, Jake! read more

I was around the area and the name alone caught my attention. This dispensary feels very private, mellow, and welcoming from the moment you walk in. I was looking for a disposable indica vape and the staff recommended a bubblegum flavored option. Honestly, you can really taste the bubblegum haha, which made it fun and different. Even the little card inside the packaging was funny and a cool touch. Since it was my first time there, they also gave me free edibles, which was a really nice surprise. The store itself is bright, clean and very organized, making everything easy to browse. The staff were attentive, helpful and welcoming without making me feel rushed. I'll definitely be coming back. read more

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They always close before 10. I came for happy hour specials 14 mins before closing and they were already closing.

Extremely misleading closing time!!!! Really disappointed by my experience here tonight. Their listing says the store is open until 10 PM, so I drove over expecting to be able to come in before closing. I arrived before 10, only to be told that there is a 9:45 PM cut-off and that they were no longer letting customers in. The frustrating part is that there is absolutely no indication online that 9:45 PM is the actual customer cut-off. If customers can't enter after 9:45, then 9:45 should be clearly listed as the closing time--or at the very least, the cut-off should be prominently disclosed. I completely understand that employees need time to close up, but that's not the customer's responsibility to somehow know when the business publicly says it's open until 10. I wasted gas, time, and a trip because I relied on the hours that were provided. If the store can't clearly communicate it online, just get rid of the cut-off time. Turning customers away 15 minutes before the advertised closing time without any warning is incredibly frustrating and feels misleading. Hopefully management sees this and fixes the issue, because this is an incredibly easy problem to prevent. If 9:45 is when you stop accepting customers, then say that online. read more

I have been to this location many times and spent hundreds of dollars with them. However, tonight the bud tender was very passive aggressive and seemed agitated. I simply asked "when's the next sale" trying to make small talk. They laughed and said "Never. Doesn't happen often" I acknowledged and asked if they knew anything about the marketing department. They became immediately offended and said "you're right I'm just a bud tender." I just stared at them confused, as I was genuinely curious with me working in marketing. I then told them they were being weird. I told them I asked that because I heard another dispensary has a cool membership program. I think it'd be good here. They said "oh well they must be better then." I took my money and left. As a previous regular, I will not be returning and would not recommend! The person also did not offer a receipt and was rude handing the cash back. Once I got to my car, I realized they overcharged or gave themselves a tip! I gave them $40 and then product normally is $25. I came in around 940 (happy hour) and was given $12 change. read more

Off The Charts - Purchase I made - Cannabis Dispensaries Near Me - San Francisco, California

Amazing customer service Just ask for O for the best customer service!!!!!!!!!!!!!!!!!!!! read more

I stopped in while visiting SF and had such a great experience here! I know absolutely nothing about marijuana ,I was just picking something up for my partner's birthday because he chose it , and the staff could not have been more helpful. The budtender was so patient, friendly, and knowledgeable. She walked me through everything without making me feel overwhelmed or out of place. One thing I really loved is that you can actually smell the products before buying. Their setup makes the whole process easy, fun, and super beginner-friendly. They also have a huge selection with really good prices compared to other dispensaries I've seen. Overall, it was a smooth, welcoming experience from start to finish. I'd definitely come back next time I'm in the city. Highly recommend! read more

Notice they don't even try to make excuses or make things right. No response to being called SCAMMERs!!! Says lots about this place. Refer a friend get an eighth for a penny....On what planet? Where does this happen? AVOID...I'm doubling down on Bait & Switch scams. Where's my eighth for 1 penny? Cheap weed had worms and critters in it. Blah blah blah they suck. read more

Off The Charts - Why bother sticking to your website. This is fourth time they didn't get it right. Left with zero before as too cheap to throw in a preroll. - Cannabis Dispensaries Near Me - San Francisco, California

would never come here again. disrespectful sales person. kept asking my name. and after the 10th time he asked I left without anything. I came back about a week later and apparently he got so mad he banned me and reported saying I stole something from the store during the previous visit. Liars and they have no manners or customer service. would not recommend. read more

Terrible hospitality, not sure when it became okay to toss merch and change when ringing up a customer. My sister wasn't able to capture the name of girl but her behavior was uncalled for and disrespectful. My sister already felt bad enough asking for help, getting tossed back her change made her feel like shit. She's already shy and an introvert shit like this is why she prefers delivery. read more

Off The Charts - Cannabis Dispensaries Near Me - San Francisco, California

This is one of the best dispensary's ever everyone is very helpful and they always have amazing deals. definitely recommend

I had a great experience with Tim! He was extremely helpful and recommended only the best. Great attitude and customer service. I will definitely be back! read more

Off the Charts indeed! This dispensary clinic opens as early as 6AM and goes until 10PM every day of the week. The security gent on duty was super friendly and helpful and rather than let several people in at once like the OTC back near me in L.A.'s San Fernando Valley they regulate a little better and limit the amount of customers physically inside the main shop which you do see at smaller businesses. I'd considered a few other places in the area, but I was really glad I stopped in for some Hybrid chewables. The rates were better here and they had a few more things in stock than expected. The guy at the first counter offered his assistance as well as expertise. Having that absolutely from out of town summer look that isn't really for often foggy windy SF year round. Rainbow Sherbet vegan gummies by Gelato and Drops lime both in the 10 MG family were beyond plenty for a weekend trip of good times in San Francisco. Customer service was extra chill and friendly and I was in an out in less than five minutes to a nice day party close by. The layout is very wide, spacious, well lit and plentiful. I normally check out beverages and CBD as well being a non smoker of any kind and did note a good selection on my way out. This Off the Charts does extremely well so there may be a time when a product or three is vacant or out of stock do to it selling before they can restock, but be patient and take into consideration others sec out similar products too. Don't be afraid to branch out, the store has a lot to offer. Private lot, street parking, public transportation and of course your legs. read more

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Great customer service! Always welcomed in and have never had a problem with service. Amazing deals and good prices too you'll always save some money. read more

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This trip to OTC San Francisco was one of the most frustrating dispensary experiences I've had. I rely on accurate real‑time inventory before making a trip, and the OTC app showed multiple DAZE OFF strains in stock -- Super Silver Haze, Granddaddy Purple, and others. When I got there, none of them were actually available. The budtender even told me Weedmaps is "more accurate" than OTC's own app. That's unacceptable. I came in planning to buy 4.5 ounces. I left with 2 ounces -- only because the products I actually drove in for weren't there. The inaccurate inventory cost me time, money, and a stressful trip for items that weren't even in stock. And the parking garage? The attendant was rude, demanded my keys, told me to leave my window open, and claimed there was a 15‑minute limit. Completely unprofessional. OTC needs to fix two things immediately: Real‑time inventory accuracy -- customers shouldn't be misled into trips for products that aren't actually in stock. The parking situation -- the hostility alone is enough to drive customers away. I want to support OTC, but this experience was genuinely disappointing. read more

Best prices in the city. They open early and close late. They have an app but it's basically just their website which isn't intuitive. Still I like to order in person rather than on the app. Sometimes they advertise sales but the discount never comes off for me on the app. Security guard is always pleasant and the staffs are always eager to assist. I love getting my edibles and vapes here. I don't go anywhere else. read more

So I been here couple times and they have good deals and staff is awesome .I would recommend visiting

Daren, Ashlei Super good service very quickly and very helpful. Came in with a couple dollars n they hooked me up really good with good stuff read more

Great prices and sales. Buuut, I asked the budtender for a "Donut" (That's what they call them in Chicago) even showed him a VIDEO of what I was looking for. He said "oh yea... i have those right here'". I bought 2 prerolls and a 10 pack mini. They are NOT what I asked for. Pretty disappointed. read more

Off The Charts - Hasshole - Cannabis Dispensaries Near Me - San Francisco, California

Thanks to my guy I got everything I needed. Light work no reaction easy. I have always seen this place and finally made it happen. coming back again soon! read more

My all time favorite cannabis club! They have the best selection , plus always have the newbies I'm looking for . The staff is the BEST ! And they have so many deals and perks , I always go out of my way to go here first over any other cannabis club in the City. read more

Rashawn and Robert both went out of their way to help me get a good deal. I was shopping on a budget and they helped me out, a lot! very knowledgeable team. You won't be disappointed, they have the best deals in the City read more

Ms. O was very helpful telling me about the sales every time I go in. Always appreciate staff here. So nice. My fav place to go!

Opened on 4-20-23. I got a flyer for 80% off first time visits up to $50 discount so of coarse I had to check them out. I have to say this is my new favorite dispensary. They are open 6am - 10pm everyday! There must be hundreds and hundreds of products of all types. I love edibles and I love that they carry my favorite nano Kanha gummies. I walked out of there with 2 new nano gummy brands plus there's even more that I am intrigued to try out next time. They offer competitive prices even without the discount. The gentleman that was helping me was very knowledgeable in the products and made some great recommendations. read more

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Used my rewards on a disposable that ended up not working once I got home. So I came back to exchange for the SAME idem (just different flavor because they didn't have the one I previously had) she said I have to pay the difference that my rewards covered . So basically I never got to use my discount . Not a huge deal but we as customers spend a lot of money in these stores and when we get a little discount it can make a big difference and it just sucks to get no accommodation, especially when the product was already broken before I could use it . read more

There's over 50 dispensaries in SF and this is the one I go out of my way to make it to. Jean Marie is the reason I shop here. Her knowledge of their products and incredible customer service will keep me coming back. read more

Love love love this dispensary such sweet staff love Jordan ,Mia , Jean :) everyone is so awesome such a good selection of stuff and awesome deals. One of the best dispensaries to come to NSF. If you want to feel welcome do you wanna find good products come here I always tell everyone from my work to come here. read more

This is not only the one of best dispensaries in the bay but they have the best staff, amazing deals, with all variety of goods. Every time I enter the store I leave with great deals and a smile from their amazing staff!!! Shout out to the best budtender in the store Ms. O! She has the best recommendations, customer service skills, and all around great vibes . read more

Wonderful service and price. Would definitely recommend off the charts. Good selection.

A lot of options to choose from and very friendly customer service over all great experience

The is amazing store ! Got 50% discount by Robert. Really nice people working inside the store

Always look forward to coming into the shop! they have amazing deals/prices and the best bud tenders ! always have the best energy with smiles! been coming here since they opened...second to NONE!! 0 read more

very big abundance of choices here!!!!!!!!! you will not be disappointed!; satisfaction guaranteed

BEST DISPO IN THE CITY BY FAR!! My favorite bud tender ever Ophelia is amazing!! She always gives me the best recommendations and holds the best conversation. I've never met a more genuine individual. You can really tell she cares about her guests! read more

I checked out this dispensary the other day since it's close to my neighborhood and within walking distance. When you first enter, security checks you in and then you stand in a waiting area before entering the dispensary. I found this to be interesting, but depending on the number of people in line, this can be somewhat of a longer wait. In my case, I waited about 10 minutes before being able to enter and purchase product. The storefront itself is relatively small; there's a lot of options and products from various brands. I liked that their products were on display for customers to look at and ask questions -- they also happened to have products from brands that a lot of dispensaries in the city don't have, which I found to be pretty cool. To incentivize return customers, they do have a LOT of great deals and discounts so if you're on a budget, this dispensary might be one of the more budget friendlier ones in the city. You CAN get a good amount of product without breaking the bank; on the other hand, I think the products that they carry are pretty okay. For what it's worth, it's a decent neighborhood dispensary and if you're just looking to quickly pick up some product and go on with your day, this might be your kind of store. I didn't particularly enjoy the waiting aspect before entering the dispensary, but I recognize that this is a security measure and a way to keep the staff safe. read more

Today I visited off the charts and Phi helped me out, they have a incredible selection with a very helpful staff

10/10 i love the service here every-time I come. Also near where i stay so its very convenient. Affordability wise, i love the eighth brother pre rolls i always get em when i come here. read more

Fairly new dispensary that's open up earlier this year. Very nice design particularly the lighting. They are cash only . Phi was knowledgeable and very helpful Great prices everyone come here. I haven't seen many stores that have this kind of selection . read more

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This used to a go-to spot for me but the management must've recently changed and after my last two visits I doubt I'll ever return. The GM (white guy with the beard) always has some weird stick up his butt, so even though he's annoying he's relatively easy to ignore- buy your stuff and leave. It's the overly aggressive security guard who's the problem- bearded guy who yelled at me as I'm leaving, to never come back because I didn't wait for the door to buzz open?! I'm sure they have a different side but you don't yell at paying customers as they walk out- especially across the street from the police station. read more

They have knowledgeable staff and that's not always typical, so I appreciate that. Really big selection and good prices, also not always typical. Their discounts to help take the sting out of high taxes. Their other customers aren't usually of 'typical' questionable variety. That may be misunderstood...or not. lol It's worth going way down to Bryant and it is right across from 850 courthouse. read more