Had a broken camera protector on my phone in which I initially thought was my actually camera…read morescreen was cracked. Friendly gentleman at the desk accommodated my request and he looked at it and assured me that it was just a protector that's broken. $15 for a 2 minute fix. That was great! He even threw in a free flexible screen protector since my old one is old and has some "leak" spots already. Assessed and installed in less than 5 minutes. Highly recommended.

I went in for simple repairs, front screen and back glass. They managed to mess up my phone and…read morewasn't able to make phone calls afterwards. Apple told me they forcefully messed up the pins for the antenna, and the only option was to swap the entire phone as it was done for. They confirmed it was the third party screen from this shop. I tried contacting a manager or someone higher management and could not contact anyone. Don't come to these places, get your phones fixed by professionals. In the off chance they mess up your phone, they won't take any liability. Garbage.

I was just looking for a recharger for my Samsung cell. The first one that I bought was for a…read moreMotorola (unbeknowst to me). Took it back - no refunds. Exchanged it for another that didn't work. The clerk assumed that all micro-USB are all the same. Bad assumption. If you just need a skin for your phone, then this place is OK.

From the owner: One stop shop for all your accessories at right price at the right place!! MetroPCS Authorized…read moreDealer

Nice owner. Interesting store. I enjoyed seeing old electronics and games stuff…read more I needed a new screen protector. It didn't look like they had a large supply of the different screen sizes but the owner found exactly the correct size and put it on for me in a matter of minutes. Very friendly and inexpensive. Good place for phone accessories and service.

Son had a cracked phone screen. Came to get it fixed. Was told it would take 30 minutes and it was…read moredone in the time that was mentioned. Unlike apple they do use an after market screen. And you get 90 day warranty. The price is the 110$ less than the cost is would be at apple. So 89$ was the cost which I wasn't exactly happy about but the job was done well and without a long appointment or super long wait. For 10$ more I purchased a screen protector. In short get a screen protector folks. I would recommend the spot if you are in the area. Great attitude, quick work.

Wanted to upgrade my phone and get wireless internet in my apartment. The phone upgrade went…read moreseamless, however I will never purchase wireless internet again, or at least from Verizon if I can helpfor these reasons: 1) Got the wireless router: Verizon internet gateway 2) After trying to set it up, it malfunctioned. There was a blinking red Wi-Fi symbol. (Chalked up to be a hardware issue by technical support). 3) I was on the phone with technical support for about 2 and a half hours doing everything from having the support representative remote access my phone's camera to talk me through various steps to troubleshoot the issue. After 2 1/2 hours I was just told to return it to the store. 4) When I get to the store the next day I am told that I am not supposed to return it there but I am then told to return it to a UPS store after getting a shipping label online/Verizon App when I cancel. Phone wait times and my patience were drying up -- so I went into the store to ask for help to which I was told that UPS will know what to do with it: no label needed, just that I would need to make sure to disconnect the line. !!) It was omitted from technical support to return it to UPS !!) Associates in store are unclear of current specific return/exchange procedures. !!) Associates were more focused on returning hardware than the main issue: the customer needs WiFi! Nothing was said about setting up a new router/line i.e getting the product/service I am trying to spend money on. Solution: Same but new hardware/different line, different store. Thank you Chris from Gambrills, understood the situation and presented a clear solution. If you think this review is too long: I wrote for as long as I spoke with various associates on the phone to resolve the issue.

The slowest customer service ever. Either they're under staffed or the employees are just slow, I…read moredon't know. But this is ridiculous. Don't come here unless you like waiting at LEAST an hour if not more. Just for a simple thing.

I have come here two different times now. I am clumsy and have cracked my iPhone 15 pro lenses…read moretwice. This guy is super nice, no shady business, he does great work, and his prices are great. After he repaired my phone's camera lens, I asked him what lens protectors he recommended, and he let me know that he had already put them on my newly repaired phone at no extra cost. I will never go anywhere else for iPhone repairs.

Super honest shop. Called about a consultation and they advised I actually go through another…read morechannel to get my PlayStation fixed. Super thankful for their honesty. They easily could have charged me money to take a look and scammed me. Will definitely remember this spot next time I need any thing fixed

I brought in a working $2,500.00 laptop with sticking keys…read more It cost $200.00 + to get it fixed. I day later the screen would not come on. After $220.00 more NO COMPUTER! Two months and $420.00 they say 'Sorry' here's $220.00. There are some competent helpful and friendly people who work there. and obviously some totally incompetent frauds!

My daughter broke her phone screen and in called around a few places to get estimates. I decided to…read moretake it to the Cell Phone Doctor. Dropped the phone off at around 1 pm and got a call after a little over an hour that it had been fixed! Phone looks brand new again! Fast and friendly service, I can only recommend this place!

Service previously was fine. Today I had a simple question about international travel and weather…read morethe plan I have includes it or not. Absolutely no changes to the plan. The store attendant was no help whatsoever and completely indifferent. Very frustrating experience.

The latest customer service at this location was terrible. The person I dealt with...Stephanie,…read moreordered the wrong phone, disconnected my service and was rude when I called asking for proper email address of manager (and she is the manager). Stay far away from this location. I've been loyal customer for over 30 years and they are doing nothing to try to keep me as a customer. There is no way to let proper individuals know how poorly you are treated. Warren

I called IQ Computer Services when my work email crashed. I'm a independent consultant and can't…read morework without email. Marcus came the next day and spent 3 hours fixing the issue. It wasn't inexpensive but worth it! I would use them again.

Be aware! Scammers. Zero stars I called this company for…read moreservice my computer. I was negotiating, asking for pricing. Marcus agreed 150 flat fee to repair my computer lap top. Once I arrived to drop off my computer in Glendale MD, that (btw it not business but house). The man asked me to pay a $49 deposit. After one week that my computer away for me I receive a call from them telling me they will start diagnoses my laptop and let me know the total amount. I requested to cancel the service because I received a flat amount of $150 And I requested to come by to pick up the laptop. I haven't get my computer diagnostic or any file or document show diagnostic on my computer I haven't got any paperwork. I still haven't received my $49 deposit back None of their numbers answer my calls They try to get away from here without give the deposit back. They totally scammers. Trying to rip off an up-sale costumers the bad way. Now I need to run after my bank and look after another computer services provider.

I had a very positive visit at this Verizon location. The young man that assisted me during my…read moreinitial visit, Demetric, was very knowledgeable and helpful. He walked me through the best values m, what I should be looking for and the best bang for my buck. With the purchase of a new phone I couldn't get something from my old phone. He offered for me to call him once I got home to receive further assistance. I did just that and he walked me through everything I needed to do. I had to come back a few days after to assist my father with his phone. Another very helpful employee assisted us. He wanted to make sure my father was receiving the best deal possible. He even called into the calling center to ask about promotions or specials not viewed on his computer. We left out with brand new phones and without a bunch of hassle. SN: Verizon, stop playing in your customers faces! You can't really turn in ANY phone and get a brand new iPhone 16. It's several layers to that promotion, but whatever.

We're shopping to leave Verizon ASAP…read more Why? First, we hate the compulsory screen saver imposed "Are you still here?" and now more of these. Absolutely unacceptable. Deal breaker. Goodbye! Second, the monthly price is too high. Third, the ad load is too high. We see enough ads with the shows and their networks, but we don't want Verizon ads atop those. Fourth, the telephone service is lousy. Fifth, competition is a glorious thing. Especially in this rotten Trump economy.

Tucked away in a little nook of the busy Village at Waugh Chapel, lies a very comfy and cozy cigar…read morebar called, Titan Cigar. Located next to Kung Fu Tea, Titan Cigar is a dark, mysterious, and rather sophisticated spot to puff-puff on the finest stogies and accompany them with the finest alcoholic beverages. I, myself do not indulge in cigars, but I have friends who enjoy them. I came in on this day to purchase a few for a gift. I was greeted by Taylor and she was truly a lifesaver. I can tell she really enjoys her job because she gave me a thorough explanation of the origin, history, flavors, and what partners well with specific cigars. Her assistance was most appreciated. Titan has a wide variety of cigars to choose from, as well as beverages to pair with them. After my history lesson and browsing around this unique cigar bar, I can absolutely see myself coming back here for future gifts. It's something sexy about a cigar and a drink, especially in a place with leather chairs and a mellow relaxing atmosphere.

Visited Titan Cigar Lounge & Shop while hosting a friend and left a bit underwhelmed. It seems more…read morelike a neighborhood or members-only lounge, as the space for regular guests felt very small. There's also an outdoor patio, but since it's winter, that's hit or miss. They don't offer flavored cigars, which was a bummer, but we tried what was available to support and the prices were reasonable. The cigar had a great pull, though the aftertaste wasn't great. That said, the space was cute and the staff was very nice. Glad we tried it, but it's probably not a must-return for me.