The store is an amazing store and the owner is awesome. I love that they have all kind of lighters…read moremy favorite late 30s torch lighter Windproof lighter. They have it for very cheap price. I will definitely come back and shop more at the store they give me water for free.

It's a really nice place if you need a quick cigar fix if you can't make it to your normal place…read moreand the customer service is absolutely wonderful

Huge selection of wine, beer and liquor. I did an online pick up order so I would t get distracted…read morein the store! Super quick and easy to do pickup. It is close to my work so I see myself frequenting here often!

This is my go to for supplies for my business and clients. The selection is vast and the prices are…read moredecent. I've had questions about some of the prices and products and I always try to call, but for some reason, the staff do not like answering the phone. This is a consistent issue and I am not sure why. On the other hand I would like to recognize a beautiful, sweet and lively and professional staff named Liz. She has her portable fan on her always has lots of fun conversations with me and she is energetic.

This place is probably good for a lot of other things but there cigars are absolutely garbage i…read morethink there cigar humidor can't be working because I haven't gotten a fresh cigar out of here yet come people we have got to do better

-0 stars. Let me preface this review with THIS... my first…read morevape pen purchase was LESS THAN 10 DAYS AGO! That pen stopped working correctly. I thought maybe it might be due to a faulty/defective chamber, so I went to the store Mon 2/8/21 to speak w/owner/mgr, letting them know I must have received a dud. The 2 folks working there ask me to return the following day after 12 noon. That visit, I told them I'd just get a brand new chamber during the interim, just to see if that worked any better, and return later, to address the issues with the owner. They said okay. Once home, I open the package, pop it in, surprise... that brand-new chamber was EQUALLY DEFECTIVE... and literally fell apart in my hands as I was holding it. This brings us to today...Wednesday. I called 1st, to ensure "BossLady" was there this time.(since the entire experience and her customer service was so funky and foul... I'mma just call her B.O.Pun intended!) They tk a msg, w/she'll call me bk shortly. Abt 20 min later I got a call from the same guy, Id spoken w/in person, on Mon. He remembered exactly who I was, told me B.O. STILL wasn't available, but an employee named "Lindsay" could handle the return/exchange, and rectify the malfunctory device issues. I said ok, I'd be there shortly. Once at the shop, Lindsay, recc by B.O., is friendly and helpful, as a vape expert. She quickly apologized for my pen, sold by a diff employee,(who suddenly they say no longer works there) tells me that that was a known faulty device, and wldv sold something entirely different that she uses herself, which also happens to be the very same price as what I paid. Here's the issue. After taking my merch to the bk, to show B.O., who refused to come out and speak to me in person... Lindsey says all B.O. will do, is tk off 5% on ANOTHER brand new device! (now remember...mine is STILL NEW‍) She actually expected me to spend additional $$ patronizing her store for the THIRD time, in less than 10 days , to buy yet another item, equally likely to be defective, for which they undoubtedly, also deny culpability. They currently hv a handwritten sign that says no returns no exchanges...and this sign is new... It was never there initially. Quite clearly, the non-existent policy is NOT bcz of covid., as no one in the store took issue w/handling the very vape pen Id just had in my own mouth. Instead, I'd venture, it's the result of knowing they sell CRAP products, and stale tobacco merchandise, intent on committing FRAUD, theft by deception. Had this been handled appropriately, It's likely, I'd spent an even higher amount on a NEWER vape pen, per recc by Lindsey, as I trusted her knowledge and sound judgment...IF....B.O. had at least given her permission to credit the amount I'd already spent, toward the purchase of a new device. B.O. refused. After repeated failed efforts to coax B.O. out to speak w/me directly, I decided to go thru my bank directly, to have the transaction returned as fraud, since it was. Shameful, given that the onus lies with the merchant who sold me the problematic merchandise. I also found it hilarious, that B.O. wldnt show her face, didn't even want me to so much as know what her name was initially....AND sent Lindsey out to do her job and definitely her dirty work, while she stayed in the office hiding under her desk I guess? I later learned, B.O. has a penchant for abusing the power of the Laurel PD, to resolve her customer service issues, rather than deal with the customer directly. She just literally calls the police on people!! Can you imagine how things could escalate w/some individuals, if that were to happen? B.O. is a trip...and I can't imagine why any non-korean wld ever work for/with her, especially when this chick refuses to do her own damn job, but will sic some "Outsider-Muscle" on customers, in an attempt to do her bidding.... seemingly making them, the scapegoat.(MANY Korean establishments love to do this...as a way to displace the responsibility and blame they know they'll encounter w/their questionable, unethical, and flat-out FRAUDULENT businesses in communities that do not represent their own). So they leave this young lady to deal with a disgruntled public over products they know are garbage, when they alone are responsible for the merchandise stocked in their store. Do not patronize such businesses, owned by ANYONE who employs such unethical practices. They are committing fraud, and theft by deception. Which is illegal mind you. This review was based on principle alone, to prevent others from patronizing them all together. If they cannot honor ALLLL of their customers, and the $ we spend on their products...they do not deserve the honor of receiving our dollars. I guarantee you her business ethics are different in a predominantly white neighborhood versus a black or racially mixed one of Laurel. She does not deserve to make a dime from this community and she needs to be put out of business!

Great selections of smoke items. Great price. Super looking store. Stuffs are friendly.read more

Waaaay overpriced. Is not an actual smoke shop. It's inside of a gas station. Very little…read moreselection. People working have no clue of anything.

Came to this location for a birthday celebration. It was my first time attending anything here. The…read morefirst thing I noticed about it was that there is not much parking. I remember when it used to be called Franks diner. They renovated it into a decent cigar lounge though. They have a very large humid door right behind the front entrance desk. They have a small indoor seating area and a pretty large outdoor seating area that is covered. It looks like you can sign up for a membership here or you can pay a daily entry fee. I believe that you have to either buy $20 worth of merchandise or pay a $20 fee to get in. All of the staff was very friendly. There was one lady inside, who ensure that you would have a cup of ice if you needed and would empty out the ashtrays when they got full. It is a BYOB place so there are no beverages. Sold on site.

Been looking for a good Cigar lounge for a while now and I would never have imagined that I would…read morefind one in Jessup. The lounge must have been a diner at some point as the outside had that vibe, but the interior was amazing. A large walk-in humidor with a huge selection of top notch cigars. The employees were friendly and helpful and didn't follow you around while shopping. The prices were reasonable though in the higher end, but it was worth my money as I knew I was getting good sticks. There is a great lounge area with leather chairs and another bar-like area where you can enjoy your smokes. There's even an outdoor seating area. I picked up some Perdomos, Arturo Fuentes, and some 1926 Padrons. All in all a great cigar lounge. I've found my place!

I have been going to Odenton Market for 2 years since I moved to MD. I always had experiences that…read moreI would rate five stars. However, in the past few months, a new employee was hired and I have never had a positive interaction with him. Yesterday I called to ask if one of my favorite products had been restocked. He was very blunt and rude, just as he can be in person. He is always on the phone even when ringing people out. He also does not understand what items are in stock and is not familiar with the inventory.

Great customer service every time I visit. The best priced hookah Shisha and coals in the state…read more Owners accommodate customers product preference while maintaining a great price point. Definitely some cigars at a steal of a price.

I enjoy shopping at Sam's Club because the prices are reasonable, especially when buying in bulk…read more The store is always clean and well organized, which makes shopping easier. I usually use Scan & Go, so I don't need much assistance, but whenever I do ask for help, the staff is always friendly and helpful. It does get very crowded, especially on weekend mornings, so I recommend shopping at other times if possible.

Wow! Great customer Service from Adreena in the tire and battery department!! She answered the…read morephone on the second ring and helped me set an appointment to have my battery changed so quickly! Her energy and professionalism truly made me know I'm a valued customer of Dams Club! Wow!!