great customer service! I always have a pleasant experience…read moreevery time I come in. The guy running the shop is very knowledgable.

New Cigar and smoke shop that just opened up in Odenton off of Annapolis Rd. The gentlemen running…read morethe store are very nice. Very knowledgeable and were quick to lety wife and I know what they were all about. I had been eyeing this place since they remodeled the outside and put the sign up. First thing you notice is that there is a ton of really cool glassware here. Alot of stuff here goes over my head, but hookahs and cigars are really what I came for. We left with a house blend for our hookah, and some really good fairly priced cigars. They seem to already be picking up Business.I don't think they could've gotten a better location for the shop.

As soon as I walked in I was immediately greeted with a smile and a wave. We chatted for a bit…read moreabout the vape industry, juices devices and he has a vast knowledge on products. I actually learned something! They had a good selection of juices and devices which I do like to see in a shop a couple of new ones which I always like. Very relaxing environment and I like their decor on the walls. You will see in the pictures. Good vape shop I will be back.

I have been shopping at many different vape shops around the D.C., Maryland, and Virginia area for…read morethe past few years. Some are so-so and some are the cream of the crop. Cloud Tech Vapes is the latter of the two. Great customer service. Friendly staff and welcoming atmosphere! They have a wide assortment of flavors and devices to choose from and the the staff is very knowledgable of all the products. The location could not be any better too. I live on Fort Meade and they are located right accross the street from the Post! No more driving for miles and miles (and getting stuck in traffic) for great service at a great price.

I have been going to Odenton Market for 2 years since I moved to MD. I always had experiences that…read moreI would rate five stars. However, in the past few months, a new employee was hired and I have never had a positive interaction with him. Yesterday I called to ask if one of my favorite products had been restocked. He was very blunt and rude, just as he can be in person. He is always on the phone even when ringing people out. He also does not understand what items are in stock and is not familiar with the inventory.

Great customer service every time I visit. The best priced hookah Shisha and coals in the state…read more Owners accommodate customers product preference while maintaining a great price point. Definitely some cigars at a steal of a price.

Really wide selection of products here and they even sell drinks!! Was priced normally for and not…read moreover charging for stuff, overall great service !

First of all I just got stationed to Maryland one of the very first vape shops I tried out here,…read morevery nice people made me feel welcomed. Everyone in this store knows what they are talking about if they don't they will find an answer for you. There is a lot of choice from mods disposables and many more. Will be going here from now until I leave Maryland.

Whoever the guy that works at this establishment needs some serious customer service training, I…read morecalled to check on availability and price and he told me they don't discuss price over the phone, I ask why and he had no answer then he get 100's of call and he can't stop what he's doing to give price, said come in and he'll discuss price, so I assume it was negotiable, well drove out there and was told prices are set, no negotiations, needless to say, very disappointed, so this establishment has just lost a new regular customer in an industry that is slowly disappearing, well done! Can't speak on anyone else's, experience, but mine was horrible. Won't be referring anyone here ever!

Outstanding store with amazing customer service, reasonable prices, and a very chill atmosphere…read more Def my go-to vape store since moving to Bowie. Employees are very knowledgeable about products. And deliver it you're in a certain mileage of the store, which is an amazing plus!

I always have fun when I go there Life is too short and…read moremiserable and they always been positive smily and just good ju ju energy. Highly recommend them

Terrible service. Ordered hard candy under the "hard candy" category on their kiosk. Paid for my…read moreorder, and received gummies. Asked why I received gummies and they said " you ordered them. Told them I ordered hard candy and was told they have no hard candy in the store. Offered no explanation for why they allowed me to order hard candy when they have none. As well didn't offer a refund. Again just said " that's what you ordered, sorry. Won't go back. Terrible business model.

I was there at 9am n no one was there to open the door n I waited till 915 n no one was there.i…read morecalled and no answer. They obviously open whenever the kids feel like working

I have purchased multiple times from Tobacco Plus. In my opinion this is the best tobacco store in…read moreAnne Arundel County. The prices are very fair and the customer service is great. The shop owners are very friendly and take the time to listen to what you are looking in order to match you up with a product that best fits your needs. They are not pushy in sales and let you make your own decisions. They simply offer suggestions and educate you on the differences between each product they offer. They have a very large verity of vapes and a wide selection of glass. When I have had issues with a product,(battery stoped working) they offered a special deal on a new replacement. Great customer service. I will continue to use them in the future and would recommend them to all my family and friends who vape.

Visited this cool little smoke shop yesterday with everything you'll need in there. I personally…read morewent for a Vaporizer and the gentleman at the desk was super helpful. I would definitely return again.

Beware if you're young or a woman. Went in today to get the same battery my fiancé has and…read morepurchased there less than 2 weeks ago for 30$ and he tried to charge me 40$. Also tried to charge me 20$ for an ooze pen. And if you're a cart smoker you know those break after 3-4 charges. I'm not dumb so I walked out. Worn be back

I bought a vape from the on 5/8/24 around 2pm. I get home around 7pm and try to charge it and it…read morewon't charge. I remove the charger and the entire charger port of the vape is stuck to the charger. I went in around 11am the next morning to express my issue. The employee only offered to give me 1/2 off. Why would I spend more money after receiving a defective product?

I really liked this spot it was quiet peaceful no lines it was a in and out job and they had all of…read morethe cigars that I wanted to try and they had some Really decent prices so if you are in the area check them out

Honestly, I have never had a bad experience here. Good quality products as well as adequate staff…read moreto take care of you. We prefer this location because of all the deals they have.

They denied my out of state ID. Then they called to…read moreapologize after realizing it was indeed valid.