I wasn't able to donate last time I went in October because I had a surgery in May. Was kind of annoyed that I wasn't told that until 2 hours into the process but I understand why they have that policy. I do hate how long the check in screens take. I read so much faster than they let you pick your answer. I was surprised when I got a call last week saying they changed it to 6 months after surgeries. I finally got to donate a few days ago. It takes a few hours the first time you go but it's not that long after the first time. Plus, they have decent compensation and bonuses. My veins have always been small and hard to find but the guy taking care of me was able to. I have bad veins so donating was hard on me and long but I don't blame anyone there. I was happy when one of the less experienced people passed me to someone who was and didn't try to make me their Guinea pig Lmao. I've always had problems with doctors even finding them so it's all good. I plan on going back here because I've heard nothing but bad things about biomat. read more

I chose this location because it's clean and the staff are generally friendly, and they used to have chairs available while waiting. That mattered because wait times here can be extremely long--sometimes up to an hour and a half. Recently, they removed all the chairs and now expect people to stand the entire time. That's completely unreasonable. Standing for that long is uncomfortable and honestly unacceptable, especially for a place that knows how long their wait times are. I've asked about it and haven't been given any real explanation. There were no obvious issues with the chairs before, so this change doesn't make sense. This used to be a place I preferred, but this decision has seriously impacted the experience. CSL is closer to me so If they don't bring seating back, I will going there. read more

This place is ALWAYS SEVERELY understaffed! It is beyond frustrating, don't expect to be out of here without staying ATLEAST 2hrs. Hire more people and figure your shit out. If I could do negative stars I would ! read more

showed up yesterday to donate blood and they were understaffed and couldn't take me. Showed up again this morning same thing. Clearly poorly managed. Manager was condescending and didn't answer any of my questions. Facility looked dirty. read more

Been coming here for about a year and the staff is awesome plus I'm doing a good cause and catching up on my reading! They're really good w the needles which is awesome I know that's what most people get scared of! It's nothing but a slight strong! read more

Octapharma Plasma - They're located in the same parking lot as Taco Bell - Blood & Plasma Donation Centers Near Me - Fife, Washington

Overall, excellent place to go friendly staff, clean, organized and professional. Not only are you helping out by donating plasma you're getting a little bit extra cash in return read more

First experience with donating plasma. Staff is mostly efficient but I do have my favorites!

If you'd want inexperienced phlebotomist fucking up your veins, if you'd like to sit for and hour and some change then freeze your ass off while the employees giggle, if you like to waste your time, if you'd like to be disrespected, then I highly recommend this establishment. But hey money is money...except the rates here are poop. Go somewhere else Don't go here. I'm trying to help y'all. read more

Octapharma Plasma - Octapharma plasma - Blood & Plasma Donation Centers Near Me - Fife, Washington

They've been closed for about a week, and they were doing a good job of keeping us informed via email. However, they didn't inform us about their continued closure and I ended up going there for no reason, which was disappointing. read more

Great staff. Never had an issue here. Easy way to make a little extra money. Highly recommend. read more

Experienced staff, a good place to go if you go at the right time. The staff is friendly, and they offer decent first time bonuses.

Second time at octapharma in Fife. First time checkin was long but expected. Phlebotomist was great and donation went perfectly. Second time in, I go a newbie phlebotomist and she managed to do 2 bad sticks on both arms. The worst part is she didn't even ask for help just rushed it and now I'm left very bruised and can't go back for several weeks until it heals. They need better training Update: so damn slow. Perpetually understaffed. Their "times when busy" charts are a joke and never right. I've come here several times now weekend, weekdays, mornings, afternoons, and evenings and it's always at least a 2hr wait just to get in a chair due to long lines and low staff read more

Octapharma Plasma - Blood & Plasma Donation Centers Near Me - Fife, Washington

Overall a good experience. It can take awhile to actually donate, especially when it's for first and second time donating. However the staff is really kind and great at explaining the process. read more

Poor service. Had to redo, due to low protein, which I understand. The nurse on duty said I passed, but to come back Wed., as doctor must formally sign-off. Came back but no doctor and she had no idea when would be in. She told me to call first. When I call no one answers phone, and the one time I got thru a lady hung-up on me. Total waste of time! But out of fairness, it is a clean operation, it is just that the right hand does not know what the left hand is doing... read more

Never enough screeners and the process is slow. The people are always nice though and I've never had an issue actually donating.

Great staff and personalities kind and caring atmosphere and they welcome u with open arms

Staff is friendly. Space is clean. They are efficient and work well together. It's nice that they provide a security guard to make you feel safe. read more

I have been her 3 times so far and every time everyone is friendly, the facility is clean, no issues other than it's a bit cold in the building but that is to be expected. Times vary depending on how busy they are and the first appointment takes about 3 hours. read more

The place is clean. But the wait times are ridiculous,especially when you are a return donor and have to wait over an hour most days just to be screened. So if you are ok with 2-3 hours to donate, this place is for you. Most of the time coming in it takes anywhere from 1-1.5 hours to be screened. Then you have to wait to get a bed, so it's a good 2.5 to 3 hour process when you visit this center. I think they need to reevaluate there business practices and maybe come up with a better plan because this is obviously not working and they are going to end up losing donors over it. There are many others centers to donate at.. read more

Octhapharma is the best donation center I have ever visited. The staff is attentive and super friendly. They give you full attention and professionally guide you throughout the donation process. And it is a way to help others and to get some extra money. read more

Octapharma Plasma - Octapharma Plasma - Blood & Plasma Donation Centers Near Me - Fife, Washington

Needle in the arm 2 long hours!! Not including the long lines and wait time to even get a bed lol omg!! THE ABSOLUTE WORST OF THE WORST!! read more

I am no longer going to donate at this facility. They have reduced the dollar amount you are given and the amounts are no longer worth my 3 hours of time it now takes from being in the last chair in line to check in .....until I am walking out the door!! The focus is no longer to get you in quickly . It is at an unacceptable slowdown. Not enough people to take care of the new donor check in process, plus keep up with the long wait in the chairs for donors to get signed in. Lately only one station is open. These past 2 days I registered to donate, went to the facility but left because of how slow the process has become!! I feel like I no longer matter. I am just a plasma donor number! read more

Used to go to one of Octapharma's competitors but they started really becoming ghetto and the staff seemed to care less if you were there or not, not all but most. A friend told me about O.P. and I was really impressed with the cleanliness and newer machines. Konnie is great and always has a smile. Management, however, needs to get more phlebotomists in there not only because of the amount of donors but because it's unfair to overwork the staff especially the ones doing the sticking and / or the disconnects. read more

I love this place and the poeple in it especially Kara, & ria there sweet I barely ever feel a thing and I love how they make you feel at home I'm glad I come here Kaylan is very sweet at well also tywetta she awesome .i would definitely recommend this place to anyone else BEST PLACE EVEEEEEEERRRRRR read more

You can never get a hold of the business after 4:00 because you're on eastern time which is ridiculous because we are on the west coast. I've been trying to call all day because they said there was an issue with the card but they needed to resend our payment and you can't get a hold of anybody at that center because they're closed at 4:00 PM on the west coast read more

Great employees, can be a long wait depending on time of day. Really good incentive programs for frequent donators.

This location is always super clean! Majority of the staff is nice and they get to know you when you frequently donate so it doesn't feel like you're seeing strangers. Most of the time I feel comfortable to go here, some times other donors make it uncomfortable to come back but never the staff! read more

Reading all my previous reviews to gain a complete look at donating Plasma. As of this date thing still seem status quo. LatelybInhave been able to get in and out within 2 hours. The staff is friendly and works hard. Unfortunately in my opinion I believe they are understaffed and employee turn over is high so new staff are always being trained. There is plenty of parking and the facility is clean. I've been donating for a couple years now. read more

My friend has been donating here for her 11th time. She went in today they told her she had HIV. WTF I'm so mad I am going to do everything I can to make sure this doesn't happen again!!! Almost the same thing happened to me at Biomat they told Me I tested positive for the antibodies for HIV. Of course I went right away to the doctors, had a blood test specifically for HIV. NOTHING showed up. A week later again negative. And thank God there is nothing. So beware!!! read more

The sign-up process took a little while but that's to be expected the first time going in for a medical procedure. After all my paperwork was filled out on my physical examination they led me back to the chair and we're very nice and comforting. They were worried about my safety more than anything. And I definitely recommend donating here. read more

Octapharma is awesome. Great customer service and speedy. As a first time patient they answered all my questions and provided me with clear instructions on the steps to donate. Explained why and how important the process was. Yes they stick a needle in ya, but how else can they collect it! Great donation center with AH-MAZING deals and promotions. read more

Kaylan was the besf she looked beautiful! She did her job effortlessly and was super kind . great facility great location!

sometimes they have their machines working correctly and sometimes they don't and when you waste gas coming all the way here especially your last little bit of gas and they defer you because your pulse is too high the first time and then your pulse is too low the second time there's something wrong with their damn machines I wouldn't go here I would go somewhere else. The only good thing about this place is most of the staff is very polite and nice and attentive. read more

Octapharma Plasma - Don't go here unless you like attentive polite people with messed up machinery. - Blood & Plasma Donation Centers Near Me - Fife, Washington

I've always been scared of needles but ever since I started donating here I been ok n I don't mind helping out even if I am getting paid for it, it does help a lot.... read more

Three hour wait times are common the center is severely understaffed, the friendly staff do their best often pushing their breaks to accommodate the influx of people. I've heard on more than one occasion that staff have been there all day with no break. With half the beds empty and a line of 12 people waiting for screening because there aren't enough staff god think they would see the issue. This policy of bare minimum staff needs to change read more

I really like this place in and out fast and very nice employees.

I'm not sure what happened but at the end of October they took a turn for the worst. They have 1 person screening donors (always incredibly slow) so it takes about 30 + minutes if there is more than 2 people in line. After the screening process they have very few people working the floor (some are not very good, I have a strong work history with phlebotomy). If their auditor isn't watching expect it to take over an hour to even get started with donating. I walked in at 9 and didn't start until after 10. When I last came here the lady that poked me actually hurt me, it was the 1st time I have ever squeaked in actual pain from a stick...because she chose to poke through a KELOID scar and poked through the vein readjusting so many times. The actual donation process is much slower, I use hydration packs before coming in and dress warm...it's not me. Before the end of October the process was flawless and now it is way more difficult and almost a waste of time, I've considered walking out but I've actually met people who rely on plasma before... if they continue to waste everyone's time I will be choosing a different center. read more