I have donated to Bloodworks Northwest 3 times over the last 15 years. Every time they have thrown…read moreout my O- donation because of a hepatitis C false positive that I always follow up with a doctor about and every time the doctor is stunned because I meet none of the criteria of someone who would contract hepatitis C. I decided to try again this last month after 4 years and found out at my appointment I could not donate due to a clerical error where no one removed the hepatitis C flag over 4 years ago. I was told to "call this number" and "try again tomorrow." Donate to the Red Cross because Bloodworks Northwest is a joke.

Friendly staff and lots of snacks. The facility is very clean and Covid protocol is strictly…read moreenforced. No one under the age of 16 is allowed in the building. Give blood people!!!

This location has always been good with getting my vein on the first try for blood donation (no…read morefishing around in my arm!). Also the finger prick was gentle, and my finger wasn't sore the next day like some other places have done. The ladies there were all friendly and approachable when I had any question or concern. They definitely follow the rules to a T. I felt like the care was high quality. I liked that they were willing to stick around and chat with me as my blood drained into the bag, I learned that the fastest donors are done in 4.5 minutes! I usually average 7-9 minutes of needle time. Of course my favorite part are the snacks afterwards. I got some chips, a cookie, and V8 juice.

I've been donating blood for years and Bloodworks Puyallup was top notch. After a very thorough and…read moreobviously necessary screening to the drawing experience to the cookies to the follow up, they were friendly and educational and super hygienic. Let's do it again!

This use to be Cascade's location but is now Bloodworks NW. They did some remodeling, changing the…read morelayout. After treats are as good as Cascade use to have. But donating blood is a good cause. Location is everything!

Quick professional and friendly every time I go. I get standard "complete blood" draws and while my…read morevein is often hard to find, they have a 100% hit rate. If you know, you know.

I've been to this location a few times and usually visit on a Sunday, as it's a relaxed day when I…read moredon't expect much drama or traffic to get to and from this location, which is literally a few blocks from IKEA. One of finding this location is using Google will show the administrative offices across the street. You need to look for the complex signage showing the donation center. I recommend completing the check-in process on the website beforehand, as it makes check-in simply a matter of showing your driver's license and the QR code from the questionnaire. No hassles, and I just give whole blood and I'm done in 15 minutes after they poke me.

Update: Her name is actually Kyla. Supervisor reached out and assured me my file will be updated…read moreand I do not have to interact or have her touch me in future visits. Unfortunately the schedule is rotating so I won't ever know if shes in at the center of choosing during day of appointment so I am very anxious of running into her again.

Technicians are courteous, professional and efficient…read more Best to schedule appointment in advance on line and fill out questionnaire. Facility is clean and well maintained Different Snacks and a large variety of drinks are available to drink after you donate. You can donate whole blood every 8 weeks, or platelets once a week, however no more than 24 x a year Currently there is a big need for blood donations in our area. Will definitely schedule more donations in the near future! Plenty of parking available. You can also ot to donate at one of their mobile sites

Malcom did a great job finding a juicy vein and inserting the needle! Ask for Malcolm next time you…read moreneed to give blood!

Throughout the years, I have donated 18 gallons of blood, and while I've never felt the urge to…read morewrite a review about any employee, that changed on November 18, 2025, at 12:15 PM during my donation at the Safeway/Albertsons in Gig Harbor. Liberty, the young lady who sat me down, captivated me with her kindness and professionalism. Her infectious energy radiated warmth and confidence, and it was clear that everyone on the bus looked to her for guidance during their donation experience. I saw her handle countless requests with grace and efficiency, demonstrating remarkable multitasking skills. Liberty embodies the spirit of going above and beyond, and she truly deserves acknowledgment for her extraordinary contributions.

The truck arrived late to blood drive location. I did get a call, but I was already almost there…read more For heavens sake, people...OPEN a brick and mortar location in Tacoma! This has been promised for YEARS, ever since you shut down Cascade. Mobile drives are a lesser experience.

DISGUSTING TREATMENT. Medical negligence, broken equipment, and staff harassing donors…read more I am absolutely sick to my stomach and infuriated by this location. I have been a loyal donor here since December and it was genuinely my favorite thing to do. This week, the sheer technical incompetence, broken equipment, and toxic management turned it into the worst, most humiliating experience of my life. I left this center crying in my car. On Wednesday, an associate named Jimena deferred me over an iron reading. I spent 24 hours correcting my nutrition, only to return on Thursday and get deferred again because an unbalanced, poorly calibrated center scale claimed I magically lost 6 pounds overnight--a total equipment error, proven by the fact that the very next morning I "gained" all 6 pounds back on a different scale when I successfully donated. Manager Marissa handled this with outright hostility, and she explicitly lied to me, stating that I may never be able to come back and donate again--intentionally twisting a temporary equipment issue into a permanent lifetime ban to scare me. She then maliciously weaponized the digital notes system to lock my account on Friday over my footwear (platform shoes) just to force a supervisor review right before my work shift. They forced me to sit waiting in the hallway like a child, only for them to completely clear the flag and sit behind the counter without ever bothering to step out and tell me. I was left stranded waiting until I finally got fed up, approached the counter myself, and asked what was happening, only to be dismissively told they had already resolved it minutes prior without telling me. Once cleared of her petty trap, I successfully donated on Friday with an incredible 46% iron level. Today (Sunday), I came back to finish my second donation, and Jimena screened my iron at an impossible 37%. A 9-point drop in 48 hours is medically impossible. My intuition was 100% right: Jimena directly violated clinical protocol by failing to wipe away the very first drop of blood from the prick, completely diluting my sample with tissue fluid. Looking back, she likely made this exact same training error on Wednesday. When I begged for a retake due to this obvious mistake, a supervisor named Sean coldly refused, dismissed my tears, and lectured me about his staff being "perfectly capable." To make matters worse, multiple employees here have continuously crossed boundaries by repeatedly demanding my Instagram and phone number after I have explicitly told them NO. This center is a complete circus. You have untrained staff violating medical protocols, broken uncalibrated scales, power-tripping managers threatening permanent bans over water weight, and staff actively harassing female donors for social media. Upper corporate management needs to step in immediately and clean house.

Please know if I could've given zero stars I would have, this place does not deserve one star let…read morealone a half a star ! First and foremost, I have been donating at the Tukwila location for 2 years plus. The only time I've ever had an issue was with one particular young lady not wanting to name names in this review she has a Yoda on her visor and her first 3 letters of her first name is GEN. Yesterday I went to donate and unfortunately I had her as my phlebotomist! The pain in my R arm was substantial! I have been in Nursing since 1996 I knew she had infiltrated my vein! I spoke to a young man and he immediately called her over, she wanted to reinsert the needle I said NO! Knowing full well the last time she did this I had tremendous pain a lot of bleeding, and the same thing happened with infiltration of my vein, she had reinserted and tried the L arm which I told her did not work well the bruising and pain was tremendous! This time I took a stand for myself! She then called a very young and unexperienced nurse to standby and they both proceeded to what amounted to gaslighting me, stating " If can't tolerate the pain, then I shouldn't be donating to begin with, and then went on to inform them that I had been donating for 2+ years at this point I was very frustrated! They were both close proximity unnecessarily so! Barely taking a step back when I was getting up from the procedure table. The very young and inexperienced nurse (I say this because I've been donating there for 2+ years and she is brand new) informing me about the procedure telling me I have to have two good veins, I knew this to be true however they did not even bother to check for access of my L arm using a Doppler! The condescending tone of both of them was very very off-putting!! here I am donating plasma to help mostly oncology patients with over 50 donations already and they're treating me like something on the bottom of their shoe! Needless to say this is the last time I will ever attempt to donate plasma at BioLife plasma in Tukwila. There are other donation places, please please anyone thinking about donating there. Please be careful you're not listening to when you complain and they like gang up on you and make you feel like you're in the wrong for saying anything. I have a right to advocate for my healthcare and I will every time this place in a word stinks.!

I wasn't able to donate last time I went in October because I had a surgery in May. Was kind of…read moreannoyed that I wasn't told that until 2 hours into the process but I understand why they have that policy. I do hate how long the check in screens take. I read so much faster than they let you pick your answer. I was surprised when I got a call last week saying they changed it to 6 months after surgeries. I finally got to donate a few days ago. It takes a few hours the first time you go but it's not that long after the first time. Plus, they have decent compensation and bonuses. My veins have always been small and hard to find but the guy taking care of me was able to. I have bad veins so donating was hard on me and long but I don't blame anyone there. I was happy when one of the less experienced people passed me to someone who was and didn't try to make me their Guinea pig Lmao. I've always had problems with doctors even finding them so it's all good. I plan on going back here because I've heard nothing but bad things about biomat.

I chose this location because it's clean and the staff are generally friendly, and they used to…read morehave chairs available while waiting. That mattered because wait times here can be extremely long--sometimes up to an hour and a half. Recently, they removed all the chairs and now expect people to stand the entire time. That's completely unreasonable. Standing for that long is uncomfortable and honestly unacceptable, especially for a place that knows how long their wait times are. I've asked about it and haven't been given any real explanation. There were no obvious issues with the chairs before, so this change doesn't make sense. This used to be a place I preferred, but this decision has seriously impacted the experience. CSL is closer to me so If they don't bring seating back, I will going there.

Really nice and professional staff. Very clean and safe. Quick donation service.....They make it…read morewith the visit so go that's all she wrote can't write no more

clean building, courteous and professional staff, and excellent phlebotomists…read more ive been to other plasma centers but this one is my favorite.

Donations are always welcomed everywhere. I enjoy donating here, the place is very clean, helpful…read moreand thankful for you. The staff is very pleasant and do their job well. It doesn't take much of your time and you get a few snacks and drinks after. It's so rewarding just knowing you'll be helping someone. Donate it's never too.