Excellent service! My AC went out today and they were here to check it out in less than an hour! He…read moregot it repaired, and provided honest feedback about my system needing to be replaced and didn't want me to throw my money into my old system anymore. He got it back up and running and connected me with another guy to provide a bid on a new system! Thank you for your timely and honest service!

We used to like mikes service. This time we called him for…read moreour heater. He overcharged us and quoted us 3times what another company wants to charge for an additional repair. Beware

My home A/C went out on a Friday night in the middle of a heatwave. I am an Airbnb host and had…read moreguests staying in my home. Saturday morning I'm on the phone with Phil Carpenter's, American Home Warranty, Salyers and . NONE of those HVAC companies would come out on the weekend, and could not schedule before Tuesday -- a 4 day wait! TRON'S answered their phone right away, and a very nice lady said a tech could be at my home within 3-4 hours. He would assess, if repairable could fix it or if needing replacement have a quote by Monday. He was ON TIME, quickly determined a part needed replacement, gave me a reasonable quote and did the repair within 30 minutes. My A/C was back on and started cooling my house down from a miserable 89 F. TRON'S is knowledgeable, experienced, quick to respond and quick to repair. Above all, TRON'S is ACCESSIBLE if you have an urgent need on a weekend. I am so impressed with this company and highly recommend!

I called them after waiting almost two weeks for a company that never called me back. Tron came…read moreout on a Saturday and worked on my heating and AC. I have two units so it was a bit expensive but they were very thorough and I am very happy!

I've had Rob coming to my house for many years. always great. prices are very responsible and he…read morecan be trusted to tell you the truth. it takes a little bit of calling and leaving messages at times, because they're so busy. busy is a good thing, means they have people who trust them to do a good job. but anytime I've had an emergency they're right here quickly. Rob was just here and replaced some worn out parts. spent a good 45 minutes up on the hot roof. it was just a maintenance job. he tightened and checked all electrical connections, replaced the contactor, cleaned coils, did all kinds of maintenance on the unit. good thing I had him come out. thank you Rob for a job well done. see you next spring.

My AC caught on fire during 115 degree weather and Rob came right out! He and his tech were so…read morethorough inspecting everything before even talking about the replacement. He found me a new u it locally, saving me money and making out much quicker to replace. He is professional and honest. I had 2 other companies come out, they didn't inspect damages, took a few pictures and their estimates were over twice his estimate. I will only go to Rob's now and I honestly believe he runs an amazing business. In only 2 weeks I have a new AC and a happy family!!!

I had an urgent A/C breakdown on a Saturday morning (during a heatwave of course), and called this…read morecompany for help based on good Yelp reviews. Someone did respond within 1.5 hours to say the earliest a tech could come out to assess was 3 days later. I messaged back asking if they had weekend call outs as I had Airbnb guests staying in my home. NO RESPONSE. I messaged requesting to schedule the app't. in 3 days. NO RESPONSE. They may be good once they schedule and show up, but I'll never know nor will I try them again.

I can't speak for anyone else but I personally wonder about those services that have no negative…read morecomments. Don't get me wrong, that didn't stop me from calling Phil Carpenters A/C & Heating and I am SO glad I did! Folks, these reviews right here, are legit! Our furnace wasn't working correctly and our gas fireplace chose just that time to start acting up as well, so I did what one does when you don't know who to call; I came to Yelp. We reviewed multiple companies and decided, based off of the reviews, to call Phil Carpenters. I spoke with Brandon when I called to see if they service my area (far Eastern Shasta County, WELL outside of Redding). He was very friendly, helpful, he asked a lot of good questions about the problems we were having, confirmed that they do service my area and scheduled me promptly for service. He told me who to expect and what time to expect them. Guys, this is not Dish or Direct that give a 6 hour window of when their tech MAY arrive. Brandon told me that Andrew would be here at 8am (which I really doubted because of where we live), and a few minutes before 8, Andrew arrived! He was on time (early), knowledgeable, skilled, polite, explained the problems we had been having, and fixed EVERYTHING! If that was not enough the service fee was incredibly reasonable! Thank you so much Andrew & Brandon! You saved the day!! I cannot recommend this company enough! Give them a call. You won't regret it!

These folks are awesome. After getting 5 estimates, ranging from $48,000 to $51,000, yes thousand,…read morethey told us they could clean our ducts instead of replacing them, our HVAC unit was fine, and we simply needed a dehumidifying system. Under $8,000.00. And the work was done in 2 days after they got the unit, which took a week. Thank you for your honesty and professionalism.

From start to finish fantastic service. Casey snd Carly were both very attentive and clear with…read moretheir communication. On site Justin, Tony and Joe worked proficiently and neatly to install 5 new split units for us. After installation they took their time explaining how to work the remote, how to clean the filter and all the nuances that come with new equipment. Very grateful to all of the Jason Sanchez crew

Did a great job putting in our new heating and A/C system. Good service and got the job done when…read morehe said he would. I also had him do some other miscellaneous repairs around the office and he did a good job fixing them. A straight shooter and dependable.

Rude service technician and I still had to have my system repaired from another company afterwards…read more Not worth it.

I can't say enough good things about American Air. From the moment I called to schedule service, I…read moreknew I was in great hands. The team was friendly, professional, and incredibly responsive -- they got me on the schedule quickly and showed up right on time. The technician who came out was knowledgeable and thorough. He took the time to explain exactly what was going on with my system, walked me through all of my options, and never once made me feel pressured. The quality of the work was top-notch, and everything was left clean and tidy when the job was done. What really impressed me was the pricing. I got quotes from several companies before choosing American Air, and they came in below the competition -- without cutting any corners. You can tell they genuinely care about earning your trust and your business, not just making a quick buck. This is the kind of company that restores your faith in good, honest service. I'll be recommending American Air to everyone I know, and they've absolutely earned a customer for life. Sincerely Rick M.

Matt came out 8-10-22 and serviced our A/C. He stated (in writing on the invoice and verbally) he…read morewould be back "by next week" to finish the job. It is now one month later, 9/9/22, and after calls to the office and speaking to his mother on one phone call and his father on another phone call we still do not have the job finished. Horrible customer service. No return calls OR return service as promised. 9/14/2022 Matt came out today and completed the service. Communication along the way would have been appreciated. Shouldn't take a negative review to get it, either. Hopefully moving forward they will learn from this. Changed from a 1 star review to a 4 star review based on them coming back to complete the service without charge.

My central AC system was at least twenty-five years old and on its last legs. Shane Wilson came my…read moreway through a strong recommendation and he and his company were better than promised. Shane recommend a mini-split HVAC system to replace my crippled unit and it has exceed my expectations. The solution works flawlessly, is whisper quiet, and is unbelievably efficient. While I am wholly satisfied with the mini-split system and it's value, I am more please and impressed with Shane's expertise, workmanship, and attention to detail. Shane is and old school perfectionist who works quickly, cleanly, and is a craftsman. He and his team took the time to insure that all units, lines, and fittings were installed with the least amount of disruption to my home while cleaning behind themselves and making sure the fit and finish were better than expected. I am eager to review my energy bill savings over time, but I continue to be impressed with the value of the solution Shane designed and the outstanding quality of his work. Shane is the watchmaker of HVAC solution providers in this community. I would not hesitate to recommend Shane and his company, especially given the value and quality they provide. Quick service, utmost attention to detail, and honesty are waning qualities now, but Shane provides all these and more in abundance.

Shane and his crew were amazing from the initial call to Shane (Recommended by friend Rob) until…read morefinal replacement completed. Communication, quality, cleanliness and credibility were outstanding. Thanks guys! Job well done!