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American Air

3.9 (8 reviews)
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Services - American Air

HVAC installation or replacement

HVAC system repair

HVAC system maintenance

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4 years ago

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9 years ago

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Phil Carpenters A/C & Heating - Mitsubishi Smart Multi on a snow rack ready for some cold weather!

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I had an urgent A/C breakdown on a Saturday morning (during a heatwave of course), and called this…read morecompany for help based on good Yelp reviews. Someone did respond within 1.5 hours to say the earliest a tech could come out to assess was 3 days later. I messaged back asking if they had weekend call outs as I had Airbnb guests staying in my home. NO RESPONSE. I messaged requesting to schedule the app't. in 3 days. NO RESPONSE. They may be good once they schedule and show up, but I'll never know nor will I try them again.

I can't speak for anyone else but I personally wonder about those services that have no negative…read morecomments. Don't get me wrong, that didn't stop me from calling Phil Carpenters A/C & Heating and I am SO glad I did! Folks, these reviews right here, are legit! Our furnace wasn't working correctly and our gas fireplace chose just that time to start acting up as well, so I did what one does when you don't know who to call; I came to Yelp. We reviewed multiple companies and decided, based off of the reviews, to call Phil Carpenters. I spoke with Brandon when I called to see if they service my area (far Eastern Shasta County, WELL outside of Redding). He was very friendly, helpful, he asked a lot of good questions about the problems we were having, confirmed that they do service my area and scheduled me promptly for service. He told me who to expect and what time to expect them. Guys, this is not Dish or Direct that give a 6 hour window of when their tech MAY arrive. Brandon told me that Andrew would be here at 8am (which I really doubted because of where we live), and a few minutes before 8, Andrew arrived! He was on time (early), knowledgeable, skilled, polite, explained the problems we had been having, and fixed EVERYTHING! If that was not enough the service fee was incredibly reasonable! Thank you so much Andrew & Brandon! You saved the day!! I cannot recommend this company enough! Give them a call. You won't regret it!

American Air - hvac - Updated May 2026

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