We met Kim and his son Matt at the home show earlier this year. We really liked their explanation about the mini split systems and after getting several estimates, we called American Air. Their estimate was the lowest. Matt and his crew were really nice and respectful and came in and did an excellent job installing our system. We did have an issue about a week or two after. Before the city would sign off the permit, the pad the outdoor unit sits on had to be bolted down differently. Apparently this was a brand new change and ours was the first unit this needed to be done to. The unit had to be lifted off the pad and apparently when that happened we lost all of our Freon. My husband called on a Friday morning and left a message that our unit was not cooling and in a matter of minutes, Matt was at our door extremely concerned and started looking for the problem immediately. He worked a couple of hours and found the leak, fixed it, filled our unit with Freon and told us to let him know if we had any other issues. Our system has been working beautifully and we are so happy with it. Weeks later, Matt stopped by as he was in our area and asked how our system was working and if we had any questions, concerns! This company was great to work with and I would highly recommend them! read more

"The Mitsubishi mini splits have been on my wish list since I first used this type of system while living in Southeast Asia. The system allows each bedroom's occupant to regulate temperatures according to their preference, which is perfect for my AirBnB home. These units are efficient and very quiet in operation. I keep the unit in the common living area set at a reasonable temperature and adjust by a few degrees to comfort when folks are utilizing the room. In the first full month of use, my electrical costs were lower than I expected and I can hardly wait to see what a difference the system makes during the dog days of summer in Redding. Kim and his team at American Air treated me with highest respect as a single female during my decision making process. Their professionalism, product knowledge, and handling of all the necessary permits, inspection notifications, and rebate forms made the entire process a pleasant experience for me. Matt also worked closely with the electrician, as the breaker box needed to be replaced in the midst of the installation. I will use American Air for all my future heating and cooling needs and I HIGHLY recommend them to you." read more

Best Priced Pros for Mini Splits in Redding. I was really impressed with the professionalism of Kim and his crew. They educated me on home efficiency and installed beautiful new mini splits in my house. Initially, there was a mixup in our communication, but Kim took responsibility and made good on his promise ( I didn't want the compressor located under a bedroom window because it spoiled the view) I really appreciate his integrity. And you can't beat his prices! His quote was substantially less than the second cheapest quote for my 4 head system. Another company, installing the exact same systems, wanted as much $$ for a 2 head system as Kim charged me for a 4 header!!! You won't be sorry you went with American Air! Great job Kim!! Thanks again! read more

I highly recommend American Air. They gave us a very competitive quote-significantly less than a quote from another company. They did a beautiful job installing a minisplit with 2 air handlers. Very professional looking. We love the system. Kim, the owner was super responsive to all my calls and coordinated a quick install. Matt, the installer answered our many questions and helped us figure out the best location for air handlers. He is extremely knowledgeable and has great people skills. I have worked with many heating and air companies in the past and I can say with confidence that American Air is top notch in every way. read more

I've shopped around a lot until I stopped at American Air to get AC install and I can say with utmost confidence that they had the best prices in town! And on top of that, what made me trust them even more was the fact that they never tried to sell me stuff I didn't need or more than I needed... quite the contrary, they worked with me to make it as economical as possible while still getting what I need. The quality of work and the customer services was absolutely impeccable! So responsive and ready to answer all my questions! They went above and beyond, I can't recommend them enough! read more

I would give more than 5 stars if I could. These guys go above and beyond what I would expect. The first time my AC broke, I talked to Kim on the phone several times while he tried walking me through fixing it myself. When none of his suggestions worked, he sent out Matt to fix the AC. Matt was very courteous and knowledgeable. The second time my AC broke I called them again (it's a really old unit). I will keep calling them for all my needs and I highly recommend them to anyone. I am a very happy customer! read more

Kim Orr and the crew of American Air did a stellar installation of a Mitsubishi Mini Split air conditioning system in my shop that keeps me warm and working in the cold season, and cool as I want in the hot season. Thanks to Matt Orr, the install and charge up to operation went very fast and had me impressed as to how efficient and quiet the unit is. Now I look forward to any weather as I know I can work or play in comfort, and economy! Thanks, American Air. Ken read more

I was both surprised and impressed by the quality of work and price of American Air. They were on time and clean. I know that sounds silly but I have had people work on my house before and left a mess when they left. The workers were knowledgeable and friendly and even took the time to show me how to run my new system and came out a week later when I was confused on some of the features to help me figure it out. I am a loyal customer for life now. read more

My wife and I purchased Mitsubishi mini splits from American Air in January 2017. We have two air handlers with one for the master bedroom and one for the kitchen, game room, and family room which are open to each other. The system has reduced our PG&E bill significantly. We are pleased with the product and recomnend American Air for its prompt and professional service in giving us our quote and subsequent installation. read more

American Air had to come out and service our office. Kim and his team were very professional and were able to figure out what the problem was within a very short time. His crew was able to pull a few parts off of the truck and repair the equipment within that same day. The AC now runs like new. I would definitely use them again for my Heating or AC maintenance and/or repair. read more

Kim, Matt and Ronnie were fantastic. American Air is affordable and only sell quality products with great warranties. They listened and offered different options at a great price. We had two mini-split systems installed. First house took about 3 days and the second house was completed in 2 days. Super nice people! Would trust them with my kids. read more

I was having a problem with my AC unit and Kim sent someone right away to check it out. Kim kept in contact with me letting me know what was going on all the time. They replaced the part very quickly and the unit is running great! All this after my warranty was up. Thank you so much, Kim! Jan Morris Redding, CA read more

Matt and Kim were super friendly to work with. Matt was busy with some jobs but was able to come by after to measure out the house for a quote. They fit us in pretty quick even with their other jobs, so that was nice of them. Great install work from Matt and Ronnie, would recommend to others. read more

The owners of this business are such a pleasure to do business with. They are people of integrity and value their community. Save yourself the trouble (and $$$) with the other companies who don't know what they are doing and just start with American Air for quality work and service!!! read more

American Air installed our HVAC units 12 years ago and they did an excellent job. Had a problem last summer and within 24 hours the system was up and running again. Would recommend American Air to anybody looking for professional installation and great follow up service. read more

I am a general contractor been working with American Air for about the last 15 years I've had great experiences and they do care about their work and Matt is always been there and taking care of things perfectly read more

Kim, Matt and the American Air Team provided excellent customer service and a very professional work on my A/C unit and furnace. I highly recommend them for all your cooling/heating installs and or repairs. read more

I hired American Air to install 4 mini-splits in my home. Their work looks very clean. They were professional and Matt was very communicative. I highly recommend them. read more

Kim and Matt are the best! Saved us in the heat of summer when our A/C quit working. They were quick and very reasonable and I highly recommend them! read more