I recently rented a home through Oceanside rentals in Naples Florida, the property was 2919 Regatta Rd. Naples. This property rented all in for $1,000.00 per night. When we arrived the pool was green and not useable, the house was dirty and in disrepair. Pool furniture was broken.
We contacted the rental company who had pool people out for 2 days until pool was fixed. There were no blinds in the bedrooms, so someone came that night to hang the blinds. Exterminator was there several times during our stay due to a bee infestation being treated while we were there. The house was not ready to be rented, it was not clean, kitchen had many broken cabinets and not stocked at all with appropriate cookware. As we were unable to use the pool the first day and a half of our vacation/sibling reunion it really started off on a sour note.
When we asked for some compensation due to the pool not operating and repair people present for hours each day we got no response. From that point on we got no response to emails, texts or phone calls. At one point the hot tub completely emptied of all water, we took a photo and sent to property manager asking for a repair person yet again-no response. I have called several times since returning home and no one answers the phone at rental company any longer. DO NOT rent through this company-something is not right!!! read more