KAELYN R. Vacation Rentals will pull your rental you have prepaid out from under you only to give…read moreit to a higher bidder for the holidays! BUYER BEWARE...VACATION WRECKERS!

I had an all-around great experience, from booking my reservation to the special attention to…read moredetail. I will come back for more. Thank you, Kaelyn and Vince, we will see you soon!

By far the most professional VRBO type property management group I have ever dealt with as a…read morerenter/tennant Casey & staff go above and beyond to make the whole stay enjoyable from the time of booking to check-out I can only assume that all the 1 star reviews in a one week span are in attempt to spam by either the competition or some jealous people that were up to no good when asked to leave

i will start by saying I NEVER write reviews. We used THL last year and the experience was great…read more This year however was horrible. Starting with sending a deposit for a house and not hearing from them for 10 months. I contacted them and was told they "tried" to contact me to tell me the house was no longer available because of a fire. They had my $8,000. They had another house available we could use. It was more money, less rooms but available. Please note my email never changed. Because we had no choice we said ok to the house. the BBQ had to be replaced the first day. The refrigerator had a frost problem and the water and ice didn't work so I had to buy ice for the month. One of the bathrooms was clogged and had to be "jetted" and all the baths needed to be sanitized. Random fire alarms went off, once at 2am. The pool wasn't serviced for 13 days and turned green. Couldn't swim for 4 days. Many more problems. Was told not to use them because of complaints. Gave away my 2026 rental even with a signed contract. Horrible and unprofessional I received a credit of $500 for all of these problems. should get no stars

I rented a condo for me and my daughters that was all freshly painted. after a couple weeks i found…read moremold all in ac coils and air ducts. the electrical outlets sparked and melted and handy man said where wired wrong. the condo was moldy, dirty and unsafe. we had to move out the first month because we all got sick. they would not communicate with me and scammed me out of several thousands $. have made no attempt to contact me. do not use . also started using the name - "naples vacation realty" scammers and just not good people

We reserved a home last night for january rental. They took our information gave us confirmation…read more Then this morning they said they need to switch us for a much worse home because that particular home is going to be leased long term the home they tried to switch us to was a dump at the SAME price Judging by their other reviews every one should stay away