Three things sum it up. Sun,Sand and family. Close friends…read moreof ours had booked these condominiums and asked us to join. Glad I did. I will say it's a bit pricey, but it was Memorial weekend and you are literally on the water. Not sure what the off season rates are but there's a 3 night minimum. The condos are fully furnished and equipped with all your needs. They even had beach chairs, beach towels and coolers available. The bathrooms were a bit grungy and outdated. But overall the condos are kept pretty clean. We had unit 3D3 and it was super spacious. Parking was right out front. There are several local markets in the area to stock up on food,albeit a bit pricey. I recommend you stop at publix before entering island. If ever in Sanibel again, I will definitely book my stay here.

SANDALFOOT DOES NOT CARE ABOUT YOUR SAFETY AND VIOLATES THE ADA…read more My family and I stayed here for the last 4 days. I am elderly and recovering from a recent hip operation. On the second day, we were informed that the elevator was broken and they didn't know when it would be fixed, which is an ADA violation. Then they told us it was fixed and safe to use, only to then reveal (after we and others had been using it) that it wasn't actually fixed and could "stop at any time". Our rooms were on the third floor and they didn't not offer us a room on the first floor until we brought up the fact that it is incredibly dangerous for me to be using stairs (and also an ADA violation), and when they did, it was only for me so I was separated from my family which is dangerous if I fell. My family had to help me down 3 flights of stairs, which was incredibly stressful. We received no empathy from staff. It is illegal to not provide safe exit routes for ALL tenants. The fact that we had to tell them that in order for them to begrudgingly offer us a room on the first floor is ridiculous and disappointing. The incompetent support team was very dismissive and disrespectful to my granddaughter. They even suggested that she sign a waiver saying that SHE would be personally responsible if anyone was trapped or injured in the elevator. That would not hold up in any court and is an absolutely despicable thing to suggest. They acted like I was an inconvenience. It put a huge damper on what should have been a lovely family vacation. Aside from the very illegal waiver they asked us to sign, undignified disrespect and general incompetence (their customer service is outsourced and does not communicate with hotel staff), they locked us out of our rooms before check-out time and didn't offer any kind of compensation for their carelessness. They also gave us a whole list of chores to complete before leaving which wasn't explained to us upon arrival. Their site should be more transparent about them expecting tenants to perform their own housekeeping. If you are elderly, disabled, or simply want to be treated kindly, please avoid this place. 0/100

I have used VIP for five years in a row to book at Pointe Santo and will never do so again…read more Pointe Santo is lovely and very much in demand. VIP Rentals makes very little to no effort at customer service. We are pretty easy-going and reasonable. Just handing us the keys to the condo is exasperating to the staff. Questions about condo availability? They are simply too bothered to deal with the renters. For Easter 2016, I used VBRO and rented directly from a very nice owner in the B building. Easter books a year in advance at PS. You have to get on it! We had wanted to rent in the E building. However, when the owner of the unit told me to call VIP to make the reservation, VIP was very terse and said it wasn't available so we booked in B. The owner in E followed up with me and confirmed VIP was wrong. They really don't appear to like what they are doing nor do they like the renters. The PS condo site lists condos for rent along with contact info for each unit. I highly recommend going to the individual owners or VBRO for condo rental. Pointe Santo is lovely and we will be going every year. We just won't be using VIP Rentals any longer. There are many options that involve nicer people and better customer service.

We just finished our second rental with VIP and can safely say after both experiences that we will…read morenot be renting with them again. They charge additional fees, being a management company, which is understandable, except for the fact that you receive nothing for what your buying. The properties are dirty and not maintained well. Expect plenty of ants and roaches. That linen fee? Expect no beach towels to be provided. About 6 typical hotel style bath towels, a couple of wash clothes, and just the sheets on the bed. They do not provide toilet paper for the bathrooms, tissues, or paper towels other than to get you started. The pool was not maintained at all on the property of our most recent stay. Overall, we are very disappointed!

Cottages to Castles is an amazing locally owned boutique Sanibel business providing a full range of…read moreoptions for your stay on the island. The staff are knowledgeable and extremely helpful. The app provided everything we needed to ensure a relaxing vacation. Sandpiper is a lovely condo with quick access to the beach. All patios face the water. Everything inside the condo was labeled, and the storage unit provided everything we needed to enjoy the beach. Highly recommend!

Highly recommend Cottages to Castles for housing on Sanibel and Captiva. Currently, things are…read morestill being repaired but when up and running again, I will be contacting them to arrange our next stay. Contacted me with a refund notice and the refund appeared quickly. Contact before this was quick with responses to my questions and info needed to make our decision to stay in their property. Can't say enough about the integrity of this company.

Very nice and clean accommodations, nice dresserS and closets, dual sinks in the one bedroom…read more Description of amenities is a little deceiving, you do have to pay for chairs and umbrellas on the beach, but there is no resort fee so I guess it equals out

Rooms: Good -- clearly recently updated, but maintenance was shaky at best. We had to call and wait…read moreseveral hours for them to fix the porch door and shower. Views are great on the second floor; all others are obstructed. Room Service: Don't expect any. It's a timeshare -- they will not perform room service unless you pester them, and even then it's self-service. Bring all your own supplies, or you'll be out of luck. Service: Suspect at best. Dante will remind you of policies and procedures rather than offer customer service. He had no problem lecturing us early and often about how "it's a timeshare." We are Platinum status, but he didn't bother to check -- so if quality service matters to you, stay at other Hilton Grand Vacations properties instead. It was offseason and he wouldn't budge on anything, which is the reason for the one-star service rating.

I was searching for Condo's to get married. I called Sanibel Siesta and had the best phone…read moreexperience, which led to me booking these condo's above all else. I spoke with Sarah, the Office Manager, she told me we could use any part of their beach to get married and anything else for the wedding. After the great customer service and friendly phone conversation we decided to book. She found us a condo close to the beach front and it was very reasonably priced for the length of stay. We also received a good discount for booking 5 rooms for family. Once we arrived, we were very impressed (so were our families) on how big the condos were. We had beautiful flowers and towel origami waiting for our arrival. It was a very nice touch. We found a great place on the beach to marry, along with several other beautiful locations to take photographs. Everything turned out perfectly! The beach was beautiful. When checking out, Sarah gave us a nice little commemorative cooler. I would recommend this place to everyone! The family is already talking about taking a repeat trip to these condos.

Beautiful condos on the beach. Wonderful atmosphere with lush landscape and temperature controlled…read morepool.

We've been vacationing in Sanibel and Captiva on and off for almost 20 years. Often we've rented…read morethrough Royal Shell and they've always been outstanding. Our most recent trip in August 2018 was cut short due to the Red Tide and we decided we would leave our beautiful home on Captiva 9 days early. When I called Royal Shell to discuss the refund options the staff were very helpful and suggested I stop by one of their offices. On arrival at the Captiva office I was met by a young man who knew I was coming and quickly sought the manager. She (Megan) had already contacted the owner who graciously agreed to refund us any days we did not stay no questions asked. This type of service is why I would recommend Royal Shell Vacations if you're headed to Sanibel or Captiva. We're sad to leave and sad for the islands and all of the gulf coast that is suffering due to the red tide, but having a business understand and work with its customers is very reassuring. They made a difficult decision more manageable, for which I am very grateful.

Disappointed and Deeply Concerned About Safety at Jensen's Marina…read moreAs locals who have been loyal guests of Jensen's Marina for years, it brings us no joy to write this review--but our recent experience was so upsetting that it must be shared. During a family stay at the marina, unauthorized individuals were somehow allowed access to the property. These individuals not only stole valuable personal belongings directly off our boat, but they also interacted with our children while on the premises. It was a terrifying experience that no family should ever have to go through, especially in what is marketed as a safe, family-friendly environment. We trusted Jensen's because of its long-standing reputation in the community, and we've recommended it to many friends and fellow boaters over the years. That trust has now been completely shattered. Even more disappointing was the way the incident was handled afterward. Despite the seriousness of the situation--including the emotional toll on our children--our claim was unfairly denied, and the resort failed to take any responsibility for what occurred. Guests should feel safe while staying at any resort. Sadly, that was not our experience here. We are now pursuing legal action and will be sharing this story with the broader boating and fishing community to help others make informed decisions about where they choose to stay. We urge ROYAL SHELL PROPERTIES to reevaluate their approach to safety, security, and customer care. Until then, we cannot recommend this marina to anyone.

Absolutely stunning beachfront condo complex- all lanais are screened and you see you the gulf and…read moremany also the lagoon (even a baby alligator). Birds are incredible and the location is so convenient to everything, The condo we stayed in was spectacular - fully equipped for inside enjoyment and beach! I loved the gas grills for cooking a quick meal. The pool and jacuzzi are "right at the beach" and wonderful. (Great pavilion too) SHELLING --- I can't say enough about our daily searches and finds. (Bailey's Shell Museum is great.) We forgot pickleball equipment but their office loans it out! Beach Volleyball fun too. Bike trails are right across the road and we had bikes delivered for the week - they deliver and pick up. The island and grounds still have a little construction but we didn't hear anything from our unit or pool. This is such special place - truly a slice of Old Florida. Restaurants are so happy to have visitors on the island and so are the shops. We rented online and owners were awesome too. Other people we met at the pool had the same experience and didn't want me to write a review bc they wanted it as "our lil secret." (BTW - rates are better in the fall if you get away - and the ocean the perfect temperature!)

On a recent week-long retreat to Sanibel Island, three of my friends and I called Pointe Santo…read morehome... and what a home it was. This place was fantastic, it had everything a group of gals could need for a week of sand, surf, and sun. The condos at Pointe Santo are individually owned, therefore they are not all available for rent. We rented through Sanibel Holiday and were lucky to score a top floor unit. The unit itself had ALL the amenities of home. A fully applianced kitchen, washer/dryer, two bedrooms (slept up to 6), two bathrooms, dining area, living room with flat screen television, screened-in lanai, and since we were on the top floor... private rooftop access!! The view of the grounds from our outdoor space was gorgeous. 360 degrees of palm trees, beach, and open sky. Air conditioning and ceiling fans provided a sanctuary from the July mid-day heat. The grounds are impeccably maintained. Amenities abound... --Heated Pool and Jacuzzi (with adult swim times!) --Free Wi-Fi, easy-to-access and quick speeds --Community BBQ grills --Clubhouse that sells smoothies, ice cream, and other goodies --Dedicated parking spaces for each unit --Bicycle Racks, Tennis Courts, Shuffleboard, Kids Activities Two of my favorite things about this complex included the on-site lagoon as well as direct beach access. There is nothing better than waking up in the morning, eating breakfast on the roof overlooking the palm trees swaying in the island breeze surrounding the lagoon, then throwing a suit on and walking directly out to the beach. It made catching sunrises/sunsets, wildlife, and a great spot on the beach a breeze! There are complimentary lounge chairs at the pool and the beach, a station to wash off sand from shells (and yourself!), a even a beach volleyball court. As with the rest of the island, the grounds were full of wildlife - I spotted turtles, dolphins, rabbits, lizards, and all varieties of bird within steps of my front door. I would stay here again in a heartbeat! Paradise for sure!

Have rented multiple years and multiple condos through Select for many years. They are always very…read moreresponsive and great to work with.

Over the years we've worked with Select Vacation Properties to find appropriate rental properties…read moreon Sanibel Island in Florida. Each time, the personnel are wonderful to work with in helping us meet our needs each time. Once in the rental property we have always been impressed with the availability of staff to address any issues as they turn up. Staff are friendly, professional and always helpful. Special shout out to Kelly!

Love it! Best and most updated place right on the beach on Sanibel Island. Bikes and fishing gear…read moreincluded.

From the owner: Beautiful vacation rental ground level right on the beach with fantastic views! Two bedroom, two…read morebathroom, and sleeps 6.

Nice rental condo - owners are very nice and responsive. Master Bedroom and bath are…read moreawesome...nicely decorated...updated too...Nice location in Sanibel, nice beach. Awesome views. There were five of us staying, everything was nice, clean and in great working condition. I would suggest that the other bathroom be updated - while clean - it was very dated. We rented with close friends in June 2017 - we had a great time....The overall facility is older, I am guessing from the 1970's....well maintained, however, could use some updating. Would I recommend staying here? Yes. Great value. Great for families! Thanks for a very nice time.

Upon entering C35 the first thing I saw was the majestic view of the Gulf of Mexico. It was…read morebeautiful. When my eyes finally fell away from the view I could then appreciate the beauty of the condo. The renovations had been completed and when I looked around I could truly appreciate the efforts. The condo has a beach theme throughout that was beautifully subtle and not over the top. The bedrooms had good closets and dressers available. The bathroom showers were clean and had good pressure. There is a washer/dryer in the condo that works fine. The kitchen is quite large and has every kitchen utensil/small appliance I think you could ever need. (I am a very basic cook.) The mattresses were quite comfortable and so was the furniture. There are TVs in every bedroom and the living room. There are tons of hooks to organize, hang, and dry items. The screened in porch was fantastic. Having coffee on the porch in the quiet of the early morning was just amazing. Finally, my interactions with Sharon, the owner, were informative. You can tell by talking to her that she has put her heart into both of her properties. (She owns C36 which is next door too.) She also is dedicated to making sure that your expectations are met throughout the week. You cannot go wrong at C35. I guess I should mention what a great experience I had on Sanibel as well. Everyone was very friendly and fun. The beach was amazing. We saw Sea turtle nest and hermit crabs. We went to some amazing restaurants and saw great wildlife and vegetation. I am gluten intolerant and have never had so many dining out options where people are so well informed. I look forward to my next visit