Best Day Ever! Took my son for part of his early senior trip. The scuba refresher was nice before…read morehand. Water was crystal clear. Saw lots of brightly colored tropical fish, lovster, eel and two sharks. Dreaming of the day we can return. Boat crew and other guests were all a real pleasure. Thanks you!!!!

I've only used this shop twice to fill my tanks. I have had to go back each time because the first…read moretime they didn't fill my tanks properly. Sent me back with about 3200 PSI in my HP100 tanks. The second time around I asked for 32% nitrox. I checked them at the store with their analyzer and they gave me 34% and 41%. When I questioned them about it they said their analyzer was broken but they were certain the tanks were filled properly with 32%. I checked them at home with my analyzer and they gave me 34% and 41%. So far I cannot say anything good about this shop.

I'm so grateful to have gotten open water certified with Underwater Unlimited. Couldn't have asked…read morefor a better experience! Everyone on the team at UU--Charlie, Javier, Hailey, Alana & Maggie--is very friendly and helpful and they make you feel like family. Most importantly, they are very safety-oriented and make sure that you know how to be too. Javier is an incredibly gifted teacher--he's very knowledgeable and breaks down the learning materials in a fun and engaging way. He's caring, patient, and reassuring if you find yourself getting nervous (which I did when first getting into the water until he calmly talked me through it). Thanks to Javier and all of UU for helping me not only learn to dive but to feel confident and safe doing it! You guys are awesome!!!

Javier has been extremely difficult to work with!!! He doesn't communicate when dive trips are…read morehappening despite having paid a ton of money to be certified. And this is the ONLY dive shop that requires you to pick up and bring their tanks to your dive and then return them to the shop. Wildly unprofessional. I will not dive with this shop again The other reviews are widely off. Javier is rude and unaccommodating! There are much better shops in town that will help you learn and enjoy diving!

Super cool place! Loved to see the cool fins and goggles. The staff were very friendlyread more

I have been going to the Florida Keys to go diving for over 10 years now and I have to say I have…read moreconverted from Rainbow reef to Islamorada Dive Center because the service is much friendlier, more accommodating, and the communication is so easy and straightforward. Keira is a pleasure to book with and work with to plan dive trips and she goes out of her way to make sure everyone has a pleasurable dive experience. Captain Jason is very safety forward and makes sure everyone gets on and off the boat securely. He is also so fun and always a pleasure to be on his boat. The instructors we dove with, KA, Tomos and Sonia were super patient and understanding of our different levels of experience. When we wanted to branch out and try new things like lobstering, they were very accommodating, and everyone was willing to work with us to be successful. I love that unlike at places in Key Largo such as Rainbow reef you can actually lobster and Spearfish with Islamorada, but they actually make sure you do it in a safe and responsible way which I really appreciate. I will definitely look forward to diving with this team again!

Don't let the occasional slightly unwelcoming vibe get to you, this is an excellent place! I've…read moregotten lots of tank fills (including doubles) and gear service done here, and they're always professional and fast. Prices for fills/fill cards and service are very competitive. They're also a dealer for basically every brand so if you need something that isn't stocked normally, you can have it ordered. I needed nitrox VIP done on a set of doubles and assumed that I'd have to wait a few days for the turnaround, but it was done in an hour, and for an extremely reasonable price, considering it required disassembling/reassembling the set. I also previously had some steel tanks in for VIP, where the tech was nice enough to brush out some corrosion inside the tanks for me for no extra charge. Just a note, though: They generally do not like you leaving tanks overnight if you drop them off for fills, since they're limited on space (especially on weekends). That being said, they're so on top of fills that it's never too long of a wait. EDIT: Shortly after posting this review, Doug (the manager) called me to ask what can be done about the occasional unwelcoming feeling, and was very nice and professional about asking for details and how they as a shop could improve. If I could add more stars for this, I absolutely would! They work hard to be the best they can, and I appreciate that greatly.

Thank you JC. Me ayudaron con mi equipaje de pesca submarina…read more Él y los muchachos forman tremendo equipo :)

I took my Diving course here and it was an extremely pleasant experience. The shop accommodates to…read moreyour schedule for what weekend to attend and the staff is super friendly!! Can't go wrong here.

Hit or miss. If you pick the classes option for certification expect to be rushed, pushed through…read moreand your equipment to be adequate. The first experience I had was horrible. I paid more the second time (read the fine print if you miss a scheduled dive for any reason you are liable for the fees for the next one) and had a private session with a master who actually knew what he was doing and took the time to properly adjust my equipment . I have since been diving with other instructors internationally and now confidently I can say that the teachers at this location are intermediate level, and you probably get what you pay for . Management is only nice at the onset when taking your money, equipment isn't sized properly to fit and the objects in store are overpriced. Be aware that the dives are with another company and the boat is owned by them, also they have a weird and uncomfortable policy that you have to exit the boat with gear and fins on by stepping into the water and climbing up a ladder to return, which is exhausting and impractical for smaller people. Also be aware that they discourage asking for wetsuits even when you may need one. I can't recommend them to first time divers and would have quit if I could have finished the certification with another company. I felt like the whole process is a push to get people through and they really don't have concerns for safety and health. I had strep throat after the first dive and major sinus irritation which was probably a combination of stress and work, but the water leaking in the regulator and oversized bcd with tank that hit me in the back of the head didn't help either. Overa, they are not the best choice for price or convenience of certification, but I cannot comment on their other options.

I can't say enough wonderful things about this dive center! I came here to complete my Advanced…read moreOpen Water and Nitrox certification, and the experience exceeded all of my expectations. The entire team was welcoming, professional, patient, and truly cared about my success and safety. From the very first day, I felt like I was part of the family. A very special thank you to Michaela. She went above and beyond in every possible way. She helped me find a hotel, recommended great restaurants, gave me directions, answered all of my questions, and even helped me find childcare so I could focus on my training. She also personally helped care for my child during part of my three-day course, which meant the world to me. As a parent, that kind of kindness and support is something I'll never forget. Her generosity, compassion, and genuine heart made this experience so much easier and more enjoyable. My instructor, Tarek Salem, was exceptional. He is patient, calm, knowledgeable, and an excellent teacher. He explained every skill thoroughly, made sure I understood everything before each dive, and gave me the confidence I needed to succeed. I always felt safe and well taken care of. I also want to thank Elara Moultrie. She was friendly, patient, encouraging, and always focused on everyone's safety. Her positive attitude made every dive fun and helped create such a welcoming environment. This wasn't just a place to earn certifications--it was a place where people truly care about their students. I left with my Advanced Open Water and Nitrox certifications, wonderful memories, and friends I'll never forget. If you're looking for a dive center with outstanding instructors and people who genuinely care about you both in and out of the water, I highly recommend this team. I'll definitely be back for more training and more dives. Thank you all for making this an unforgettable experience!

Nice dive shop with an amazing crew. This isn't a big…read moreoperation... Diving with this team is like diving with friends and family. Even the owner's kids went diving with us. The owner was one of the guides. HE is just as excited to discover fish as the kids. They made the experience easy, fun, relaxed and at the same time safe. This might be our new Key Largo favorite.

Had so much fun went. Out for my birthday and mellisa and her team showed me step by step…read moreeverything i needed to know she showed me cool places and even got to see a shark i deff recommend

Great dive at Neptune Reef, world's biggest underwater columbarium. Viz was great, and the boat…read morecrew Melissa, Carlos were super helpful. Have always wanted to do this and so glad I did.

KNOW AHEAD OF TIME:…read more * You can leave your purses/bags at the dive shop or on the boat. * You can (and should) just snorkel in your regular swimsuit. I'm not sure if the scuba divers are required to wear a wet suit because I'm not certified, but everyone else who snorkeled brought their own suit. I snorkeled and was for whatever reason convinced ahead of time that I would *need* a wet suit to do it - not true, and they're essentially giant full-body sweaters. Not optimal for sitting on a boat in the sun in like 100 degree weather. I ended up having to buy different swimwear at the shop; they did refund me for my pre-paid wet suit rental though, which was v nice of them. * Bring your own water onto the boat. They have water jugs, but the only thing they provide to drink out of is those tiny little cone-shaped paper cups (one thing they could maybe improve upon.) You will 100% need more water than that with the sun/heat combined with the fact that you're probably going to be taking many accidental gulps of salty sea water. EXPERIENCE: While physically taxing for someone as out of shape as I am, this was super fun. They take you to two different diving locations, and while the scuba divers obviously see more than we snorkelers did, the water was clear enough that snorkelers could still see tons of fish just floating face-down from the top. I believe the first location was around 18 feet deep and the next was around 40. I saw stripey yellow fish, bright blue fish, and lots of other fish whose names, while I do happen to be an expert on tropical fish, unfortunately escape me. The crew is very focused on safety; they do roll call each time everyone gets back onto the boat to make sure they don't leave anyone behind, and they take it very seriously. Don't talk during it or you'll get yelled at. I definitely recommend, although I was very jealous of the scuba divers who got to swim with the marine life up close and personal. Scuba certification has officially been added to my to-do list for the next time I'm in a tropical location.

Great experience with a snorkel excursion trip with my wife. Easy to book by calling or using the…read morewebsite. Dock location was easy to find, and you can pay for parking using an app at a nearby location. There are restrooms at nearby businesses to change, which the crew will point out. Those bathrooms were okay, but not well maintained and not connected to this business. They also DBA as Tarpoon Lagoon Diving Center. You need to bring the main things, gear or rent, food, drink, sunscreen, tip for crew. Crew was extremely great and knowledgeable. Nice boat and well equipped to take out for snorkeling, felt like the middle of nowhere, but once in the water you could see a lot underneath. It is not great for those who stay on top because you look down from 13-15' of water so things are down a bit and you will have to dive to get a closer look. Crew let us stay out the whole time even though most of the other passengers gave up after a brief swim. I went on a different trip into Biscayne National Park where the water was 3-8' and I saw much more. I felt like the bottom of the water at this location was too deep to enjoy as much and was disturbed with less life. Overall a GOOD trip with experienced crew and a great time.

Located at the far end of Sportsman's Park and visited today to find a pair of inexpensive diver's…read morebooties. They have a large assortment of booties by two companies - Tusa and Evo. The low cut Evo booties are cheap at $34.99 but the Tusa are pricey. Ordering online is the same price with free shipping with the purchase of two pairs. Actually was impressed by the quantity of angler products in the semi-spacious store. The two employees were available for questions upon entry.

One star. Absolute worst customer service experience I've had with an online retailer.I ordered a…read moreproduct from Divers Direct at the beginning of October. The package was lost in the mail. I called and opened a claim on October 7th. Divers Direct never submitted the required documents to UPS. UPS eventually marked the package as lost, and now Divers Direct is refusing to refund me.When I asked to speak to a manager, I got Rachel. She was extremely rude from the start. She told me she had "nothing to say" to me and that I would only get my money back when UPS reimburses them. According to her, I have to wait until Divers Direct gets their money before I can get mine. That's not how this works when they failed to submit the paperwork in the first place.I asked to speak to someone above her about the way she was speaking to me. She flat-out said no one would get back to me. Completely dismissive and unprofessional.I did everything right on my end. They dropped the ball on the claim, then treated me like the problem when I followed up. Do not order from Divers Direct if there's any chance you'll need customer service. You'll just get stuck and spoken to like garbage.

Amazing course and support with best of the best!!!!…read moreIncredible experience, I recommend 10000% Maria GC

excelente experiencia, muy buena atención, buenos puntos de pesca, 100% recomendado. esperamos…read morevolver pronto