I've only used this shop twice to fill my tanks. I have had to go back each time because the first…read moretime they didn't fill my tanks properly. Sent me back with about 3200 PSI in my HP100 tanks. The second time around I asked for 32% nitrox. I checked them at the store with their analyzer and they gave me 34% and 41%. When I questioned them about it they said their analyzer was broken but they were certain the tanks were filled properly with 32%. I checked them at home with my analyzer and they gave me 34% and 41%. So far I cannot say anything good about this shop.

My teenage sons and I went to Grove Scuba for an Open Water certification course and everyone we…read moredealt with was great. Our instructor, David, was extremely knowledgeable and patient. I felt very comfortable that he gave us the training we needed to dive competently and safely. I bought some gear in advance of the course and discovered that the on-line research, no matter how exhaustive, is not a replacement for actually trying out the gear. Masks I bought for one of my sons & I were uncomfortable. The staff at Grove Scuba helped us find replacements that we're really pleased with. Our experience was very satisfying and we will be back!

Javier has been extremely difficult to work with!!! He doesn't communicate when dive trips are…read morehappening despite having paid a ton of money to be certified. And this is the ONLY dive shop that requires you to pick up and bring their tanks to your dive and then return them to the shop. Wildly unprofessional. I will not dive with this shop again The other reviews are widely off. Javier is rude and unaccommodating! There are much better shops in town that will help you learn and enjoy diving!

I'm so grateful to have gotten open water certified with Underwater Unlimited. Couldn't have asked…read morefor a better experience! Everyone on the team at UU--Charlie, Javier, Hailey, Alana & Maggie--is very friendly and helpful and they make you feel like family. Most importantly, they are very safety-oriented and make sure that you know how to be too. Javier is an incredibly gifted teacher--he's very knowledgeable and breaks down the learning materials in a fun and engaging way. He's caring, patient, and reassuring if you find yourself getting nervous (which I did when first getting into the water until he calmly talked me through it). Thanks to Javier and all of UU for helping me not only learn to dive but to feel confident and safe doing it! You guys are awesome!!!

Took open water dive cert here and had a blast. Every staff member I interacted with was kind,…read morehelpful, passionate, and safety-conscious. I do wish they were better about inspecting their rental equipment. My OWD class saw a few non-safety-critical equipment issues like a mildly leaky BCD and torn wetsuits.

I have been going to the Florida Keys to go diving for over 10 years now and I have to say I have…read moreconverted from Rainbow reef to Islamorada Dive Center because the service is much friendlier, more accommodating, and the communication is so easy and straightforward. Keira is a pleasure to book with and work with to plan dive trips and she goes out of her way to make sure everyone has a pleasurable dive experience. Captain Jason is very safety forward and makes sure everyone gets on and off the boat securely. He is also so fun and always a pleasure to be on his boat. The instructors we dove with, KA, Tomos and Sonia were super patient and understanding of our different levels of experience. When we wanted to branch out and try new things like lobstering, they were very accommodating, and everyone was willing to work with us to be successful. I love that unlike at places in Key Largo such as Rainbow reef you can actually lobster and Spearfish with Islamorada, but they actually make sure you do it in a safe and responsible way which I really appreciate. I will definitely look forward to diving with this team again!

Thank you JC. Me ayudaron con mi equipaje de pesca submarina…read more Él y los muchachos forman tremendo equipo :)

Very good price, very good service. Highly recommend the company. Easy to work with, good…read morecommunication.

I took my Diving course here and it was an extremely pleasant experience. The shop accommodates to…read moreyour schedule for what weekend to attend and the staff is super friendly!! Can't go wrong here.

Hit or miss. If you pick the classes option for certification expect to be rushed, pushed through…read moreand your equipment to be adequate. The first experience I had was horrible. I paid more the second time (read the fine print if you miss a scheduled dive for any reason you are liable for the fees for the next one) and had a private session with a master who actually knew what he was doing and took the time to properly adjust my equipment . I have since been diving with other instructors internationally and now confidently I can say that the teachers at this location are intermediate level, and you probably get what you pay for . Management is only nice at the onset when taking your money, equipment isn't sized properly to fit and the objects in store are overpriced. Be aware that the dives are with another company and the boat is owned by them, also they have a weird and uncomfortable policy that you have to exit the boat with gear and fins on by stepping into the water and climbing up a ladder to return, which is exhausting and impractical for smaller people. Also be aware that they discourage asking for wetsuits even when you may need one. I can't recommend them to first time divers and would have quit if I could have finished the certification with another company. I felt like the whole process is a push to get people through and they really don't have concerns for safety and health. I had strep throat after the first dive and major sinus irritation which was probably a combination of stress and work, but the water leaking in the regulator and oversized bcd with tank that hit me in the back of the head didn't help either. Overa, they are not the best choice for price or convenience of certification, but I cannot comment on their other options.

My son and I had a fantastic experience diving with Sail Fish Scuba. Michaela, T, and the entire…read moreteam run an excellent shop and made us feel welcome and well taken care of throughout the trip. Over two consecutive days, we completed four dives at French Reef, City of Washington, Hannah M Bell, and the Benwood Wreck. The dive masters did a great job leading the dives and making the experience both fun and relaxed. They also captured outstanding photos and videos during the trips and shared everything afterward via Flickr, with more than 300 photos and 60 videos from the two days. We had an amazing time and will absolutely dive with them again the next time we return to the Keys.

What a great experience. The owners and my trainer are experienced, fun, kind, smart, etc. It was…read moremy birthday and they even bought me a cake! They all really went above and beyond my expectations and I couldn't be more happier that I chose them for my scuba diving training. Elara was my trainer and I'm soooo happy I had her. She made me feel safe, calm and confident. She is delightful and caring and made the whole experience fun. I'm coming back on a few days to do scuba diving and my boyfriend will snorkel. I trust them and would encourage my loved ones to go here for training or for a tour.

Superb dive operation located right in downtown Miami. Carlos and his team are incredibly…read moreprofessional and know how to find the right balance between fun, professionalism and safety. Their boat is meticulously maintained, organized and so clean that you can eat off the deck. They are convenient to everywhere in the South Florida area and a very short walk or Uber for visitors staying in Downtown Miami/Wynwood and Miami Beach. Highly Recommended.

I went on the Biscayne Diving Trip this past weekend with them and had a wonderful time. It was my…read morefirst time diving without my usual dive buddy, but the whole crew was very helpful, kind, sociable, and honestly so much fun. I laughed and had great conversations! Everyone was a joy to meet and it defiantly helped my fear of diving in the Miami area since I had poor experiences with other dive shops in the past! Highly recommend for casual, fun, safe diving!

Great experience with a snorkel excursion trip with my wife. Easy to book by calling or using the…read morewebsite. Dock location was easy to find, and you can pay for parking using an app at a nearby location. There are restrooms at nearby businesses to change, which the crew will point out. Those bathrooms were okay, but not well maintained and not connected to this business. They also DBA as Tarpoon Lagoon Diving Center. You need to bring the main things, gear or rent, food, drink, sunscreen, tip for crew. Crew was extremely great and knowledgeable. Nice boat and well equipped to take out for snorkeling, felt like the middle of nowhere, but once in the water you could see a lot underneath. It is not great for those who stay on top because you look down from 13-15' of water so things are down a bit and you will have to dive to get a closer look. Crew let us stay out the whole time even though most of the other passengers gave up after a brief swim. I went on a different trip into Biscayne National Park where the water was 3-8' and I saw much more. I felt like the bottom of the water at this location was too deep to enjoy as much and was disturbed with less life. Overall a GOOD trip with experienced crew and a great time.

I had a great trip thank you for having me! Beautiful day to dive Rainbow and Neptune Reef…read more C. Burgess

Located at the far end of Sportsman's Park and visited today to find a pair of inexpensive diver's…read morebooties. They have a large assortment of booties by two companies - Tusa and Evo. The low cut Evo booties are cheap at $34.99 but the Tusa are pricey. Ordering online is the same price with free shipping with the purchase of two pairs. Actually was impressed by the quantity of angler products in the semi-spacious store. The two employees were available for questions upon entry.

My experience with Divers Direct has been one of the most frustrating online purchases I have ever…read moredealt with. I ordered a special-order item worth hundreds of dollars specifically for an upcoming trip to Florida, where I was supposed to pick it up. The entire purchase was time-sensitive and clearly tied to my travel plans. Unfortunately, due to circumstances beyond my control, I was forced to cancel the order. Instead of showing any understanding or willingness to help, Divers Direct became extremely difficult to communicate with. Responses were slow, vague, or completely absent. At several points, I was simply ignored. What is most disappointing is the complete lack of empathy and professionalism. When a customer explains that a cancellation is caused by force majeure and unavoidable circumstances, you would expect at least basic communication and some attempt at finding a reasonable solution. Instead, I experienced radio silence and a dismissive attitude after payment had already been made. This is not how a reputable company should treat loyal customers spending significant amounts of money on specialized equipment. Delays and complications can happen in business -- but transparency, communication, and customer service are a choice. The entire experience left me feeling misled, frustrated, and completely unsupported. Based on how this situation was handled, I cannot recommend Divers Direct to anyone expecting reliability or professional customer care.

Amazing course and support with best of the best!!!!…read moreIncredible experience, I recommend 10000% Maria GC

excelente experiencia, muy buena atención, buenos puntos de pesca, 100% recomendado. esperamos…read morevolver pronto