Second car in the last six months I've brought to Caliber for body work. Dan the manager and Glenn…read morethe lead tech got my car done way ahead of schedule. This repair was a big job and they exceeded expectations. The paint job was seamless as was the process with insurance and rental car.

January 12, 2024, another driver was found at fault for a cosmetic side-rear collision on my…read moredriver's side (see the "Before" picture). Went through my insurance and was recommended to take my vehicle for repairs here. Much vetting of reviews and researching the facility happened next which concluded as satisfactory to me. I delivered and dropped off my vehicle at this location in person March 20, 2024. They (Levy and Brittany) maintained good communication and explanations in person and over the phone prior to the repairs and during the repair. Received the repaired vehicle back April 5, 2024. They did very good work. Notified me of each significant step and kept me well informed. They even cleaned the vehicle too such as the floor mats and hubcaps of the wheels. After receiving the repaired vehicle, I noticed a missing fastener and made a note of it in the comment section of their survey that they sent me. A couple of days later, my service advisor reached out and wanted to help rectify the issue; after bringing in the vehicle, they installed the missing fastener at no charge and I was back on the road again good to go. Big thanks to my service advisor, Levy, as well as his team. Well done!

FIRST TIME - Car not aligned SECOND TIME - Bumper falls off…read more I got my car repaired or (replaced) here around March 23rd. An 18 wheeler backed up into my parked car. It was taken there from my insurance. First The employee assured me that my car would look brand new and like nothing happened. He then said my whole bumper would be taken off. HE SAID IT WAS BE REPLACED. He said it would take about three weeks because that's what it normally takes. I got my car back in six days. it did not look brand new and the piece that was dented in was still visibly dented in. I took it back and the employee agreed that it did not look properly done. I left my car and I got it back the 2 days later because Aaron said he was waiting for the piece of the bumper. Two weeks later, today, I'm on the highway and my rear bumper falls off. I go to caliber collision and they tell me that, that part is not related to what was done when in fact, you have to takeoff the bumper to fix it and repair it. THEN clip it and screw to secure it. You cannot do it while it's on the car therefore you must tighten something back up once you put it back. There were screws missing and nothing was broken or chipped so it was impossible for anything to have been ripped out as the general manager was trying to say. Telling me it was repaired now not replaced. They tried to tell me that that must've happened after I picked up the Vehicle. I picked it up two weeks ago so something must have been loose two weeks ago for it to come offwhile I'm driving. I did not get rear ended I did not get into no accident. . No one has the time to f**k with me and rip it out and I wouldn't want my car in the shop again! due to work, so there's no reason that I'd lie about this or that I'd want to be doing this. They tell me they can give me the quote for the new repair. I shouldn't have to pay s**t when I just picked up my car and the part that fell off is related to where you guys repaired because there's no way you can repair it without touching that part. I looked under my car, screws were missing and, where the clips go They were still in place, nothing on the bottom was damaged. So nothing was ripped out. I'm thinking since I got my car back in six days that they were moving too fast and must have not tightened it properly, but of course they cannot take accountability and now I have to get it done myself. I messed up and told him I work in construction. I mentioned it because I would notice if anything happened to my car being that I don't park on job sites. So the general manager wanted to use this and say it was my fault and I must have went somewhere. Just called back and said they see warping on the clip holders I would not recommend. The Indian guy, (GM ) And Aaron.

5 Stars for Repair! My customer service rep was awesome…read more 1 Star for the "Interior Appearance" of my vehicle when I first picked it up. **This is a new 2026 vehicle, so it was dropped off very clean. **My car should have not been dirty at all, I feel like my car was driven around while it was not being serviced. *There was a pocket knife wedged in the seat, it could have punctured my leather. *Dashboard had white flour water looking residue all over it. *Both front floor mats looks as if they were washed in white flour water. *Back seats had the same white flour water residue, but on the seats and headrests. Why are you in my backseat when you are repairing my bumper? *Window sticker residue was left on the windshield.

The quality of the work is outstanding,I couldn't ask for more,paired with the great customer…read moreservice Mr.Russel has a deep understanding of what customers are going through who've been in car accidents and dealing with insurance.This shop priorities is making sure their job is above insurance standards and what's right for the customers well being,very professional upstanding guy Thank you to Ms.Sarah as well for the clarity,time,estimates of the work,followed by great professionalism. Also a big shoutout to all the other employees who did an amazing job there at superior auto body! V/r William Calton

Best service I've received in the 757. Russell is very reliable, kind, & values the work he puts…read moreout. 10/10 experience definitely recommend this place! Thank you so much to this team for getting my car back on the road in mint condition

This is a wonderful place to do business with! Thank you to Diane, Michelle, and Amy for a nice…read moreexperience when I walked in. And a big thank you to Brian Whitehurst who looked at my Toyota Avalon and gave me an estimate without me having to wait a long time. He could not have been nicer! I was able to leave it that same day, which was a plus. I was very pleased with their friendliness and professionalism and did not feel the need to get another estimate. After a minor fender-bender, my tail light and rear area was messed up pretty bad and my trunk would not close. Wow, was I pleasantly surprised when I picked up my car and couldn't tell that anything had happened to it at all! Joe who brought the car out to me was also very nice. I would definitely recommend London Bridge Motor! (P.S. The car in the photo is not my car.)

They were supposed to fix the brakes and stalling issue on my truck. Their quote was high but the…read moreguy said he'd adjust it for me. When I when to pick up the truck he didn't budge an inch. They overchanged by about 400 dollars. And to top it off the truck stalled almost immediately on the way home. When I confronted Robert, the guy In charge, he gave me all sorts of attitude and insulted me and condescended to me. He acted like it took forever to replace a MAP sensor which is a 15 minute job, maybe 30 with testing. I suggest finding a more reasonable shop or if you're gonna pay premium you should get the service that comes with that.

I had such an amazing experience the past few weeks and can't thank Leo enough! I came in with a…read moretough situation after a major mechanical failure of my old vehicle, negative equity to deal with, and a tight schedule with work and kids' sports. I felt like finally the universe was on my side as Leo and his team helped me figure out all the fun financials of a low valued trade in and getting into the new-to-me vehicle that my family and I needed. The genuine kindness from Leo and Danny and Fatima (I'm sorry who else's name I may have forgotten) has restored my faith in car dealerships and I may never go anywhere but RK again. If you are in the market for a new vehicle, please do yourself a good service and go to RK Chevy and ask for Leo. He will literally run from building to building, texting you updates as he works on making things happen. Just don't be surprised if you have to beat down a line of other customers who are there to follow up with him. He's that good. As I said the day he handed me my new keys, "It may only be April, but it's LEO seasonnnn!"

Five stars aren't enough for the team at RK Chevrolet!…read more After a string of disappointing experiences trying to find a reliable used car for my child, I was starting to lose hope. That changed the moment I spoke with Moustafa, the sales manager. I explained exactly what I was looking for, and he was refreshingly honest--he let me know it might be tough, but not impossible. Although they didn't have anything at the time, he promised to keep an eye out. Just two days later, I got a text: "I think I found the one." A trade-in had just come in, and he thought it could be the perfect fit. I headed over after work and was introduced to Doug Whitmore, the sales rep who made the entire experience an absolute pleasure. Doug was funny, kind, genuine, and incredibly easy to work with. He made what is usually a stressful process feel simple and even enjoyable. If you're in the market for a new Chevrolet or a dependable used car, do yourself a favor and reach out to Doug Whitmore at RK Chevrolet. He's a true professional who genuinely cares, and I'm confident you'll drive away just as satisfied as I did

The Best Body Shop in town and now the best Mechanic shop in town! The recently corrected a major…read moreair by another auto shop and I couldn't be happier with their service!!!

I own a nice little '06 Mazda Miata, but at one time it had a not-very-nice moldy smell. In a rare…read morefit of do-it-myself blundering, I pulled off the inner door cover and found some mold, but along with a number of plastic pieces whose job was to hold the cover onto the door. I could never get the inner door cover to snap back into place. I figured a body shop could do this, so I took it to Brian at H & T for an estimate. Estimate, schmestimate... Brian just walked over to my car with a screwdriver and a tool that looked like a cross between a can-opener and a screwdriver. Ten minutes later he was done. He didn't even charge me. Now my Mazda is a lot of fun to drive again. Thanks, H & T!

Jason and his team did a great job on my car (body work after somebody backed into my drivers…read moreside). Reasonable prices, reasonable turnover time and he was willing to accommodate and not charge me extra when work ran longer than planned. Would definitely recommend and will go back again!

I am so pleased with their work. My SUV's roof had become a real eyesore with badly oxidized paint…read moreand they fixed it to perfection. The estimate was so much less than I had guessed, I added repainting one fender panel that was strangely matte, and they took a lot of effort and pride in redoing the pinstriping all around so that it now looks brand new. I can't say enough for how happy I am with the result- my old car has many years of life to go, and it looks great. Just excellent work for great value. Highly recommended.

I felt as though the service was overpriced, as well as he had a tendency to request for more money…read moreat the end of the service on top of the overpriced job. He didn't return to complete the clear coat as he said he would when I asked him repeatedly for a few weeks. I took the car to another shop to get job evaluated and was told that the black paint did not match with manufacturer. I wasn't confident when I saw him grab paint from his car that seemed it ran on empty when I told him I needed black paint and he didn't ask for the year nor make of the car. Overall not satisfied

Awful service and made the damage on my vehicle even worse. They stated they would buff out and not…read morespray paint the scratches. First thing he pulls out is a bottle of spray paint. Scratches are still very visible.