1. Caliber Collision

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    Virginia Beach, VA

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    Caliber Collision

    4.0 (18 reviews)
    Closed • 7:30 am - 5:30 pm
    Updated 1 month ago

    Services - Caliber Collision

    Bumper repair

    Auto frame testing

    Rear-end damage

    Caliber Collision Photos

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    Frustration & disrespect begin here.

    If you ever find yourself about to take your car to Caliber Collision on Central drive in VA Beach.....Immediately stop what you're doing & pick up a big rock, write the name Rachel on it & beat yourself in the face repeatedly because that's exactly what it feels like dealing with these people......absolutely the worst.

    This was the damage to my Jeep after the accident.

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    20 days ago

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    Community Manager

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    6 months ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    8 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    6 years ago

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    Review Highlights - Caliber Collision

    “Russ helped me out so much with my insurance claim and always kept me in the loop.”

    Mentioned in 2 reviews

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    Caliber Collision - Car Restoration

    Caliber Collision

    (26 reviews)

    FIRST TIME - Car not aligned SECOND TIME - Bumper falls off…read more I got my car repaired or (replaced) here around March 23rd. An 18 wheeler backed up into my parked car. It was taken there from my insurance. First The employee assured me that my car would look brand new and like nothing happened. He then said my whole bumper would be taken off. HE SAID IT WAS BE REPLACED. He said it would take about three weeks because that's what it normally takes. I got my car back in six days. it did not look brand new and the piece that was dented in was still visibly dented in. I took it back and the employee agreed that it did not look properly done. I left my car and I got it back the 2 days later because Aaron said he was waiting for the piece of the bumper. Two weeks later, today, I'm on the highway and my rear bumper falls off. I go to caliber collision and they tell me that, that part is not related to what was done when in fact, you have to takeoff the bumper to fix it and repair it. THEN clip it and screw to secure it. You cannot do it while it's on the car therefore you must tighten something back up once you put it back. There were screws missing and nothing was broken or chipped so it was impossible for anything to have been ripped out as the general manager was trying to say. Telling me it was repaired now not replaced. They tried to tell me that that must've happened after I picked up the Vehicle. I picked it up two weeks ago so something must have been loose two weeks ago for it to come offwhile I'm driving. I did not get rear ended I did not get into no accident. . No one has the time to f**k with me and rip it out and I wouldn't want my car in the shop again! due to work, so there's no reason that I'd lie about this or that I'd want to be doing this. They tell me they can give me the quote for the new repair. I shouldn't have to pay s**t when I just picked up my car and the part that fell off is related to where you guys repaired because there's no way you can repair it without touching that part. I looked under my car, screws were missing and, where the clips go They were still in place, nothing on the bottom was damaged. So nothing was ripped out. I'm thinking since I got my car back in six days that they were moving too fast and must have not tightened it properly, but of course they cannot take accountability and now I have to get it done myself. I messed up and told him I work in construction. I mentioned it because I would notice if anything happened to my car being that I don't park on job sites. So the general manager wanted to use this and say it was my fault and I must have went somewhere. Just called back and said they see warping on the clip holders I would not recommend. The Indian guy, (GM ) And Aaron.

    5 Stars for Repair! My customer service rep was awesome…read more 1 Star for the "Interior Appearance" of my vehicle when I first picked it up. **This is a new 2026 vehicle, so it was dropped off very clean. **My car should have not been dirty at all, I feel like my car was driven around while it was not being serviced. *There was a pocket knife wedged in the seat, it could have punctured my leather. *Dashboard had white flour water looking residue all over it. *Both front floor mats looks as if they were washed in white flour water. *Back seats had the same white flour water residue, but on the seats and headrests. Why are you in my backseat when you are repairing my bumper? *Window sticker residue was left on the windshield.

    London Bridge Motor - Everything fixed, new door can fully close and lock now.

    London Bridge Motor

    (22 reviews)

    This is a wonderful place to do business with! Thank you to Diane, Michelle, and Amy for a nice…read moreexperience when I walked in. And a big thank you to Brian Whitehurst who looked at my Toyota Avalon and gave me an estimate without me having to wait a long time. He could not have been nicer! I was able to leave it that same day, which was a plus. I was very pleased with their friendliness and professionalism and did not feel the need to get another estimate. After a minor fender-bender, my tail light and rear area was messed up pretty bad and my trunk would not close. Wow, was I pleasantly surprised when I picked up my car and couldn't tell that anything had happened to it at all! Joe who brought the car out to me was also very nice. I would definitely recommend London Bridge Motor! (P.S. The car in the photo is not my car.)

    They were supposed to fix the brakes and stalling issue on my truck. Their quote was high but the…read moreguy said he'd adjust it for me. When I when to pick up the truck he didn't budge an inch. They overchanged by about 400 dollars. And to top it off the truck stalled almost immediately on the way home. When I confronted Robert, the guy In charge, he gave me all sorts of attitude and insulted me and condescended to me. He acted like it took forever to replace a MAP sensor which is a 15 minute job, maybe 30 with testing. I suggest finding a more reasonable shop or if you're gonna pay premium you should get the service that comes with that.

    RK Chevrolet - Proof how the truck is being advertised. Mr Greer set the record straight for me which has changed my opinion about the business.

    RK Chevrolet

    (200 reviews)

    RK Chevy has an amazing team! The guys were cool too but I was assisted by a team of ladies, and…read moretheir cohesion was awesome. I was assisted and drove a few rides with Ilham, she was so wonderful, knowledgeable, and a variety of other great things. She takes her time and focuses on her customer, what we want, and how she can make sure that we had it. I got a new Trailblazer and it's a dream! So grateful for Ilham, Fatima, and the entire team. 5 stars and we will return when we're ready to trade out the Traverse!

    Five stars aren't enough for the team at RK Chevrolet!…read more After a string of disappointing experiences trying to find a reliable used car for my child, I was starting to lose hope. That changed the moment I spoke with Moustafa, the sales manager. I explained exactly what I was looking for, and he was refreshingly honest--he let me know it might be tough, but not impossible. Although they didn't have anything at the time, he promised to keep an eye out. Just two days later, I got a text: "I think I found the one." A trade-in had just come in, and he thought it could be the perfect fit. I headed over after work and was introduced to Doug Whitmore, the sales rep who made the entire experience an absolute pleasure. Doug was funny, kind, genuine, and incredibly easy to work with. He made what is usually a stressful process feel simple and even enjoyable. If you're in the market for a new Chevrolet or a dependable used car, do yourself a favor and reach out to Doug Whitmore at RK Chevrolet. He's a true professional who genuinely cares, and I'm confident you'll drive away just as satisfied as I did

    17th Street Automotive

    17th Street Automotive

    (59 reviews)

    Brought my car in because I could see oil around the valve cover gasket. Asked them to look it over…read moreand verify. They charged me $30 to look at t and provided an a free vehicle look over on other things. They let me know that it was indeed leaking and found an additional leak. They sent me a quote and I was flabbergasted at the price. The first original leak repair was quoted for $2,700. They did find another leak that would cost me an additional $1500 to repair . Way more than I was planning. I talked to a gearhead at my work and he said absolutely do not pay that. He said they do this to women, unfortunately. I talked to two other local shops who quoted me for everything on the original repair for $800 and $1100. Those quotes were for everything 17th Street was going to do for $2,700. I hate that companies do this. The icing on the cake was that when I drove my car home, I popped the hood and they didn't even attach the cover to the motor. It was just laying cockeyed on the top. It makes me question what else they didn't reinstall after looking over my car.

    Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.

    Caliber Collision - bodyshops - Updated October 2026

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