I stop going there years ago and emailed them the same. If you look the least bit 'shady' to her she thinks you are going to steal and assumes you are not buying anything so she offers no help. So silly--besides very overpriced. read more

They have a great selection of beads and crystals but the Australian or British woman that works there is rude and not helpful unless you bring in 10 bracelets to be repaired otherwise you will be ignored.The owner is somewhat helpful if you are purchasing al lot of materials. The last time I went to the store that had a sign in the window advertising the business for sale. I stopped going there and go to jj Beads. read more

OC Beads is amazing! They are fully stocked wall-to-wall with all sorts of beautiful beads. They have everything you need to repair what you have or create something new. Sue went out of her way to be helpful. I went looking for some very particular amber beads and stretchy cord. They had just what I wanted in the perfect size. I can hardly wait to go back! read more

I love this place and go out of my way to stop whenever I am even remotely in the area. I live over 2 hrs away and have been searching LA, OC and Riverside counties for a *quality* bead shop. This is the place. Not only is the staff and owner extremely helpful but I love that they will even do the beading for you if need be. Other than going to bead shows I have not seen the quality that I see here. read more

I love, love, love this store. Not only is it beautiful but I can always find great interesting beads. I'm really into making industrial stuff and they always have something cool for me. They let you geek out at their workspace for as long as the shop is open, which is great for people like me that don't have a work table at home. I also took a wire wrapping class here and it was awesome. I always find everyone helpful and friendly. read more

I really enjoyed OC Beads. I was visiting SoCal for the weekend and Googled 'beads.' This is a great shop if you are looking for semi precious stones and interesting metal findings and beads. They also carry African beads. I think it may have been the owner there who could not have been more easy. Never crowding. The shop was larger than expected and easy to reach. I wished it was located in NorCal. Loved it. read more

Even though the price point is a bit above what I normally pay I give this bead store 4 stars because they have a vast selection and they did have some really nice sales. The lady who works there - don't know if she is the owner was helpful but didn't crowd me. And she also was nice enough to show me where there were 1/2 price tables. I found several things I had not seen before and I've been to a lot of bead stores here and in other areas. If you are looking for unusual gemstone strands they have them - I could really drool over them. I will definitely go back. read more

Amazing selection of beads. I took a garnet necklace in for repair, she fixed it within hours. Great customer service. Good place for inspiration and ideas for jewelry and craft projects. read more

My daughter and I stopped in OC Beads today for the first time. The clerk was very unfriendly and couldn't be bothered helping us. The prices for the beads were off the map. Anyone with basic computer skills could find the same quality beads for 1/4 of the cost on Vitabeads.com. The basic wire was $18. which is 13.99 at Hobby Lobby and $9. with their coupon for the same wire. Ridiculous! read more

The bead selection here is truly amazing. I mean, I must say, my mind was blown with the selection of crystals, fresh water pearls and unique beads. One of a kind selection. Kind of expensive, but worth it to find what you are looking for. read more

This is a very well organized, well stocked bead shop. You can tell that the owner is a real jewelry and bead connoisseur. She is an artist and has all of the tools, beads, and findings you will need. read more

Great selection. I would give it 5+ stars for variety. I make lots of jewelry and this place has great stuff. I gave it overall 4 stars because it is sooo expensive. But it's great and so is the staff. Awesome! read more

OC Beads has an enormous selection in beads among other stuff. The employees were extremely helpful and the owner, Sue, always seems glad to see me every time I come in. A ++++++++ read more

I was looking to buy some charms , I could never inquirer by phone what they had because they never answer it even during business hours, so after driving about 25 minutes to find the store the lady who was working ignored me. If I needed assistance it was only by direct questioning. Their prices were 30 to 40 percent higher than anywhere else I have been. So overall assessment is rude and expensive. read more

I've been going here for years for convenience, not bc of the service. The South African woman is intermittently pleasant, but hates to be bothered with questions - it makes for an uncomfortable atmosphere. Also, their location is relocating in February 2016 (temp. Closed) so hopefully the attitude will change with the new location. read more

Dropped off a freshwater pearl necklace for repair. Mishi couldn't have been nicer, helped with choices on the repair, and had it ready the same day. Looking around the store - wow! What a selection. read more

We were vacationing in the OC so we had to check out this bead store. Found it on yelp, so thought it was only fair to review. We really liked this store. It's a cool/industrial/shed vibe...she has such a great selection it's incredible. Prices are comparable. Loved the shop watchdog ;) read more

You won't believe the selection! If the prices weren't so high I'd give it four or five stars just for the incredible organization of all those beads! The lady who helped me was very knowledgeable and nice but the prices are a bit disappointing. Go for the selection; you'll probably find just what you were looking for. read more

Great selection of Beads, Wanted to Make a necklace for a friend, Store Very helpful in design and assisted in stringing the necklace and clasp. Will definitely send friends to this store. read more

I brought two broken anklets to be fixed and the woman working there did a fantastic job. Customer service was also wonderful!

i have been going to OC beads for years. I have found the staff and owner to be very friendly, knowledgeable and ALWAYS willing to answer questions. I love the high quality beads, chains, and stones, there is a huge difference from other stores I have visited in OC and LA in quality and variety overall, I love how they won't hover, but if you need assistance, they couldn't be more helpful and informative. I've been here so many times over the past few years and have never, ever, ever experienced anything but the best customer service. read more

OC Beads is the closest you can get to the bead shows, and experience it locally. I was WOW when I walked into the store. Plus they have 2 other stores, The Shed, an Artisan's gallery, and The Coop, which is a store that specializes in Americana - stuff that is only American made - what a cool concept! You need to stop by and check it all out. read more