I have been here 3 times since July to obtain a 2nd opinion. I have nothing but great things to say about this office. My provider is Samantha Reynolds which is a nurse practitioner. She is all the things wonderful. The office staff has been helpful and warm. I am being treated for a myriad of complex issues and have been treated for with respect, dignity, and courtesy. read more

OBGYN Associates - Exam room 22 - Midwives Near Me - Saint Augustine, Florida

Took my daughter to get her IUD replaced in the correct position. (2nd visit) 3 women in room. No one washed their hands. The tech and doc had no "coat". They asked her to recite why she was here and she did, but all should have because they were not prepared themselves. 1- gloves? 2- tools? Nurse went out 2x. This is a very painful procedure and it should have been carried out more professionally. 3- no empathy 4- no compassion 5- no humane discussions. I'm sorry my daughter had to wait while they looked for tools. I held her hand and told her to breathe, but why didn't they ? Very surprising to treat such a young person like a procedure rather than a person. Just wrong. Did they know her history when she walked in that room? Did they make her feel like she was taken care of? No read more

I want to start by saying that Nurse Samantha Reynolds was absolutely lovely and seemed like a wonderful and highly competent provider. This one star review is due to a trifecta of experiences I've had in the last couple months with this practice (specifically a member of the a member of the nurse team as well as the billing dept). On 8/20, I went to get my blood taken. The nurse couldn't find my vein and left bruises until another nurse took over. When I left I received a call back saying they forgot to run another 10 total tests that my provider had requested. Thought I thought it really careless of them, I came back that same afternoon to finish the tests. The nurse then told me they didn't have the specific tubes they needed for the sample so she wasn't sure if the sample I would be giving would yield the results from the lab (???) I politely asked if I could take my lab orders somewhere else and they printed them off without issues. On 10/8/24, I called to ask if they could reprint the lab orders for me. They said yes and when I went in they struggled immensely to find them and were working with me to find them. They requested a nurse come and take a look at the computer to find them. The nurse came over, looked at me and asked me if the test was for "my weight problem" which was horribly inappropriate, insensitive and honestly something I haven't been able to stop thinking about since. I said "no, it's to assess for PCOS" and she quickly replied "that would have been my next guess" which is again offensive given that PCOS causes weight gain. I have an eating disorder that should be in my chart and expected to be treated with dignity and sensitivity when I'm in my provider's care. She said this in front of other people. It was humiliating and I hope she or someone above her reads this to know that she's caused someone extended emotional pain. On 10/11/24 I called because I received a bill from my insurance stating that I owed over $200 for some basic lab tests. Prior to calling their office, I called my insurance and they said that the reason I was billed was because this provider sent them to an out of network lab, Lab Corp. I called them and was put through to Sharon in billing who assured me that there is no default lab and tried to tell me that I must have specifically requested them to use lab corp which was not the case. Her tone was put out, condescending, and defiant from the get go. When I stated that was not the case whatsoever she said she would give me a call back. She called me back later today to let me know that she was "on hold for over an hour with Labcorp" and they said to disregard the bill and "you would have gotten through them more quickly through the patient line"...... like??? Thanks for the suggestion but this is literally your job ???. Why are you so comfortable dropping all basically professionalism and complaining to me when you should report your findings and politely apologize for the inconvenience ? It feels so agonizing to deal with people about basic medical services who can't wait to make you feel like an inconvenience for advocating for yourself. I will be jumping through hoops just to find another provider because this office admin is THAT BAD. read more

I had to reschedule an appointment for Dr. Asher. It was months later before they could get me in. Then THEY called me to reschedule- and again put it off for several months. I tried to call their office prior to the appointment and no one answers. Goes to a voice mail. When I came to the appointment they asked if I had completed the paperwork online- when I said no (I preferred to do it in office) they told me I had to be rescheduled! I was standing in the office after 6 months waiting and they wanted me to reschedule! This should have been a warning on the text message reminder before coming in. What a disrespectful way to treat people. read more

Absolutely amazing I feel so comfortable here love my Doctor and she is the BEST and so sweetest and amazing knows so much knowledge and gives you important information that will help you with what works for you with birth control or anything answers ur questions and I feel so welcomed and the they make appointments fast and amazing easy for you anytime and day and and etc and plus and they decorate the office so cute for the office and and everyone is nice and sweet and helps you able to learn how to use things and it is so AWESOME and DR KATIE ROCKS she is so sweet and amazing and fantastic and absolutely a delightful professional Doctor women and awesome and angel make sure any plan works for your health insurance and that covers birth control and and etc and lots of options and you can choose and and BEST PLACE EVER I HIGHLY RECOMMEND IT bring ur daughters and ur self and etc for delightful and wonderful place and seriously it is worth it and and you and ur daughter will feel happy comfortable and making places that helps you and ur health insurance and etc and so awesome and everyone gives you important information and that just you feel happy and great and and so definitely which to this GYNO/OBGYN you be happy and perfect for you and family friends and tell your neighbors employees and etc and plus ur the doctors are really flexible and with scheduling and with you go for check it out! Worth the drive and and absolutely the boom and it is so amazing and unbelievable and peaceful warmth place and and and feel comfortable happy and welcoming and i love this place so much! Thanks Lauren read more

Been going to Dr yarian for over 10 years. Moved to Palm Coast 3 yrs ago so wanted to switch offices. Needed mammo ordered by Dr Kappi, Dr Yarian cancelled it, after she was no longer my doctor. St Augustine recently called me to sent up my yearly in St Aug. Tried to call to make appt in PC. I called and immediately get a recording that tells me to make an appointment I have to get on patient portal. Patient portal says I dont have access (I did before) and should call the office, or leave message and they will get back to me in 24 hours. IN the last 3-4 years its just been mistake after mistake with this practice. read more

Dr Kaplan has been wonderful to be treated by. I had met with Dr Yarian for 20 years, but the change over to new ob/gyn physicians continued the excellent treatment. Drs Pulsfus and Searle and all midwives/nurses are outstanding. The office staff and billing can be difficult to work with at times, but I have found them accommodating and patient to communicate with, overall. read more

Horrible customer service. Good luck getting them to call you back when you leave a voicemail. I even submitted multiple requests for an appointment online. The message and website said they would contact with 48 hours. I guess 48 hours for them is over one month later. Lol. When they finally called me back the receptionist called at very end of shift and left a voicemail she sounded very annoyed and talked extremely fast/ rushed. I couldn't understand it. Next. I would rate 0 stars if I could. read more

Some staff is nice but some are beyond rude. They don't have a problem making you wait over an hour for your appointment but they are quick to threaten cancelling your appointment if you're not on time read more

Update: I did return to this practice. I love my doctor and I know the doctors are all knowledgeable. It stinks the rest of it isn't perfect, but they've made some improvements. Enough that I moved my 2 star review to a 4. I think they're trying to address some of the issues I mentioned here in my old review. read more

STAY AWAY AT ALL COST!!! They bill you for everything little thing. Money hungry and careless about your health my doctor has screwed me over twice now. Also billed for an annual was given a bs response. Run!!! read more

I've had two births at this hospital. My first one was amazing. The midwife (meadows) was amazing. She listened to everything I had to say and didn't do anything without consent. My second birth was done with Lindsey S. And I cannot say enough bad things about her. I am a very natural minded person, but could not afford home birth out of pocket. I had 0 complications and made it very clear that I did not want any unnecessary intervention. She finally convinced me to get an IV for "fluids" after laboring a long time. I denied Pitocin several times, even signing paper work stating so. But as soon as I pushed my baby out she took advantage and put it right into my IV. I've never had issues birthing the placenta, and I didn't have any issues now. I am so beyond frustrated. I will never go back here. And I'll never recommend them again. They also pushed me onto my back against my will while I was pushing to "give me better leverage" when that's literally the worst position to push in and I stated multiple times I did not want to push that way.There were several other issues but this was the one that really stuck out to me. If you want a birth where your in control, this is not the hospital for you. read more

I switched to this OBGYN when I was already 26 weeks into my pregnancy, having an awful experience at my last OB office. I was super nervous changing so far into my pregnancy and was worried that I wouldn't have enough time to make a "connection" with the staff that ultimately would be taking care of me and my baby. I have had nothing but a great experience since day 1. I am so happy I made the choice to start coming to OBGYN associates and I only wish I made the choice much sooner. I will definitely go back to them with my next pregnancy! The staff is super attentive and caring, from the front desk that checks you in, to the staff that checks you out, all the nurses and providers you see in between, they are all great. Every concern or question I've had at any appointment has always been answered. They've always scheduled my appointments ahead for me, they do a reminder phone call and also print your next appointment sheet out for you. I always walk into my appointments knowing what I'm going to be seen for and I never have waited more than 15 minutes to be seen. I truly appreciate that they get you in and out but they do not sacrifice the attention and care for the sake of time either. They have ALOT of providers, whom I've met all of, and I can confidently say that I'm no longer worried about how my labor and delivery experience will go but excited to be in the hands of professionals who truly care for you and your baby. Also side note, Naomi is AWESOME. She is by far my favorite. read more

I hate to write bad reviews but it's much needed. This place has surely gotten too big and has gone no where but downhill over the years. The office staff is rude as all get out. No one there will help anyone that truly needs it either! It's no wonder pregnant women have issues this isn't a happy place. They do nothing but stress you out! When you're pregnant and having issues they should help you and make you feel secure instead they tell you that you are full of drama and ignore you! read more

Worst Choice We EVER Made! Before I begin I want the reader to know that I am not in any way questioning the integrity of the medical doctors within this facility or their respected abilities, however this review will be very honest regarding our experience. Prior to selecting this practice my wife spent many hours researching the doctors whom practiced in this group. Suffering from a traumatic emotional experience in her past regarding a male physician, it was my wife's desire as a paying customer to only deal with female OBGYN's which was discussed very clearly during our first visit. At the time the doctor in whom my wife felt would be the best candidate given her medical history and reviews seemed to be compassionate to my wife's unique concerns and informed us of the practice's standard policy of patients having to be seen by the rotating doctors within the practice, however also stated that it doesn't always work out and comforted us by saying that given our time line of pregnancy it should be no problem to work arrangements out so that my wife, whom has been emotionally and mentally scarred in the past, would not have to be subjected to being seen or examined by a male physician. Fast forward, we are now at 27 weeks along and just made our last payment installation to this medical group to assure that insurance deductible was met to be fully covered for delivery and we experience the single most disrespectful treatment by a member of the office staff after just being informed that our unborn child may have irregular heartbeats and was being sent to the second floor for additional monitoring and emergency ultra-sound. This information alone was stressful, but to have to deal with complete unprofessionalism from some woman behind the counter additionally added stress causing my wife to become a complete emotional train-wreck. I do not know her name (because she did not have a name tag on, just a scrub top with the practices logo on it) but through her actions and her comments she continued to show lack of compassion or concern towards a patients current condition and mental well-being, which inadvertently could have effects on an unborn child. At one point, the staff member directly insulting towards me for simply trying to explain that both my wife and I's work schedules and times and days available were complicated to their hours. Other doctors were available to see us, however she was insistent that my wife be made to see a male OBGYN with no other alternatives. We asked to speak with our doctor whom we thought we had built a kindship with, however this woman took it upon herself to contact the doctor directly then returned to us stating the doctor questioned her, and I quote "Why am I always seeing the same patients?". At this point trying to console and comfort my emotional wife we simply asked that we call and make our next appointment as we needed to get downstairs to find out if there was something wrong with our child. The doctor's concern was that perhaps chambers of our child heart chambers were fusing together or to see if perhaps water was surrounding the baby's heart. The staff on the second floor witnessed my wife's severe emotional distress upon our arrival and provided a great service and comfort to my wife to help calm her down. I thank them so much for that. Several days pass, yesterday my wife receives a call from the OBGYN Associates group, Laura I believe she said the woman's name was where that she spoke to. As she told me of the conversation that she had I simply could not believe how unprofessional this specific group really is. This woman apparently MANDATED that my wife's follow up appointment be with one of their male doctors and was very rude to my wife referencing our work schedule and available times. As I listened, I found myself thinking that we are the paying customer and we should never be talked to in such way and with so much disrespect. Yes I made comments that I would let all this be known and I am true to my word. There are hundreds, if not millions of women worldwide that have had horrible and unspeakable things happen to them when dealing with male physicians and carry emotional stress and feelings of severe discomfort when dealing or trusting the opposite gender and perhaps like many we truly feel that it is our choice and our right to choose what is best for "US" in the best interest of our child. I would love to plead my case to the medical board and ask that this be under review. At this time I strongly encourage women and couples to choose what type of service they wish to receive for their hard earned money. read more

This has been my go to Gyno for years (Sorry guys, girl talk here)! Dr. Searle and Nurse Leslie are an awesome team. The office is comfortable, always on time, and when you're late they still make time to wiggle you in. If you're new to the area and looking for a new doctor, this should be your place! read more

This office is wonderful, I love the midwives and Dr. Jago! All the staff members are nice. They are really great at calling you back in a timely manner. I would def. recommend coming to this location. read more

Do not go to them if you need support in a pregnancy. I was put in the hospital at 4 weeks. I never see the same doctor and they never talked to each other. For two days I never even saw one of them. Furthermore, the nurses called the on call doctor because I'm having cramps.... His response... With no evidence and never even having seen me or reading my chart.... "Well, she is probably having a miscarriage". Immediately I will be changing practices!!!!!! read more

Super comfortable, always on time and friendly knowledgeable staff. They are also very encouraging and helpful. And when I say comfortable, I mean I nearly took a nap on the exam bed, waiting for my RNP. Go there if you live near the hospital, enjoy convenience and free coffee before your exam. read more

Dr. Reed spent so much time discussing my health. She made me feel like any question I had was important and answered every question thoroughly and thoughtfully!! What a great staff! read more

Super clean and they just had a remodel. The Drs make you comfortable and staff makes you feel welcomed.

The doctors are nice and very helpful the office staff however were always very pushy and rude. Especially the ones at the desk where patients check in. read more

Terrible experience!!! Doctor did not let me finish a sentence let alone finish a thought to answer any/all his questions. He told me about everything he had been doing that morning, why he was late, why he was rushed, and his computer was broken. I even asked him to let me finish my sentences and he kept interrupting me. It appeared as though he had me all figured out without knowing the reason for my visit. I picked him based on his experience but this practice is out of control. read more

I decided to choose OBGYN Associates because of the reviews I saw online so I scheduled my appointment. What they neglect to tell people is that they have the same number for multiple offices so when you call thinking its for a specific one and make an appointment, they do not tell you which office they made it for nor do they ask which location you prefer. I went to a different location thinking that's the one I called so it had to be there but it wasn't and they would not accept me 10 min late so they said sorry we have to reschedule you. This is after I waited two weeks for an appointment and had to take off work for nothing. If you decided to go with them make sure you know exactly what office they are making it for because they will not tell you. I did find an office kind enough to take me the same day so I will not be going to this office. read more

Dr Jago is fantastic!! The 3 stars are for a receptionist at the front desk. She is rude and short with people. I held for 12 minutes from the get go, decided to call from another line and was answered right away. When I told her I thought maybe the line I called and was on hold on wasn't working because I had been on hold for 12 minutes, she said.... Your name. No thank you for holding, not a bit of common courtesy. Down right rude. read more