Royal renovators fixed our leaking roof and the service was beyond amazing! The prices that we got…read morewere the best from all the other quotes. The best bang for your buck. Highly recommended!

## **Detailed Review of Royal Renovators (Experience from ~2023) **…read more My experience with Royal Renovators in 2023 was extremely disappointing, unprofessional, and ultimately costly. I normally don't leave reviews, but the level of incompetence and deception I encountered deserves to be shared so others can avoid the same situation. ### **1. Repeated Misdiagnoses and Unnecessary Charges** We originally contacted Royal Renovators because our roof was leaking. They came out twice and still couldn't identify the source of the problem. Each visit came with new explanations and new charges, none of which made sense in hindsight. Eventually, they claimed they had finally found the issue and charged us approximately **$4,800** for the repair. We trusted their assessment and paid, hoping the leak would finally be resolved. ### **2. Leak Still Present -- and More Confusion** The next time it rained, the leak was still there. Same spot, same issue. When we called them back, they used a drone to inspect the roof but still couldn't figure out what was wrong. Their uncertainty was alarming. We ended up using **our own drone**, and we were the ones who actually located the problem area. When we pointed it out to them, they insisted the leak was coming from the chimney area -- which was completely incorrect. At that point, it was obvious they were guessing, not diagnosing. ### **3. The Skylight Disaster** While they were assessing the roof leak, we made the mistake of agreeing to have a skylight installed at the same time. That turned out to be another huge error. The skylight they installed looks like a **DIY project**, not professional work. It has a **constant draft**, and when the weather gets cold, the draft is unbearable. It's clear they had no idea what they were doing, and the workmanship reflects that. Instead of adding value to our home, the skylight became another problem we had to live with. ### **4. Lack of Professionalism and Skill** Between the misdiagnosed leak, the sloppy skylight installation, and the inconsistent explanations, it became clear that the workers and foremen lacked the knowledge and professionalism expected from a roofing company. Their priority seemed to be collecting payments, not fixing the actual issues. ### **5. A Competent Company Fixed Everything** We finally decided to get a second opinion and found **2BQ Roofing**. The difference was immediate. They assessed the roof and instantly identified the real issue -- something Royal Renovators failed to do after multiple visits and thousands of dollars. 2BQ Roofing fixed the problem correctly, and here we are **three years later with not a single drop of water**. That alone speaks volumes. ### **6. Final Thoughts** I would never recommend Royal Renovators to anyone. Their service was unprofessional, their workers were incompetent, and their repeated misdiagnoses cost us time, stress, and money. The skylight installation was just the final confirmation that they were not capable of doing the job. If you're looking for a roofing company that actually knows what they're doing, skip Royal Renovators entirely. Our experience with them was a complete waste, and the only real solution came from hiring a different company.

I had my flat roof replaced last week by Royal Roofing Queens at my home in Flushing, and I…read morecouldn't be happier with the results. I've been living in my home for over 20 years and we have only layered new roofs over the old one as temporary patches. But their team showed me soft spots and I knew that it was time for a full tearoff and replacement of my roof. They worked with me on pricing from different discount programs they had. From start to finish, their team was professional, they detailed the estimate with all the particulars I asked for, they answered rounds of questions by email that I had with their office and project managers, and on the day of the installation they showed up early 730am, were professional, they communicated with me and sent photos throughout the job with drone photos and pictures and videos from the roof itself. Thank you to Sean, Eric, Mike, Jaime, and Eden - they explained every step of the process clearly, answered all my questions, and made sure I felt comfortable throughout. The quality of the work came out outstanding, and they completed the job on time in 1 day in fact and within my original budget. I highly recommend Royal for their roofing work. Thank you to Angela and Emily at the office for their help with insurance certificates and updates to the proposal and contract. Top of the line company I highly recommend.

Highly professional and well run company. The crew is outstanding and very efficient, hardworking,…read moreand highly skilled. Communication at all levels was excellent and the quality of the work was outstanding.

We hired Ramon / Rivera Construction for a bathroom renovation and interior painting project and…read morewould not recommend working with him. There were ongoing issues with both workmanship and execution. A tub faucet was installed in a shower, paint coverage was uneven and inconsistent, and multiple areas were left in the wrong color despite being told everything was complete. At times, a different, lower-quality white paint than what we had purchased was used. During the project, multiple glass windows were broken and plexiglass was installed in a historic bay window instead of properly replacing it with the materials we purchased. A tile floor had to be removed and redone after being installed without regard to the pattern, and we had to intervene to prevent a countertop from being cut in the wrong location. A significant amount of materials we purchased for the project, including tile, paint, and three ceiling light fixtures, were not returned or accounted for. When we attempted to reconcile materials, we were unable to get clear or consistent answers. Materials (we purchased) were also requested well in advance of when they were actually needed, and the materials used on site often did not match what we had purchased for the project. This, combined with the lack of clear accounting, raised concerns about how materials were being handled across jobs. Overall, the experience lacked attention to detail, transparency, and accountability, and we would not work with him again.

Super happy with our experience! Rivera Construction did a great job on our roof--everything looks…read moresolid and clean. We've had a lot of rain recently and I can confirm all leaks have been fixed. What really stood out was how responsive they were. We had a separate leak pop up later on, and they came back right away to fix it. Great attention to detail, super fast responses and just really easy to work with. Definitely recommend!

John, came over within the hour. Assessed the situation and pomptly fixed the loose fascia board…read morethat was hanging on the side of my roof. Pricewise, he was reasonable. He's honest and I'll use him again if needed.

I recently had the pleasure of working with John the owner of Two Brothers Roofing, and I couldn't…read morebe more satisfied! From start to finish, their team was professional and friendly. The quality of their work is exceptional, and they completed the project on time and within budget. I highly recommend Two Brothers Roofing for anyone in need of roofing services!

I can't say enough good things about Bill White Roofing! Their customer service was absolutely…read moreamazing. They came out the same day, went up on the roof, and quickly identified a small hole that two other companies completely missed. Both of those companies quoted me around $2,500, saying I would need to remove fascia and gutters--without even inspecting the roof properly. Bill White Roofing was honest, straightforward, and saved me from unnecessary work and costs. It's so refreshing to deal with people who truly care about doing the right thing. I will absolutely be referring them to all of my neighbors and will continue to call them for any roofing needs in the future.

(Roof repair/roof leak/fixing valley) I am sorry that I…read moreposted this review late. I promised Bill to post this on 12/8/2021(FYI, I am not getting any discount/money for posting a review). Bill and his crews did a great job of fixing the roof leak! It hasn't been leaking so far after the fix on 12/6/2021. Although they are not the cheapest among the vendors offering to fix the roof, they were very responsive, offered a great quality of work and a 10 years warranty! While all the other contractors I talked to needed at least 2 - 4 weeks before actually fixing it, Bill did the inspection himself and was able to schedule the work in about 3-4 days! His crews, Mario and another man who can't speak much English took just 1 day to install the new valley membrane and finish all the patching. And they cleaned up all the garbage promptly. There were only 2 things I was a little bit concerned about, which Bill promptly and patiently answered. (1) It's a bit cloudy/rainy on 12/6, so I was worried that might affect their work and was wondering if Bill wanted to reschedule. But Bill, based on his experience, assured me that they would be able to finish the work before the rain, and it shouldn't have any impact. (2) It's stated on the contract that the valley roofing material will be "new Firestone roofing with black mineral surface", but eventually what's installed is "Firestone SBS White". Bill explained that the white one would be a better fit because a silver coating is needed for the black one, and with Firestone SBS White, the silver coating is not needed. I am really glad and appreciate that Bill took the time to patiently and promptly address my concerns, and explained everything thoroughly to me! And he is very flexible with the payment methods as well! Overall, Bill and his teams did an awesome job! Thank you very much for the hard work! And I will post an update in 3 months - 1 year if anyone is interested!

They saved my roof. I was doing renovations and several service providers advise that I replace my…read moreslate roof with an asphalt roof for peace of mind. Hugh quickly advised me against that and offered a maintenance inspection to ensure my peace of mind and prevent me from replacing a Rolls-Royce with a Toyota. Since I did not have any current leaks he confirmed that there was no rush to make any decisions and he walked me through the process of ensuring I can keep the beautiful roof I currently have. They are honest, thorough, and quick to respond to all needs. They've become my primary Roofing professional and I will deal only with them moving forward! They saved me a lot of money in the process.

Willam And Hugh Roofing I recently had a yankee gutter…read moreplaced on my roof was and I had the roof sealed and coated; They did a great job from start to finish. They were timely, did not take any shortcuts and were skilled in their work. I appreciated the integrity the finish work. William and Hugh Roofing are more than fair in their pricing. I can go on and on four years ago, they did my Godmother's roof and hatch amazing work. I asked her to have them give her a dianostic on her roof ... gave them the job they did not disappoint, since then they have done two additional roofing assignments that I have recommended and were excellent completion. I can't say enough in reference to William and Hugh Roofing... great work ethic , follow through, skillset and integrity! thank you so much! Mary C Clinton Hill neighborhood Brooklyn NY

Within a few years it's all falling apart, new pipe railing began rusting within one year, giant…read moreflakes of rust coming off from under the stairs, concrete patches cracked after one winter, new steel channel supporting the stone rusting on the surface (and who knows what's going on under the stone)...

I have been having some water leaking above my window. My spouse found milestone online and spoke…read moreto Mik. He came by the same day to view the issue and provided an estimate. We decide to proceed with the process and they came on time to start. They did an awesome job and cleaned up.

AKT did this work for us a year back - they did the front steps of the coop building (they were…read moredamaged and has not been properly fixed for 30 years) and changed them over to bluestone along with other porch patching. Working with them was professional and amazing. Showed up as per schedule and did the job in a way so that we could still keep using the steps while in progress. The steps look beautiful and have made our property appreciate in value. We will always reach out to them for more similar and roofing projects.

I've used AK Roofing and Waterproofing multiple times, and they consistently deliver excellent…read moreservice. They recently replaced our skylight covers and installed protective plexiglass. The team is very responsive, professional, and all the work is backed by a solid warranty. I highly recommend them for any roofing needs!

Don't get Scammed. Matthew will take your money and never do the job or do crappy job which will…read moreleave you with same issue. This guy no roofing experience! Address is fake! Name is fake! I wouldn't give him 1 star.

never use this company they took 6000$ from me and never did the work , the guy seems all…read moreinterested in beginning , please beware I don't want it to happen to anyone else

Gino and the team at Fabulous Roofing are absolute pros!…read more Gino and his team replaced our roof in 2022, after a brutal winter, we reached out to Gino for a roof inspection to check for any leaks or storm damage. He sent his crew over right away to do a full assessment. We were thrilled to get a clean bill of health on our roof, but even more impressed by their responsiveness--and they did the whole inspection free of charge! If you're a homeowner in the NYC area looking for a trustworthy roofing contractor, Gino is the one to call. Whether it's a roof replacement or a quick roof repair, they are the best in the business!

Gino and his team are ROCKSTARS. We had a few bad leaks in our condo driven by shoddy work from a…read morefew different roofers. By the time we reached out to Gino we were desperate and wary of contractors. Gino couldn't have been more different from all the roofers we encountered. He was trustworthy, direct, fair, described in detail how he would address the job and didn't put any pressure on us to go with him. He uses very good materials and has a great crew that he directly supervises. He was on-site every day and provided us with consistent updates throughout the job, even texting pictures/videos for us to sent to the rest of our building's dwellers. He also checked in after the work was done to make sure his work was holding up. 5/5 stars!! I emphatically recommend him! I honestly wish he did more than roofing, we would trust him with anything!