Check the address. They have moved. I would recommend this…read moreplace for tattoo removal. Get a consultation everything is completely explained to you in detail Staff was nice and I would definitely go back

I have been so happy with the progression of my laser hair removal! I've done underarms, lip,…read moreBrazilian, and legs and have had amazing results in all areas. Tatiana is such a pro, very sweet & easy to talk to, and takes the time to make sure I'm comfortable. She goes above & beyond with providing me all the info I need regarding pre & post treatment. Love this place!

I used to recommend this business to people in the Arcadia area but I won't anymore. I had some…read morenot-so-great customer service from them in the past but let it go as I assume maybe the receptionist was just grumpy and having a day. But it was on more than one occasion. It seems like they're annoyed if you ask questions. Which is usually what people do when they are uneducated about what you're asking and get uncomfortable. I was asking the receptionist who the first tech was that I saw who moved and then came back. Instead of making it a smooth conversation by just looking at my past appts to see who my techs were, she said, "do you remember their name?" No I just know it was the first girl I saw." "Ok well you've seen 3". Ok so the first tech." It was just going back and forth like she wanted to make things difficult and to keep asking me questions guessing the name of the techs. So I asked her if she could read me the names of the techs so I'm not guessing. Why do people purposefully make things more difficult? I am a Fitzpatrick 4 and when I called to ask about the Fitzpatrick scale, the girl didn't know what a Fitzpatrick scale was. Not a good sign. I only decided to come to hello laser for the specific laser GentleMax-Pro and they are extremely close to where I live. So basically out of convenience I'll give them a go. It wasn't until I called about one of my last appts out of 6 to see how long I should be off hydroquinone before doing laser. She didn't know what that topical cream was, which is shocking as it's a BIG contraindication with laser. She said, "I'm sure 48hrs is good." I said, "oh wow, really? Only 48hrs? Are you able to ask to make sure? I don't agree with guessing when it comes to laser and people's skin." She abruptly repeated again, "48 hrs." So I decided to wait 2 weeks to be sure and then go in for my laser. Glad I did. The lack of education and care of their customers, is frightening. Be careful customers. Laser is not a device to play around with. Once something goes wrong it's nearly impossible to undo. With laser studios, you sign your life away so they can't and won't be held responsible if something goes wrong. Even if they guided you incorrectly. Those girls have way too much downtime and not having enough knowledge. Maybe they should be studying so they can learn proper contraindications with medications and devices before booking anymore appts. And stop arguing with customers. It's extremely unprofessional.

I'm VERY much into the BEST customer service, best solutions. and best pricing...and I received all…read more3 plus the bonus of a beautiful and clean interior. So here I am letting you know that Erica (supervisor) was so kind, the receptionist was super adorable, and Dr. Kira was very professional, gentle, and informative. I felt very safe and comfortable receiving a brand new service (filler) and I am EXTREMELY happy with my results. I was scared because I've seen what I would deem as disaster-results on other people from OTHER medical professionals, but I chose Hello Laser based on the before and after photos, the phone conversation I had with Hayley (the Scottsdale supervisor...Phx is closer to me so I chose the Phx location), and the conservative approach! Just do it!! Hello Laser is amazing! All of them in every location!!!!

SkinSpirit is by far the best Medspa I've been to! I've…read morebeen to multiple SkinSpirit locations here in AZ I go to the Biltmore location now for all my skincare needs. The front desk staff is so nice!! They always are so kind and welcoming Meggie takes care of all my facials and microneedling. She gives the best massages as well :) Taylor and Sarah are the absolute best injectors! You will be in great hands with either of the girls Not only are they so friendly but they are very knowledgeable in their specialty!! I trust them both 10000% I've hand such amazing experiences here and recommend to all my family and friends!!

I've been going to SkinSpirit at Biltmore for about a year--not because I thought the work was…read moreexcellent, but because I'm a creature of habit and it was close to where I live. Over the last several months, though, it felt like no one was listening to what I actually needed. Instead of addressing my concern, I kept being offered alternative procedures, none of which made any difference in the area I wanted treated. I fully understand you can't make a 60-year-old look like a 20-year-old. All I wanted was a little filler at the bottom corner of my lips. That's it. But Sarah, the last provider--and honestly one or two before her--did other procedures that accomplished nothing. Sarah used a volumizer at the bottom of my lip corners plus threads. The only outcome was a badly bruised chin for two months. She told me not to get too excited because the "filling" was just inflammation. As a nurse, that was concerning to me--I wanted filler, not inflammation. After the procedure, the pitch shifts to more expensive treatments, like microneedling. Sure, that might be worthwhile on its own, but it doesn't solve my problem. Two and a half months after Sarah told me I'd see results, I've seen none. Zero. I spent $1,800 for nothing. I called the Biltmore location on Thursday, September 16th, and spoke with someone whose name I unfortunately didn't get. They said they'd call me Friday morning. Nothing. Today is Monday, and while I've left another message, I don't expect a response. I'll be going to a provider who will actually listen and do this very minor filler procedure for me. I wouldn't recommend SkinSpirit Biltmore. They may do something, but understand going in that you likely won't get the results you want--so you keep returning hoping for better. Go to someone reputable. Not SkinSpirit.

Highly recommend Arcadia Wellness! I am always greeted with a smile and made to feel welcome from…read morethe moment I walk in. I always see Chesney, and she's amazing--professional, knowledgeable, and always up for the challenge. I also appreciate that they never try to upsell me or pressure me into additional services. The care and customer service are consistently excellent. I highly recommend Arcadia Wellness to anyone looking for a great experience!

Arcadia Wellness is fantastic. Sarah, the owner, is incredibly thorough and truly takes the time to…read moreunderstand what you need. You never feel rushed, and it's clear she genuinely cares about her clients and the quality of care she provides. The space itself is beautiful, calm, and exceptionally clean, which makes the whole experience even better. It's the kind of place where you immediately feel comfortable the moment you walk in. If you're looking for thoughtful, professional care in a welcoming environment, I highly recommend Arcadia Wellness. Sarah has created something really special here.

Deb has been treating me for more than 5 years (botox, filler, dissolving old filler from prior…read moreinjectors, skin treatments), and I cannot recommend her enough. Her skill is amazing. She is mindful of keeping her treatments natural while enhancing my natural features. She is kind, has the softest touch, and really takes the time to make the process as painless as possible. Her office is beautiful and clean, and the staff is so helpful. She offers affordable payment plans through Cherry if you qualify to break the cost up over time. If you are looking for a new cosmetic provider, I cannot recommend Royal Aesthetics enough.

I absolutely love Sarah. She is honest and upfront about your needs. I trust her advice and she…read morekeeps it real. Never too much, but what I also love is that Sarah really cares and follows up with you. During your treatment, she's educating you and taking the time to explain everything. She doesn't try to oversell treatments or products. She actually made me a video tutorial with some skin care, ensuring that I use it properly and correct amounts, so not to waste product. Sarah is the best!!

The girl behind the front desk that greeted me was very kind and sweet. She helped me check in and…read moresat with me until my technician called me in for my service. This was my first time trying a laser facial and it was so relaxing. My tech explained everything before doing it and I purchased a package for 3 additional ones.

I give this location 5 stars for today's visit-- only…read morebecause the staff from the Scottsdale location were working here today. They are so lovely. However, my overall experience has been highly mixed, so it's 3. I would have rated this location 1-2 stars just 6 months ago. The Scottsdale location's customer service and professionalism really saved my business with them. Just understand this is the same company, different locations, and I've had drastically different experiences at the 2 places. Full disclosure, in the past with the regular front desk staff at this location I've had issues communicating with and I almost cancelled my subscription until I realized I could do my treatments at the Scottsdale Quarter location. I have them rated as 5 stars in Yelp. I go there usually for monthly treatments even though it's farther away from my house. I will rate this location right down the middle due to the mixed experiences here. Today's visit was great. The nurse giving my resurfacing treatment was fantastic and the front desk staff were wonderful. If I have to come back to this location and it's unpleasant or unprofessional with the front desk staff, in any way, I will update my review. ** Just be very aware that you cannot be late at all, they will turn you away. Doesn't matter what the circumstances are, they are strict about this. It creates a level of tension that I think is unnecessary for an expensive spa treatment. Obviously no one wants to be late, and I strive to get to appointments 5-10 minutes ahead of time. But just know if this happens to you, they will not work with you. I was 8 minutes early to my visit today. They tell people to arrive 10 minutes early for their appointments. In order to make sure you find it easily if you're new coming here-- Park next to Cheesecake Factory and walk towards Love Sac or Tempur-pedic. It's right there. I am trying to save you time from walking around the entire shopping center.

Came in for micro needling and now have gridlines on my forehead and scars on the sides of my face…read more I've been receiving micro needling treatments from Stockton for a year now and have never had an issue. I came into Phoenix skin because I was hoping for a better price but for the quality of work it matched. I saw Katerina and although very sweet I think she needs re training on how to do micro needling. Her passes are all over and she dug the needle into my smile lines and forehead. She also was touching her gloved hand to my headscarf while also using that same gloved hand to apply the PRP.

I called to make an appointment for laser tattoo removal around 4pm yesterday. I had 4 previous…read moretreatments by them but I haven't been consistent with going the past couple of years. It's pricey and it hurts. Anyway, I was quoted a price by the gal (Anna) that made the appointment. I understand that prices for things have gone up, I was ok with that and provided my card for the deposit. I asked what the best numbing cream was that I could buy to numb myself up before the appointment, she said that the laser tech would call me. This morning Katarina the laser technician called, she said that it was going to be over $300 MORE than what I was told the afternoon before. I was shocked, I asked about the multiple tattoo discount, she said she wasn't sure and she put me on hold for over 5 minutes. I hung up and decided to call back and just cancel. Anna answered the phone and I asked her about the massive difference in cost- she claimed that she didn't recall speaking with me the afternoon prior- Yeah, right. Selective amnesia. So, by this point I just told her to cancel my appointment. She needs to have her head checked. Katarina called back and gave me another quote with the "discount", still well over $200 what I was quoted the afternoon before. They were not apologetic at all. Poor customer service. I'll be going elsewhere.

From the front staff, to the nurse, to the owner and lash tech- incredible experience! Thank you!…read more Went for ultra XC & hybrid lashes.

Scheduled a 60 min deep tissue. Pre-session I asked for a focus on the posterior side of the body…read moreonly, SPECIFICALLY the legs/hips. My deep tissue massage was mainly rocking and stretching techniques. Then I was recommended yoga and an epsom salt bath to enhance my experience... However my mom loved her session experience. Company offers a variety of services, it's a one stop shop. Read reviews of who you book with before you decide who your therapist is.

I was referred to Bella Beauty Bar by my surgeon for post-op lymphatic drainage massage after lipo,…read moreand it was worth every penny. From the very first session, I could tell I was in great hands. She is incredibly knowledgeable, attentive, and truly cares about her clients' healing and results. I saw a significant improvement in my swelling and overall recovery much faster than I expected. Beyond her skill, she's also just a genuinely kind and good person, which makes the whole experience even better. Post-op care can feel vulnerable, and she creates such a comfortable, supportive environment. I can't recommend her enough if you're looking for someone you can trust with your recovery.

Bella is the absolute best! I have been going to her for over 2 years now for different treatments…read moreand with each visit, I leave loving my results. Bella is such a beautiful person inside and out. She's very encouraging and she motivates you to be the best version of yourself. I'm so happy to have found Bella Beauty Bar and Spa!