Check the address. They have moved. I would recommend this…read moreplace for tattoo removal. Get a consultation everything is completely explained to you in detail Staff was nice and I would definitely go back

I have been so happy with the progression of my laser hair removal! I've done underarms, lip,…read moreBrazilian, and legs and have had amazing results in all areas. Tatiana is such a pro, very sweet & easy to talk to, and takes the time to make sure I'm comfortable. She goes above & beyond with providing me all the info I need regarding pre & post treatment. Love this place!

Great Doc with Darling, brilliant daughter. Fabulous!! Recommend! Got fillers, Botox, and vag…read morerejuvenation! 5 star!!

Signature lip flip-was an awesome service! I loved Michelle and highly recommend her for your…read moreservice.

Deb has been treating me for more than 5 years (botox, filler, dissolving old filler from prior…read moreinjectors, skin treatments), and I cannot recommend her enough. Her skill is amazing. She is mindful of keeping her treatments natural while enhancing my natural features. She is kind, has the softest touch, and really takes the time to make the process as painless as possible. Her office is beautiful and clean, and the staff is so helpful. She offers affordable payment plans through Cherry if you qualify to break the cost up over time. If you are looking for a new cosmetic provider, I cannot recommend Royal Aesthetics enough.

I absolutely love Sarah. She is honest and upfront about your needs. I trust her advice and she…read morekeeps it real. Never too much, but what I also love is that Sarah really cares and follows up with you. During your treatment, she's educating you and taking the time to explain everything. She doesn't try to oversell treatments or products. She actually made me a video tutorial with some skin care, ensuring that I use it properly and correct amounts, so not to waste product. Sarah is the best!!

I used to recommend this business to people in the Arcadia area but I won't anymore. I had some…read morenot-so-great customer service from them in the past but let it go as I assume maybe the receptionist was just grumpy and having a day. But it was on more than one occasion. It seems like they're annoyed if you ask questions. Which is usually what people do when they are uneducated about what you're asking and get uncomfortable. I was asking the receptionist who the first tech was that I saw who moved and then came back. Instead of making it a smooth conversation by just looking at my past appts to see who my techs were, she said, "do you remember their name?" No I just know it was the first girl I saw." "Ok well you've seen 3". Ok so the first tech." It was just going back and forth like she wanted to make things difficult and to keep asking me questions guessing the name of the techs. So I asked her if she could read me the names of the techs so I'm not guessing. Why do people purposefully make things more difficult? I am a Fitzpatrick 4 and when I called to ask about the Fitzpatrick scale, the girl didn't know what a Fitzpatrick scale was. Not a good sign. I only decided to come to hello laser for the specific laser GentleMax-Pro and they are extremely close to where I live. So basically out of convenience I'll give them a go. It wasn't until I called about one of my last appts out of 6 to see how long I should be off hydroquinone before doing laser. She didn't know what that topical cream was, which is shocking as it's a BIG contraindication with laser. She said, "I'm sure 48hrs is good." I said, "oh wow, really? Only 48hrs? Are you able to ask to make sure? I don't agree with guessing when it comes to laser and people's skin." She abruptly repeated again, "48 hrs." So I decided to wait 2 weeks to be sure and then go in for my laser. Glad I did. The lack of education and care of their customers, is frightening. Be careful customers. Laser is not a device to play around with. Once something goes wrong it's nearly impossible to undo. With laser studios, you sign your life away so they can't and won't be held responsible if something goes wrong. Even if they guided you incorrectly. Those girls have way too much downtime and not having enough knowledge. Maybe they should be studying so they can learn proper contraindications with medications and devices before booking anymore appts. And stop arguing with customers. It's extremely unprofessional.

I'm VERY much into the BEST customer service, best solutions. and best pricing...and I received all…read more3 plus the bonus of a beautiful and clean interior. So here I am letting you know that Erica (supervisor) was so kind, the receptionist was super adorable, and Dr. Kira was very professional, gentle, and informative. I felt very safe and comfortable receiving a brand new service (filler) and I am EXTREMELY happy with my results. I was scared because I've seen what I would deem as disaster-results on other people from OTHER medical professionals, but I chose Hello Laser based on the before and after photos, the phone conversation I had with Hayley (the Scottsdale supervisor...Phx is closer to me so I chose the Phx location), and the conservative approach! Just do it!! Hello Laser is amazing! All of them in every location!!!!

Highly recommend Arcadia Wellness! I am always greeted with a smile and made to feel welcome from…read morethe moment I walk in. I always see Chesney, and she's amazing--professional, knowledgeable, and always up for the challenge. I also appreciate that they never try to upsell me or pressure me into additional services. The care and customer service are consistently excellent. I highly recommend Arcadia Wellness to anyone looking for a great experience!

Arcadia Wellness is fantastic. Sarah, the owner, is incredibly thorough and truly takes the time to…read moreunderstand what you need. You never feel rushed, and it's clear she genuinely cares about her clients and the quality of care she provides. The space itself is beautiful, calm, and exceptionally clean, which makes the whole experience even better. It's the kind of place where you immediately feel comfortable the moment you walk in. If you're looking for thoughtful, professional care in a welcoming environment, I highly recommend Arcadia Wellness. Sarah has created something really special here.

I was one of Senza Pelo's very first electrolysis models over 44 years ago. I had a lot of unwanted…read morehair and continued treatments for several years until the work was complete. My face, eyebrows, Chest all done with electrolysis. Years later with Laser I complet ed underarms, arms, legs, bikini line, fingers and toes was treated and more than 40 years later, I still don't shave any of those areas. The hair is simply GONE! I've seen the results firsthand for decades, and permanent hair removal really can be permanent when it's done right.

Before going to Senza Pelo I had previously done 1.5 years of laser hair removal and 6 month of…read moreelectrolysis. My first appointment I had lots of hair from taking a 3 month break and I used a 30 minute Groupon. She finished my chin and lip electrolysis in 15 minutes so we moved to my underarms to use up the rest of the time. I was very happy with my first visit. Unfortunately my second I left much less happy. I developed a deep painful pimple on my lip line a couple days after electrolysis. We discussed it at my second appointment. She started on my chin and moved to my upper lip. I only have baby hairs on my lip line. But she focused on getting those first instead of the black hairs. I physically obviously reacted in pain every time she did a lip line hair. I ended up ending the appointment early before she finished my lip. It was a 15 minute appointment. She focused so hard on invisible baby hairs leaving many black hairs behind. It felt like she was intentionally targeting hairs you can't see to drag out my appointment. There was noticeably less hair my second appointment which was 4 weeks after my first so I don't understand how she spend the same amount of time on my face yet treated less hair. She also coughed 3 times during the electrolysis process and covered her mouth but didn't change her gloves after coughing. And pay attention when you pay because the payment system is set for an automatic 20% gratuity

SkinSpirit is by far the best Medspa I've been to! I've…read morebeen to multiple SkinSpirit locations here in AZ I go to the Biltmore location now for all my skincare needs. The front desk staff is so nice!! They always are so kind and welcoming Meggie takes care of all my facials and microneedling. She gives the best massages as well :) Taylor and Sarah are the absolute best injectors! You will be in great hands with either of the girls Not only are they so friendly but they are very knowledgeable in their specialty!! I trust them both 10000% I've hand such amazing experiences here and recommend to all my family and friends!!

I've been going to SkinSpirit at Biltmore for about a year--not because I thought the work was…read moreexcellent, but because I'm a creature of habit and it was close to where I live. Over the last several months, though, it felt like no one was listening to what I actually needed. Instead of addressing my concern, I kept being offered alternative procedures, none of which made any difference in the area I wanted treated. I fully understand you can't make a 60-year-old look like a 20-year-old. All I wanted was a little filler at the bottom corner of my lips. That's it. But Sarah, the last provider--and honestly one or two before her--did other procedures that accomplished nothing. Sarah used a volumizer at the bottom of my lip corners plus threads. The only outcome was a badly bruised chin for two months. She told me not to get too excited because the "filling" was just inflammation. As a nurse, that was concerning to me--I wanted filler, not inflammation. After the procedure, the pitch shifts to more expensive treatments, like microneedling. Sure, that might be worthwhile on its own, but it doesn't solve my problem. Two and a half months after Sarah told me I'd see results, I've seen none. Zero. I spent $1,800 for nothing. I called the Biltmore location on Thursday, September 16th, and spoke with someone whose name I unfortunately didn't get. They said they'd call me Friday morning. Nothing. Today is Monday, and while I've left another message, I don't expect a response. I'll be going to a provider who will actually listen and do this very minor filler procedure for me. I wouldn't recommend SkinSpirit Biltmore. They may do something, but understand going in that you likely won't get the results you want--so you keep returning hoping for better. Go to someone reputable. Not SkinSpirit.

I was disappointed by the sudden change in policy. When I first started my laser hair removal…read moretreatments about 30 days ago, I was told there were only a handful of specific antibiotics that couldn't be taken during treatment because of photosensitivity risks. I understood that and had no issue with it. Recently, my doctor prescribed me an antibiotic that is considered safe to take while receiving laser hair removal. Out of courtesy, I let the clinic know before my appointment. That's when I was told their policy had changed and they now don't allow any antibiotics, regardless of the medication or whether it's considered safe. I understand that businesses can update their policies, but it's frustrating to have the rules change after I've already started my treatment plan. If a policy is going to change that significantly, I think existing clients should be informed ahead of time. Because of the new policy, I wasn't able to keep my appointment, even though the medication I was prescribed wasn't originally on the list of restricted antibiotics.

Isabella is amazing!!! I have been going to her for 5 months now for my laser treatments. She is so…read moresweet and professional. She communicates the whole process so there are no surprises! I also received a micro needling treatment from her and it went great! Always on time! I also love that the store has text communication options!

I do not know how they do it, but every person who works here is amazing!! Every time I go in for…read moremy appointment I'm greeted by the sweetest human beings and it makes me feel so at ease, which is important when you are paying money to put yourself through pain. The treatments work quickly and effectively and I could not be happier with the results so far!! But I have to specifically call out Jasmine Aubrey at this location because this angel saved me from a mental breakdown the other day!! I had lapsed on my 6-8 week period between appointments and was absolutely freaking out about it and she went so far above to find me some appointments at another location!! She literally saved me from absolutely losing it!! She is one of the nicest people and you can tell she genuinely loves what she does, and that's something I think the world needs more of. 10/10 service here - if you're thinking about laser hair removal or facial treatments/botox/cool sculpting etc, go with this place. It is the BEST!! Thank you LaserAway! I can't wait to be done with my treatments and glide through life like a slick little hairless porpoise

I purchased a lip and chin laser hair removal package and quickly noticed after a few appointments…read morethat I never seemed to see the same technician, it was always someone different. (At the conclusion of all the visits I am still having to shave so save your money). One of the visits the tech had me wipe the makeup off of my face myself. Previously all of the other techs would do it so this made me nervous... what if I didn't do it right or get it all and I wound up getting a burn?! The final straw was my last visit in January 2026. I showed up promptly for my appt and was taken to a treatment room to wait. After about 10 minutes the receptionist popped her head in to let me know the tech was running late but was finishing up and would be in soon. Finally at 30 minutes past my appt, with still no tech, I gathered my things and walked to the front desk. I told her I couldn't wait anymore and left. She apologized and I walked out. I honestly doubt the tech was even there in the building, I think it's more likely a coverage issue they were having. A couple hours later I received this text (photo), offering me a hydra facial. You guys couldn't even treat me for what I paid for, why the heck would I let you touch my skin? FYI, this franchise is also high pressure sales so be ready if you decide to waste your money going there.

This was my first visit to the Arcadia location and it was just as pleasant and lovely as my other…read morevisits to the Desert Ridge location! The front desk staff were extremely inviting and offered me a beverage while I waited. My injector, Jamie B., is amazing! She listens to all of my concerns and gives me plenty of treatment options. Plus, she is mindful of cost. It's super comforting to know that she's not only looking out for my face, but my wallet, too! 10/10 recommend!

I get laser hair reduction with Allison, and she has been so great! She always makes sure I'm…read morecomfortable and answers any questions I might have. They have this cool machine too that blows cold air while she does the treatment and it makes it basically painless!! The whole office is absolutely gorgeous, and the girls at the front are always so kind and fun to be around. I look forward to getting a tea at AJs next door, and going to my appointments. I can't wait to try more services!