I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

You did a great job of fixing what needed to be fixed but the seals are leaking and trying to make…read moreappointment to get them fixed and I cannot get you guys to give me a set date so I can get the leaking seals fixed please call me Thank you

Very helpful, explained exactly what was going on with my Forester, what parts he needed, and what…read morehe was doing to fix it. Great price, I will be back. Thank you Gary and family!

I drive all the way from San Tan Valley just get have Gary's work on my vehicle. The employees are…read moreso kind and honest. They always get right to work and my truck is out of the shop in no time. I've been going here for about 10 years now and it's always great service.

I was nervous about letting a shop replace an entire drivetrain on my 1-owner 2006 Honda Ridgeline…read morewith close to 300k miles, including rebuilt engine, transmission, everything. My truck now runs better than it did when it was new! I don't want to buy a new truck, they cost too much. I want my 2006 Ridgeline to run forever. I am so happy to have found a reliable honest shop that does such great work!

There was a package sold when they first open making oil changes very affordable. They were quick…read moreand had constant text updates on the vehicle. The customer service was good. The staff were not pushy at all. The offered recommendations but did not make you feel like you had to purchase from them.

The only place I will go to! The staff is always the best - so kind, knowledgeable, and quick!…read moreThanks so much

Easy to set appointments. Fast to get work done. Not pushy. Great service. Great prices. Very…read moreprofessional and organized. I am a repeat customer and I will be back.

If you are taking your vehicle anywhere other than Innovative Automotive, you are probably…read moreoverpaying. Period. Michael and Alex just worked on my locksmith van AGAIN and the experience was on a completely different level than the average mechanic shop. They replaced my motor mounts, did all of the brakes, and had everything finished exceptionally fast. No delays. No runaround. No inflated invoice. Now here's the part that really matters. They tested and charged my AC and found a loose hose. Most shops would have told me I needed parts. Most shops would have padded the bill. They didn't. They fixed the loose hose properly and did not charge me for something that didn't need replacing. That kind of honesty is rare. And when you run a business with fleet vehicles like I do, honesty is everything. Their pricing was far below what most shops in the area would have charged, and the quality of work was top tier. Clean, efficient, and done right the first time. From this point forward, every one of my fleet vehicles and my personal vehicles are going to Innovative Automotive. They earned that loyalty. If you value speed, real integrity, and pricing that doesn't feel like a punch to the wallet, stop shopping around. Call them. Book the work. You are wasting money anywhere else. Innovative Automotive is the real deal.

I called on a Saturday morning to get an estimate on my squeaky brakes. I just had new ones put in…read moreback in April, so idk... BB also needed an oil change. Mike answered the phone and made my 2 pm appointment. First off, you should know that this place is a HOME. Dude runs the business from his home, and I'm sure he's certified, licensed and all that, but it was pretty awkward pulling up to a neighborhood. Once I parked on the driveway, I rang the doorbell on the front door and Mike came around the garage. I explained what the issues were and he said he would call me to let me know what needed to be done if anything. I do appreciate the fact that they thoroughly assess your vehicle and call to give you an estimate before performing any work. I was desperate to get it done because B.B. is my only ride. I don't have the luxury of switching vehicles like some people do (maybe one day again.. lol). I ended up walking home since it was literally a few blocks away and they didn't have any kind of lobby or waiting area. Mike called within a half hour to tell me he didn't hear the brakes squeaking and that they were fine. I also mentioned the oil change and when he gave me the estimate, my jaw kind of dropped to the floor. He quoted me over $200 for the oil change, air filter and cabin filters changes. I'm not auto expert, but that seemed pretty damn high. I get that I drive a V8 but daaaamn!! At that point, I didn't gaf because I had to walk in the slight rain to get it back. I wanted it done so I approved it and he got to work. He and his associate completed the work in about 45 minutes so they are quite efficient! I was satisfied with the work, but I won't be returning. I know I can do the filters myself but like I said, I was just wanting it all done in one stop. Also, to note, they are moving out to I believe East Mesa I think it was. I overheard him telling another customer as he was leaving. I'm not sure if he has overhead costs but even with the military discount I asked about, I still paid $240!!! Smh. If $120 for labor is standard for having my vehicle for under an hour, then I guess there's value in what I paid?! Oh well, it is what it is and the work was done well. Lesson learned. Damsel in distress will do research and plan accordingly for my next automotive needs.

Just wanted to give a shout out to JT (owner) and Dean (Mgr.) and their Staff for continued A++…read moreservice and commitment to customer satisfaction. Just had some additional repair done this month (April 26') and Christian Brothers Ocotillo provided the service and follow-through we would would expect and would want from all businesses. But unfortunately that's not always the case, BUT it is with Christian Brothers Automotive Ocotillo !!

These guys are honest and affordable. This is my go to place for car repairs. The service is always…read morequick and they get it right the first time. They don't try to sell service you don't need.

Just amazing all around. Never had a better service experience in my life. Randy might be the…read morenicest guy on the planet

Oil on the driveway. Ugh…read more Called some friends to get a recommendation for a local shop. One said that Scott from Sunland was the guy. We had the car towed over (2018 Ford Fusion Hybrid), and they diagnosed the problem and repaired the issue quickly and at a fair price. Unfortunately, the tech made a small mistake and once we got the car home, there was more oil on the driveway and a check engine light. Ugh, again. So we called back to Scott to see what he wanted us to do. We understand that sometimes mistakes are made and issues arise. How a business owner handles those issues are the difference between good businesses and great ones. This is a great one. Scott was MUCH more upset than we were! He got us back in same day and fixed the issue at no charge! (We should have paid for a necessary part, but he would not charge us.) With everything so expensive these days, and everyone trying to stretch a buck, it's hard to know if you're leaving your car with someone who cares about it as much as you do. Scott does. I cannot recommend this shop highly enough!

This place is great. Very friendly. Nice facility and fair pricing. Nestled in a quiet area with…read morepeople that seem to care. I heard the owner get excited over some business. It seemed more than just money for them. He said " this is the way it should be!" I would gladly recommend them to everyone I know. Great crew of people !!!!

Great shop, great people! I've been bringing my car to this shop for a few years now, for basic…read moreservice and for a couple major repairs - they always do great work, never try to upsell me on things not needed - very honest and fair. Always very friendly and knowledgeable! Highly recommend. I have a 2017 Chev Tahoe.

great service came in under budget…read moregives back to the community what more can you ask for Great job!!!

Coming here was for a second opinion on my car The people…read moreof this establishment are friendly & detailed oriented making sure to get as much details as can be so they can approach the situation Their time frames of how long things will take were accurate I felt heard & that they were knowledgeable They fixed my car problem in the day Will definitely be returning

American Muscle Experts! FINALLY ... we have found a trustworthy, honest, and efficient auto repair…read moreshop in Arizona. My fiancé unfortunately chose another local shop that offered many false promise as well as almost destroyed my beautiful Mustang GT. It is a 2016 and we did not have any issues with it over the years. However in August 2022 it overheated from a radiator issue. It was so bad the head gasket became damaged. The other shop simply did not know how to properly repair a mustang. I was devastated and then did my research for competent shop. I then reached out to this shop and Pete answered my call after hours. Pete listened to my concerns and was very knowlegable, kind, and reassuring. He was able to get us in quickly and they were able to fix the car within a week. I had already been paying for a rental car for 2.5 months. I will always be a customer and refer people to this shop. I also have a review on the Nextdoor app & google as well. Thank you to Pete and the team at Car Guy Shop for helping us out of a very difficult situation efficiently & quickly.

I took my Mustang GT to Gene and Pete, and they completely saved the day. I took my Mustang…read moreelsewhere inititially to a shop (rhymes with Appa on McQueen ave), and they completely screwed me over. Long story short, I had a blown head gasket and decided it was time to make some upgrades. Ordered a set of cams and some intake parts to replace stock; two months and 13 cam timing codes later, I had the car towed from that shop to Car Guys new location. The immediately dug into the engine and found exactly where the other shop went wrong. They took the time to walk me through and explain everything that was diagnosed through their troubleshooting process. They retimed my cams and the engine runs like a top. I was thoroughly pleased and will never trust anyone else with my car.