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    Oasis Air Conditioning & Heating

    3.0 (4 reviews)
    Closed 7:30 am - 4:30 pm

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    Eagles Heating & Air Conditioning

    Eagles Heating & Air Conditioning

    (6 reviews)

    Has maintained my HVAC for years. My 20 year old AC only needed a condenser replaced and is still…read moreworking. They didn't try to sell me a new expensive HVAC. Always showed up on time for appointments and charges a fair rate for work.

    If I could give zero stars, I would…read more Eagles Heating and Air Conditioning was hired by the seller of our home to install a new HVAC unit prior to our purchase. From day one, the unit has not worked properly. We first contacted the company at the end of May 2025 after realizing the air conditioning was not functioning. They scheduled a service appointment for June 10th, but never showed up--and didn't even call to cancel. Later that week, someone finally came out and diagnosed a faulty condenser. We were told we'd need to wait a week for the part, and also that we would need to pay for the labor and refrigerant ourselves or go through our home warranty--even though the installation had clearly not been completed properly. Once the part arrived, they contacted us on June 17th to come make the repair. But after we pushed back on why we should be paying at all, they suddenly said we were right--but then rescheduled us for June 26th. Once again, no one showed up. After we followed up repeatedly, they pushed the date again to June 28th. Throughout this entire process, we have had to do all the follow-up. They've missed multiple appointments with no communication, changed their stance on who is responsible for payment, and most concerningly, showed no empathy or urgency--even after we explained we have a newborn baby living in a home with no air conditioning during summer heat. When I voiced my frustration and concern for our baby's health, they hung up on me. This company is unprofessional, unreliable, and completely lacking in customer care. I cannot recommend them and strongly caution others--especially families--against using their services.

    Sierra Air - Technician Trainees

    Sierra Air

    (408 reviews)

    Just FYI. Sierra Air is now Sierra Air Cooling, Heating & Plumbing Reno. They do both heating and…read morecooling. This is for the Plumbing side of the business. We recently had a small leak under one of the bathroom sinks. We are on their Sierra Reward Program. So we called them on Wednesday before 5 pm. and were able to get an appointment for the following day. Now, that's customer service. The next day, they called us in the early afternoon to inform us that one of their plumbers was on the way. He arrived about 20 minutes later. His name was Alex Church. He asked to see the bathroom and to explain the problem. He took it apart and looked at all the components. Found the problem and fixed it. He informed us that we will need to replace the faucet soon. He was knowledgeable, kind, and friendly. He fixed our problem. I write this in hopes that his bosses see this and he gets KUDOS for his work. We are very pleased to be on the Sierra Reward Program and recommend this company.

    Avoid like the plague! Purchased the system 2 years ago, started making noise 3 weeks ago. Called…read moreand after multiple unanswered phone calls, they eventually came out but said they didn't have the part. Kept calling, then 3 days ago (in the winter), the heat stopped working. They came back and said they didn't have the part (again), but they would bring a space heater. Again, they didn't do what they said, and no space heaters were brought. They dont return phone calls. They dont stand by their work. T This is dangerous for older people. Avoid this company if you value your health. Even after the business replied to this YELP, one week later, we called every day, and they haven't come by to fix this heater. Sieera Air does not stand by their product. Avoid like the Plague.

    Oasis Air Conditioning & Heating - hvac - Updated May 2026

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