Randy is an amazing plumber. We had a yard hydrant break, water everywhere…read more Called a couple differant plumbers, and Randy came out within the hour. Thank you Randy for the great job and customer service. No job to big for this guy. You are our go to plumber.

Randy is very fair, honest and efficient. He did a great job pulling out our existing tub and…read moreinstalling a walk in shower with hand rails for my elderly mom. She loves her shower! Thanks for everything Randy! We'll definitely use you in the future.

We've used them twice, once for our water heater and the second time for a leak under our sink. We…read morehighly recommend them! We first used Water Heater Mafia a few months ago. Our water heater had gone out and within the same day they had someone out here, who tried to repair it but it was unrepairable. Within the hour he had a new water heater on site for us and installed the same day! As where other companies couldn't even get someone out for the next few days, let alone the same day and on a Saturday! We used them again today for our sink in the kitchen having a leak, the gentleman who showed up was very professional, explained what was wrong and fixed in it just a few minutes. They're always priced so fair, they gave us a breakdown of cost and in today's world it's so nice knowing they aren't going to price gauge you. We cannot recommend using them enough! We hope in the future they had on toilet services as we definitely would've used them for that too last month. 10/10 recommend them!

First of all I need to worry either on the fly from mine dumped and needed ASAP…read more Quick customer response but the gentleman was rude when I tried to ask him questions I had problems as soon as he left a day goes by he shows up does nothing to fix it just looks at me. Called a third day he shows up on site, doesn't present himself to anybody, We were home and he just left. 50 Google reviews I think more like 50 fake Google reviews .be very beware do not go to these people for I was taken for a large amount of money.

Just FYI. Sierra Air is now Sierra Air Cooling, Heating & Plumbing Reno. They do both heating and…read morecooling. This is for the Plumbing side of the business. We recently had a small leak under one of the bathroom sinks. We are on their Sierra Reward Program. So we called them on Wednesday before 5 pm. and were able to get an appointment for the following day. Now, that's customer service. The next day, they called us in the early afternoon to inform us that one of their plumbers was on the way. He arrived about 20 minutes later. His name was Alex Church. He asked to see the bathroom and to explain the problem. He took it apart and looked at all the components. Found the problem and fixed it. He informed us that we will need to replace the faucet soon. He was knowledgeable, kind, and friendly. He fixed our problem. I write this in hopes that his bosses see this and he gets KUDOS for his work. We are very pleased to be on the Sierra Reward Program and recommend this company.

Avoid like the plague! Purchased the system 2 years ago, started making noise 3 weeks ago. Called…read moreand after multiple unanswered phone calls, they eventually came out but said they didn't have the part. Kept calling, then 3 days ago (in the winter), the heat stopped working. They came back and said they didn't have the part (again), but they would bring a space heater. Again, they didn't do what they said, and no space heaters were brought. They dont return phone calls. They dont stand by their work. T This is dangerous for older people. Avoid this company if you value your health. Even after the business replied to this YELP, one week later, we called every day, and they haven't come by to fix this heater. Sieera Air does not stand by their product. Avoid like the Plague.

I have used Gary's Plumbing several times and they are amazing. Unlike many companies, they get you…read morein quickly and when you call the office, you get a person not a machine. They are good at keeping you informed of when they will be at your house. I had them come out for a broken garbage disposal. I thought it was just clogged but they showed me how it was broken and he had the unit on hand so it was repaired quickly. Gary was professional and kind. The work cost was very reasonable and done well. I hope I don't need a plumber any time soon but if I do, I will definitely call Gary's plumbing again.

Gary's Plumbing was recommended to me by my excellent lawn service, Capital Lawn LLC -- reliable…read moreand honest, but that's another story -- and I couldn't have been happier with Gary's work. He arrived within the scheduled window, listened carefully, understood the problem, recommended a solution, and gave me a very reasonable estimate. He then completed the job quickly, thoroughly, and neatly, delivering a quality result for exactly the estimated price. If I have another plumbing issue, I wouldn't want to call anyone else. Definitely five stars!

Extremely grateful that Porter Plumbing was able to address a persistent issue with a water leak in…read moreour front yard in Fernley NV. Professional and respectful as my wife was home alone to try to assist or answer questions. I would always use them first in Fernley or surrounding areas

He did a great job putting in my waterheater, very happy about that, however he turned off the gas…read moreto do the install, but he did not relight the pilot on my heater, i called to have him come back to do what he should have done in the first place and was told it would cost me $110.00. I am a senior and did not know how to light it. Had to have gas company come out and do it.

Ryan Albert gave me an extremely reasonable bid to install a new waste line from the house to the…read morestreet. I decided to go with "Cured-In-Place Pipe" because it only requires a single hole approximately 2'x4' instead of a trench through my landscaping that would cut very big tree roots since the trench would have been within five feet of four very large trees. Replacing the pipe would also have left three feet of my old (orangeburg) pipe from curb to the city connection, unless willing to pay an additional thousand dollars for 3 more feet. Ryan and two crew members showed up at the scheduled 7 AM time and did an excellent job. Finishing around 2:30 PM after the city inspector approved the work. Ryan and his crew were professional and careful with all the landscaping. They installed a new ABS cleanout, backfilled and cleaned up the work area beautifully.

The overall experience was marred by some huge delays, but the technician Raul was effective and it…read morewas not a messy job. The service was late in coming and this meant the customer lost several hours for a 30-minute job. The cost of $120 per quick drain cleaning was also high in comparison to the time required in the field.

My husband and I Moved to the Reno/Sparks area and purchased a 'Custom' home that was Built in 2004…read more! I'm not sure who the Builder was But I Am Appalled By All the Issues We are having with this House ! I contacted "Savage and Son" knowing that Because they have been in Business for 'So Many Years' they Must Know what they are Doing and Boy Was I Right ! Joey came to Our Home, as Scheduled, to Replace Our Water Heater AND Install a Recirculating Pump ! I'm Not Sure Why ALL Homes Don't have this Feature, But as far as I'm concerned it is Essential ! Having to Run your Tap FOREVER To get Hot Water for your Morning Shower or to Wash things in the Kitchen is Upsurd and Wastes SO MUCH Water ! ‍ Joey was A Magician at Installing our new Water Heater, Copper Pipes and All, crawling under our home and Making Sure All Went Well He worked Non-Stop making sure all was working properly, even Cleaning our Kitchen Faucet so that the Hot Water Ran Quickly and Without Restriction ! Joey is a Professional and Knowledgeable with a Kind Personality who is a True Asset to this Company ! Also, One of our Backyard Water Bibs needed to be Moved to a More Convenient Location and Joey, Again, did an Incredible Job ! This company Does Wonderful Work for a Truly Reasonable Price and I HIGHLY Recommend 'Savage and Son' for their Professional Work, Knowledge and Great Employees !

As a plumbing company, these guys are reliable and do a good job, but I am so tired of getting…read morenickel and dimed to death when you go to pay for the work done and they're charging you a 3% to 5% service fee to use your credit card. It's bad enough they started charging travel time to and from your residence. Seems Customer Service has gone out the window and things you used to take for granted as being part of the good customer service and encouraging brand loyalty are now a charge every time you turn around. So frustrating. And I realize the cost of doing business has gone up, however, travel time never used to be a charged and credit card fees were unheard of unless you were paying your balance each month.

I called to help my mom get some service as she is 80+ and water all over her house. Just in time…read morewas there on the spot, helped us, and we replaced the water heater with them. When I mentioned the price for the new water heater the other plumbing company was floored, you can't beat the price Mr. they said. Just in time, you are exactly what we needed. Thank you.

We recently used Just In Time Heating for a recent upgrade of our traditional HVAC system to a…read moreBryant Evolution heat pump. Just In Time gave us the best quote for an excellent product. Their installation was fabulous. We particularly loved that they had the right skills and licenses to perform all the work - HVAC plus electrical upgrades. Other vendors required us to arrange for the electrical upgrades separately at an additional cost. Colton was a pleasure to work with, keeping us informed of what to expect both before and during the work. He answered all our questions fully and to our satisfaction. And the system is working wonderfully in heat pump only mode including through the recent cold weather (low 20s overnight). We highly recommend the Bryant Evolution system and Just In Time Heating. And we're thrilled to be off our natural-gas based system!

Angel was amazing! He replied quickly to my dish removal request. His earliest appointment was…read moreThursday morning and gave me a quote. Price was reasonable. He came out early morning and got the job done with in 15-20 minutes! I was very impressed! Please don't hesitate to give him a call! ¡Ángel es increíble! Respondió rápidamente a mi solicitud de eliminación de direct tv platillo. Su primera cita fue el jueves por la mañana y me dio una cotización. El precio era razonable. ¡Salió temprano en la mañana y terminó el trabajo en 15-20 minutos! ¡Me quedé muy impresionado! ¡No dudes en llamarlo!

I accidentally dumped a one inch wide plastic cap in the toilet. I figured it was probably fine but…read moremy wife was not as optimistic and wanted me to call a plumber. Reluctantly I described the situation in Yelp and figured there's no way I'd get any help because plumbers are notoriously busy. Angel saved the day and responded right away! He told me to call him and he asked a few questions and it put my wife's mind at ease. Thanks Angel!

If I could give them 10 Stars, they did a fantastic job in installing my four Della mini-Splits…read more They are very professional and great listeners to the customers needs.

Terrible customer service. Dustin criticized D&D Plumbing and the work they did when the house was…read morebuilt. He called it "handy-man" work. He proposed a very expensive way to install a secondary line on the HVAC, when all it needed was a safety switch. He was so rude and my guess is he was trying to impress his new hire. He didn't show any ID, didn't show up in a company truck and when I asked who the company was spelled out in his shirt they said it was their supplier. Not even proud of their own company. The next day I had a reputable company out to address the problem before Dustin even submitted a repair estimate that was 3x more expensive. He never even followed up. Don't waste your time at this place. He